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Global SaaS-based CRM Software Market Research Report 2025
Published Date: September 2025
|
Report Code: QYRE-Auto-5V2016
Home | Market Reports | Computers & Electronics| Enterprise Technology
Global SaaS based CRM Software Market Insights and Forecast to 2028
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Global SaaS-based CRM Software Market Research Report 2025

Code: QYRE-Auto-5V2016
Report
September 2025
Pages:97
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES
FEATURED COMPANIES
Salesforce
Oracle
Aplicor
SAP
Microsoft
NetSuite Inc
SugarCRM
AppShore
Commence
Aprimo
Highrise
Sage CRM
Infusionsoft
Apprenda
IBM
Zoho
Software AG
800APPs
Xtools

SaaS-based CRM Software Market

The global market for SaaS-based CRM Software was valued at US$ million in the year 2024 and is projected to reach a revised size of US$ million by 2031, growing at a CAGR of %during the forecast period.
A CRM Software helps manage customer data. It supports sales management, delivers actionable insights, integrates with social media and facilitates team communication. SAAS-Based CRM Software offers complete mobility and access to an ecosystem of bespoke apps.
The SaaS-based CRM software market has been growing steadily over the past few years and is expected to continue its growth trajectory.
The rise of cloud computing has been a major driver for the growth of SaaS-based CRM software. Organizations are increasingly moving away from on-premises CRM solutions to cloud-based solutions due to the benefits of scalability, flexibility, and cost-effectiveness offered by SaaS models.
In today"s highly competitive business landscape, organizations are focusing on enhancing customer experience and building long-term relationships. SaaS-based CRM software provides a comprehensive set of tools and functionalities to manage customer interactions, sales pipelines, marketing campaigns, and customer service, leading to increased demand for such solutions.
SMEs are increasingly adopting SaaS-based CRM software as it offers them the opportunity to access advanced CRM functionalities without the need for significant upfront investments in infrastructure and IT resources. The scalability and affordability of SaaS models make them particularly attractive for SMEs.
North America dominates the global SaaS-based CRM software market, primarily driven by the presence of major CRM software vendors and early adoption of cloud-based solutions. However, the Asia Pacific region is expected to witness the highest growth rate during the forecast period, fueled by the increasing adoption of cloud computing and digital transformation initiatives in emerging economies like China and India.
This report aims to provide a comprehensive presentation of the global market for SaaS-based CRM Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding SaaS-based CRM Software.
The SaaS-based CRM Software market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global SaaS-based CRM Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the SaaS-based CRM Software companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation

Scope of SaaS-based CRM Software Market Report

Report Metric Details
Report Name SaaS-based CRM Software Market
Segment by Type
  • Cloud-based
  • On-premises
Segment by Application
  • SME
  • Large Enterprise
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company Salesforce, Oracle, Aplicor, SAP, Microsoft, NetSuite, SugarCRM, AppShore, Commence, aprimo, Highrise, Sage CRM, Infusionsoft, Apprenda, IBM, Zoho, Software AG, 800APPs, Xtools
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of SaaS-based CRM Software company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
  • Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
  • Chapter 12: The main points and conclusions of the report.

FAQ for this report

Who are the main players in the SaaS-based CRM Software Market report?

Ans: The main players in the SaaS-based CRM Software Market are Salesforce, Oracle, Aplicor, SAP, Microsoft, NetSuite, SugarCRM, AppShore, Commence, aprimo, Highrise, Sage CRM, Infusionsoft, Apprenda, IBM, Zoho, Software AG, 800APPs, Xtools

What are the Application segmentation covered in the SaaS-based CRM Software Market report?

Ans: The Applications covered in the SaaS-based CRM Software Market report are SME, Large Enterprise

What are the Type segmentation covered in the SaaS-based CRM Software Market report?

Ans: The Types covered in the SaaS-based CRM Software Market report are Cloud-based, On-premises

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global SaaS-based CRM Software Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Cloud-based
1.2.3 On-premises
1.3 Market by Application
1.3.1 Global SaaS-based CRM Software Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 SME
1.3.3 Large Enterprise
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global SaaS-based CRM Software Market Perspective (2020-2031)
2.2 Global SaaS-based CRM Software Growth Trends by Region
2.2.1 Global SaaS-based CRM Software Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 SaaS-based CRM Software Historic Market Size by Region (2020-2025)
2.2.3 SaaS-based CRM Software Forecasted Market Size by Region (2026-2031)
2.3 SaaS-based CRM Software Market Dynamics
2.3.1 SaaS-based CRM Software Industry Trends
2.3.2 SaaS-based CRM Software Market Drivers
2.3.3 SaaS-based CRM Software Market Challenges
2.3.4 SaaS-based CRM Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top SaaS-based CRM Software Players by Revenue
3.1.1 Global Top SaaS-based CRM Software Players by Revenue (2020-2025)
3.1.2 Global SaaS-based CRM Software Revenue Market Share by Players (2020-2025)
3.2 Global SaaS-based CRM Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by SaaS-based CRM Software Revenue
3.4 Global SaaS-based CRM Software Market Concentration Ratio
3.4.1 Global SaaS-based CRM Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by SaaS-based CRM Software Revenue in 2024
3.5 Global Key Players of SaaS-based CRM Software Head office and Area Served
3.6 Global Key Players of SaaS-based CRM Software, Product and Application
3.7 Global Key Players of SaaS-based CRM Software, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 SaaS-based CRM Software Breakdown Data by Type
4.1 Global SaaS-based CRM Software Historic Market Size by Type (2020-2025)
4.2 Global SaaS-based CRM Software Forecasted Market Size by Type (2026-2031)
5 SaaS-based CRM Software Breakdown Data by Application
5.1 Global SaaS-based CRM Software Historic Market Size by Application (2020-2025)
5.2 Global SaaS-based CRM Software Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America SaaS-based CRM Software Market Size (2020-2031)
6.2 North America SaaS-based CRM Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America SaaS-based CRM Software Market Size by Country (2020-2025)
6.4 North America SaaS-based CRM Software Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe SaaS-based CRM Software Market Size (2020-2031)
7.2 Europe SaaS-based CRM Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe SaaS-based CRM Software Market Size by Country (2020-2025)
7.4 Europe SaaS-based CRM Software Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific SaaS-based CRM Software Market Size (2020-2031)
8.2 Asia-Pacific SaaS-based CRM Software Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific SaaS-based CRM Software Market Size by Region (2020-2025)
8.4 Asia-Pacific SaaS-based CRM Software Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America SaaS-based CRM Software Market Size (2020-2031)
9.2 Latin America SaaS-based CRM Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America SaaS-based CRM Software Market Size by Country (2020-2025)
9.4 Latin America SaaS-based CRM Software Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa SaaS-based CRM Software Market Size (2020-2031)
10.2 Middle East & Africa SaaS-based CRM Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa SaaS-based CRM Software Market Size by Country (2020-2025)
10.4 Middle East & Africa SaaS-based CRM Software Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Salesforce
11.1.1 Salesforce Company Details
11.1.2 Salesforce Business Overview
11.1.3 Salesforce SaaS-based CRM Software Introduction
11.1.4 Salesforce Revenue in SaaS-based CRM Software Business (2020-2025)
11.1.5 Salesforce Recent Development
11.2 Oracle
11.2.1 Oracle Company Details
11.2.2 Oracle Business Overview
11.2.3 Oracle SaaS-based CRM Software Introduction
11.2.4 Oracle Revenue in SaaS-based CRM Software Business (2020-2025)
11.2.5 Oracle Recent Development
11.3 Aplicor
11.3.1 Aplicor Company Details
11.3.2 Aplicor Business Overview
11.3.3 Aplicor SaaS-based CRM Software Introduction
11.3.4 Aplicor Revenue in SaaS-based CRM Software Business (2020-2025)
11.3.5 Aplicor Recent Development
11.4 SAP
11.4.1 SAP Company Details
11.4.2 SAP Business Overview
11.4.3 SAP SaaS-based CRM Software Introduction
11.4.4 SAP Revenue in SaaS-based CRM Software Business (2020-2025)
11.4.5 SAP Recent Development
11.5 Microsoft
11.5.1 Microsoft Company Details
11.5.2 Microsoft Business Overview
11.5.3 Microsoft SaaS-based CRM Software Introduction
11.5.4 Microsoft Revenue in SaaS-based CRM Software Business (2020-2025)
11.5.5 Microsoft Recent Development
11.6 NetSuite
11.6.1 NetSuite Company Details
11.6.2 NetSuite Business Overview
11.6.3 NetSuite SaaS-based CRM Software Introduction
11.6.4 NetSuite Revenue in SaaS-based CRM Software Business (2020-2025)
11.6.5 NetSuite Recent Development
11.7 SugarCRM
11.7.1 SugarCRM Company Details
11.7.2 SugarCRM Business Overview
11.7.3 SugarCRM SaaS-based CRM Software Introduction
11.7.4 SugarCRM Revenue in SaaS-based CRM Software Business (2020-2025)
11.7.5 SugarCRM Recent Development
11.8 AppShore
11.8.1 AppShore Company Details
11.8.2 AppShore Business Overview
11.8.3 AppShore SaaS-based CRM Software Introduction
11.8.4 AppShore Revenue in SaaS-based CRM Software Business (2020-2025)
11.8.5 AppShore Recent Development
11.9 Commence
11.9.1 Commence Company Details
11.9.2 Commence Business Overview
11.9.3 Commence SaaS-based CRM Software Introduction
11.9.4 Commence Revenue in SaaS-based CRM Software Business (2020-2025)
11.9.5 Commence Recent Development
11.10 aprimo
11.10.1 aprimo Company Details
11.10.2 aprimo Business Overview
11.10.3 aprimo SaaS-based CRM Software Introduction
11.10.4 aprimo Revenue in SaaS-based CRM Software Business (2020-2025)
11.10.5 aprimo Recent Development
11.11 Highrise
11.11.1 Highrise Company Details
11.11.2 Highrise Business Overview
11.11.3 Highrise SaaS-based CRM Software Introduction
11.11.4 Highrise Revenue in SaaS-based CRM Software Business (2020-2025)
11.11.5 Highrise Recent Development
11.12 Sage CRM
11.12.1 Sage CRM Company Details
11.12.2 Sage CRM Business Overview
11.12.3 Sage CRM SaaS-based CRM Software Introduction
11.12.4 Sage CRM Revenue in SaaS-based CRM Software Business (2020-2025)
11.12.5 Sage CRM Recent Development
11.13 Infusionsoft
11.13.1 Infusionsoft Company Details
11.13.2 Infusionsoft Business Overview
11.13.3 Infusionsoft SaaS-based CRM Software Introduction
11.13.4 Infusionsoft Revenue in SaaS-based CRM Software Business (2020-2025)
11.13.5 Infusionsoft Recent Development
11.14 Apprenda
11.14.1 Apprenda Company Details
11.14.2 Apprenda Business Overview
11.14.3 Apprenda SaaS-based CRM Software Introduction
11.14.4 Apprenda Revenue in SaaS-based CRM Software Business (2020-2025)
11.14.5 Apprenda Recent Development
11.15 IBM
11.15.1 IBM Company Details
11.15.2 IBM Business Overview
11.15.3 IBM SaaS-based CRM Software Introduction
11.15.4 IBM Revenue in SaaS-based CRM Software Business (2020-2025)
11.15.5 IBM Recent Development
11.16 Zoho
11.16.1 Zoho Company Details
11.16.2 Zoho Business Overview
11.16.3 Zoho SaaS-based CRM Software Introduction
11.16.4 Zoho Revenue in SaaS-based CRM Software Business (2020-2025)
11.16.5 Zoho Recent Development
11.17 Software AG
11.17.1 Software AG Company Details
11.17.2 Software AG Business Overview
11.17.3 Software AG SaaS-based CRM Software Introduction
11.17.4 Software AG Revenue in SaaS-based CRM Software Business (2020-2025)
11.17.5 Software AG Recent Development
11.18 800APPs
11.18.1 800APPs Company Details
11.18.2 800APPs Business Overview
11.18.3 800APPs SaaS-based CRM Software Introduction
11.18.4 800APPs Revenue in SaaS-based CRM Software Business (2020-2025)
11.18.5 800APPs Recent Development
11.19 Xtools
11.19.1 Xtools Company Details
11.19.2 Xtools Business Overview
11.19.3 Xtools SaaS-based CRM Software Introduction
11.19.4 Xtools Revenue in SaaS-based CRM Software Business (2020-2025)
11.19.5 Xtools Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
FEATURED COMPANIES
Salesforce
Oracle
Aplicor
SAP
Microsoft
NetSuite Inc
SugarCRM
AppShore
Commence
Aprimo
Highrise
Sage CRM
Infusionsoft
Apprenda
IBM
Zoho
Software AG
800APPs
Xtools
List of Tables
 Table 1. Global SaaS-based CRM Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
 Table 2. Key Players of Cloud-based
 Table 3. Key Players of On-premises
 Table 4. Global SaaS-based CRM Software Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
 Table 5. Global SaaS-based CRM Software Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 6. Global SaaS-based CRM Software Market Size by Region (2020-2025) & (US$ Million)
 Table 7. Global SaaS-based CRM Software Market Share by Region (2020-2025)
 Table 8. Global SaaS-based CRM Software Forecasted Market Size by Region (2026-2031) & (US$ Million)
 Table 9. Global SaaS-based CRM Software Market Share by Region (2026-2031)
 Table 10. SaaS-based CRM Software Market Trends
 Table 11. SaaS-based CRM Software Market Drivers
 Table 12. SaaS-based CRM Software Market Challenges
 Table 13. SaaS-based CRM Software Market Restraints
 Table 14. Global SaaS-based CRM Software Revenue by Players (2020-2025) & (US$ Million)
 Table 15. Global SaaS-based CRM Software Market Share by Players (2020-2025)
 Table 16. Global Top SaaS-based CRM Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in SaaS-based CRM Software as of 2024)
 Table 17. Ranking of Global Top SaaS-based CRM Software Companies by Revenue (US$ Million) in 2024
 Table 18. Global 5 Largest Players Market Share by SaaS-based CRM Software Revenue (CR5 and HHI) & (2020-2025)
 Table 19. Global Key Players of SaaS-based CRM Software, Headquarters and Area Served
 Table 20. Global Key Players of SaaS-based CRM Software, Product and Application
 Table 21. Global Key Players of SaaS-based CRM Software, Date of Enter into This Industry
 Table 22. Mergers & Acquisitions, Expansion Plans
 Table 23. Global SaaS-based CRM Software Market Size by Type (2020-2025) & (US$ Million)
 Table 24. Global SaaS-based CRM Software Revenue Market Share by Type (2020-2025)
 Table 25. Global SaaS-based CRM Software Forecasted Market Size by Type (2026-2031) & (US$ Million)
 Table 26. Global SaaS-based CRM Software Revenue Market Share by Type (2026-2031)
 Table 27. Global SaaS-based CRM Software Market Size by Application (2020-2025) & (US$ Million)
 Table 28. Global SaaS-based CRM Software Revenue Market Share by Application (2020-2025)
 Table 29. Global SaaS-based CRM Software Forecasted Market Size by Application (2026-2031) & (US$ Million)
 Table 30. Global SaaS-based CRM Software Revenue Market Share by Application (2026-2031)
 Table 31. North America SaaS-based CRM Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 32. North America SaaS-based CRM Software Market Size by Country (2020-2025) & (US$ Million)
 Table 33. North America SaaS-based CRM Software Market Size by Country (2026-2031) & (US$ Million)
 Table 34. Europe SaaS-based CRM Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 35. Europe SaaS-based CRM Software Market Size by Country (2020-2025) & (US$ Million)
 Table 36. Europe SaaS-based CRM Software Market Size by Country (2026-2031) & (US$ Million)
 Table 37. Asia-Pacific SaaS-based CRM Software Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 38. Asia-Pacific SaaS-based CRM Software Market Size by Region (2020-2025) & (US$ Million)
 Table 39. Asia-Pacific SaaS-based CRM Software Market Size by Region (2026-2031) & (US$ Million)
 Table 40. Latin America SaaS-based CRM Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 41. Latin America SaaS-based CRM Software Market Size by Country (2020-2025) & (US$ Million)
 Table 42. Latin America SaaS-based CRM Software Market Size by Country (2026-2031) & (US$ Million)
 Table 43. Middle East & Africa SaaS-based CRM Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 44. Middle East & Africa SaaS-based CRM Software Market Size by Country (2020-2025) & (US$ Million)
 Table 45. Middle East & Africa SaaS-based CRM Software Market Size by Country (2026-2031) & (US$ Million)
 Table 46. Salesforce Company Details
 Table 47. Salesforce Business Overview
 Table 48. Salesforce SaaS-based CRM Software Product
 Table 49. Salesforce Revenue in SaaS-based CRM Software Business (2020-2025) & (US$ Million)
 Table 50. Salesforce Recent Development
 Table 51. Oracle Company Details
 Table 52. Oracle Business Overview
 Table 53. Oracle SaaS-based CRM Software Product
 Table 54. Oracle Revenue in SaaS-based CRM Software Business (2020-2025) & (US$ Million)
 Table 55. Oracle Recent Development
 Table 56. Aplicor Company Details
 Table 57. Aplicor Business Overview
 Table 58. Aplicor SaaS-based CRM Software Product
 Table 59. Aplicor Revenue in SaaS-based CRM Software Business (2020-2025) & (US$ Million)
 Table 60. Aplicor Recent Development
 Table 61. SAP Company Details
 Table 62. SAP Business Overview
 Table 63. SAP SaaS-based CRM Software Product
 Table 64. SAP Revenue in SaaS-based CRM Software Business (2020-2025) & (US$ Million)
 Table 65. SAP Recent Development
 Table 66. Microsoft Company Details
 Table 67. Microsoft Business Overview
 Table 68. Microsoft SaaS-based CRM Software Product
 Table 69. Microsoft Revenue in SaaS-based CRM Software Business (2020-2025) & (US$ Million)
 Table 70. Microsoft Recent Development
 Table 71. NetSuite Company Details
 Table 72. NetSuite Business Overview
 Table 73. NetSuite SaaS-based CRM Software Product
 Table 74. NetSuite Revenue in SaaS-based CRM Software Business (2020-2025) & (US$ Million)
 Table 75. NetSuite Recent Development
 Table 76. SugarCRM Company Details
 Table 77. SugarCRM Business Overview
 Table 78. SugarCRM SaaS-based CRM Software Product
 Table 79. SugarCRM Revenue in SaaS-based CRM Software Business (2020-2025) & (US$ Million)
 Table 80. SugarCRM Recent Development
 Table 81. AppShore Company Details
 Table 82. AppShore Business Overview
 Table 83. AppShore SaaS-based CRM Software Product
 Table 84. AppShore Revenue in SaaS-based CRM Software Business (2020-2025) & (US$ Million)
 Table 85. AppShore Recent Development
 Table 86. Commence Company Details
 Table 87. Commence Business Overview
 Table 88. Commence SaaS-based CRM Software Product
 Table 89. Commence Revenue in SaaS-based CRM Software Business (2020-2025) & (US$ Million)
 Table 90. Commence Recent Development
 Table 91. aprimo Company Details
 Table 92. aprimo Business Overview
 Table 93. aprimo SaaS-based CRM Software Product
 Table 94. aprimo Revenue in SaaS-based CRM Software Business (2020-2025) & (US$ Million)
 Table 95. aprimo Recent Development
 Table 96. Highrise Company Details
 Table 97. Highrise Business Overview
 Table 98. Highrise SaaS-based CRM Software Product
 Table 99. Highrise Revenue in SaaS-based CRM Software Business (2020-2025) & (US$ Million)
 Table 100. Highrise Recent Development
 Table 101. Sage CRM Company Details
 Table 102. Sage CRM Business Overview
 Table 103. Sage CRM SaaS-based CRM Software Product
 Table 104. Sage CRM Revenue in SaaS-based CRM Software Business (2020-2025) & (US$ Million)
 Table 105. Sage CRM Recent Development
 Table 106. Infusionsoft Company Details
 Table 107. Infusionsoft Business Overview
 Table 108. Infusionsoft SaaS-based CRM Software Product
 Table 109. Infusionsoft Revenue in SaaS-based CRM Software Business (2020-2025) & (US$ Million)
 Table 110. Infusionsoft Recent Development
 Table 111. Apprenda Company Details
 Table 112. Apprenda Business Overview
 Table 113. Apprenda SaaS-based CRM Software Product
 Table 114. Apprenda Revenue in SaaS-based CRM Software Business (2020-2025) & (US$ Million)
 Table 115. Apprenda Recent Development
 Table 116. IBM Company Details
 Table 117. IBM Business Overview
 Table 118. IBM SaaS-based CRM Software Product
 Table 119. IBM Revenue in SaaS-based CRM Software Business (2020-2025) & (US$ Million)
 Table 120. IBM Recent Development
 Table 121. Zoho Company Details
 Table 122. Zoho Business Overview
 Table 123. Zoho SaaS-based CRM Software Product
 Table 124. Zoho Revenue in SaaS-based CRM Software Business (2020-2025) & (US$ Million)
 Table 125. Zoho Recent Development
 Table 126. Software AG Company Details
 Table 127. Software AG Business Overview
 Table 128. Software AG SaaS-based CRM Software Product
 Table 129. Software AG Revenue in SaaS-based CRM Software Business (2020-2025) & (US$ Million)
 Table 130. Software AG Recent Development
 Table 131. 800APPs Company Details
 Table 132. 800APPs Business Overview
 Table 133. 800APPs SaaS-based CRM Software Product
 Table 134. 800APPs Revenue in SaaS-based CRM Software Business (2020-2025) & (US$ Million)
 Table 135. 800APPs Recent Development
 Table 136. Xtools Company Details
 Table 137. Xtools Business Overview
 Table 138. Xtools SaaS-based CRM Software Product
 Table 139. Xtools Revenue in SaaS-based CRM Software Business (2020-2025) & (US$ Million)
 Table 140. Xtools Recent Development
 Table 141. Research Programs/Design for This Report
 Table 142. Key Data Information from Secondary Sources
 Table 143. Key Data Information from Primary Sources
 Table 144. Authors List of This Report


List of Figures
 Figure 1. SaaS-based CRM Software Picture
 Figure 2. Global SaaS-based CRM Software Market Size Comparison by Type (2020-2031) & (US$ Million)
 Figure 3. Global SaaS-based CRM Software Market Share by Type: 2024 VS 2031
 Figure 4. Cloud-based Features
 Figure 5. On-premises Features
 Figure 6. Global SaaS-based CRM Software Market Size by Application (2020-2031) & (US$ Million)
 Figure 7. Global SaaS-based CRM Software Market Share by Application: 2024 VS 2031
 Figure 8. SME Case Studies
 Figure 9. Large Enterprise Case Studies
 Figure 10. SaaS-based CRM Software Report Years Considered
 Figure 11. Global SaaS-based CRM Software Market Size (US$ Million), Year-over-Year: 2020-2031
 Figure 12. Global SaaS-based CRM Software Market Size, (US$ Million), 2020 VS 2024 VS 2031
 Figure 13. Global SaaS-based CRM Software Market Share by Region: 2024 VS 2031
 Figure 14. Global SaaS-based CRM Software Market Share by Players in 2024
 Figure 15. Global Top SaaS-based CRM Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in SaaS-based CRM Software as of 2024)
 Figure 16. The Top 10 and 5 Players Market Share by SaaS-based CRM Software Revenue in 2024
 Figure 17. North America SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 18. North America SaaS-based CRM Software Market Share by Country (2020-2031)
 Figure 19. United States SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 20. Canada SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 21. Europe SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 22. Europe SaaS-based CRM Software Market Share by Country (2020-2031)
 Figure 23. Germany SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 24. France SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 25. U.K. SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 26. Italy SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 27. Russia SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 28. Nordic Countries SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 29. Asia-Pacific SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 30. Asia-Pacific SaaS-based CRM Software Market Share by Region (2020-2031)
 Figure 31. China SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 32. Japan SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 33. South Korea SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 34. Southeast Asia SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 35. India SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 36. Australia SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 37. Latin America SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 38. Latin America SaaS-based CRM Software Market Share by Country (2020-2031)
 Figure 39. Mexico SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 40. Brazil SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 41. Middle East & Africa SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 42. Middle East & Africa SaaS-based CRM Software Market Share by Country (2020-2031)
 Figure 43. Turkey SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 44. Saudi Arabia SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 45. UAE SaaS-based CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 46. Salesforce Revenue Growth Rate in SaaS-based CRM Software Business (2020-2025)
 Figure 47. Oracle Revenue Growth Rate in SaaS-based CRM Software Business (2020-2025)
 Figure 48. Aplicor Revenue Growth Rate in SaaS-based CRM Software Business (2020-2025)
 Figure 49. SAP Revenue Growth Rate in SaaS-based CRM Software Business (2020-2025)
 Figure 50. Microsoft Revenue Growth Rate in SaaS-based CRM Software Business (2020-2025)
 Figure 51. NetSuite Revenue Growth Rate in SaaS-based CRM Software Business (2020-2025)
 Figure 52. SugarCRM Revenue Growth Rate in SaaS-based CRM Software Business (2020-2025)
 Figure 53. AppShore Revenue Growth Rate in SaaS-based CRM Software Business (2020-2025)
 Figure 54. Commence Revenue Growth Rate in SaaS-based CRM Software Business (2020-2025)
 Figure 55. aprimo Revenue Growth Rate in SaaS-based CRM Software Business (2020-2025)
 Figure 56. Highrise Revenue Growth Rate in SaaS-based CRM Software Business (2020-2025)
 Figure 57. Sage CRM Revenue Growth Rate in SaaS-based CRM Software Business (2020-2025)
 Figure 58. Infusionsoft Revenue Growth Rate in SaaS-based CRM Software Business (2020-2025)
 Figure 59. Apprenda Revenue Growth Rate in SaaS-based CRM Software Business (2020-2025)
 Figure 60. IBM Revenue Growth Rate in SaaS-based CRM Software Business (2020-2025)
 Figure 61. Zoho Revenue Growth Rate in SaaS-based CRM Software Business (2020-2025)
 Figure 62. Software AG Revenue Growth Rate in SaaS-based CRM Software Business (2020-2025)
 Figure 63. 800APPs Revenue Growth Rate in SaaS-based CRM Software Business (2020-2025)
 Figure 64. Xtools Revenue Growth Rate in SaaS-based CRM Software Business (2020-2025)
 Figure 65. Bottom-up and Top-down Approaches for This Report
 Figure 66. Data Triangulation
 Figure 67. Key Executives Interviewed
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