List of Tables
Table 1. Global Conversational AI in Retail Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Key Players of App Type
Table 3. Key Players of Web Type
Table 4. Global Conversational AI in Retail Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
Table 5. Global Conversational AI in Retail Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
Table 6. Global Conversational AI in Retail Market Size by Region (2020-2025) & (US$ Million)
Table 7. Global Conversational AI in Retail Market Share by Region (2020-2025)
Table 8. Global Conversational AI in Retail Forecasted Market Size by Region (2026-2031) & (US$ Million)
Table 9. Global Conversational AI in Retail Market Share by Region (2026-2031)
Table 10. Conversational AI in Retail Market Trends
Table 11. Conversational AI in Retail Market Drivers
Table 12. Conversational AI in Retail Market Challenges
Table 13. Conversational AI in Retail Market Restraints
Table 14. Global Conversational AI in Retail Revenue by Players (2020-2025) & (US$ Million)
Table 15. Global Conversational AI in Retail Market Share by Players (2020-2025)
Table 16. Global Top Conversational AI in Retail Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational AI in Retail as of 2024)
Table 17. Ranking of Global Top Conversational AI in Retail Companies by Revenue (US$ Million) in 2024
Table 18. Global 5 Largest Players Market Share by Conversational AI in Retail Revenue (CR5 and HHI) & (2020-2025)
Table 19. Global Key Players of Conversational AI in Retail, Headquarters and Area Served
Table 20. Global Key Players of Conversational AI in Retail, Product and Application
Table 21. Global Key Players of Conversational AI in Retail, Date of Enter into This Industry
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Conversational AI in Retail Market Size by Type (2020-2025) & (US$ Million)
Table 24. Global Conversational AI in Retail Revenue Market Share by Type (2020-2025)
Table 25. Global Conversational AI in Retail Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 26. Global Conversational AI in Retail Revenue Market Share by Type (2026-2031)
Table 27. Global Conversational AI in Retail Market Size by Application (2020-2025) & (US$ Million)
Table 28. Global Conversational AI in Retail Revenue Market Share by Application (2020-2025)
Table 29. Global Conversational AI in Retail Forecasted Market Size by Application (2026-2031) & (US$ Million)
Table 30. Global Conversational AI in Retail Revenue Market Share by Application (2026-2031)
Table 31. North America Conversational AI in Retail Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 32. North America Conversational AI in Retail Market Size by Country (2020-2025) & (US$ Million)
Table 33. North America Conversational AI in Retail Market Size by Country (2026-2031) & (US$ Million)
Table 34. Europe Conversational AI in Retail Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 35. Europe Conversational AI in Retail Market Size by Country (2020-2025) & (US$ Million)
Table 36. Europe Conversational AI in Retail Market Size by Country (2026-2031) & (US$ Million)
Table 37. Asia-Pacific Conversational AI in Retail Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
Table 38. Asia-Pacific Conversational AI in Retail Market Size by Region (2020-2025) & (US$ Million)
Table 39. Asia-Pacific Conversational AI in Retail Market Size by Region (2026-2031) & (US$ Million)
Table 40. Latin America Conversational AI in Retail Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 41. Latin America Conversational AI in Retail Market Size by Country (2020-2025) & (US$ Million)
Table 42. Latin America Conversational AI in Retail Market Size by Country (2026-2031) & (US$ Million)
Table 43. Middle East & Africa Conversational AI in Retail Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 44. Middle East & Africa Conversational AI in Retail Market Size by Country (2020-2025) & (US$ Million)
Table 45. Middle East & Africa Conversational AI in Retail Market Size by Country (2026-2031) & (US$ Million)
Table 46. Ada Company Details
Table 47. Ada Business Overview
Table 48. Ada Conversational AI in Retail Product
Table 49. Ada Revenue in Conversational AI in Retail Business (2020-2025) & (US$ Million)
Table 50. Ada Recent Development
Table 51. Avaamo Company Details
Table 52. Avaamo Business Overview
Table 53. Avaamo Conversational AI in Retail Product
Table 54. Avaamo Revenue in Conversational AI in Retail Business (2020-2025) & (US$ Million)
Table 55. Avaamo Recent Development
Table 56. Boost.ai Company Details
Table 57. Boost.ai Business Overview
Table 58. Boost.ai Conversational AI in Retail Product
Table 59. Boost.ai Revenue in Conversational AI in Retail Business (2020-2025) & (US$ Million)
Table 60. Boost.ai Recent Development
Table 61. Certainly Company Details
Table 62. Certainly Business Overview
Table 63. Certainly Conversational AI in Retail Product
Table 64. Certainly Revenue in Conversational AI in Retail Business (2020-2025) & (US$ Million)
Table 65. Certainly Recent Development
Table 66. Cognigy Company Details
Table 67. Cognigy Business Overview
Table 68. Cognigy Conversational AI in Retail Product
Table 69. Cognigy Revenue in Conversational AI in Retail Business (2020-2025) & (US$ Million)
Table 70. Cognigy Recent Development
Table 71. Conversica Company Details
Table 72. Conversica Business Overview
Table 73. Conversica Conversational AI in Retail Product
Table 74. Conversica Revenue in Conversational AI in Retail Business (2020-2025) & (US$ Million)
Table 75. Conversica Recent Development
Table 76. DRUID AI Company Details
Table 77. DRUID AI Business Overview
Table 78. DRUID AI Conversational AI in Retail Product
Table 79. DRUID AI Revenue in Conversational AI in Retail Business (2020-2025) & (US$ Million)
Table 80. DRUID AI Recent Development
Table 81. Genesys Company Details
Table 82. Genesys Business Overview
Table 83. Genesys Conversational AI in Retail Product
Table 84. Genesys Revenue in Conversational AI in Retail Business (2020-2025) & (US$ Million)
Table 85. Genesys Recent Development
Table 86. IBM Company Details
Table 87. IBM Business Overview
Table 88. IBM Conversational AI in Retail Product
Table 89. IBM Revenue in Conversational AI in Retail Business (2020-2025) & (US$ Million)
Table 90. IBM Recent Development
Table 91. Just AI Company Details
Table 92. Just AI Business Overview
Table 93. Just AI Conversational AI in Retail Product
Table 94. Just AI Revenue in Conversational AI in Retail Business (2020-2025) & (US$ Million)
Table 95. Just AI Recent Development
Table 96. Kasisto Company Details
Table 97. Kasisto Business Overview
Table 98. Kasisto Conversational AI in Retail Product
Table 99. Kasisto Revenue in Conversational AI in Retail Business (2020-2025) & (US$ Million)
Table 100. Kasisto Recent Development
Table 101. Kata.ai Company Details
Table 102. Kata.ai Business Overview
Table 103. Kata.ai Conversational AI in Retail Product
Table 104. Kata.ai Revenue in Conversational AI in Retail Business (2020-2025) & (US$ Million)
Table 105. Kata.ai Recent Development
Table 106. Kore.ai Company Details
Table 107. Kore.ai Business Overview
Table 108. Kore.ai Conversational AI in Retail Product
Table 109. Kore.ai Revenue in Conversational AI in Retail Business (2020-2025) & (US$ Million)
Table 110. Kore.ai Recent Development
Table 111. LivePerson Company Details
Table 112. LivePerson Business Overview
Table 113. LivePerson Conversational AI in Retail Product
Table 114. LivePerson Revenue in Conversational AI in Retail Business (2020-2025) & (US$ Million)
Table 115. LivePerson Recent Development
Table 116. Microsoft Company Details
Table 117. Microsoft Business Overview
Table 118. Microsoft Conversational AI in Retail Product
Table 119. Microsoft Revenue in Conversational AI in Retail Business (2020-2025) & (US$ Million)
Table 120. Microsoft Recent Development
Table 121. Research Programs/Design for This Report
Table 122. Key Data Information from Secondary Sources
Table 123. Key Data Information from Primary Sources
Table 124. Authors List of This Report
List of Figures
Figure 1. Conversational AI in Retail Picture
Figure 2. Global Conversational AI in Retail Market Size Comparison by Type (2020-2031) & (US$ Million)
Figure 3. Global Conversational AI in Retail Market Share by Type: 2024 VS 2031
Figure 4. App Type Features
Figure 5. Web Type Features
Figure 6. Global Conversational AI in Retail Market Size by Application (2020-2031) & (US$ Million)
Figure 7. Global Conversational AI in Retail Market Share by Application: 2024 VS 2031
Figure 8. E-commerce Case Studies
Figure 9. Supermarket Case Studies
Figure 10. Other Case Studies
Figure 11. Conversational AI in Retail Report Years Considered
Figure 12. Global Conversational AI in Retail Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 13. Global Conversational AI in Retail Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 14. Global Conversational AI in Retail Market Share by Region: 2024 VS 2031
Figure 15. Global Conversational AI in Retail Market Share by Players in 2024
Figure 16. Global Top Conversational AI in Retail Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational AI in Retail as of 2024)
Figure 17. The Top 10 and 5 Players Market Share by Conversational AI in Retail Revenue in 2024
Figure 18. North America Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 19. North America Conversational AI in Retail Market Share by Country (2020-2031)
Figure 20. United States Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 21. Canada Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 22. Europe Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 23. Europe Conversational AI in Retail Market Share by Country (2020-2031)
Figure 24. Germany Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 25. France Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 26. U.K. Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 27. Italy Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 28. Russia Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 29. Nordic Countries Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 30. Asia-Pacific Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 31. Asia-Pacific Conversational AI in Retail Market Share by Region (2020-2031)
Figure 32. China Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 33. Japan Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 34. South Korea Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 35. Southeast Asia Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 36. India Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 37. Australia Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 38. Latin America Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 39. Latin America Conversational AI in Retail Market Share by Country (2020-2031)
Figure 40. Mexico Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 41. Brazil Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 42. Middle East & Africa Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 43. Middle East & Africa Conversational AI in Retail Market Share by Country (2020-2031)
Figure 44. Turkey Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 45. Saudi Arabia Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 46. UAE Conversational AI in Retail Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 47. Ada Revenue Growth Rate in Conversational AI in Retail Business (2020-2025)
Figure 48. Avaamo Revenue Growth Rate in Conversational AI in Retail Business (2020-2025)
Figure 49. Boost.ai Revenue Growth Rate in Conversational AI in Retail Business (2020-2025)
Figure 50. Certainly Revenue Growth Rate in Conversational AI in Retail Business (2020-2025)
Figure 51. Cognigy Revenue Growth Rate in Conversational AI in Retail Business (2020-2025)
Figure 52. Conversica Revenue Growth Rate in Conversational AI in Retail Business (2020-2025)
Figure 53. DRUID AI Revenue Growth Rate in Conversational AI in Retail Business (2020-2025)
Figure 54. Genesys Revenue Growth Rate in Conversational AI in Retail Business (2020-2025)
Figure 55. IBM Revenue Growth Rate in Conversational AI in Retail Business (2020-2025)
Figure 56. Just AI Revenue Growth Rate in Conversational AI in Retail Business (2020-2025)
Figure 57. Kasisto Revenue Growth Rate in Conversational AI in Retail Business (2020-2025)
Figure 58. Kata.ai Revenue Growth Rate in Conversational AI in Retail Business (2020-2025)
Figure 59. Kore.ai Revenue Growth Rate in Conversational AI in Retail Business (2020-2025)
Figure 60. LivePerson Revenue Growth Rate in Conversational AI in Retail Business (2020-2025)
Figure 61. Microsoft Revenue Growth Rate in Conversational AI in Retail Business (2020-2025)
Figure 62. Bottom-up and Top-down Approaches for This Report
Figure 63. Data Triangulation
Figure 64. Key Executives Interviewed