List of Tables
Table 1. Global AI Customer Service Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Key Players of Knowledge Center
Table 3. Key Players of Hotline Voice Robot
Table 4. Key Players of Online Customer Service Robot
Table 5. Key Players of Video Customer Service Robot
Table 6. Key Players of Other
Table 7. Global AI Customer Service Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
Table 8. Global AI Customer Service Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
Table 9. Global AI Customer Service Market Size by Region (2020-2025) & (US$ Million)
Table 10. Global AI Customer Service Market Share by Region (2020-2025)
Table 11. Global AI Customer Service Forecasted Market Size by Region (2026-2031) & (US$ Million)
Table 12. Global AI Customer Service Market Share by Region (2026-2031)
Table 13. AI Customer Service Market Trends
Table 14. AI Customer Service Market Drivers
Table 15. AI Customer Service Market Challenges
Table 16. AI Customer Service Market Restraints
Table 17. Global AI Customer Service Revenue by Players (2020-2025) & (US$ Million)
Table 18. Global AI Customer Service Market Share by Players (2020-2025)
Table 19. Global Top AI Customer Service Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in AI Customer Service as of 2024)
Table 20. Ranking of Global Top AI Customer Service Companies by Revenue (US$ Million) in 2024
Table 21. Global 5 Largest Players Market Share by AI Customer Service Revenue (CR5 and HHI) & (2020-2025)
Table 22. Global Key Players of AI Customer Service, Headquarters and Area Served
Table 23. Global Key Players of AI Customer Service, Product and Application
Table 24. Global Key Players of AI Customer Service, Date of Enter into This Industry
Table 25. Mergers & Acquisitions, Expansion Plans
Table 26. Global AI Customer Service Market Size by Type (2020-2025) & (US$ Million)
Table 27. Global AI Customer Service Revenue Market Share by Type (2020-2025)
Table 28. Global AI Customer Service Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 29. Global AI Customer Service Revenue Market Share by Type (2026-2031)
Table 30. Global AI Customer Service Market Size by Application (2020-2025) & (US$ Million)
Table 31. Global AI Customer Service Revenue Market Share by Application (2020-2025)
Table 32. Global AI Customer Service Forecasted Market Size by Application (2026-2031) & (US$ Million)
Table 33. Global AI Customer Service Revenue Market Share by Application (2026-2031)
Table 34. North America AI Customer Service Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 35. North America AI Customer Service Market Size by Country (2020-2025) & (US$ Million)
Table 36. North America AI Customer Service Market Size by Country (2026-2031) & (US$ Million)
Table 37. Europe AI Customer Service Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 38. Europe AI Customer Service Market Size by Country (2020-2025) & (US$ Million)
Table 39. Europe AI Customer Service Market Size by Country (2026-2031) & (US$ Million)
Table 40. Asia-Pacific AI Customer Service Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
Table 41. Asia-Pacific AI Customer Service Market Size by Region (2020-2025) & (US$ Million)
Table 42. Asia-Pacific AI Customer Service Market Size by Region (2026-2031) & (US$ Million)
Table 43. Latin America AI Customer Service Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 44. Latin America AI Customer Service Market Size by Country (2020-2025) & (US$ Million)
Table 45. Latin America AI Customer Service Market Size by Country (2026-2031) & (US$ Million)
Table 46. Middle East & Africa AI Customer Service Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 47. Middle East & Africa AI Customer Service Market Size by Country (2020-2025) & (US$ Million)
Table 48. Middle East & Africa AI Customer Service Market Size by Country (2026-2031) & (US$ Million)
Table 49. Oracle Company Details
Table 50. Oracle Business Overview
Table 51. Oracle AI Customer Service Product
Table 52. Oracle Revenue in AI Customer Service Business (2020-2025) & (US$ Million)
Table 53. Oracle Recent Development
Table 54. Iflytek Company Details
Table 55. Iflytek Business Overview
Table 56. Iflytek AI Customer Service Product
Table 57. Iflytek Revenue in AI Customer Service Business (2020-2025) & (US$ Million)
Table 58. Iflytek Recent Development
Table 59. Google Company Details
Table 60. Google Business Overview
Table 61. Google AI Customer Service Product
Table 62. Google Revenue in AI Customer Service Business (2020-2025) & (US$ Million)
Table 63. Google Recent Development
Table 64. Amazon Company Details
Table 65. Amazon Business Overview
Table 66. Amazon AI Customer Service Product
Table 67. Amazon Revenue in AI Customer Service Business (2020-2025) & (US$ Million)
Table 68. Amazon Recent Development
Table 69. Microsoft Company Details
Table 70. Microsoft Business Overview
Table 71. Microsoft AI Customer Service Product
Table 72. Microsoft Revenue in AI Customer Service Business (2020-2025) & (US$ Million)
Table 73. Microsoft Recent Development
Table 74. IBM Company Details
Table 75. IBM Business Overview
Table 76. IBM AI Customer Service Product
Table 77. IBM Revenue in AI Customer Service Business (2020-2025) & (US$ Million)
Table 78. IBM Recent Development
Table 79. Research Programs/Design for This Report
Table 80. Key Data Information from Secondary Sources
Table 81. Key Data Information from Primary Sources
Table 82. Authors List of This Report
List of Figures
Figure 1. AI Customer Service Picture
Figure 2. Global AI Customer Service Market Size Comparison by Type (2020-2031) & (US$ Million)
Figure 3. Global AI Customer Service Market Share by Type: 2024 VS 2031
Figure 4. Knowledge Center Features
Figure 5. Hotline Voice Robot Features
Figure 6. Online Customer Service Robot Features
Figure 7. Video Customer Service Robot Features
Figure 8. Other Features
Figure 9. Global AI Customer Service Market Size by Application (2020-2031) & (US$ Million)
Figure 10. Global AI Customer Service Market Share by Application: 2024 VS 2031
Figure 11. Large Enterprise Case Studies
Figure 12. SME Case Studies
Figure 13. AI Customer Service Report Years Considered
Figure 14. Global AI Customer Service Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 15. Global AI Customer Service Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 16. Global AI Customer Service Market Share by Region: 2024 VS 2031
Figure 17. Global AI Customer Service Market Share by Players in 2024
Figure 18. Global Top AI Customer Service Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in AI Customer Service as of 2024)
Figure 19. The Top 10 and 5 Players Market Share by AI Customer Service Revenue in 2024
Figure 20. North America AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 21. North America AI Customer Service Market Share by Country (2020-2031)
Figure 22. United States AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 23. Canada AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 24. Europe AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 25. Europe AI Customer Service Market Share by Country (2020-2031)
Figure 26. Germany AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 27. France AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 28. U.K. AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 29. Italy AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 30. Russia AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 31. Nordic Countries AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 32. Asia-Pacific AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 33. Asia-Pacific AI Customer Service Market Share by Region (2020-2031)
Figure 34. China AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 35. Japan AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 36. South Korea AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 37. Southeast Asia AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 38. India AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 39. Australia AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 40. Latin America AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 41. Latin America AI Customer Service Market Share by Country (2020-2031)
Figure 42. Mexico AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 43. Brazil AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 44. Middle East & Africa AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 45. Middle East & Africa AI Customer Service Market Share by Country (2020-2031)
Figure 46. Turkey AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 47. Saudi Arabia AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 48. UAE AI Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 49. Oracle Revenue Growth Rate in AI Customer Service Business (2020-2025)
Figure 50. Iflytek Revenue Growth Rate in AI Customer Service Business (2020-2025)
Figure 51. Google Revenue Growth Rate in AI Customer Service Business (2020-2025)
Figure 52. Amazon Revenue Growth Rate in AI Customer Service Business (2020-2025)
Figure 53. Microsoft Revenue Growth Rate in AI Customer Service Business (2020-2025)
Figure 54. IBM Revenue Growth Rate in AI Customer Service Business (2020-2025)
Figure 55. Bottom-up and Top-down Approaches for This Report
Figure 56. Data Triangulation
Figure 57. Key Executives Interviewed