Who are the key players in the call center artificial intelligence ai market?

Some of the key players are Companies, GOOGLE INC, Google, Google LLC, Redcentric, Dell Inc, Dell, VMware Inc, Microsoft, Rackspace Technology, IBM, Oracle, SME, Others.

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Global Call Center Artificial Intelligence (AI) Market Research Report 2022

Q: How big is the call center artificial intelligence ai market?

HighlightsThe global Call Center Artificial Intelligence AI market is projected to reach US million by 2028 from an estimated US million in 2022 at a CAGR of during 2023 and 2028.North American market for Call Center Artificial Intelligence AI is estimated to increase from million in 2022 to reach million by 2028 at a CAGR of during the forecast period of 2023 through 2028.AsiaPacific market for Call Center Artificial Intelligence AI is estimated to increase from million in 2022 to reach million by 2028 at a CAGR of during the forecast period of 2022 through 2028.The global market for Call Center Artificial Intelligence AI in SME is estimated to increase from million in 2022 to million by 2028 at a CAGR of during the forecast period of 2022 through 2028.The major global companies of Call Center Artificial Intelligence AI include Oracle IBM RACKSPACE TECHNOLOGY Microsoft Vmware Dell Redcentric Google an.

Code: QYRE-Auto-16L12630

Report

December 2022

Pages:104

QYResearch

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DESCRIPTION

TABLE OF CONTENT

TABLES & FIGURES

Highlights

The global Call Center Artificial Intelligence (AI) market is projected to reach US$ million by 2028 from an estimated US$ million in 2022, at a CAGR of % during 2023 and 2028.

North American market for Call Center Artificial Intelligence (AI) is estimated to increase from $ million in 2022 to reach $ million by 2028, at a CAGR of % during the forecast period of 2023 through 2028.

Asia-Pacific market for Call Center Artificial Intelligence (AI) is estimated to increase from $ million in 2022 to reach $ million by 2028, at a CAGR of % during the forecast period of 2022 through 2028.

The global market for Call Center Artificial Intelligence (AI) in SME is estimated to increase from $ million in 2022 to $ million by 2028, at a CAGR of % during the forecast period of 2022 through 2028.

The major global companies of Call Center Artificial Intelligence (AI) include Oracle, IBM, RACKSPACE TECHNOLOGY, Microsoft, Vmware, Dell, Redcentric, Google and Cisco Systems, etc. In 2021, the world's top three vendors accounted for approximately % of the revenue.

Considering the economic change due to COVID-19, Conversational Artificial Intelligence, which accounted for % of the global market of Call Center Artificial Intelligence (AI) in 2021, is expected to reach US$ million by 2028, growing at a revised CAGR of % from 2022 to 2028.

Report Scope

This report aims to provide a comprehensive presentation of the global market for Call Center Artificial Intelligence (AI), with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Call Center Artificial Intelligence (AI).

The Call Center Artificial Intelligence (AI) market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2021 as the base year, with history and forecast data for the period from 2017 to 2028. This report segments the global Call Center Artificial Intelligence (AI) market comprehensively. Regional market sizes, concerning products by types, by application, and by players, are also provided. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Call Center Artificial Intelligence (AI) companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, product type, application, and regions.

Key Companies & Market Share Insights

In this section, the readers will gain an understanding of the key players competing. This report has studied the key growth strategies, such as innovative trends and developments, intensification of product portfolio, mergers and acquisitions, collaborations, new product innovation, and geographical expansion, undertaken by these participants to maintain their presence. Apart from business strategies, the study includes current developments and key financials. The readers will also get access to the data related to global revenue by companies for the period 2017-2022. This all-inclusive report will certainly serve the clients to stay updated and make effective decisions in their businesses. Some of the prominent players reviewed in the research report include:

Oracle

IBM

RACKSPACE TECHNOLOGY

Microsoft

Vmware

Dell

Redcentric

Google

Cisco Systems

Red Hat

Getronics

Hewlett Packard Enterprise Development

CenturyLink

NEC Corporation

Joyent

AT&T Intellectual Property

Citrix Systems

NTT DATA Corporation

Product Type Insights

Global markets are presented by Call Center Artificial Intelligence (AI) type, along with growth forecasts through 2028. Estimates on revenue are based on the price in the supply chain at which the Call Center Artificial Intelligence (AI) are procured by the companies.

This report has studied every segment and provided the market size using historical data. They have also talked about the growth opportunities that the segment may pose in the future. This study bestows revenue data by type, and during the historical period (2017-2022) and forecast period (2023-2028).

Call Center Artificial Intelligence (AI) segment by Type

Conversational Artificial Intelligence

Interactive Voice Response

Others

Application Insights

This report has provided the market size (revenue data) by application, during the historical period (2017-2022) and forecast period (2023-2028).

This report also outlines the market trends of each segment and consumer behaviors impacting the Call Center Artificial Intelligence (AI) market and what implications these may have on the industry's future. This report can help to understand the relevant market and consumer trends that are driving the Call Center Artificial Intelligence (AI) market.

Call Center Artificial Intelligence (AI) Segment by Application

SME

Large Enterprises

Regional Outlook

This section of the report provides key insights regarding various regions and the key players operating in each region. Economic, social, environmental, technological, and political factors have been taken into consideration while assessing the growth of the particular region/country. The readers will also get their hands on the revenue data of each region and country for the period 2017-2028.

The market has been segmented into various major geographies, including North America, Europe, Asia-Pacific, South America, Middle East & Africa. Detailed analysis of major countries such as the USA, Germany, the U.K., Italy, France, China, Japan, South Korea, Southeast Asia, and India will be covered within the regional segment. For market estimates, data are going to be provided for 2021 because of the base year, with estimates for 2022 and forecast revenue for 2028.

North America

United States

Canada

Europe

Germany

France

Italy

Russia

Nordic Countries

Rest of Europe

Asia-Pacific

China

Japan

South Korea

Southeast Asia

India

Australia

Rest of Asia

Latin America

Mexico

Brazil

Rest of Latin America

Middle East & Africa

Turkey

Saudi Arabia

UAE

Rest of MEA

Key Drivers & Barriers

High-impact rendering factors and drivers have been studied in this report to aid the readers to understand the general development. Moreover, the report includes restraints and challenges that may act as stumbling blocks on the way of the players. This will assist the users to be attentive and make informed decisions related to business. Specialists have also laid their focus on the upcoming business prospects.

COVID-19 and Russia-Ukraine War Influence Analysis

The readers in the section will understand how the Call Center Artificial Intelligence (AI) market scenario changed across the globe during the pandemic, post-pandemic and Russia-Ukraine War. The study is done keeping in view the changes in aspects such as demand, consumption, transportation, consumer behavior, supply chain management. The industry experts have also highlighted the key factors that will help create opportunities for players and stabilize the overall industry in the years to come.

Reasons to Buy This Report

This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global Call Center Artificial Intelligence (AI) market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.

This report will help stakeholders to understand the global industry status and trends of Call Center Artificial Intelligence (AI) and provides them with information on key market drivers, restraints, challenges, and opportunities.

This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in volume and value), competitor ecosystem, new product development, expansion, and acquisition.

This report stays updated with novel technology integration, features, and the latest developments in the market

This report helps stakeholders to understand the COVID-19 and Russia-Ukraine War Influence on the Call Center Artificial Intelligence (AI) industry.

This report helps stakeholders to gain insights into which regions to target globally

This report helps stakeholders to gain insights into the end-user perception concerning the adoption of Call Center Artificial Intelligence (AI).

This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

Core Chapters

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.

Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.

Chapter 3: Detailed analysis of Call Center Artificial Intelligence (AI) companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.

Chapter 4: Provides the analysis of various market segments according to product types, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.

Chapter 5: Provides the analysis of various market segments according to application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.

Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.

Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product revenue, gross margin, product introduction, recent development, etc.

Chapter 12: The main points and conclusions of the report.

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Call Center Artificial Intelligence (AI) Market Size Growth Rate by Type: 2017 VS 2021 VS 2028

1.2.2 Conversational Artificial Intelligence

1.2.3 Interactive Voice Response

1.2.4 Others

1.3 Market by Application

1.3.1 Global Call Center Artificial Intelligence (AI) Market Share by Application: 2017 VS 2021 VS 2028

1.3.2 SME

1.3.3 Large Enterprises

1.4 Study Objectives

1.5 Years Considered

2 Global Growth Trends

2.1 Global Call Center Artificial Intelligence (AI) Market Perspective (2017-2028)

2.2 Call Center Artificial Intelligence (AI) Growth Trends by Region

2.2.1 Call Center Artificial Intelligence (AI) Market Size by Region: 2017 VS 2021 VS 2028

2.2.2 Call Center Artificial Intelligence (AI) Historic Market Size by Region (2017-2022)

2.2.3 Call Center Artificial Intelligence (AI) Forecasted Market Size by Region (2023-2028)

2.3 Call Center Artificial Intelligence (AI) Market Dynamics

2.3.1 Call Center Artificial Intelligence (AI) Industry Trends

2.3.2 Call Center Artificial Intelligence (AI) Market Drivers

2.3.3 Call Center Artificial Intelligence (AI) Market Challenges

2.3.4 Call Center Artificial Intelligence (AI) Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top Call Center Artificial Intelligence (AI) Players by Revenue

3.1.1 Global Top Call Center Artificial Intelligence (AI) Players by Revenue (2017-2022)

3.1.2 Global Call Center Artificial Intelligence (AI) Revenue Market Share by Players (2017-2022)

3.2 Global Call Center Artificial Intelligence (AI) Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Players Covered: Ranking by Call Center Artificial Intelligence (AI) Revenue

3.4 Global Call Center Artificial Intelligence (AI) Market Concentration Ratio

3.4.1 Global Call Center Artificial Intelligence (AI) Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Call Center Artificial Intelligence (AI) Revenue in 2021

3.5 Call Center Artificial Intelligence (AI) Key Players Head office and Area Served

3.6 Key Players Call Center Artificial Intelligence (AI) Product Solution and Service

3.7 Date of Enter into Call Center Artificial Intelligence (AI) Market

3.8 Mergers & Acquisitions, Expansion Plans

4 Call Center Artificial Intelligence (AI) Breakdown Data by Type

4.1 Global Call Center Artificial Intelligence (AI) Historic Market Size by Type (2017-2022)

4.2 Global Call Center Artificial Intelligence (AI) Forecasted Market Size by Type (2023-2028)

5 Call Center Artificial Intelligence (AI) Breakdown Data by Application

5.1 Global Call Center Artificial Intelligence (AI) Historic Market Size by Application (2017-2022)

5.2 Global Call Center Artificial Intelligence (AI) Forecasted Market Size by Application (2023-2028)

6 North America

6.1 North America Call Center Artificial Intelligence (AI) Market Size (2017-2028)

6.2 North America Call Center Artificial Intelligence (AI) Market Size by Country (2017-2022)

6.3 North America Call Center Artificial Intelligence (AI) Market Size by Country (2023-2028)

6.4 United States

6.5 Canada

7 Europe

7.1 Europe Call Center Artificial Intelligence (AI) Market Size (2017-2028)

7.2 Europe Call Center Artificial Intelligence (AI) Market Size by Country (2017-2022)

7.3 Europe Call Center Artificial Intelligence (AI) Market Size by Country (2023-2028)

7.4 Germany

7.5 France

7.6 U.K.

7.7 Italy

7.8 Russia

7.9 Nordic Countries

8 Asia-Pacific

8.1 Asia-Pacific Call Center Artificial Intelligence (AI) Market Size (2017-2028)

8.2 Asia-Pacific Call Center Artificial Intelligence (AI) Market Size by Country (2017-2022)

8.3 Asia-Pacific Call Center Artificial Intelligence (AI) Market Size by Country (2023-2028)

8.4 China

8.5 Japan

8.6 South Korea

8.7 Southeast Asia

8.8 India

8.9 Australia

9 Latin America

9.1 Latin America Call Center Artificial Intelligence (AI) Market Size (2017-2028)

9.2 Latin America Call Center Artificial Intelligence (AI) Market Size by Country (2017-2022)

9.3 Latin America Call Center Artificial Intelligence (AI) Market Size by Country (2023-2028)

9.4 Mexico

9.5 Brazil

10 Middle East & Africa

10.1 Middle East & Africa Call Center Artificial Intelligence (AI) Market Size (2017-2028)

10.2 Middle East & Africa Call Center Artificial Intelligence (AI) Market Size by Country (2017-2022)

10.3 Middle East & Africa Call Center Artificial Intelligence (AI) Market Size by Country (2023-2028)

10.4 Turkey

10.5 Saudi Arabia

10.6 UAE

11 Key Players Profiles

11.1 Oracle

11.1.1 Oracle Company Detail

11.1.2 Oracle Business Overview

11.1.3 Oracle Call Center Artificial Intelligence (AI) Introduction

11.1.4 Oracle Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022)

11.1.5 Oracle Recent Development

11.2 IBM

11.2.1 IBM Company Detail

11.2.2 IBM Business Overview

11.2.3 IBM Call Center Artificial Intelligence (AI) Introduction

11.2.4 IBM Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022)

11.2.5 IBM Recent Development

11.3 RACKSPACE TECHNOLOGY

11.3.1 RACKSPACE TECHNOLOGY Company Detail

11.3.2 RACKSPACE TECHNOLOGY Business Overview

11.3.3 RACKSPACE TECHNOLOGY Call Center Artificial Intelligence (AI) Introduction

11.3.4 RACKSPACE TECHNOLOGY Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022)

11.3.5 RACKSPACE TECHNOLOGY Recent Development

11.4 Microsoft

11.4.1 Microsoft Company Detail

11.4.2 Microsoft Business Overview

11.4.3 Microsoft Call Center Artificial Intelligence (AI) Introduction

11.4.4 Microsoft Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022)

11.4.5 Microsoft Recent Development

11.5 Vmware

11.5.1 Vmware Company Detail

11.5.2 Vmware Business Overview

11.5.3 Vmware Call Center Artificial Intelligence (AI) Introduction

11.5.4 Vmware Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022)

11.5.5 Vmware Recent Development

11.6 Dell

11.6.1 Dell Company Detail

11.6.2 Dell Business Overview

11.6.3 Dell Call Center Artificial Intelligence (AI) Introduction

11.6.4 Dell Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022)

11.6.5 Dell Recent Development

11.7 Redcentric

11.7.1 Redcentric Company Detail

11.7.2 Redcentric Business Overview

11.7.3 Redcentric Call Center Artificial Intelligence (AI) Introduction

11.7.4 Redcentric Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022)

11.7.5 Redcentric Recent Development

11.8 Google

11.8.1 Google Company Detail

11.8.2 Google Business Overview

11.8.3 Google Call Center Artificial Intelligence (AI) Introduction

11.8.4 Google Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022)

11.8.5 Google Recent Development

11.9 Cisco Systems

11.9.1 Cisco Systems Company Detail

11.9.2 Cisco Systems Business Overview

11.9.3 Cisco Systems Call Center Artificial Intelligence (AI) Introduction

11.9.4 Cisco Systems Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022)

11.9.5 Cisco Systems Recent Development

11.10 Red Hat

11.10.1 Red Hat Company Detail

11.10.2 Red Hat Business Overview

11.10.3 Red Hat Call Center Artificial Intelligence (AI) Introduction

11.10.4 Red Hat Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022)

11.10.5 Red Hat Recent Development

11.11 Getronics

11.11.1 Getronics Company Detail

11.11.2 Getronics Business Overview

11.11.3 Getronics Call Center Artificial Intelligence (AI) Introduction

11.11.4 Getronics Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022)

11.11.5 Getronics Recent Development

11.12 Hewlett Packard Enterprise Development

11.12.1 Hewlett Packard Enterprise Development Company Detail

11.12.2 Hewlett Packard Enterprise Development Business Overview

11.12.3 Hewlett Packard Enterprise Development Call Center Artificial Intelligence (AI) Introduction

11.12.4 Hewlett Packard Enterprise Development Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022)

11.12.5 Hewlett Packard Enterprise Development Recent Development

11.13 CenturyLink

11.13.1 CenturyLink Company Detail

11.13.2 CenturyLink Business Overview

11.13.3 CenturyLink Call Center Artificial Intelligence (AI) Introduction

11.13.4 CenturyLink Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022)

11.13.5 CenturyLink Recent Development

11.14 NEC Corporation

11.14.1 NEC Corporation Company Detail

11.14.2 NEC Corporation Business Overview

11.14.3 NEC Corporation Call Center Artificial Intelligence (AI) Introduction

11.14.4 NEC Corporation Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022)

11.14.5 NEC Corporation Recent Development

11.15 Joyent

11.15.1 Joyent Company Detail

11.15.2 Joyent Business Overview

11.15.3 Joyent Call Center Artificial Intelligence (AI) Introduction

11.15.4 Joyent Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022)

11.15.5 Joyent Recent Development

11.16 AT&T Intellectual Property

11.16.1 AT&T Intellectual Property Company Detail

11.16.2 AT&T Intellectual Property Business Overview

11.16.3 AT&T Intellectual Property Call Center Artificial Intelligence (AI) Introduction

11.16.4 AT&T Intellectual Property Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022)

11.16.5 AT&T Intellectual Property Recent Development

11.17 Citrix Systems

11.17.1 Citrix Systems Company Detail

11.17.2 Citrix Systems Business Overview

11.17.3 Citrix Systems Call Center Artificial Intelligence (AI) Introduction

11.17.4 Citrix Systems Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022)

11.17.5 Citrix Systems Recent Development

11.18 NTT DATA Corporation

11.18.1 NTT DATA Corporation Company Detail

11.18.2 NTT DATA Corporation Business Overview

11.18.3 NTT DATA Corporation Call Center Artificial Intelligence (AI) Introduction

11.18.4 NTT DATA Corporation Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022)

11.18.5 NTT DATA Corporation Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.2 Data Source

13.2 Disclaimer

13.3 Author Details

List of Tables

Table 1. Global Call Center Artificial Intelligence (AI) Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028

Table 2. Key Players of Conversational Artificial Intelligence

Table 3. Key Players of Interactive Voice Response

Table 4. Key Players of Others

Table 5. Global Call Center Artificial Intelligence (AI) Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028

Table 6. Global Call Center Artificial Intelligence (AI) Market Size by Region (US$ Million): 2017 VS 2021 VS 2028

Table 7. Global Call Center Artificial Intelligence (AI) Market Size by Region (2017-2022) & (US$ Million)

Table 8. Global Call Center Artificial Intelligence (AI) Market Share by Region (2017-2022)

Table 9. Global Call Center Artificial Intelligence (AI) Forecasted Market Size by Region (2023-2028) & (US$ Million)

Table 10. Global Call Center Artificial Intelligence (AI) Market Share by Region (2023-2028)

Table 11. Call Center Artificial Intelligence (AI) Market Trends

Table 12. Call Center Artificial Intelligence (AI) Market Drivers

Table 13. Call Center Artificial Intelligence (AI) Market Challenges

Table 14. Call Center Artificial Intelligence (AI) Market Restraints

Table 15. Global Call Center Artificial Intelligence (AI) Revenue by Players (2017-2022) & (US$ Million)

Table 16. Global Call Center Artificial Intelligence (AI) Market Share by Players (2017-2022)

Table 17. Global Top Call Center Artificial Intelligence (AI) Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Call Center Artificial Intelligence (AI) as of 2021)

Table 18. Ranking of Global Top Call Center Artificial Intelligence (AI) Companies by Revenue (US$ Million) in 2021

Table 19. Global 5 Largest Players Market Share by Call Center Artificial Intelligence (AI) Revenue (CR5 and HHI) & (2017-2022)

Table 20. Key Players Headquarters and Area Served

Table 21. Key Players Call Center Artificial Intelligence (AI) Product Solution and Service

Table 22. Date of Enter into Call Center Artificial Intelligence (AI) Market

Table 23. Mergers & Acquisitions, Expansion Plans

Table 24. Global Call Center Artificial Intelligence (AI) Market Size by Type (2017-2022) & (US$ Million)

Table 25. Global Call Center Artificial Intelligence (AI) Revenue Market Share by Type (2017-2022)

Table 26. Global Call Center Artificial Intelligence (AI) Forecasted Market Size by Type (2023-2028) & (US$ Million)

Table 27. Global Call Center Artificial Intelligence (AI) Revenue Market Share by Type (2023-2028)

Table 28. Global Call Center Artificial Intelligence (AI) Market Size by Application (2017-2022) & (US$ Million)

Table 29. Global Call Center Artificial Intelligence (AI) Revenue Market Share by Application (2017-2022)

Table 30. Global Call Center Artificial Intelligence (AI) Forecasted Market Size by Application (2023-2028) & (US$ Million)

Table 31. Global Call Center Artificial Intelligence (AI) Revenue Market Share by Application (2023-2028)

Table 32. North America Call Center Artificial Intelligence (AI) Market Size by Country (2017-2022) & (US$ Million)

Table 33. North America Call Center Artificial Intelligence (AI) Market Size by Country (2023-2028) & (US$ Million)

Table 34. Europe Call Center Artificial Intelligence (AI) Market Size by Country (2017-2022) & (US$ Million)

Table 35. Europe Call Center Artificial Intelligence (AI) Market Size by Country (2023-2028) & (US$ Million)

Table 36. Asia-Pacific Call Center Artificial Intelligence (AI) Market Size by Region (2017-2022) & (US$ Million)

Table 37. Asia-Pacific Call Center Artificial Intelligence (AI) Market Size by Region (2023-2028) & (US$ Million)

Table 38. Latin America Call Center Artificial Intelligence (AI) Market Size by Country (2017-2022) & (US$ Million)

Table 39. Latin America Call Center Artificial Intelligence (AI) Market Size by Country (2023-2028) & (US$ Million)

Table 40. Middle East & Africa Call Center Artificial Intelligence (AI) Market Size by Country (2017-2022) & (US$ Million)

Table 41. Middle East & Africa Call Center Artificial Intelligence (AI) Market Size by Country (2023-2028) & (US$ Million)

Table 42. Oracle Company Detail

Table 43. Oracle Business Overview

Table 44. Oracle Call Center Artificial Intelligence (AI) Product

Table 45. Oracle Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022) & (US$ Million)

Table 46. Oracle Recent Development

Table 47. IBM Company Detail

Table 48. IBM Business Overview

Table 49. IBM Call Center Artificial Intelligence (AI) Product

Table 50. IBM Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022) & (US$ Million)

Table 51. IBM Recent Development

Table 52. RACKSPACE TECHNOLOGY Company Detail

Table 53. RACKSPACE TECHNOLOGY Business Overview

Table 54. RACKSPACE TECHNOLOGY Call Center Artificial Intelligence (AI) Product

Table 55. RACKSPACE TECHNOLOGY Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022) & (US$ Million)

Table 56. RACKSPACE TECHNOLOGY Recent Development

Table 57. Microsoft Company Detail

Table 58. Microsoft Business Overview

Table 59. Microsoft Call Center Artificial Intelligence (AI) Product

Table 60. Microsoft Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022) & (US$ Million)

Table 61. Microsoft Recent Development

Table 62. Vmware Company Detail

Table 63. Vmware Business Overview

Table 64. Vmware Call Center Artificial Intelligence (AI) Product

Table 65. Vmware Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022) & (US$ Million)

Table 66. Vmware Recent Development

Table 67. Dell Company Detail

Table 68. Dell Business Overview

Table 69. Dell Call Center Artificial Intelligence (AI) Product

Table 70. Dell Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022) & (US$ Million)

Table 71. Dell Recent Development

Table 72. Redcentric Company Detail

Table 73. Redcentric Business Overview

Table 74. Redcentric Call Center Artificial Intelligence (AI) Product

Table 75. Redcentric Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022) & (US$ Million)

Table 76. Redcentric Recent Development

Table 77. Google Company Detail

Table 78. Google Business Overview

Table 79. Google Call Center Artificial Intelligence (AI) Product

Table 80. Google Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022) & (US$ Million)

Table 81. Google Recent Development

Table 82. Cisco Systems Company Detail

Table 83. Cisco Systems Business Overview

Table 84. Cisco Systems Call Center Artificial Intelligence (AI) Product

Table 85. Cisco Systems Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022) & (US$ Million)

Table 86. Cisco Systems Recent Development

Table 87. Red Hat Company Detail

Table 88. Red Hat Business Overview

Table 89. Red Hat Call Center Artificial Intelligence (AI) Product

Table 90. Red Hat Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022) & (US$ Million)

Table 91. Red Hat Recent Development

Table 92. Getronics Company Detail

Table 93. Getronics Business Overview

Table 94. Getronics Call Center Artificial Intelligence (AI)Product

Table 95. Getronics Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022) & (US$ Million)

Table 96. Getronics Recent Development

Table 97. Hewlett Packard Enterprise Development Company Detail

Table 98. Hewlett Packard Enterprise Development Business Overview

Table 99. Hewlett Packard Enterprise Development Call Center Artificial Intelligence (AI)Product

Table 100. Hewlett Packard Enterprise Development Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022) & (US$ Million)

Table 101. Hewlett Packard Enterprise Development Recent Development

Table 102. CenturyLink Company Detail

Table 103. CenturyLink Business Overview

Table 104. CenturyLink Call Center Artificial Intelligence (AI)Product

Table 105. CenturyLink Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022) & (US$ Million)

Table 106. CenturyLink Recent Development

Table 107. NEC Corporation Company Detail

Table 108. NEC Corporation Business Overview

Table 109. NEC Corporation Call Center Artificial Intelligence (AI)Product

Table 110. NEC Corporation Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022) & (US$ Million)

Table 111. NEC Corporation Recent Development

Table 112. Joyent Company Detail

Table 113. Joyent Business Overview

Table 114. Joyent Call Center Artificial Intelligence (AI)Product

Table 115. Joyent Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022) & (US$ Million)

Table 116. Joyent Recent Development

Table 117. AT&T Intellectual Property Company Detail

Table 118. AT&T Intellectual Property Business Overview

Table 119. AT&T Intellectual Property Call Center Artificial Intelligence (AI)Product

Table 120. AT&T Intellectual Property Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022) & (US$ Million)

Table 121. AT&T Intellectual Property Recent Development

Table 122. Citrix Systems Company Detail

Table 123. Citrix Systems Business Overview

Table 124. Citrix Systems Call Center Artificial Intelligence (AI)Product

Table 125. Citrix Systems Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022) & (US$ Million)

Table 126. Citrix Systems Recent Development

Table 127. NTT DATA Corporation Company Detail

Table 128. NTT DATA Corporation Business Overview

Table 129. NTT DATA Corporation Call Center Artificial Intelligence (AI)Product

Table 130. NTT DATA Corporation Revenue in Call Center Artificial Intelligence (AI) Business (2017-2022) & (US$ Million)

Table 131. NTT DATA Corporation Recent Development

Table 132. Research Programs/Design for This Report

Table 133. Key Data Information from Secondary Sources

Table 134. Key Data Information from Primary Sources

List of Figures

Figure 1. Global Call Center Artificial Intelligence (AI) Market Share by Type: 2021 VS 2028

Figure 2. Conversational Artificial Intelligence Features

Figure 3. Interactive Voice Response Features

Figure 4. Others Features

Figure 5. Global Call Center Artificial Intelligence (AI) Market Share by Application in 2021 & 2028

Figure 6. SME Case Studies

Figure 7. Large Enterprises Case Studies

Figure 8. Call Center Artificial Intelligence (AI) Report Years Considered

Figure 9. Global Call Center Artificial Intelligence (AI) Market Size (US$ Million), Year-over-Year: 2017-2028

Figure 10. Global Call Center Artificial Intelligence (AI) Market Size, (US$ Million), 2017 VS 2021 VS 2028

Figure 11. Global Call Center Artificial Intelligence (AI) Market Share by Region: 2021 VS 2028

Figure 12. Global Call Center Artificial Intelligence (AI) Market Share by Players in 2021

Figure 13. Global Top Call Center Artificial Intelligence (AI) Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Call Center Artificial Intelligence (AI) as of 2021)

Figure 14. The Top 10 and 5 Players Market Share by Call Center Artificial Intelligence (AI) Revenue in 2021

Figure 15. North America Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 16. North America Call Center Artificial Intelligence (AI) Market Share by Country (2017-2028)

Figure 17. United States Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 18. Canada Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 19. Europe Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 20. Europe Call Center Artificial Intelligence (AI) Market Share by Country (2017-2028)

Figure 21. Germany Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 22. France Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 23. U.K. Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 24. Italy Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 25. Russia Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 26. Nordic Countries Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 27. Asia-Pacific Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 28. Asia-Pacific Call Center Artificial Intelligence (AI) Market Share by Region (2017-2028)

Figure 29. China Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 30. Japan Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 31. South Korea Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 32. Southeast Asia Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 33. India Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 34. Australia Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 35. Latin America Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 36. Latin America Call Center Artificial Intelligence (AI) Market Share by Country (2017-2028)

Figure 37. Mexico Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 38. Brazil Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 39. Middle East & Africa Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 40. Middle East & Africa Call Center Artificial Intelligence (AI) Market Share by Country (2017-2028)

Figure 41. Turkey Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 42. Saudi Arabia Call Center Artificial Intelligence (AI) Market Size YoY Growth (2017-2028) & (US$ Million)

Figure 43. Oracle Revenue Growth Rate in Call Center Artificial Intelligence (AI) Business (2017-2022)

Figure 44. IBM Revenue Growth Rate in Call Center Artificial Intelligence (AI) Business (2017-2022)

Figure 45. RACKSPACE TECHNOLOGY Revenue Growth Rate in Call Center Artificial Intelligence (AI) Business (2017-2022)

Figure 46. Microsoft Revenue Growth Rate in Call Center Artificial Intelligence (AI) Business (2017-2022)

Figure 47. Vmware Revenue Growth Rate in Call Center Artificial Intelligence (AI) Business (2017-2022)

Figure 48. Dell Revenue Growth Rate in Call Center Artificial Intelligence (AI) Business (2017-2022)

Figure 49. Redcentric Revenue Growth Rate in Call Center Artificial Intelligence (AI) Business (2017-2022)

Figure 50. Google Revenue Growth Rate in Call Center Artificial Intelligence (AI) Business (2017-2022)

Figure 51. Cisco Systems Revenue Growth Rate in Call Center Artificial Intelligence (AI) Business (2017-2022)

Figure 52. Red Hat Revenue Growth Rate in Call Center Artificial Intelligence (AI) Business (2017-2022)

Figure 53. Getronics Revenue Growth Rate in Call Center Artificial Intelligence (AI) Business (2017-2022)

Figure 54. Hewlett Packard Enterprise Development Revenue Growth Rate in Call Center Artificial Intelligence (AI) Business (2017-2022)

Figure 55. CenturyLink Revenue Growth Rate in Call Center Artificial Intelligence (AI) Business (2017-2022)

Figure 56. NEC Corporation Revenue Growth Rate in Call Center Artificial Intelligence (AI) Business (2017-2022)

Figure 57. Joyent Revenue Growth Rate in Call Center Artificial Intelligence (AI) Business (2017-2022)

Figure 58. AT&T Intellectual Property Revenue Growth Rate in Call Center Artificial Intelligence (AI) Business (2017-2022)

Figure 59. Citrix Systems Revenue Growth Rate in Call Center Artificial Intelligence (AI) Business (2017-2022)

Figure 60. NTT DATA Corporation Revenue Growth Rate in Call Center Artificial Intelligence (AI) Business (2017-2022)

Figure 61. Bottom-up and Top-down Approaches for This Report

Figure 62. Data Triangulation

Figure 63. Key Executives Interviewed

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Global Call Center Artificial Intelligence (AI) Market Research Report 2022

Published Date: December 2022

Report Code: QYRE-Auto-16L12630

Global Call Center Artificial Intelligence (AI) Market Research Report 2022

FEATURED COMPANIES

Call Center Artificial Intelligence (AI) segment by Type

Call Center Artificial Intelligence (AI) Segment by Application

This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

FEATURED COMPANIES