Global SaaS-based CRM Software Market Research Report 2023

A CRM Software helps manage customer data. It supports sales management, delivers actionable insights, integrates with social media and facilitates team communication. SAAS-Based CRM Software offers complete mobility and access to an ecosystem of bespoke apps.

The global SaaS-based CRM Software market was valued at US$ million in 2022 and is anticipated to reach US$ million by 2029, witnessing a CAGR of % during the forecast period 2023-2029. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.

North American market for SaaS-based CRM Software is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

Asia-Pacific market for SaaS-based CRM Software is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

The global market for SaaS-based CRM Software in SME is estimated to increase from $ million in 2023 to $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

The key global companies of SaaS-based CRM Software include Salesforce, Oracle, Aplicor, SAP, Microsoft, NetSuite, SugarCRM, AppShore and Commence, etc. In 2022, the world's top three vendors accounted for approximately % of the revenue.

This report aims to provide a comprehensive presentation of the global market for SaaS-based CRM Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding SaaS-based CRM Software.

The SaaS-based CRM Software market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2022 as the base year, with history and forecast data for the period from 2018 to 2029. This report segments the global SaaS-based CRM Software market comprehensively. Regional market sizes, concerning products by type, by application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the SaaS-based CRM Software companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by type, by application, and by regions.

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global SaaS-based CRM Software Market Size Growth Rate by Type: 2018 VS 2022 VS 2029

1.2.2 Cloud-based

1.2.3 On-premises

1.3 Market by Application

1.3.1 Global SaaS-based CRM Software Market Growth by Application: 2018 VS 2022 VS 2029

1.3.2 SME

1.3.3 Large Enterprise

1.4 Study Objectives

1.5 Years Considered

1.6 Years Considered

2.1 Global SaaS-based CRM Software Market Perspective (2018-2029)

2.2 SaaS-based CRM Software Growth Trends by Region

2.2.1 Global SaaS-based CRM Software Market Size by Region: 2018 VS 2022 VS 2029

2.2.2 SaaS-based CRM Software Historic Market Size by Region (2018-2023)

2.2.3 SaaS-based CRM Software Forecasted Market Size by Region (2024-2029)

2.3 SaaS-based CRM Software Market Dynamics

2.3.1 SaaS-based CRM Software Industry Trends

2.3.2 SaaS-based CRM Software Market Drivers

2.3.3 SaaS-based CRM Software Market Challenges

2.3.4 SaaS-based CRM Software Market Restraints

3.1 Global Top SaaS-based CRM Software Players by Revenue

3.1.1 Global Top SaaS-based CRM Software Players by Revenue (2018-2023)

3.1.2 Global SaaS-based CRM Software Revenue Market Share by Players (2018-2023)

3.2 Global SaaS-based CRM Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Players Covered: Ranking by SaaS-based CRM Software Revenue

3.4 Global SaaS-based CRM Software Market Concentration Ratio

3.4.1 Global SaaS-based CRM Software Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by SaaS-based CRM Software Revenue in 2022

3.5 SaaS-based CRM Software Key Players Head office and Area Served

3.6 Key Players SaaS-based CRM Software Product Solution and Service

3.7 Date of Enter into SaaS-based CRM Software Market

3.8 Mergers & Acquisitions, Expansion Plans

4.1 Global SaaS-based CRM Software Historic Market Size by Type (2018-2023)

4.2 Global SaaS-based CRM Software Forecasted Market Size by Type (2024-2029)

5.1 Global SaaS-based CRM Software Historic Market Size by Application (2018-2023)

5.2 Global SaaS-based CRM Software Forecasted Market Size by Application (2024-2029)

6.1 North America SaaS-based CRM Software Market Size (2018-2029)

6.2 North America SaaS-based CRM Software Market Growth Rate by Country: 2018 VS 2022 VS 2029

6.3 North America SaaS-based CRM Software Market Size by Country (2018-2023)

6.4 North America SaaS-based CRM Software Market Size by Country (2024-2029)

6.5 United States

6.6 Canada

7.1 Europe SaaS-based CRM Software Market Size (2018-2029)

7.2 Europe SaaS-based CRM Software Market Growth Rate by Country: 2018 VS 2022 VS 2029

7.3 Europe SaaS-based CRM Software Market Size by Country (2018-2023)

7.4 Europe SaaS-based CRM Software Market Size by Country (2024-2029)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8.1 Asia-Pacific SaaS-based CRM Software Market Size (2018-2029)

8.2 Asia-Pacific SaaS-based CRM Software Market Growth Rate by Region: 2018 VS 2022 VS 2029

8.3 Asia-Pacific SaaS-based CRM Software Market Size by Region (2018-2023)

8.4 Asia-Pacific SaaS-based CRM Software Market Size by Region (2024-2029)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9.1 Latin America SaaS-based CRM Software Market Size (2018-2029)

9.2 Latin America SaaS-based CRM Software Market Growth Rate by Country: 2018 VS 2022 VS 2029

9.3 Latin America SaaS-based CRM Software Market Size by Country (2018-2023)

9.4 Latin America SaaS-based CRM Software Market Size by Country (2024-2029)

9.5 Mexico

9.6 Brazil

10.1 Middle East & Africa SaaS-based CRM Software Market Size (2018-2029)

10.2 Middle East & Africa SaaS-based CRM Software Market Growth Rate by Country: 2018 VS 2022 VS 2029

10.3 Middle East & Africa SaaS-based CRM Software Market Size by Country (2018-2023)

10.4 Middle East & Africa SaaS-based CRM Software Market Size by Country (2024-2029)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11.1 Salesforce

11.1.1 Salesforce Company Detail

11.1.2 Salesforce Business Overview

11.1.3 Salesforce SaaS-based CRM Software Introduction

11.1.4 Salesforce Revenue in SaaS-based CRM Software Business (2018-2023)

11.1.5 Salesforce Recent Development

11.2 Oracle

11.2.1 Oracle Company Detail

11.2.2 Oracle Business Overview

11.2.3 Oracle SaaS-based CRM Software Introduction

11.2.4 Oracle Revenue in SaaS-based CRM Software Business (2018-2023)

11.2.5 Oracle Recent Development

11.3 Aplicor

11.3.1 Aplicor Company Detail

11.3.2 Aplicor Business Overview

11.3.3 Aplicor SaaS-based CRM Software Introduction

11.3.4 Aplicor Revenue in SaaS-based CRM Software Business (2018-2023)

11.3.5 Aplicor Recent Development

11.4 SAP

11.4.1 SAP Company Detail

11.4.2 SAP Business Overview

11.4.3 SAP SaaS-based CRM Software Introduction

11.4.4 SAP Revenue in SaaS-based CRM Software Business (2018-2023)

11.4.5 SAP Recent Development

11.5 Microsoft

11.5.1 Microsoft Company Detail

11.5.2 Microsoft Business Overview

11.5.3 Microsoft SaaS-based CRM Software Introduction

11.5.4 Microsoft Revenue in SaaS-based CRM Software Business (2018-2023)

11.5.5 Microsoft Recent Development

11.6 NetSuite

11.6.1 NetSuite Company Detail

11.6.2 NetSuite Business Overview

11.6.3 NetSuite SaaS-based CRM Software Introduction

11.6.4 NetSuite Revenue in SaaS-based CRM Software Business (2018-2023)

11.6.5 NetSuite Recent Development

11.7 SugarCRM

11.7.1 SugarCRM Company Detail

11.7.2 SugarCRM Business Overview

11.7.3 SugarCRM SaaS-based CRM Software Introduction

11.7.4 SugarCRM Revenue in SaaS-based CRM Software Business (2018-2023)

11.7.5 SugarCRM Recent Development

11.8 AppShore

11.8.1 AppShore Company Detail

11.8.2 AppShore Business Overview

11.8.3 AppShore SaaS-based CRM Software Introduction

11.8.4 AppShore Revenue in SaaS-based CRM Software Business (2018-2023)

11.8.5 AppShore Recent Development

11.9 Commence

11.9.1 Commence Company Detail

11.9.2 Commence Business Overview

11.9.3 Commence SaaS-based CRM Software Introduction

11.9.4 Commence Revenue in SaaS-based CRM Software Business (2018-2023)

11.9.5 Commence Recent Development

11.10 aprimo

11.10.1 aprimo Company Detail

11.10.2 aprimo Business Overview

11.10.3 aprimo SaaS-based CRM Software Introduction

11.10.4 aprimo Revenue in SaaS-based CRM Software Business (2018-2023)

11.10.5 aprimo Recent Development

11.11 Highrise

11.11.1 Highrise Company Detail

11.11.2 Highrise Business Overview

11.11.3 Highrise SaaS-based CRM Software Introduction

11.11.4 Highrise Revenue in SaaS-based CRM Software Business (2018-2023)

11.11.5 Highrise Recent Development

11.12 Sage CRM

11.12.1 Sage CRM Company Detail

11.12.2 Sage CRM Business Overview

11.12.3 Sage CRM SaaS-based CRM Software Introduction

11.12.4 Sage CRM Revenue in SaaS-based CRM Software Business (2018-2023)

11.12.5 Sage CRM Recent Development

11.13 Infusionsoft

11.13.1 Infusionsoft Company Detail

11.13.2 Infusionsoft Business Overview

11.13.3 Infusionsoft SaaS-based CRM Software Introduction

11.13.4 Infusionsoft Revenue in SaaS-based CRM Software Business (2018-2023)

11.13.5 Infusionsoft Recent Development

11.14 Apprenda

11.14.1 Apprenda Company Detail

11.14.2 Apprenda Business Overview

11.14.3 Apprenda SaaS-based CRM Software Introduction

11.14.4 Apprenda Revenue in SaaS-based CRM Software Business (2018-2023)

11.14.5 Apprenda Recent Development

11.15 IBM

11.15.1 IBM Company Detail

11.15.2 IBM Business Overview

11.15.3 IBM SaaS-based CRM Software Introduction

11.15.4 IBM Revenue in SaaS-based CRM Software Business (2018-2023)

11.15.5 IBM Recent Development

11.16 Zoho

11.16.1 Zoho Company Detail

11.16.2 Zoho Business Overview

11.16.3 Zoho SaaS-based CRM Software Introduction

11.16.4 Zoho Revenue in SaaS-based CRM Software Business (2018-2023)

11.16.5 Zoho Recent Development

11.17 Software AG

11.17.1 Software AG Company Detail

11.17.2 Software AG Business Overview

11.17.3 Software AG SaaS-based CRM Software Introduction

11.17.4 Software AG Revenue in SaaS-based CRM Software Business (2018-2023)

11.17.5 Software AG Recent Development

11.18 800APPs

11.18.1 800APPs Company Detail

11.18.2 800APPs Business Overview

11.18.3 800APPs SaaS-based CRM Software Introduction

11.18.4 800APPs Revenue in SaaS-based CRM Software Business (2018-2023)

11.18.5 800APPs Recent Development

11.19 Xtools

11.19.1 Xtools Company Detail

11.19.2 Xtools Business Overview

11.19.3 Xtools SaaS-based CRM Software Introduction

11.19.4 Xtools Revenue in SaaS-based CRM Software Business (2018-2023)

11.19.5 Xtools Recent Development

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.2 Data Source

13.2 Disclaimer

13.3 Author Details

List of Tables

    Table 1. Global SaaS-based CRM Software Market Size Growth Rate by Type (US$ Million): 2018 VS 2022 VS 2029

    Table 2. Key Players of Cloud-based

    Table 3. Key Players of On-premises

    Table 4. Global SaaS-based CRM Software Market Size Growth by Application (US$ Million): 2018 VS 2022 VS 2029

    Table 5. Global SaaS-based CRM Software Market Size by Region (US$ Million): 2018 VS 2022 VS 2029

    Table 6. Global SaaS-based CRM Software Market Size by Region (2018-2023) & (US$ Million)

    Table 7. Global SaaS-based CRM Software Market Share by Region (2018-2023)

    Table 8. Global SaaS-based CRM Software Forecasted Market Size by Region (2024-2029) & (US$ Million)

    Table 9. Global SaaS-based CRM Software Market Share by Region (2024-2029)

    Table 10. SaaS-based CRM Software Market Trends

    Table 11. SaaS-based CRM Software Market Drivers

    Table 12. SaaS-based CRM Software Market Challenges

    Table 13. SaaS-based CRM Software Market Restraints

    Table 14. Global SaaS-based CRM Software Revenue by Players (2018-2023) & (US$ Million)

    Table 15. Global SaaS-based CRM Software Market Share by Players (2018-2023)

    Table 16. Global Top SaaS-based CRM Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in SaaS-based CRM Software as of 2022)

    Table 17. Ranking of Global Top SaaS-based CRM Software Companies by Revenue (US$ Million) in 2022

    Table 18. Global 5 Largest Players Market Share by SaaS-based CRM Software Revenue (CR5 and HHI) & (2018-2023)

    Table 19. Key Players Headquarters and Area Served

    Table 20. Key Players SaaS-based CRM Software Product Solution and Service

    Table 21. Date of Enter into SaaS-based CRM Software Market

    Table 22. Mergers & Acquisitions, Expansion Plans

    Table 23. Global SaaS-based CRM Software Market Size by Type (2018-2023) & (US$ Million)

    Table 24. Global SaaS-based CRM Software Revenue Market Share by Type (2018-2023)

    Table 25. Global SaaS-based CRM Software Forecasted Market Size by Type (2024-2029) & (US$ Million)

    Table 26. Global SaaS-based CRM Software Revenue Market Share by Type (2024-2029)

    Table 27. Global SaaS-based CRM Software Market Size by Application (2018-2023) & (US$ Million)

    Table 28. Global SaaS-based CRM Software Revenue Market Share by Application (2018-2023)

    Table 29. Global SaaS-based CRM Software Forecasted Market Size by Application (2024-2029) & (US$ Million)

    Table 30. Global SaaS-based CRM Software Revenue Market Share by Application (2024-2029)

    Table 31. North America SaaS-based CRM Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 32. North America SaaS-based CRM Software Market Size by Country (2018-2023) & (US$ Million)

    Table 33. North America SaaS-based CRM Software Market Size by Country (2024-2029) & (US$ Million)

    Table 34. Europe SaaS-based CRM Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 35. Europe SaaS-based CRM Software Market Size by Country (2018-2023) & (US$ Million)

    Table 36. Europe SaaS-based CRM Software Market Size by Country (2024-2029) & (US$ Million)

    Table 37. Asia-Pacific SaaS-based CRM Software Market Size Growth Rate by Region (US$ Million): 2018 VS 2022 VS 2029

    Table 38. Asia-Pacific SaaS-based CRM Software Market Size by Region (2018-2023) & (US$ Million)

    Table 39. Asia-Pacific SaaS-based CRM Software Market Size by Region (2024-2029) & (US$ Million)

    Table 40. Latin America SaaS-based CRM Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 41. Latin America SaaS-based CRM Software Market Size by Country (2018-2023) & (US$ Million)

    Table 42. Latin America SaaS-based CRM Software Market Size by Country (2024-2029) & (US$ Million)

    Table 43. Middle East & Africa SaaS-based CRM Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 44. Middle East & Africa SaaS-based CRM Software Market Size by Country (2018-2023) & (US$ Million)

    Table 45. Middle East & Africa SaaS-based CRM Software Market Size by Country (2024-2029) & (US$ Million)

    Table 46. Salesforce Company Detail

    Table 47. Salesforce Business Overview

    Table 48. Salesforce SaaS-based CRM Software Product

    Table 49. Salesforce Revenue in SaaS-based CRM Software Business (2018-2023) & (US$ Million)

    Table 50. Salesforce Recent Development

    Table 51. Oracle Company Detail

    Table 52. Oracle Business Overview

    Table 53. Oracle SaaS-based CRM Software Product

    Table 54. Oracle Revenue in SaaS-based CRM Software Business (2018-2023) & (US$ Million)

    Table 55. Oracle Recent Development

    Table 56. Aplicor Company Detail

    Table 57. Aplicor Business Overview

    Table 58. Aplicor SaaS-based CRM Software Product

    Table 59. Aplicor Revenue in SaaS-based CRM Software Business (2018-2023) & (US$ Million)

    Table 60. Aplicor Recent Development

    Table 61. SAP Company Detail

    Table 62. SAP Business Overview

    Table 63. SAP SaaS-based CRM Software Product

    Table 64. SAP Revenue in SaaS-based CRM Software Business (2018-2023) & (US$ Million)

    Table 65. SAP Recent Development

    Table 66. Microsoft Company Detail

    Table 67. Microsoft Business Overview

    Table 68. Microsoft SaaS-based CRM Software Product

    Table 69. Microsoft Revenue in SaaS-based CRM Software Business (2018-2023) & (US$ Million)

    Table 70. Microsoft Recent Development

    Table 71. NetSuite Company Detail

    Table 72. NetSuite Business Overview

    Table 73. NetSuite SaaS-based CRM Software Product

    Table 74. NetSuite Revenue in SaaS-based CRM Software Business (2018-2023) & (US$ Million)

    Table 75. NetSuite Recent Development

    Table 76. SugarCRM Company Detail

    Table 77. SugarCRM Business Overview

    Table 78. SugarCRM SaaS-based CRM Software Product

    Table 79. SugarCRM Revenue in SaaS-based CRM Software Business (2018-2023) & (US$ Million)

    Table 80. SugarCRM Recent Development

    Table 81. AppShore Company Detail

    Table 82. AppShore Business Overview

    Table 83. AppShore SaaS-based CRM Software Product

    Table 84. AppShore Revenue in SaaS-based CRM Software Business (2018-2023) & (US$ Million)

    Table 85. AppShore Recent Development

    Table 86. Commence Company Detail

    Table 87. Commence Business Overview

    Table 88. Commence SaaS-based CRM Software Product

    Table 89. Commence Revenue in SaaS-based CRM Software Business (2018-2023) & (US$ Million)

    Table 90. Commence Recent Development

    Table 91. aprimo Company Detail

    Table 92. aprimo Business Overview

    Table 93. aprimo SaaS-based CRM Software Product

    Table 94. aprimo Revenue in SaaS-based CRM Software Business (2018-2023) & (US$ Million)

    Table 95. aprimo Recent Development

    Table 96. Highrise Company Detail

    Table 97. Highrise Business Overview

    Table 98. Highrise SaaS-based CRM Software Product

    Table 99. Highrise Revenue in SaaS-based CRM Software Business (2018-2023) & (US$ Million)

    Table 100. Highrise Recent Development

    Table 101. Sage CRM Company Detail

    Table 102. Sage CRM Business Overview

    Table 103. Sage CRM SaaS-based CRM Software Product

    Table 104. Sage CRM Revenue in SaaS-based CRM Software Business (2018-2023) & (US$ Million)

    Table 105. Sage CRM Recent Development

    Table 106. Infusionsoft Company Detail

    Table 107. Infusionsoft Business Overview

    Table 108. Infusionsoft SaaS-based CRM Software Product

    Table 109. Infusionsoft Revenue in SaaS-based CRM Software Business (2018-2023) & (US$ Million)

    Table 110. Infusionsoft Recent Development

    Table 111. Apprenda Company Detail

    Table 112. Apprenda Business Overview

    Table 113. Apprenda SaaS-based CRM Software Product

    Table 114. Apprenda Revenue in SaaS-based CRM Software Business (2018-2023) & (US$ Million)

    Table 115. Apprenda Recent Development

    Table 116. IBM Company Detail

    Table 117. IBM Business Overview

    Table 118. IBM SaaS-based CRM Software Product

    Table 119. IBM Revenue in SaaS-based CRM Software Business (2018-2023) & (US$ Million)

    Table 120. IBM Recent Development

    Table 121. Zoho Company Detail

    Table 122. Zoho Business Overview

    Table 123. Zoho SaaS-based CRM Software Product

    Table 124. Zoho Revenue in SaaS-based CRM Software Business (2018-2023) & (US$ Million)

    Table 125. Zoho Recent Development

    Table 126. Software AG Company Detail

    Table 127. Software AG Business Overview

    Table 128. Software AG SaaS-based CRM Software Product

    Table 129. Software AG Revenue in SaaS-based CRM Software Business (2018-2023) & (US$ Million)

    Table 130. Software AG Recent Development

    Table 131. 800APPs Company Detail

    Table 132. 800APPs Business Overview

    Table 133. 800APPs SaaS-based CRM Software Product

    Table 134. 800APPs Revenue in SaaS-based CRM Software Business (2018-2023) & (US$ Million)

    Table 135. 800APPs Recent Development

    Table 136. Xtools Company Detail

    Table 137. Xtools Business Overview

    Table 138. Xtools SaaS-based CRM Software Product

    Table 139. Xtools Revenue in SaaS-based CRM Software Business (2018-2023) & (US$ Million)

    Table 140. Xtools Recent Development

    Table 141. Research Programs/Design for This Report

    Table 142. Key Data Information from Secondary Sources

    Table 143. Key Data Information from Primary Sources

List of Figures

    Figure 1. Global SaaS-based CRM Software Market Size Comparison by Type (2023-2029) & (US$ Million)

    Figure 2. Global SaaS-based CRM Software Market Share by Type: 2022 VS 2029

    Figure 3. Cloud-based Features

    Figure 4. On-premises Features

    Figure 5. Global SaaS-based CRM Software Market Size Comparison by Application (2023-2029) & (US$ Million)

    Figure 6. Global SaaS-based CRM Software Market Share by Application: 2022 VS 2029

    Figure 7. SME Case Studies

    Figure 8. Large Enterprise Case Studies

    Figure 9. SaaS-based CRM Software Report Years Considered

    Figure 10. Global SaaS-based CRM Software Market Size (US$ Million), Year-over-Year: 2018-2029

    Figure 11. Global SaaS-based CRM Software Market Size, (US$ Million), 2018 VS 2022 VS 2029

    Figure 12. Global SaaS-based CRM Software Market Share by Region: 2022 VS 2029

    Figure 13. Global SaaS-based CRM Software Market Share by Players in 2022

    Figure 14. Global Top SaaS-based CRM Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in SaaS-based CRM Software as of 2022)

    Figure 15. The Top 10 and 5 Players Market Share by SaaS-based CRM Software Revenue in 2022

    Figure 16. North America SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 17. North America SaaS-based CRM Software Market Share by Country (2018-2029)

    Figure 18. United States SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 19. Canada SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 20. Europe SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 21. Europe SaaS-based CRM Software Market Share by Country (2018-2029)

    Figure 22. Germany SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 23. France SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 24. U.K. SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 25. Italy SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 26. Russia SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 27. Nordic Countries SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 28. Asia-Pacific SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 29. Asia-Pacific SaaS-based CRM Software Market Share by Region (2018-2029)

    Figure 30. China SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 31. Japan SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 32. South Korea SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 33. Southeast Asia SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 34. India SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 35. Australia SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 36. Latin America SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 37. Latin America SaaS-based CRM Software Market Share by Country (2018-2029)

    Figure 38. Mexico SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 39. Brazil SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 40. Middle East & Africa SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 41. Middle East & Africa SaaS-based CRM Software Market Share by Country (2018-2029)

    Figure 42. Turkey SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 43. Saudi Arabia SaaS-based CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 44. Salesforce Revenue Growth Rate in SaaS-based CRM Software Business (2018-2023)

    Figure 45. Oracle Revenue Growth Rate in SaaS-based CRM Software Business (2018-2023)

    Figure 46. Aplicor Revenue Growth Rate in SaaS-based CRM Software Business (2018-2023)

    Figure 47. SAP Revenue Growth Rate in SaaS-based CRM Software Business (2018-2023)

    Figure 48. Microsoft Revenue Growth Rate in SaaS-based CRM Software Business (2018-2023)

    Figure 49. NetSuite Revenue Growth Rate in SaaS-based CRM Software Business (2018-2023)

    Figure 50. SugarCRM Revenue Growth Rate in SaaS-based CRM Software Business (2018-2023)

    Figure 51. AppShore Revenue Growth Rate in SaaS-based CRM Software Business (2018-2023)

    Figure 52. Commence Revenue Growth Rate in SaaS-based CRM Software Business (2018-2023)

    Figure 53. aprimo Revenue Growth Rate in SaaS-based CRM Software Business (2018-2023)

    Figure 54. Highrise Revenue Growth Rate in SaaS-based CRM Software Business (2018-2023)

    Figure 55. Sage CRM Revenue Growth Rate in SaaS-based CRM Software Business (2018-2023)

    Figure 56. Infusionsoft Revenue Growth Rate in SaaS-based CRM Software Business (2018-2023)

    Figure 57. Apprenda Revenue Growth Rate in SaaS-based CRM Software Business (2018-2023)

    Figure 58. IBM Revenue Growth Rate in SaaS-based CRM Software Business (2018-2023)

    Figure 59. Zoho Revenue Growth Rate in SaaS-based CRM Software Business (2018-2023)

    Figure 60. Software AG Revenue Growth Rate in SaaS-based CRM Software Business (2018-2023)

    Figure 61. 800APPs Revenue Growth Rate in SaaS-based CRM Software Business (2018-2023)

    Figure 62. Xtools Revenue Growth Rate in SaaS-based CRM Software Business (2018-2023)

    Figure 63. Bottom-up and Top-down Approaches for This Report

    Figure 64. Data Triangulation

    Figure 65. Key Executives Interviewed