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Global Customer Care BPO Market Research Report 2023
Published Date: January 2023
|
Report Code: QYRE-Auto-21H2351
Home | Market Reports | Computers & Electronics| Software
Global Customer Care BPO Market Size Status and Forecast 2021 2027
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Global Customer Care BPO Market Research Report 2023

Code: QYRE-Auto-21H2351
Report
January 2023
Pages:102
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES
FEATURED COMPANIES
Teleperformance SA
Convergys
Arvato
Sykes Enterprises
Atento
TeleTech Holdings
Serco
Acticall (Sitel)
Alorica
Webhelp
Amdocs
Transcom
Comdata
West Corporation
Infosys BPM
StarTek Inc

Customer Care BPO Market Size

The global Customer Care BPO market was valued at US$ 60830 million in 2022 and is anticipated to reach US$ 86290 million by 2029, witnessing a CAGR of 6.0% during the forecast period 2023-2029.

Customer Care BPO Market

Customer Care BPO Market

Customer Care BPO is a subset of outsourcing that involves the contracting of the operations and responsibilities of Customer Care business process to a third-party service provider.
The Customer Care BPO market covers Onshore Outsourcing, Offshore Outsourcing, etc. The typical players include Teleperformance SA, Convergys, Arvato, Sykes Enterprises, Atento, TeleTech Holdings, Serco, Acticall (Sitel), etc.
The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
Global customer care BPO main players include Teleperformance SA, Convergys, Arvato, Sykes Enterprises, Atento, etc., totally accounting for about 20% of the market. Europe is the largest market, with a share over 30%. As for the types of products, it can be divided into onshore outsourcing and offshore outsourcing. The most common product is onshore outsourcing, with a share over 63%. In terms of applications, it is widely used in telecom and IT, BFSI, Healthcare and Life Sciences, Government and Public, Retail and Consumer Goods and Others. Telecom and IT is the largest application, holding a share over 40%.

Report Scope

This report aims to provide a comprehensive presentation of the global market for Customer Care BPO, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Care BPO.
The Customer Care BPO market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2022 as the base year, with history and forecast data for the period from 2018 to 2029. This report segments the global Customer Care BPO market comprehensively. Regional market sizes, concerning products by type, by application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Customer Care BPO companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by type, by application, and by regions.

Scope of Customer Care BPO Market Report

Report Metric Details
Report Name Customer Care BPO Market
Accounted market size in 2022 US$ 60830 in million
Forecasted market size in 2029 US$ 86290 million
CAGR 6.0%
Base Year 2022
Forecasted years 2023 - 2029
Segment by Type
  • Onshore Outsourcing
  • Offshore Outsourcing
Segment by Application
  • Telecom and IT
  • BFSI Outsouring
  • Healthcare and Life Sciences
  • Government and Public
  • Retail and Consumer Goods
  • Others
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company Teleperformance SA, Convergys, Arvato, Sykes Enterprises, Atento, TeleTech Holdings, Serco, Acticall (Sitel), Alorica, Webhelp, Amdocs, Transcom, Comdata, West Corporation, Infosys BPM, StarTek Inc
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Core Chapters

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of Customer Care BPO companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
  • Chapter 11: Provides profiles of key players, introducing the basic situation of the key companies in the market in detail, including product revenue, gross margin, product introduction, recent development, etc.
  • Chapter 12: The main points and conclusions of the report.

FAQ for this report

How fast is Customer Care BPO Market market growing?

Ans: The Customer Care BPO Market market witnessing a CAGR of 6.0% during the forecast period 2023-2029.

What is the Customer Care BPO Market market size in 2029?

Ans: The global Customer Care BPO market was valued at US$ 60830 million in 2022 and is anticipated to reach US$ 86290 million by 2029, witnessing a CAGR of 6.0% during the forecast period 2023-2029.

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Customer Care BPO Market Size Growth Rate by Type: 2018 VS 2022 VS 2029
1.2.2 Onshore Outsourcing
1.2.3 Offshore Outsourcing
1.3 Market by Application
1.3.1 Global Customer Care BPO Market Growth by Application: 2018 VS 2022 VS 2029
1.3.2 Telecom and IT
1.3.3 BFSI Outsouring
1.3.4 Healthcare and Life Sciences
1.3.5 Government and Public
1.3.6 Retail and Consumer Goods
1.3.7 Others
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Customer Care BPO Market Perspective (2018-2029)
2.2 Customer Care BPO Growth Trends by Region
2.2.1 Global Customer Care BPO Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Customer Care BPO Historic Market Size by Region (2018-2023)
2.2.3 Customer Care BPO Forecasted Market Size by Region (2024-2029)
2.3 Customer Care BPO Market Dynamics
2.3.1 Customer Care BPO Industry Trends
2.3.2 Customer Care BPO Market Drivers
2.3.3 Customer Care BPO Market Challenges
2.3.4 Customer Care BPO Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Customer Care BPO Players by Revenue
3.1.1 Global Top Customer Care BPO Players by Revenue (2018-2023)
3.1.2 Global Customer Care BPO Revenue Market Share by Players (2018-2023)
3.2 Global Customer Care BPO Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Customer Care BPO Revenue
3.4 Global Customer Care BPO Market Concentration Ratio
3.4.1 Global Customer Care BPO Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer Care BPO Revenue in 2022
3.5 Customer Care BPO Key Players Head office and Area Served
3.6 Key Players Customer Care BPO Product Solution and Service
3.7 Date of Enter into Customer Care BPO Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Customer Care BPO Breakdown Data by Type
4.1 Global Customer Care BPO Historic Market Size by Type (2018-2023)
4.2 Global Customer Care BPO Forecasted Market Size by Type (2024-2029)
5 Customer Care BPO Breakdown Data by Application
5.1 Global Customer Care BPO Historic Market Size by Application (2018-2023)
5.2 Global Customer Care BPO Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America Customer Care BPO Market Size (2018-2029)
6.2 North America Customer Care BPO Market Growth Rate by Country: 2018 VS 2022 VS 2029
6.3 North America Customer Care BPO Market Size by Country (2018-2023)
6.4 North America Customer Care BPO Market Size by Country (2024-2029)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Customer Care BPO Market Size (2018-2029)
7.2 Europe Customer Care BPO Market Growth Rate by Country: 2018 VS 2022 VS 2029
7.3 Europe Customer Care BPO Market Size by Country (2018-2023)
7.4 Europe Customer Care BPO Market Size by Country (2024-2029)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Customer Care BPO Market Size (2018-2029)
8.2 Asia-Pacific Customer Care BPO Market Growth Rate by Region: 2018 VS 2022 VS 2029
8.3 Asia-Pacific Customer Care BPO Market Size by Region (2018-2023)
8.4 Asia-Pacific Customer Care BPO Market Size by Region (2024-2029)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Customer Care BPO Market Size (2018-2029)
9.2 Latin America Customer Care BPO Market Growth Rate by Country: 2018 VS 2022 VS 2029
9.3 Latin America Customer Care BPO Market Size by Country (2018-2023)
9.4 Latin America Customer Care BPO Market Size by Country (2024-2029)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Customer Care BPO Market Size (2018-2029)
10.2 Middle East & Africa Customer Care BPO Market Growth Rate by Country: 2018 VS 2022 VS 2029
10.3 Middle East & Africa Customer Care BPO Market Size by Country (2018-2023)
10.4 Middle East & Africa Customer Care BPO Market Size by Country (2024-2029)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Teleperformance SA
11.1.1 Teleperformance SA Company Detail
11.1.2 Teleperformance SA Business Overview
11.1.3 Teleperformance SA Customer Care BPO Introduction
11.1.4 Teleperformance SA Revenue in Customer Care BPO Business (2018-2023)
11.1.5 Teleperformance SA Recent Development
11.2 Convergys
11.2.1 Convergys Company Detail
11.2.2 Convergys Business Overview
11.2.3 Convergys Customer Care BPO Introduction
11.2.4 Convergys Revenue in Customer Care BPO Business (2018-2023)
11.2.5 Convergys Recent Development
11.3 Arvato
11.3.1 Arvato Company Detail
11.3.2 Arvato Business Overview
11.3.3 Arvato Customer Care BPO Introduction
11.3.4 Arvato Revenue in Customer Care BPO Business (2018-2023)
11.3.5 Arvato Recent Development
11.4 Sykes Enterprises
11.4.1 Sykes Enterprises Company Detail
11.4.2 Sykes Enterprises Business Overview
11.4.3 Sykes Enterprises Customer Care BPO Introduction
11.4.4 Sykes Enterprises Revenue in Customer Care BPO Business (2018-2023)
11.4.5 Sykes Enterprises Recent Development
11.5 Atento
11.5.1 Atento Company Detail
11.5.2 Atento Business Overview
11.5.3 Atento Customer Care BPO Introduction
11.5.4 Atento Revenue in Customer Care BPO Business (2018-2023)
11.5.5 Atento Recent Development
11.6 TeleTech Holdings
11.6.1 TeleTech Holdings Company Detail
11.6.2 TeleTech Holdings Business Overview
11.6.3 TeleTech Holdings Customer Care BPO Introduction
11.6.4 TeleTech Holdings Revenue in Customer Care BPO Business (2018-2023)
11.6.5 TeleTech Holdings Recent Development
11.7 Serco
11.7.1 Serco Company Detail
11.7.2 Serco Business Overview
11.7.3 Serco Customer Care BPO Introduction
11.7.4 Serco Revenue in Customer Care BPO Business (2018-2023)
11.7.5 Serco Recent Development
11.8 Acticall (Sitel)
11.8.1 Acticall (Sitel) Company Detail
11.8.2 Acticall (Sitel) Business Overview
11.8.3 Acticall (Sitel) Customer Care BPO Introduction
11.8.4 Acticall (Sitel) Revenue in Customer Care BPO Business (2018-2023)
11.8.5 Acticall (Sitel) Recent Development
11.9 Alorica
11.9.1 Alorica Company Detail
11.9.2 Alorica Business Overview
11.9.3 Alorica Customer Care BPO Introduction
11.9.4 Alorica Revenue in Customer Care BPO Business (2018-2023)
11.9.5 Alorica Recent Development
11.10 Webhelp
11.10.1 Webhelp Company Detail
11.10.2 Webhelp Business Overview
11.10.3 Webhelp Customer Care BPO Introduction
11.10.4 Webhelp Revenue in Customer Care BPO Business (2018-2023)
11.10.5 Webhelp Recent Development
11.11 Amdocs
11.11.1 Amdocs Company Detail
11.11.2 Amdocs Business Overview
11.11.3 Amdocs Customer Care BPO Introduction
11.11.4 Amdocs Revenue in Customer Care BPO Business (2018-2023)
11.11.5 Amdocs Recent Development
11.12 Transcom
11.12.1 Transcom Company Detail
11.12.2 Transcom Business Overview
11.12.3 Transcom Customer Care BPO Introduction
11.12.4 Transcom Revenue in Customer Care BPO Business (2018-2023)
11.12.5 Transcom Recent Development
11.13 Comdata
11.13.1 Comdata Company Detail
11.13.2 Comdata Business Overview
11.13.3 Comdata Customer Care BPO Introduction
11.13.4 Comdata Revenue in Customer Care BPO Business (2018-2023)
11.13.5 Comdata Recent Development
11.14 West Corporation
11.14.1 West Corporation Company Detail
11.14.2 West Corporation Business Overview
11.14.3 West Corporation Customer Care BPO Introduction
11.14.4 West Corporation Revenue in Customer Care BPO Business (2018-2023)
11.14.5 West Corporation Recent Development
11.15 Infosys BPM
11.15.1 Infosys BPM Company Detail
11.15.2 Infosys BPM Business Overview
11.15.3 Infosys BPM Customer Care BPO Introduction
11.15.4 Infosys BPM Revenue in Customer Care BPO Business (2018-2023)
11.15.5 Infosys BPM Recent Development
11.16 StarTek Inc
11.16.1 StarTek Inc Company Detail
11.16.2 StarTek Inc Business Overview
11.16.3 StarTek Inc Customer Care BPO Introduction
11.16.4 StarTek Inc Revenue in Customer Care BPO Business (2018-2023)
11.16.5 StarTek Inc Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
FEATURED COMPANIES
Teleperformance SA
Convergys
Arvato
Sykes Enterprises
Atento
TeleTech Holdings
Serco
Acticall (Sitel)
Alorica
Webhelp
Amdocs
Transcom
Comdata
West Corporation
Infosys BPM
StarTek Inc
List of Tables
    Table 1. Global Customer Care BPO Market Size Growth Rate by Type (US$ Million): 2018 VS 2022 VS 2029
    Table 2. Key Players of Onshore Outsourcing
    Table 3. Key Players of Offshore Outsourcing
    Table 4. Global Customer Care BPO Market Size Growth by Application (US$ Million): 2018 VS 2022 VS 2029
    Table 5. Global Customer Care BPO Market Size by Region (US$ Million): 2018 VS 2022 VS 2029
    Table 6. Global Customer Care BPO Market Size by Region (2018-2023) & (US$ Million)
    Table 7. Global Customer Care BPO Market Share by Region (2018-2023)
    Table 8. Global Customer Care BPO Forecasted Market Size by Region (2024-2029) & (US$ Million)
    Table 9. Global Customer Care BPO Market Share by Region (2024-2029)
    Table 10. Customer Care BPO Market Trends
    Table 11. Customer Care BPO Market Drivers
    Table 12. Customer Care BPO Market Challenges
    Table 13. Customer Care BPO Market Restraints
    Table 14. Global Customer Care BPO Revenue by Players (2018-2023) & (US$ Million)
    Table 15. Global Customer Care BPO Market Share by Players (2018-2023)
    Table 16. Global Top Customer Care BPO Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Care BPO as of 2022)
    Table 17. Ranking of Global Top Customer Care BPO Companies by Revenue (US$ Million) in 2022
    Table 18. Global 5 Largest Players Market Share by Customer Care BPO Revenue (CR5 and HHI) & (2018-2023)
    Table 19. Key Players Headquarters and Area Served
    Table 20. Key Players Customer Care BPO Product Solution and Service
    Table 21. Date of Enter into Customer Care BPO Market
    Table 22. Mergers & Acquisitions, Expansion Plans
    Table 23. Global Customer Care BPO Market Size by Type (2018-2023) & (US$ Million)
    Table 24. Global Customer Care BPO Revenue Market Share by Type (2018-2023)
    Table 25. Global Customer Care BPO Forecasted Market Size by Type (2024-2029) & (US$ Million)
    Table 26. Global Customer Care BPO Revenue Market Share by Type (2024-2029)
    Table 27. Global Customer Care BPO Market Size by Application (2018-2023) & (US$ Million)
    Table 28. Global Customer Care BPO Revenue Market Share by Application (2018-2023)
    Table 29. Global Customer Care BPO Forecasted Market Size by Application (2024-2029) & (US$ Million)
    Table 30. Global Customer Care BPO Revenue Market Share by Application (2024-2029)
    Table 31. North America Customer Care BPO Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029
    Table 32. North America Customer Care BPO Market Size by Country (2018-2023) & (US$ Million)
    Table 33. North America Customer Care BPO Market Size by Country (2024-2029) & (US$ Million)
    Table 34. Europe Customer Care BPO Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029
    Table 35. Europe Customer Care BPO Market Size by Country (2018-2023) & (US$ Million)
    Table 36. Europe Customer Care BPO Market Size by Country (2024-2029) & (US$ Million)
    Table 37. Asia-Pacific Customer Care BPO Market Size Growth Rate by Region (US$ Million): 2018 VS 2022 VS 2029
    Table 38. Asia-Pacific Customer Care BPO Market Size by Region (2018-2023) & (US$ Million)
    Table 39. Asia-Pacific Customer Care BPO Market Size by Region (2024-2029) & (US$ Million)
    Table 40. Latin America Customer Care BPO Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029
    Table 41. Latin America Customer Care BPO Market Size by Country (2018-2023) & (US$ Million)
    Table 42. Latin America Customer Care BPO Market Size by Country (2024-2029) & (US$ Million)
    Table 43. Middle East & Africa Customer Care BPO Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029
    Table 44. Middle East & Africa Customer Care BPO Market Size by Country (2018-2023) & (US$ Million)
    Table 45. Middle East & Africa Customer Care BPO Market Size by Country (2024-2029) & (US$ Million)
    Table 46. Teleperformance SA Company Detail
    Table 47. Teleperformance SA Business Overview
    Table 48. Teleperformance SA Customer Care BPO Product
    Table 49. Teleperformance SA Revenue in Customer Care BPO Business (2018-2023) & (US$ Million)
    Table 50. Teleperformance SA Recent Development
    Table 51. Convergys Company Detail
    Table 52. Convergys Business Overview
    Table 53. Convergys Customer Care BPO Product
    Table 54. Convergys Revenue in Customer Care BPO Business (2018-2023) & (US$ Million)
    Table 55. Convergys Recent Development
    Table 56. Arvato Company Detail
    Table 57. Arvato Business Overview
    Table 58. Arvato Customer Care BPO Product
    Table 59. Arvato Revenue in Customer Care BPO Business (2018-2023) & (US$ Million)
    Table 60. Arvato Recent Development
    Table 61. Sykes Enterprises Company Detail
    Table 62. Sykes Enterprises Business Overview
    Table 63. Sykes Enterprises Customer Care BPO Product
    Table 64. Sykes Enterprises Revenue in Customer Care BPO Business (2018-2023) & (US$ Million)
    Table 65. Sykes Enterprises Recent Development
    Table 66. Atento Company Detail
    Table 67. Atento Business Overview
    Table 68. Atento Customer Care BPO Product
    Table 69. Atento Revenue in Customer Care BPO Business (2018-2023) & (US$ Million)
    Table 70. Atento Recent Development
    Table 71. TeleTech Holdings Company Detail
    Table 72. TeleTech Holdings Business Overview
    Table 73. TeleTech Holdings Customer Care BPO Product
    Table 74. TeleTech Holdings Revenue in Customer Care BPO Business (2018-2023) & (US$ Million)
    Table 75. TeleTech Holdings Recent Development
    Table 76. Serco Company Detail
    Table 77. Serco Business Overview
    Table 78. Serco Customer Care BPO Product
    Table 79. Serco Revenue in Customer Care BPO Business (2018-2023) & (US$ Million)
    Table 80. Serco Recent Development
    Table 81. Acticall (Sitel) Company Detail
    Table 82. Acticall (Sitel) Business Overview
    Table 83. Acticall (Sitel) Customer Care BPO Product
    Table 84. Acticall (Sitel) Revenue in Customer Care BPO Business (2018-2023) & (US$ Million)
    Table 85. Acticall (Sitel) Recent Development
    Table 86. Alorica Company Detail
    Table 87. Alorica Business Overview
    Table 88. Alorica Customer Care BPO Product
    Table 89. Alorica Revenue in Customer Care BPO Business (2018-2023) & (US$ Million)
    Table 90. Alorica Recent Development
    Table 91. Webhelp Company Detail
    Table 92. Webhelp Business Overview
    Table 93. Webhelp Customer Care BPO Product
    Table 94. Webhelp Revenue in Customer Care BPO Business (2018-2023) & (US$ Million)
    Table 95. Webhelp Recent Development
    Table 96. Amdocs Company Detail
    Table 97. Amdocs Business Overview
    Table 98. Amdocs Customer Care BPO Product
    Table 99. Amdocs Revenue in Customer Care BPO Business (2018-2023) & (US$ Million)
    Table 100. Amdocs Recent Development
    Table 101. Transcom Company Detail
    Table 102. Transcom Business Overview
    Table 103. Transcom Customer Care BPO Product
    Table 104. Transcom Revenue in Customer Care BPO Business (2018-2023) & (US$ Million)
    Table 105. Transcom Recent Development
    Table 106. Comdata Company Detail
    Table 107. Comdata Business Overview
    Table 108. Comdata Customer Care BPO Product
    Table 109. Comdata Revenue in Customer Care BPO Business (2018-2023) & (US$ Million)
    Table 110. Comdata Recent Development
    Table 111. West Corporation Company Detail
    Table 112. West Corporation Business Overview
    Table 113. West Corporation Customer Care BPO Product
    Table 114. West Corporation Revenue in Customer Care BPO Business (2018-2023) & (US$ Million)
    Table 115. West Corporation Recent Development
    Table 116. Infosys BPM Company Detail
    Table 117. Infosys BPM Business Overview
    Table 118. Infosys BPM Customer Care BPO Product
    Table 119. Infosys BPM Revenue in Customer Care BPO Business (2018-2023) & (US$ Million)
    Table 120. Infosys BPM Recent Development
    Table 121. StarTek Inc Company Detail
    Table 122. StarTek Inc Business Overview
    Table 123. StarTek Inc Customer Care BPO Product
    Table 124. StarTek Inc Revenue in Customer Care BPO Business (2018-2023) & (US$ Million)
    Table 125. StarTek Inc Recent Development
    Table 126. Research Programs/Design for This Report
    Table 127. Key Data Information from Secondary Sources
    Table 128. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Customer Care BPO Market Size Comparison by Type (2023-2029) & (US$ Million)
    Figure 2. Global Customer Care BPO Market Share by Type: 2022 VS 2029
    Figure 3. Onshore Outsourcing Features
    Figure 4. Offshore Outsourcing Features
    Figure 5. Global Customer Care BPO Market Size Comparison by Application (2023-2029) & (US$ Million)
    Figure 6. Global Customer Care BPO Market Share by Application: 2022 VS 2029
    Figure 7. Telecom and IT Case Studies
    Figure 8. BFSI Outsouring Case Studies
    Figure 9. Healthcare and Life Sciences Case Studies
    Figure 10. Government and Public Case Studies
    Figure 11. Retail and Consumer Goods Case Studies
    Figure 12. Others Case Studies
    Figure 13. Customer Care BPO Report Years Considered
    Figure 14. Global Customer Care BPO Market Size (US$ Million), Year-over-Year: 2018-2029
    Figure 15. Global Customer Care BPO Market Size, (US$ Million), 2018 VS 2022 VS 2029
    Figure 16. Global Customer Care BPO Market Share by Region: 2022 VS 2029
    Figure 17. Global Customer Care BPO Market Share by Players in 2022
    Figure 18. Global Top Customer Care BPO Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Care BPO as of 2022)
    Figure 19. The Top 10 and 5 Players Market Share by Customer Care BPO Revenue in 2022
    Figure 20. North America Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 21. North America Customer Care BPO Market Share by Country (2018-2029)
    Figure 22. United States Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 23. Canada Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 24. Europe Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 25. Europe Customer Care BPO Market Share by Country (2018-2029)
    Figure 26. Germany Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 27. France Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 28. U.K. Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 29. Italy Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 30. Russia Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 31. Nordic Countries Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 32. Asia-Pacific Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 33. Asia-Pacific Customer Care BPO Market Share by Region (2018-2029)
    Figure 34. China Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 35. Japan Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 36. South Korea Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 37. Southeast Asia Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 38. India Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 39. Australia Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 40. Latin America Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 41. Latin America Customer Care BPO Market Share by Country (2018-2029)
    Figure 42. Mexico Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 43. Brazil Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 44. Middle East & Africa Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 45. Middle East & Africa Customer Care BPO Market Share by Country (2018-2029)
    Figure 46. Turkey Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 47. Saudi Arabia Customer Care BPO Market Size YoY Growth (2018-2029) & (US$ Million)
    Figure 48. Teleperformance SA Revenue Growth Rate in Customer Care BPO Business (2018-2023)
    Figure 49. Convergys Revenue Growth Rate in Customer Care BPO Business (2018-2023)
    Figure 50. Arvato Revenue Growth Rate in Customer Care BPO Business (2018-2023)
    Figure 51. Sykes Enterprises Revenue Growth Rate in Customer Care BPO Business (2018-2023)
    Figure 52. Atento Revenue Growth Rate in Customer Care BPO Business (2018-2023)
    Figure 53. TeleTech Holdings Revenue Growth Rate in Customer Care BPO Business (2018-2023)
    Figure 54. Serco Revenue Growth Rate in Customer Care BPO Business (2018-2023)
    Figure 55. Acticall (Sitel) Revenue Growth Rate in Customer Care BPO Business (2018-2023)
    Figure 56. Alorica Revenue Growth Rate in Customer Care BPO Business (2018-2023)
    Figure 57. Webhelp Revenue Growth Rate in Customer Care BPO Business (2018-2023)
    Figure 58. Amdocs Revenue Growth Rate in Customer Care BPO Business (2018-2023)
    Figure 59. Transcom Revenue Growth Rate in Customer Care BPO Business (2018-2023)
    Figure 60. Comdata Revenue Growth Rate in Customer Care BPO Business (2018-2023)
    Figure 61. West Corporation Revenue Growth Rate in Customer Care BPO Business (2018-2023)
    Figure 62. Infosys BPM Revenue Growth Rate in Customer Care BPO Business (2018-2023)
    Figure 63. StarTek Inc Revenue Growth Rate in Customer Care BPO Business (2018-2023)
    Figure 64. Bottom-up and Top-down Approaches for This Report
    Figure 65. Data Triangulation
    Figure 66. Key Executives Interviewed
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