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Global Conversational AI for Retail and E-commerce Market Research Report 2025
Published Date: July 2025
|
Report Code: QYRE-Auto-0M12977
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Global Conversational AI for Retail and E commerce Industry Research Report Growth Trends and Competitive Analysis 2022 2028
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Global Conversational AI for Retail and E-commerce Market Research Report 2025

Code: QYRE-Auto-0M12977
Report
July 2025
Pages:81
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES
FEATURED COMPANIES
GOOGLE INC
Microsoft
IBM
AWS
Baidu
Oracle
SAP
Nuance
Artificial Solutions
Conversica
Haptik

Conversational AI for Retail and E-commerce Market Size

In order to maintain its leading position, the United States will increase its investment in artificial intelligence research and development in non-defense fields, from US$1.6 billion to US$1.7 billion in 2022.

Conversational AI for Retail and E-commerce Market

Conversational AI for Retail and E-commerce Market

The global market for Conversational AI for Retail and E-commerce was valued at US$ million in the year 2024 and is projected to reach a revised size of US$ million by 2031, growing at a CAGR of %during the forecast period.
Conversational AI offers a user-friendly dialog designer to help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation. This report mainly focuses on conversational AI for retail and E-commerce market.
As an important force driving a new round of scientific and technological revolution, artificial intelligence has been of national strategic importance. Many governments introduces polices and increase capital investment to support AI companies. The Digital Europe plan adopted by the European Union will allocate €9.2 billion on high-tech investments, such as supercomputing, artificial intelligence, and network security. According to the latest data released by IDC, global artificial intelligence revenue was US$432.8 billion in 2022, a year-on-year increase of 19.18%, including software, hardware and services.
This report aims to provide a comprehensive presentation of the global market for Conversational AI for Retail and E-commerce, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Conversational AI for Retail and E-commerce.
The Conversational AI for Retail and E-commerce market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Conversational AI for Retail and E-commerce market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Conversational AI for Retail and E-commerce companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation

Scope of Conversational AI for Retail and E-commerce Market Report

Report Metric Details
Report Name Conversational AI for Retail and E-commerce Market
Accounted market size in 2022 US$ billion to US$ 1.7 billion
Base Year 2022
Segment by Type
  • IVA
  • Chatbots
Segment by Application
  • Large Enterprises
  • SME
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company Google, Microsoft, IBM, AWS, Baidu, Oracle, SAP, Nuance, Artificial Solutions, Conversica, Haptik
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of Conversational AI for Retail and E-commerce company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
  • Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
  • Chapter 12: The main points and conclusions of the report.

FAQ for this report

Who are the main players in the Conversational AI for Retail and E-commerce Market report?

Ans: The main players in the Conversational AI for Retail and E-commerce Market are Google, Microsoft, IBM, AWS, Baidu, Oracle, SAP, Nuance, Artificial Solutions, Conversica, Haptik

What are the Application segmentation covered in the Conversational AI for Retail and E-commerce Market report?

Ans: The Applications covered in the Conversational AI for Retail and E-commerce Market report are Large Enterprises, SME

What are the Type segmentation covered in the Conversational AI for Retail and E-commerce Market report?

Ans: The Types covered in the Conversational AI for Retail and E-commerce Market report are IVA, Chatbots

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Conversational AI for Retail and E-commerce Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 IVA
1.2.3 Chatbots
1.3 Market by Application
1.3.1 Global Conversational AI for Retail and E-commerce Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 Large Enterprises
1.3.3 SME
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Conversational AI for Retail and E-commerce Market Perspective (2020-2031)
2.2 Global Conversational AI for Retail and E-commerce Growth Trends by Region
2.2.1 Global Conversational AI for Retail and E-commerce Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 Conversational AI for Retail and E-commerce Historic Market Size by Region (2020-2025)
2.2.3 Conversational AI for Retail and E-commerce Forecasted Market Size by Region (2026-2031)
2.3 Conversational AI for Retail and E-commerce Market Dynamics
2.3.1 Conversational AI for Retail and E-commerce Industry Trends
2.3.2 Conversational AI for Retail and E-commerce Market Drivers
2.3.3 Conversational AI for Retail and E-commerce Market Challenges
2.3.4 Conversational AI for Retail and E-commerce Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Conversational AI for Retail and E-commerce Players by Revenue
3.1.1 Global Top Conversational AI for Retail and E-commerce Players by Revenue (2020-2025)
3.1.2 Global Conversational AI for Retail and E-commerce Revenue Market Share by Players (2020-2025)
3.2 Global Conversational AI for Retail and E-commerce Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Conversational AI for Retail and E-commerce Revenue
3.4 Global Conversational AI for Retail and E-commerce Market Concentration Ratio
3.4.1 Global Conversational AI for Retail and E-commerce Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Conversational AI for Retail and E-commerce Revenue in 2024
3.5 Global Key Players of Conversational AI for Retail and E-commerce Head office and Area Served
3.6 Global Key Players of Conversational AI for Retail and E-commerce, Product and Application
3.7 Global Key Players of Conversational AI for Retail and E-commerce, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Conversational AI for Retail and E-commerce Breakdown Data by Type
4.1 Global Conversational AI for Retail and E-commerce Historic Market Size by Type (2020-2025)
4.2 Global Conversational AI for Retail and E-commerce Forecasted Market Size by Type (2026-2031)
5 Conversational AI for Retail and E-commerce Breakdown Data by Application
5.1 Global Conversational AI for Retail and E-commerce Historic Market Size by Application (2020-2025)
5.2 Global Conversational AI for Retail and E-commerce Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America Conversational AI for Retail and E-commerce Market Size (2020-2031)
6.2 North America Conversational AI for Retail and E-commerce Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America Conversational AI for Retail and E-commerce Market Size by Country (2020-2025)
6.4 North America Conversational AI for Retail and E-commerce Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Conversational AI for Retail and E-commerce Market Size (2020-2031)
7.2 Europe Conversational AI for Retail and E-commerce Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe Conversational AI for Retail and E-commerce Market Size by Country (2020-2025)
7.4 Europe Conversational AI for Retail and E-commerce Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Conversational AI for Retail and E-commerce Market Size (2020-2031)
8.2 Asia-Pacific Conversational AI for Retail and E-commerce Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific Conversational AI for Retail and E-commerce Market Size by Region (2020-2025)
8.4 Asia-Pacific Conversational AI for Retail and E-commerce Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Conversational AI for Retail and E-commerce Market Size (2020-2031)
9.2 Latin America Conversational AI for Retail and E-commerce Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America Conversational AI for Retail and E-commerce Market Size by Country (2020-2025)
9.4 Latin America Conversational AI for Retail and E-commerce Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Conversational AI for Retail and E-commerce Market Size (2020-2031)
10.2 Middle East & Africa Conversational AI for Retail and E-commerce Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa Conversational AI for Retail and E-commerce Market Size by Country (2020-2025)
10.4 Middle East & Africa Conversational AI for Retail and E-commerce Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Google
11.1.1 Google Company Details
11.1.2 Google Business Overview
11.1.3 Google Conversational AI for Retail and E-commerce Introduction
11.1.4 Google Revenue in Conversational AI for Retail and E-commerce Business (2020-2025)
11.1.5 Google Recent Development
11.2 Microsoft
11.2.1 Microsoft Company Details
11.2.2 Microsoft Business Overview
11.2.3 Microsoft Conversational AI for Retail and E-commerce Introduction
11.2.4 Microsoft Revenue in Conversational AI for Retail and E-commerce Business (2020-2025)
11.2.5 Microsoft Recent Development
11.3 IBM
11.3.1 IBM Company Details
11.3.2 IBM Business Overview
11.3.3 IBM Conversational AI for Retail and E-commerce Introduction
11.3.4 IBM Revenue in Conversational AI for Retail and E-commerce Business (2020-2025)
11.3.5 IBM Recent Development
11.4 AWS
11.4.1 AWS Company Details
11.4.2 AWS Business Overview
11.4.3 AWS Conversational AI for Retail and E-commerce Introduction
11.4.4 AWS Revenue in Conversational AI for Retail and E-commerce Business (2020-2025)
11.4.5 AWS Recent Development
11.5 Baidu
11.5.1 Baidu Company Details
11.5.2 Baidu Business Overview
11.5.3 Baidu Conversational AI for Retail and E-commerce Introduction
11.5.4 Baidu Revenue in Conversational AI for Retail and E-commerce Business (2020-2025)
11.5.5 Baidu Recent Development
11.6 Oracle
11.6.1 Oracle Company Details
11.6.2 Oracle Business Overview
11.6.3 Oracle Conversational AI for Retail and E-commerce Introduction
11.6.4 Oracle Revenue in Conversational AI for Retail and E-commerce Business (2020-2025)
11.6.5 Oracle Recent Development
11.7 SAP
11.7.1 SAP Company Details
11.7.2 SAP Business Overview
11.7.3 SAP Conversational AI for Retail and E-commerce Introduction
11.7.4 SAP Revenue in Conversational AI for Retail and E-commerce Business (2020-2025)
11.7.5 SAP Recent Development
11.8 Nuance
11.8.1 Nuance Company Details
11.8.2 Nuance Business Overview
11.8.3 Nuance Conversational AI for Retail and E-commerce Introduction
11.8.4 Nuance Revenue in Conversational AI for Retail and E-commerce Business (2020-2025)
11.8.5 Nuance Recent Development
11.9 Artificial Solutions
11.9.1 Artificial Solutions Company Details
11.9.2 Artificial Solutions Business Overview
11.9.3 Artificial Solutions Conversational AI for Retail and E-commerce Introduction
11.9.4 Artificial Solutions Revenue in Conversational AI for Retail and E-commerce Business (2020-2025)
11.9.5 Artificial Solutions Recent Development
11.10 Conversica
11.10.1 Conversica Company Details
11.10.2 Conversica Business Overview
11.10.3 Conversica Conversational AI for Retail and E-commerce Introduction
11.10.4 Conversica Revenue in Conversational AI for Retail and E-commerce Business (2020-2025)
11.10.5 Conversica Recent Development
11.11 Haptik
11.11.1 Haptik Company Details
11.11.2 Haptik Business Overview
11.11.3 Haptik Conversational AI for Retail and E-commerce Introduction
11.11.4 Haptik Revenue in Conversational AI for Retail and E-commerce Business (2020-2025)
11.11.5 Haptik Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
FEATURED COMPANIES
GOOGLE INC
Microsoft
IBM
AWS
Baidu
Oracle
SAP
Nuance
Artificial Solutions
Conversica
Haptik
List of Tables
 Table 1. Global Conversational AI for Retail and E-commerce Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
 Table 2. Key Players of IVA
 Table 3. Key Players of Chatbots
 Table 4. Global Conversational AI for Retail and E-commerce Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
 Table 5. Global Conversational AI for Retail and E-commerce Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 6. Global Conversational AI for Retail and E-commerce Market Size by Region (2020-2025) & (US$ Million)
 Table 7. Global Conversational AI for Retail and E-commerce Market Share by Region (2020-2025)
 Table 8. Global Conversational AI for Retail and E-commerce Forecasted Market Size by Region (2026-2031) & (US$ Million)
 Table 9. Global Conversational AI for Retail and E-commerce Market Share by Region (2026-2031)
 Table 10. Conversational AI for Retail and E-commerce Market Trends
 Table 11. Conversational AI for Retail and E-commerce Market Drivers
 Table 12. Conversational AI for Retail and E-commerce Market Challenges
 Table 13. Conversational AI for Retail and E-commerce Market Restraints
 Table 14. Global Conversational AI for Retail and E-commerce Revenue by Players (2020-2025) & (US$ Million)
 Table 15. Global Conversational AI for Retail and E-commerce Market Share by Players (2020-2025)
 Table 16. Global Top Conversational AI for Retail and E-commerce Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational AI for Retail and E-commerce as of 2024)
 Table 17. Ranking of Global Top Conversational AI for Retail and E-commerce Companies by Revenue (US$ Million) in 2024
 Table 18. Global 5 Largest Players Market Share by Conversational AI for Retail and E-commerce Revenue (CR5 and HHI) & (2020-2025)
 Table 19. Global Key Players of Conversational AI for Retail and E-commerce, Headquarters and Area Served
 Table 20. Global Key Players of Conversational AI for Retail and E-commerce, Product and Application
 Table 21. Global Key Players of Conversational AI for Retail and E-commerce, Date of Enter into This Industry
 Table 22. Mergers & Acquisitions, Expansion Plans
 Table 23. Global Conversational AI for Retail and E-commerce Market Size by Type (2020-2025) & (US$ Million)
 Table 24. Global Conversational AI for Retail and E-commerce Revenue Market Share by Type (2020-2025)
 Table 25. Global Conversational AI for Retail and E-commerce Forecasted Market Size by Type (2026-2031) & (US$ Million)
 Table 26. Global Conversational AI for Retail and E-commerce Revenue Market Share by Type (2026-2031)
 Table 27. Global Conversational AI for Retail and E-commerce Market Size by Application (2020-2025) & (US$ Million)
 Table 28. Global Conversational AI for Retail and E-commerce Revenue Market Share by Application (2020-2025)
 Table 29. Global Conversational AI for Retail and E-commerce Forecasted Market Size by Application (2026-2031) & (US$ Million)
 Table 30. Global Conversational AI for Retail and E-commerce Revenue Market Share by Application (2026-2031)
 Table 31. North America Conversational AI for Retail and E-commerce Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 32. North America Conversational AI for Retail and E-commerce Market Size by Country (2020-2025) & (US$ Million)
 Table 33. North America Conversational AI for Retail and E-commerce Market Size by Country (2026-2031) & (US$ Million)
 Table 34. Europe Conversational AI for Retail and E-commerce Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 35. Europe Conversational AI for Retail and E-commerce Market Size by Country (2020-2025) & (US$ Million)
 Table 36. Europe Conversational AI for Retail and E-commerce Market Size by Country (2026-2031) & (US$ Million)
 Table 37. Asia-Pacific Conversational AI for Retail and E-commerce Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 38. Asia-Pacific Conversational AI for Retail and E-commerce Market Size by Region (2020-2025) & (US$ Million)
 Table 39. Asia-Pacific Conversational AI for Retail and E-commerce Market Size by Region (2026-2031) & (US$ Million)
 Table 40. Latin America Conversational AI for Retail and E-commerce Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 41. Latin America Conversational AI for Retail and E-commerce Market Size by Country (2020-2025) & (US$ Million)
 Table 42. Latin America Conversational AI for Retail and E-commerce Market Size by Country (2026-2031) & (US$ Million)
 Table 43. Middle East & Africa Conversational AI for Retail and E-commerce Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 44. Middle East & Africa Conversational AI for Retail and E-commerce Market Size by Country (2020-2025) & (US$ Million)
 Table 45. Middle East & Africa Conversational AI for Retail and E-commerce Market Size by Country (2026-2031) & (US$ Million)
 Table 46. Google Company Details
 Table 47. Google Business Overview
 Table 48. Google Conversational AI for Retail and E-commerce Product
 Table 49. Google Revenue in Conversational AI for Retail and E-commerce Business (2020-2025) & (US$ Million)
 Table 50. Google Recent Development
 Table 51. Microsoft Company Details
 Table 52. Microsoft Business Overview
 Table 53. Microsoft Conversational AI for Retail and E-commerce Product
 Table 54. Microsoft Revenue in Conversational AI for Retail and E-commerce Business (2020-2025) & (US$ Million)
 Table 55. Microsoft Recent Development
 Table 56. IBM Company Details
 Table 57. IBM Business Overview
 Table 58. IBM Conversational AI for Retail and E-commerce Product
 Table 59. IBM Revenue in Conversational AI for Retail and E-commerce Business (2020-2025) & (US$ Million)
 Table 60. IBM Recent Development
 Table 61. AWS Company Details
 Table 62. AWS Business Overview
 Table 63. AWS Conversational AI for Retail and E-commerce Product
 Table 64. AWS Revenue in Conversational AI for Retail and E-commerce Business (2020-2025) & (US$ Million)
 Table 65. AWS Recent Development
 Table 66. Baidu Company Details
 Table 67. Baidu Business Overview
 Table 68. Baidu Conversational AI for Retail and E-commerce Product
 Table 69. Baidu Revenue in Conversational AI for Retail and E-commerce Business (2020-2025) & (US$ Million)
 Table 70. Baidu Recent Development
 Table 71. Oracle Company Details
 Table 72. Oracle Business Overview
 Table 73. Oracle Conversational AI for Retail and E-commerce Product
 Table 74. Oracle Revenue in Conversational AI for Retail and E-commerce Business (2020-2025) & (US$ Million)
 Table 75. Oracle Recent Development
 Table 76. SAP Company Details
 Table 77. SAP Business Overview
 Table 78. SAP Conversational AI for Retail and E-commerce Product
 Table 79. SAP Revenue in Conversational AI for Retail and E-commerce Business (2020-2025) & (US$ Million)
 Table 80. SAP Recent Development
 Table 81. Nuance Company Details
 Table 82. Nuance Business Overview
 Table 83. Nuance Conversational AI for Retail and E-commerce Product
 Table 84. Nuance Revenue in Conversational AI for Retail and E-commerce Business (2020-2025) & (US$ Million)
 Table 85. Nuance Recent Development
 Table 86. Artificial Solutions Company Details
 Table 87. Artificial Solutions Business Overview
 Table 88. Artificial Solutions Conversational AI for Retail and E-commerce Product
 Table 89. Artificial Solutions Revenue in Conversational AI for Retail and E-commerce Business (2020-2025) & (US$ Million)
 Table 90. Artificial Solutions Recent Development
 Table 91. Conversica Company Details
 Table 92. Conversica Business Overview
 Table 93. Conversica Conversational AI for Retail and E-commerce Product
 Table 94. Conversica Revenue in Conversational AI for Retail and E-commerce Business (2020-2025) & (US$ Million)
 Table 95. Conversica Recent Development
 Table 96. Haptik Company Details
 Table 97. Haptik Business Overview
 Table 98. Haptik Conversational AI for Retail and E-commerce Product
 Table 99. Haptik Revenue in Conversational AI for Retail and E-commerce Business (2020-2025) & (US$ Million)
 Table 100. Haptik Recent Development
 Table 101. Research Programs/Design for This Report
 Table 102. Key Data Information from Secondary Sources
 Table 103. Key Data Information from Primary Sources
 Table 104. Authors List of This Report


List of Figures
 Figure 1. Conversational AI for Retail and E-commerce Picture
 Figure 2. Global Conversational AI for Retail and E-commerce Market Size Comparison by Type (2020-2031) & (US$ Million)
 Figure 3. Global Conversational AI for Retail and E-commerce Market Share by Type: 2024 VS 2031
 Figure 4. IVA Features
 Figure 5. Chatbots Features
 Figure 6. Global Conversational AI for Retail and E-commerce Market Size by Application (2020-2031) & (US$ Million)
 Figure 7. Global Conversational AI for Retail and E-commerce Market Share by Application: 2024 VS 2031
 Figure 8. Large Enterprises Case Studies
 Figure 9. SME Case Studies
 Figure 10. Conversational AI for Retail and E-commerce Report Years Considered
 Figure 11. Global Conversational AI for Retail and E-commerce Market Size (US$ Million), Year-over-Year: 2020-2031
 Figure 12. Global Conversational AI for Retail and E-commerce Market Size, (US$ Million), 2020 VS 2024 VS 2031
 Figure 13. Global Conversational AI for Retail and E-commerce Market Share by Region: 2024 VS 2031
 Figure 14. Global Conversational AI for Retail and E-commerce Market Share by Players in 2024
 Figure 15. Global Top Conversational AI for Retail and E-commerce Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational AI for Retail and E-commerce as of 2024)
 Figure 16. The Top 10 and 5 Players Market Share by Conversational AI for Retail and E-commerce Revenue in 2024
 Figure 17. North America Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 18. North America Conversational AI for Retail and E-commerce Market Share by Country (2020-2031)
 Figure 19. United States Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 20. Canada Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 21. Europe Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 22. Europe Conversational AI for Retail and E-commerce Market Share by Country (2020-2031)
 Figure 23. Germany Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 24. France Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 25. U.K. Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 26. Italy Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 27. Russia Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 28. Nordic Countries Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 29. Asia-Pacific Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 30. Asia-Pacific Conversational AI for Retail and E-commerce Market Share by Region (2020-2031)
 Figure 31. China Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 32. Japan Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 33. South Korea Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 34. Southeast Asia Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 35. India Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 36. Australia Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 37. Latin America Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 38. Latin America Conversational AI for Retail and E-commerce Market Share by Country (2020-2031)
 Figure 39. Mexico Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 40. Brazil Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 41. Middle East & Africa Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 42. Middle East & Africa Conversational AI for Retail and E-commerce Market Share by Country (2020-2031)
 Figure 43. Turkey Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 44. Saudi Arabia Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 45. UAE Conversational AI for Retail and E-commerce Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 46. Google Revenue Growth Rate in Conversational AI for Retail and E-commerce Business (2020-2025)
 Figure 47. Microsoft Revenue Growth Rate in Conversational AI for Retail and E-commerce Business (2020-2025)
 Figure 48. IBM Revenue Growth Rate in Conversational AI for Retail and E-commerce Business (2020-2025)
 Figure 49. AWS Revenue Growth Rate in Conversational AI for Retail and E-commerce Business (2020-2025)
 Figure 50. Baidu Revenue Growth Rate in Conversational AI for Retail and E-commerce Business (2020-2025)
 Figure 51. Oracle Revenue Growth Rate in Conversational AI for Retail and E-commerce Business (2020-2025)
 Figure 52. SAP Revenue Growth Rate in Conversational AI for Retail and E-commerce Business (2020-2025)
 Figure 53. Nuance Revenue Growth Rate in Conversational AI for Retail and E-commerce Business (2020-2025)
 Figure 54. Artificial Solutions Revenue Growth Rate in Conversational AI for Retail and E-commerce Business (2020-2025)
 Figure 55. Conversica Revenue Growth Rate in Conversational AI for Retail and E-commerce Business (2020-2025)
 Figure 56. Haptik Revenue Growth Rate in Conversational AI for Retail and E-commerce Business (2020-2025)
 Figure 57. Bottom-up and Top-down Approaches for This Report
 Figure 58. Data Triangulation
 Figure 59. Key Executives Interviewed
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