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Global Artificial Intelligence in Call Center Market Research Report 2024
Published Date: May 2024
|
Report Code: QYRE-Auto-10C11646
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Global Artificial Intelligence in Call Center Market Research Report 2022
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Global Artificial Intelligence in Call Center Market Research Report 2024

Code: QYRE-Auto-10C11646
Report
May 2024
Pages:103
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES
FEATURED COMPANIES
GOOGLE INC
IBM Corporation
Amazon Web Services
Artificial Solutions International AB
Inbenta Technologies Inc
Creative Virtual Ltd.
Edgeverve Systems Limited
Five9
Avaya
Conversica
Talkdesk
Jio Haptik Technologies Limited
Kore.ai, Inc.
NICE inContact
Nuance Communications
Observe.AI
Twilio
Pypestream
Rulai
SAP SE
Avaamo Technologies Private Ltd.
Smart Action Company LLC

Artificial Intelligence in Call Center Market Size

In order to maintain its leading position, the United States will increase its investment in artificial intelligence research and development in non-defense fields, from US$1.6 billion to US$1.7 billion in 2022.

Artificial Intelligence in Call Center Market

Artificial Intelligence in Call Center Market

The global Artificial Intelligence in Call Center market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
As an important force driving a new round of scientific and technological revolution, artificial intelligence has been of national strategic importance. Many governments introduces polices and increase capital investment to support AI companies. The Digital Europe plan adopted by the European Union will allocate €9.2 billion on high-tech investments, such as supercomputing, artificial intelligence, and network security. According to the latest data released by IDC, global artificial intelligence revenue was US$432.8 billion in 2022, a year-on-year increase of 19.31%, including software, hardware and services.
This report aims to provide a comprehensive presentation of the global market for Artificial Intelligence in Call Center, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Artificial Intelligence in Call Center.

Report Scope

The Artificial Intelligence in Call Center market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Artificial Intelligence in Call Center market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Artificial Intelligence in Call Center companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation

Scope of Artificial Intelligence in Call Center Market Report

Report Metric Details
Report Name Artificial Intelligence in Call Center Market
Accounted market size in 2022 US$ billion to US$ 1.7 billion
Base Year 2022
Segment by Type
  • Automatic Call Dispatcher
  • Interactive Voice Response
  • Interactive Channel Support
  • Active Outgoing Dialer
Segment by Application
  • Media Industry
  • Electronic Commerce
  • Manufacturing industry
  • Others
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company Google Inc, IBM Corporation, Oracle Corporation, Amazon Web Services, Artificial Solutions International AB, Inbenta Technologies Inc., Creative Virtual Ltd., EdgeVerve Systems Limited, Five9 Inc., Avaamo Technologies Private Ltd., Avaya Inc., Conversica, Inc., Smart Action Company LLC, Talkdesk, Jio Haptik Technologies Limited, Kore.ai Inc., NICE Incontact, Nuance Communications, Observe.AI, Twilio Inc., Pypestream Inc., Rulai, SAP SE
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of Artificial Intelligence in Call Center companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
  • Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
  • Chapter 12: The main points and conclusions of the report.

FAQ for this report

Who are the main players in the Artificial Intelligence in Call Center Market report?

Ans: The main players in the Artificial Intelligence in Call Center Market are Google Inc, IBM Corporation, Oracle Corporation, Amazon Web Services, Artificial Solutions International AB, Inbenta Technologies Inc., Creative Virtual Ltd., EdgeVerve Systems Limited, Five9 Inc., Avaamo Technologies Private Ltd., Avaya Inc., Conversica, Inc., Smart Action Company LLC, Talkdesk, Jio Haptik Technologies Limited, Kore.ai Inc., NICE Incontact, Nuance Communications, Observe.AI, Twilio Inc., Pypestream Inc., Rulai, SAP SE

What are the Application segmentation covered in the Artificial Intelligence in Call Center Market report?

Ans: The Applications covered in the Artificial Intelligence in Call Center Market report are Media Industry, Electronic Commerce, Manufacturing industry, Others

What are the Type segmentation covered in the Artificial Intelligence in Call Center Market report?

Ans: The Types covered in the Artificial Intelligence in Call Center Market report are Automatic Call Dispatcher, Interactive Voice Response, Interactive Channel Support, Active Outgoing Dialer

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Artificial Intelligence in Call Center Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Automatic Call Dispatcher
1.2.3 Interactive Voice Response
1.2.4 Interactive Channel Support
1.2.5 Active Outgoing Dialer
1.3 Market by Application
1.3.1 Global Artificial Intelligence in Call Center Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Media Industry
1.3.3 Electronic Commerce
1.3.4 Manufacturing industry
1.3.5 Others
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Artificial Intelligence in Call Center Market Perspective (2019-2030)
2.2 Artificial Intelligence in Call Center Growth Trends by Region
2.2.1 Global Artificial Intelligence in Call Center Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Artificial Intelligence in Call Center Historic Market Size by Region (2019-2024)
2.2.3 Artificial Intelligence in Call Center Forecasted Market Size by Region (2025-2030)
2.3 Artificial Intelligence in Call Center Market Dynamics
2.3.1 Artificial Intelligence in Call Center Industry Trends
2.3.2 Artificial Intelligence in Call Center Market Drivers
2.3.3 Artificial Intelligence in Call Center Market Challenges
2.3.4 Artificial Intelligence in Call Center Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Artificial Intelligence in Call Center Players by Revenue
3.1.1 Global Top Artificial Intelligence in Call Center Players by Revenue (2019-2024)
3.1.2 Global Artificial Intelligence in Call Center Revenue Market Share by Players (2019-2024)
3.2 Global Artificial Intelligence in Call Center Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Artificial Intelligence in Call Center Revenue
3.4 Global Artificial Intelligence in Call Center Market Concentration Ratio
3.4.1 Global Artificial Intelligence in Call Center Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Artificial Intelligence in Call Center Revenue in 2023
3.5 Artificial Intelligence in Call Center Key Players Head office and Area Served
3.6 Key Players Artificial Intelligence in Call Center Product Solution and Service
3.7 Date of Enter into Artificial Intelligence in Call Center Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Artificial Intelligence in Call Center Breakdown Data by Type
4.1 Global Artificial Intelligence in Call Center Historic Market Size by Type (2019-2024)
4.2 Global Artificial Intelligence in Call Center Forecasted Market Size by Type (2025-2030)
5 Artificial Intelligence in Call Center Breakdown Data by Application
5.1 Global Artificial Intelligence in Call Center Historic Market Size by Application (2019-2024)
5.2 Global Artificial Intelligence in Call Center Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Artificial Intelligence in Call Center Market Size (2019-2030)
6.2 North America Artificial Intelligence in Call Center Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Artificial Intelligence in Call Center Market Size by Country (2019-2024)
6.4 North America Artificial Intelligence in Call Center Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Artificial Intelligence in Call Center Market Size (2019-2030)
7.2 Europe Artificial Intelligence in Call Center Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Artificial Intelligence in Call Center Market Size by Country (2019-2024)
7.4 Europe Artificial Intelligence in Call Center Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Artificial Intelligence in Call Center Market Size (2019-2030)
8.2 Asia-Pacific Artificial Intelligence in Call Center Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Artificial Intelligence in Call Center Market Size by Region (2019-2024)
8.4 Asia-Pacific Artificial Intelligence in Call Center Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Artificial Intelligence in Call Center Market Size (2019-2030)
9.2 Latin America Artificial Intelligence in Call Center Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Artificial Intelligence in Call Center Market Size by Country (2019-2024)
9.4 Latin America Artificial Intelligence in Call Center Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Artificial Intelligence in Call Center Market Size (2019-2030)
10.2 Middle East & Africa Artificial Intelligence in Call Center Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Artificial Intelligence in Call Center Market Size by Country (2019-2024)
10.4 Middle East & Africa Artificial Intelligence in Call Center Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Google Inc
11.1.1 Google Inc Company Detail
11.1.2 Google Inc Business Overview
11.1.3 Google Inc Artificial Intelligence in Call Center Introduction
11.1.4 Google Inc Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.1.5 Google Inc Recent Development
11.2 IBM Corporation
11.2.1 IBM Corporation Company Detail
11.2.2 IBM Corporation Business Overview
11.2.3 IBM Corporation Artificial Intelligence in Call Center Introduction
11.2.4 IBM Corporation Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.2.5 IBM Corporation Recent Development
11.3 Oracle Corporation
11.3.1 Oracle Corporation Company Detail
11.3.2 Oracle Corporation Business Overview
11.3.3 Oracle Corporation Artificial Intelligence in Call Center Introduction
11.3.4 Oracle Corporation Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.3.5 Oracle Corporation Recent Development
11.4 Amazon Web Services
11.4.1 Amazon Web Services Company Detail
11.4.2 Amazon Web Services Business Overview
11.4.3 Amazon Web Services Artificial Intelligence in Call Center Introduction
11.4.4 Amazon Web Services Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.4.5 Amazon Web Services Recent Development
11.5 Artificial Solutions International AB
11.5.1 Artificial Solutions International AB Company Detail
11.5.2 Artificial Solutions International AB Business Overview
11.5.3 Artificial Solutions International AB Artificial Intelligence in Call Center Introduction
11.5.4 Artificial Solutions International AB Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.5.5 Artificial Solutions International AB Recent Development
11.6 Inbenta Technologies Inc.
11.6.1 Inbenta Technologies Inc. Company Detail
11.6.2 Inbenta Technologies Inc. Business Overview
11.6.3 Inbenta Technologies Inc. Artificial Intelligence in Call Center Introduction
11.6.4 Inbenta Technologies Inc. Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.6.5 Inbenta Technologies Inc. Recent Development
11.7 Creative Virtual Ltd.
11.7.1 Creative Virtual Ltd. Company Detail
11.7.2 Creative Virtual Ltd. Business Overview
11.7.3 Creative Virtual Ltd. Artificial Intelligence in Call Center Introduction
11.7.4 Creative Virtual Ltd. Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.7.5 Creative Virtual Ltd. Recent Development
11.8 EdgeVerve Systems Limited
11.8.1 EdgeVerve Systems Limited Company Detail
11.8.2 EdgeVerve Systems Limited Business Overview
11.8.3 EdgeVerve Systems Limited Artificial Intelligence in Call Center Introduction
11.8.4 EdgeVerve Systems Limited Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.8.5 EdgeVerve Systems Limited Recent Development
11.9 Five9 Inc.
11.9.1 Five9 Inc. Company Detail
11.9.2 Five9 Inc. Business Overview
11.9.3 Five9 Inc. Artificial Intelligence in Call Center Introduction
11.9.4 Five9 Inc. Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.9.5 Five9 Inc. Recent Development
11.10 Avaamo Technologies Private Ltd.
11.10.1 Avaamo Technologies Private Ltd. Company Detail
11.10.2 Avaamo Technologies Private Ltd. Business Overview
11.10.3 Avaamo Technologies Private Ltd. Artificial Intelligence in Call Center Introduction
11.10.4 Avaamo Technologies Private Ltd. Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.10.5 Avaamo Technologies Private Ltd. Recent Development
11.11 Avaya Inc.
11.11.1 Avaya Inc. Company Detail
11.11.2 Avaya Inc. Business Overview
11.11.3 Avaya Inc. Artificial Intelligence in Call Center Introduction
11.11.4 Avaya Inc. Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.11.5 Avaya Inc. Recent Development
11.12 Conversica, Inc.
11.12.1 Conversica, Inc. Company Detail
11.12.2 Conversica, Inc. Business Overview
11.12.3 Conversica, Inc. Artificial Intelligence in Call Center Introduction
11.12.4 Conversica, Inc. Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.12.5 Conversica, Inc. Recent Development
11.13 Smart Action Company LLC
11.13.1 Smart Action Company LLC Company Detail
11.13.2 Smart Action Company LLC Business Overview
11.13.3 Smart Action Company LLC Artificial Intelligence in Call Center Introduction
11.13.4 Smart Action Company LLC Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.13.5 Smart Action Company LLC Recent Development
11.14 Talkdesk
11.14.1 Talkdesk Company Detail
11.14.2 Talkdesk Business Overview
11.14.3 Talkdesk Artificial Intelligence in Call Center Introduction
11.14.4 Talkdesk Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.14.5 Talkdesk Recent Development
11.15 Jio Haptik Technologies Limited
11.15.1 Jio Haptik Technologies Limited Company Detail
11.15.2 Jio Haptik Technologies Limited Business Overview
11.15.3 Jio Haptik Technologies Limited Artificial Intelligence in Call Center Introduction
11.15.4 Jio Haptik Technologies Limited Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.15.5 Jio Haptik Technologies Limited Recent Development
11.16 Kore.ai Inc.
11.16.1 Kore.ai Inc. Company Detail
11.16.2 Kore.ai Inc. Business Overview
11.16.3 Kore.ai Inc. Artificial Intelligence in Call Center Introduction
11.16.4 Kore.ai Inc. Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.16.5 Kore.ai Inc. Recent Development
11.17 NICE Incontact
11.17.1 NICE Incontact Company Detail
11.17.2 NICE Incontact Business Overview
11.17.3 NICE Incontact Artificial Intelligence in Call Center Introduction
11.17.4 NICE Incontact Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.17.5 NICE Incontact Recent Development
11.18 Nuance Communications
11.18.1 Nuance Communications Company Detail
11.18.2 Nuance Communications Business Overview
11.18.3 Nuance Communications Artificial Intelligence in Call Center Introduction
11.18.4 Nuance Communications Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.18.5 Nuance Communications Recent Development
11.19 Observe.AI
11.19.1 Observe.AI Company Detail
11.19.2 Observe.AI Business Overview
11.19.3 Observe.AI Artificial Intelligence in Call Center Introduction
11.19.4 Observe.AI Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.19.5 Observe.AI Recent Development
11.20 Twilio Inc.
11.20.1 Twilio Inc. Company Detail
11.20.2 Twilio Inc. Business Overview
11.20.3 Twilio Inc. Artificial Intelligence in Call Center Introduction
11.20.4 Twilio Inc. Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.20.5 Twilio Inc. Recent Development
11.21 Pypestream Inc.
11.21.1 Pypestream Inc. Company Detail
11.21.2 Pypestream Inc. Business Overview
11.21.3 Pypestream Inc. Artificial Intelligence in Call Center Introduction
11.21.4 Pypestream Inc. Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.21.5 Pypestream Inc. Recent Development
11.22 Rulai
11.22.1 Rulai Company Detail
11.22.2 Rulai Business Overview
11.22.3 Rulai Artificial Intelligence in Call Center Introduction
11.22.4 Rulai Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.22.5 Rulai Recent Development
11.23 SAP SE
11.23.1 SAP SE Company Detail
11.23.2 SAP SE Business Overview
11.23.3 SAP SE Artificial Intelligence in Call Center Introduction
11.23.4 SAP SE Revenue in Artificial Intelligence in Call Center Business (2019-2024)
11.23.5 SAP SE Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
FEATURED COMPANIES
GOOGLE INC
IBM Corporation
Amazon Web Services
Artificial Solutions International AB
Inbenta Technologies Inc
Creative Virtual Ltd.
Edgeverve Systems Limited
Five9
Avaya
Conversica
Talkdesk
Jio Haptik Technologies Limited
Kore.ai, Inc.
NICE inContact
Nuance Communications
Observe.AI
Twilio
Pypestream
Rulai
SAP SE
Avaamo Technologies Private Ltd.
Smart Action Company LLC
List of Tables
    Table 1. Global Artificial Intelligence in Call Center Market Size Growth Rate by Type (US$ Million): 2019 VS 2023 VS 2030
    Table 2. Key Players of Automatic Call Dispatcher
    Table 3. Key Players of Interactive Voice Response
    Table 4. Key Players of Interactive Channel Support
    Table 5. Key Players of Active Outgoing Dialer
    Table 6. Global Artificial Intelligence in Call Center Market Size Growth by Application (US$ Million): 2019 VS 2023 VS 2030
    Table 7. Global Artificial Intelligence in Call Center Market Size by Region (US$ Million): 2019 VS 2023 VS 2030
    Table 8. Global Artificial Intelligence in Call Center Market Size by Region (2019-2024) & (US$ Million)
    Table 9. Global Artificial Intelligence in Call Center Market Share by Region (2019-2024)
    Table 10. Global Artificial Intelligence in Call Center Forecasted Market Size by Region (2025-2030) & (US$ Million)
    Table 11. Global Artificial Intelligence in Call Center Market Share by Region (2025-2030)
    Table 12. Artificial Intelligence in Call Center Market Trends
    Table 13. Artificial Intelligence in Call Center Market Drivers
    Table 14. Artificial Intelligence in Call Center Market Challenges
    Table 15. Artificial Intelligence in Call Center Market Restraints
    Table 16. Global Artificial Intelligence in Call Center Revenue by Players (2019-2024) & (US$ Million)
    Table 17. Global Artificial Intelligence in Call Center Market Share by Players (2019-2024)
    Table 18. Global Top Artificial Intelligence in Call Center Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Artificial Intelligence in Call Center as of 2023)
    Table 19. Ranking of Global Top Artificial Intelligence in Call Center Companies by Revenue (US$ Million) in 2023
    Table 20. Global 5 Largest Players Market Share by Artificial Intelligence in Call Center Revenue (CR5 and HHI) & (2019-2024)
    Table 21. Key Players Headquarters and Area Served
    Table 22. Key Players Artificial Intelligence in Call Center Product Solution and Service
    Table 23. Date of Enter into Artificial Intelligence in Call Center Market
    Table 24. Mergers & Acquisitions, Expansion Plans
    Table 25. Global Artificial Intelligence in Call Center Market Size by Type (2019-2024) & (US$ Million)
    Table 26. Global Artificial Intelligence in Call Center Revenue Market Share by Type (2019-2024)
    Table 27. Global Artificial Intelligence in Call Center Forecasted Market Size by Type (2025-2030) & (US$ Million)
    Table 28. Global Artificial Intelligence in Call Center Revenue Market Share by Type (2025-2030)
    Table 29. Global Artificial Intelligence in Call Center Market Size by Application (2019-2024) & (US$ Million)
    Table 30. Global Artificial Intelligence in Call Center Revenue Market Share by Application (2019-2024)
    Table 31. Global Artificial Intelligence in Call Center Forecasted Market Size by Application (2025-2030) & (US$ Million)
    Table 32. Global Artificial Intelligence in Call Center Revenue Market Share by Application (2025-2030)
    Table 33. North America Artificial Intelligence in Call Center Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
    Table 34. North America Artificial Intelligence in Call Center Market Size by Country (2019-2024) & (US$ Million)
    Table 35. North America Artificial Intelligence in Call Center Market Size by Country (2025-2030) & (US$ Million)
    Table 36. Europe Artificial Intelligence in Call Center Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
    Table 37. Europe Artificial Intelligence in Call Center Market Size by Country (2019-2024) & (US$ Million)
    Table 38. Europe Artificial Intelligence in Call Center Market Size by Country (2025-2030) & (US$ Million)
    Table 39. Asia-Pacific Artificial Intelligence in Call Center Market Size Growth Rate by Region (US$ Million): 2019 VS 2023 VS 2030
    Table 40. Asia-Pacific Artificial Intelligence in Call Center Market Size by Region (2019-2024) & (US$ Million)
    Table 41. Asia-Pacific Artificial Intelligence in Call Center Market Size by Region (2025-2030) & (US$ Million)
    Table 42. Latin America Artificial Intelligence in Call Center Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
    Table 43. Latin America Artificial Intelligence in Call Center Market Size by Country (2019-2024) & (US$ Million)
    Table 44. Latin America Artificial Intelligence in Call Center Market Size by Country (2025-2030) & (US$ Million)
    Table 45. Middle East & Africa Artificial Intelligence in Call Center Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
    Table 46. Middle East & Africa Artificial Intelligence in Call Center Market Size by Country (2019-2024) & (US$ Million)
    Table 47. Middle East & Africa Artificial Intelligence in Call Center Market Size by Country (2025-2030) & (US$ Million)
    Table 48. Google Inc Company Detail
    Table 49. Google Inc Business Overview
    Table 50. Google Inc Artificial Intelligence in Call Center Product
    Table 51. Google Inc Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 52. Google Inc Recent Development
    Table 53. IBM Corporation Company Detail
    Table 54. IBM Corporation Business Overview
    Table 55. IBM Corporation Artificial Intelligence in Call Center Product
    Table 56. IBM Corporation Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 57. IBM Corporation Recent Development
    Table 58. Oracle Corporation Company Detail
    Table 59. Oracle Corporation Business Overview
    Table 60. Oracle Corporation Artificial Intelligence in Call Center Product
    Table 61. Oracle Corporation Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 62. Oracle Corporation Recent Development
    Table 63. Amazon Web Services Company Detail
    Table 64. Amazon Web Services Business Overview
    Table 65. Amazon Web Services Artificial Intelligence in Call Center Product
    Table 66. Amazon Web Services Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 67. Amazon Web Services Recent Development
    Table 68. Artificial Solutions International AB Company Detail
    Table 69. Artificial Solutions International AB Business Overview
    Table 70. Artificial Solutions International AB Artificial Intelligence in Call Center Product
    Table 71. Artificial Solutions International AB Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 72. Artificial Solutions International AB Recent Development
    Table 73. Inbenta Technologies Inc. Company Detail
    Table 74. Inbenta Technologies Inc. Business Overview
    Table 75. Inbenta Technologies Inc. Artificial Intelligence in Call Center Product
    Table 76. Inbenta Technologies Inc. Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 77. Inbenta Technologies Inc. Recent Development
    Table 78. Creative Virtual Ltd. Company Detail
    Table 79. Creative Virtual Ltd. Business Overview
    Table 80. Creative Virtual Ltd. Artificial Intelligence in Call Center Product
    Table 81. Creative Virtual Ltd. Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 82. Creative Virtual Ltd. Recent Development
    Table 83. EdgeVerve Systems Limited Company Detail
    Table 84. EdgeVerve Systems Limited Business Overview
    Table 85. EdgeVerve Systems Limited Artificial Intelligence in Call Center Product
    Table 86. EdgeVerve Systems Limited Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 87. EdgeVerve Systems Limited Recent Development
    Table 88. Five9 Inc. Company Detail
    Table 89. Five9 Inc. Business Overview
    Table 90. Five9 Inc. Artificial Intelligence in Call Center Product
    Table 91. Five9 Inc. Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 92. Five9 Inc. Recent Development
    Table 93. Avaamo Technologies Private Ltd. Company Detail
    Table 94. Avaamo Technologies Private Ltd. Business Overview
    Table 95. Avaamo Technologies Private Ltd. Artificial Intelligence in Call Center Product
    Table 96. Avaamo Technologies Private Ltd. Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 97. Avaamo Technologies Private Ltd. Recent Development
    Table 98. Avaya Inc. Company Detail
    Table 99. Avaya Inc. Business Overview
    Table 100. Avaya Inc. Artificial Intelligence in Call Center Product
    Table 101. Avaya Inc. Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 102. Avaya Inc. Recent Development
    Table 103. Conversica, Inc. Company Detail
    Table 104. Conversica, Inc. Business Overview
    Table 105. Conversica, Inc. Artificial Intelligence in Call Center Product
    Table 106. Conversica, Inc. Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 107. Conversica, Inc. Recent Development
    Table 108. Smart Action Company LLC Company Detail
    Table 109. Smart Action Company LLC Business Overview
    Table 110. Smart Action Company LLC Artificial Intelligence in Call Center Product
    Table 111. Smart Action Company LLC Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 112. Smart Action Company LLC Recent Development
    Table 113. Talkdesk Company Detail
    Table 114. Talkdesk Business Overview
    Table 115. Talkdesk Artificial Intelligence in Call Center Product
    Table 116. Talkdesk Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 117. Talkdesk Recent Development
    Table 118. Jio Haptik Technologies Limited Company Detail
    Table 119. Jio Haptik Technologies Limited Business Overview
    Table 120. Jio Haptik Technologies Limited Artificial Intelligence in Call Center Product
    Table 121. Jio Haptik Technologies Limited Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 122. Jio Haptik Technologies Limited Recent Development
    Table 123. Kore.ai Inc. Company Detail
    Table 124. Kore.ai Inc. Business Overview
    Table 125. Kore.ai Inc. Artificial Intelligence in Call Center Product
    Table 126. Kore.ai Inc. Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 127. Kore.ai Inc. Recent Development
    Table 128. NICE Incontact Company Detail
    Table 129. NICE Incontact Business Overview
    Table 130. NICE Incontact Artificial Intelligence in Call Center Product
    Table 131. NICE Incontact Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 132. NICE Incontact Recent Development
    Table 133. Nuance Communications Company Detail
    Table 134. Nuance Communications Business Overview
    Table 135. Nuance Communications Artificial Intelligence in Call Center Product
    Table 136. Nuance Communications Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 137. Nuance Communications Recent Development
    Table 138. Observe.AI Company Detail
    Table 139. Observe.AI Business Overview
    Table 140. Observe.AI Artificial Intelligence in Call Center Product
    Table 141. Observe.AI Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 142. Observe.AI Recent Development
    Table 143. Twilio Inc. Company Detail
    Table 144. Twilio Inc. Business Overview
    Table 145. Twilio Inc. Artificial Intelligence in Call Center Product
    Table 146. Twilio Inc. Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 147. Twilio Inc. Recent Development
    Table 148. Pypestream Inc. Company Detail
    Table 149. Pypestream Inc. Business Overview
    Table 150. Pypestream Inc. Artificial Intelligence in Call Center Product
    Table 151. Pypestream Inc. Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 152. Pypestream Inc. Recent Development
    Table 153. Rulai Company Detail
    Table 154. Rulai Business Overview
    Table 155. Rulai Artificial Intelligence in Call Center Product
    Table 156. Rulai Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 157. Rulai Recent Development
    Table 158. SAP SE Company Detail
    Table 159. SAP SE Business Overview
    Table 160. SAP SE Artificial Intelligence in Call Center Product
    Table 161. SAP SE Revenue in Artificial Intelligence in Call Center Business (2019-2024) & (US$ Million)
    Table 162. SAP SE Recent Development
    Table 163. Research Programs/Design for This Report
    Table 164. Key Data Information from Secondary Sources
    Table 165. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Artificial Intelligence in Call Center Market Size Comparison by Type (2024-2030) & (US$ Million)
    Figure 2. Global Artificial Intelligence in Call Center Market Share by Type: 2023 VS 2030
    Figure 3. Automatic Call Dispatcher Features
    Figure 4. Interactive Voice Response Features
    Figure 5. Interactive Channel Support Features
    Figure 6. Active Outgoing Dialer Features
    Figure 7. Global Artificial Intelligence in Call Center Market Size Comparison by Application (2024-2030) & (US$ Million)
    Figure 8. Global Artificial Intelligence in Call Center Market Share by Application: 2023 VS 2030
    Figure 9. Media Industry Case Studies
    Figure 10. Electronic Commerce Case Studies
    Figure 11. Manufacturing industry Case Studies
    Figure 12. Others Case Studies
    Figure 13. Artificial Intelligence in Call Center Report Years Considered
    Figure 14. Global Artificial Intelligence in Call Center Market Size (US$ Million), Year-over-Year: 2019-2030
    Figure 15. Global Artificial Intelligence in Call Center Market Size, (US$ Million), 2019 VS 2023 VS 2030
    Figure 16. Global Artificial Intelligence in Call Center Market Share by Region: 2023 VS 2030
    Figure 17. Global Artificial Intelligence in Call Center Market Share by Players in 2023
    Figure 18. Global Top Artificial Intelligence in Call Center Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Artificial Intelligence in Call Center as of 2023)
    Figure 19. The Top 10 and 5 Players Market Share by Artificial Intelligence in Call Center Revenue in 2023
    Figure 20. North America Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 21. North America Artificial Intelligence in Call Center Market Share by Country (2019-2030)
    Figure 22. United States Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 23. Canada Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 24. Europe Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 25. Europe Artificial Intelligence in Call Center Market Share by Country (2019-2030)
    Figure 26. Germany Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 27. France Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 28. U.K. Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 29. Italy Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 30. Russia Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 31. Nordic Countries Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 32. Asia-Pacific Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 33. Asia-Pacific Artificial Intelligence in Call Center Market Share by Region (2019-2030)
    Figure 34. China Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 35. Japan Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 36. South Korea Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 37. Southeast Asia Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 38. India Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 39. Australia Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 40. Latin America Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 41. Latin America Artificial Intelligence in Call Center Market Share by Country (2019-2030)
    Figure 42. Mexico Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 43. Brazil Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 44. Middle East & Africa Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 45. Middle East & Africa Artificial Intelligence in Call Center Market Share by Country (2019-2030)
    Figure 46. Turkey Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 47. Saudi Arabia Artificial Intelligence in Call Center Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 48. Google Inc Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 49. IBM Corporation Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 50. Oracle Corporation Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 51. Amazon Web Services Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 52. Artificial Solutions International AB Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 53. Inbenta Technologies Inc. Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 54. Creative Virtual Ltd. Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 55. EdgeVerve Systems Limited Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 56. Five9 Inc. Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 57. Avaamo Technologies Private Ltd. Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 58. Avaya Inc. Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 59. Conversica, Inc. Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 60. Smart Action Company LLC Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 61. Talkdesk Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 62. Jio Haptik Technologies Limited Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 63. Kore.ai Inc. Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 64. NICE Incontact Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 65. Nuance Communications Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 66. Observe.AI Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 67. Twilio Inc. Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 68. Pypestream Inc. Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 69. Rulai Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 70. SAP SE Revenue Growth Rate in Artificial Intelligence in Call Center Business (2019-2024)
    Figure 71. Bottom-up and Top-down Approaches for This Report
    Figure 72. Data Triangulation
    Figure 73. Key Executives Interviewed
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