List of Tables
Table 1. Global AI for Customer Service Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Key Players of On-premise
Table 3. Key Players of Cloud-based
Table 4. Global AI for Customer Service Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
Table 5. Global AI for Customer Service Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
Table 6. Global AI for Customer Service Market Size by Region (2020-2025) & (US$ Million)
Table 7. Global AI for Customer Service Market Share by Region (2020-2025)
Table 8. Global AI for Customer Service Forecasted Market Size by Region (2026-2031) & (US$ Million)
Table 9. Global AI for Customer Service Market Share by Region (2026-2031)
Table 10. AI for Customer Service Market Trends
Table 11. AI for Customer Service Market Drivers
Table 12. AI for Customer Service Market Challenges
Table 13. AI for Customer Service Market Restraints
Table 14. Global AI for Customer Service Revenue by Players (2020-2025) & (US$ Million)
Table 15. Global AI for Customer Service Market Share by Players (2020-2025)
Table 16. Global Top AI for Customer Service Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in AI for Customer Service as of 2024)
Table 17. Ranking of Global Top AI for Customer Service Companies by Revenue (US$ Million) in 2024
Table 18. Global 5 Largest Players Market Share by AI for Customer Service Revenue (CR5 and HHI) & (2020-2025)
Table 19. Global Key Players of AI for Customer Service, Headquarters and Area Served
Table 20. Global Key Players of AI for Customer Service, Product and Application
Table 21. Global Key Players of AI for Customer Service, Date of Enter into This Industry
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global AI for Customer Service Market Size by Type (2020-2025) & (US$ Million)
Table 24. Global AI for Customer Service Revenue Market Share by Type (2020-2025)
Table 25. Global AI for Customer Service Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 26. Global AI for Customer Service Revenue Market Share by Type (2026-2031)
Table 27. Global AI for Customer Service Market Size by Application (2020-2025) & (US$ Million)
Table 28. Global AI for Customer Service Revenue Market Share by Application (2020-2025)
Table 29. Global AI for Customer Service Forecasted Market Size by Application (2026-2031) & (US$ Million)
Table 30. Global AI for Customer Service Revenue Market Share by Application (2026-2031)
Table 31. North America AI for Customer Service Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 32. North America AI for Customer Service Market Size by Country (2020-2025) & (US$ Million)
Table 33. North America AI for Customer Service Market Size by Country (2026-2031) & (US$ Million)
Table 34. Europe AI for Customer Service Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 35. Europe AI for Customer Service Market Size by Country (2020-2025) & (US$ Million)
Table 36. Europe AI for Customer Service Market Size by Country (2026-2031) & (US$ Million)
Table 37. Asia-Pacific AI for Customer Service Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
Table 38. Asia-Pacific AI for Customer Service Market Size by Region (2020-2025) & (US$ Million)
Table 39. Asia-Pacific AI for Customer Service Market Size by Region (2026-2031) & (US$ Million)
Table 40. Latin America AI for Customer Service Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 41. Latin America AI for Customer Service Market Size by Country (2020-2025) & (US$ Million)
Table 42. Latin America AI for Customer Service Market Size by Country (2026-2031) & (US$ Million)
Table 43. Middle East & Africa AI for Customer Service Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 44. Middle East & Africa AI for Customer Service Market Size by Country (2020-2025) & (US$ Million)
Table 45. Middle East & Africa AI for Customer Service Market Size by Country (2026-2031) & (US$ Million)
Table 46. IBM Company Details
Table 47. IBM Business Overview
Table 48. IBM AI for Customer Service Product
Table 49. IBM Revenue in AI for Customer Service Business (2020-2025) & (US$ Million)
Table 50. IBM Recent Development
Table 51. Ant Group Company Details
Table 52. Ant Group Business Overview
Table 53. Ant Group AI for Customer Service Product
Table 54. Ant Group Revenue in AI for Customer Service Business (2020-2025) & (US$ Million)
Table 55. Ant Group Recent Development
Table 56. Chatra Company Details
Table 57. Chatra Business Overview
Table 58. Chatra AI for Customer Service Product
Table 59. Chatra Revenue in AI for Customer Service Business (2020-2025) & (US$ Million)
Table 60. Chatra Recent Development
Table 61. ClickDesk Company Details
Table 62. ClickDesk Business Overview
Table 63. ClickDesk AI for Customer Service Product
Table 64. ClickDesk Revenue in AI for Customer Service Business (2020-2025) & (US$ Million)
Table 65. ClickDesk Recent Development
Table 66. Freshdesk Company Details
Table 67. Freshdesk Business Overview
Table 68. Freshdesk AI for Customer Service Product
Table 69. Freshdesk Revenue in AI for Customer Service Business (2020-2025) & (US$ Million)
Table 70. Freshdesk Recent Development
Table 71. Huawei Company Details
Table 72. Huawei Business Overview
Table 73. Huawei AI for Customer Service Product
Table 74. Huawei Revenue in AI for Customer Service Business (2020-2025) & (US$ Million)
Table 75. Huawei Recent Development
Table 76. Kayako Engage Company Details
Table 77. Kayako Engage Business Overview
Table 78. Kayako Engage AI for Customer Service Product
Table 79. Kayako Engage Revenue in AI for Customer Service Business (2020-2025) & (US$ Million)
Table 80. Kayako Engage Recent Development
Table 81. LeyanTech Company Details
Table 82. LeyanTech Business Overview
Table 83. LeyanTech AI for Customer Service Product
Table 84. LeyanTech Revenue in AI for Customer Service Business (2020-2025) & (US$ Million)
Table 85. LeyanTech Recent Development
Table 86. LivePerson Company Details
Table 87. LivePerson Business Overview
Table 88. LivePerson AI for Customer Service Product
Table 89. LivePerson Revenue in AI for Customer Service Business (2020-2025) & (US$ Million)
Table 90. LivePerson Recent Development
Table 91. Olark Company Details
Table 92. Olark Business Overview
Table 93. Olark AI for Customer Service Product
Table 94. Olark Revenue in AI for Customer Service Business (2020-2025) & (US$ Million)
Table 95. Olark Recent Development
Table 96. Provide Support Company Details
Table 97. Provide Support Business Overview
Table 98. Provide Support AI for Customer Service Product
Table 99. Provide Support Revenue in AI for Customer Service Business (2020-2025) & (US$ Million)
Table 100. Provide Support Recent Development
Table 101. Salesforce Essentials Company Details
Table 102. Salesforce Essentials Business Overview
Table 103. Salesforce Essentials AI for Customer Service Product
Table 104. Salesforce Essentials Revenue in AI for Customer Service Business (2020-2025) & (US$ Million)
Table 105. Salesforce Essentials Recent Development
Table 106. SnapEngage Company Details
Table 107. SnapEngage Business Overview
Table 108. SnapEngage AI for Customer Service Product
Table 109. SnapEngage Revenue in AI for Customer Service Business (2020-2025) & (US$ Million)
Table 110. SnapEngage Recent Development
Table 111. Solvvy Company Details
Table 112. Solvvy Business Overview
Table 113. Solvvy AI for Customer Service Product
Table 114. Solvvy Revenue in AI for Customer Service Business (2020-2025) & (US$ Million)
Table 115. Solvvy Recent Development
Table 116. Tidio Chat Company Details
Table 117. Tidio Chat Business Overview
Table 118. Tidio Chat AI for Customer Service Product
Table 119. Tidio Chat Revenue in AI for Customer Service Business (2020-2025) & (US$ Million)
Table 120. Tidio Chat Recent Development
Table 121. Udesk Company Details
Table 122. Udesk Business Overview
Table 123. Udesk AI for Customer Service Product
Table 124. Udesk Revenue in AI for Customer Service Business (2020-2025) & (US$ Million)
Table 125. Udesk Recent Development
Table 126. Userlike Company Details
Table 127. Userlike Business Overview
Table 128. Userlike AI for Customer Service Product
Table 129. Userlike Revenue in AI for Customer Service Business (2020-2025) & (US$ Million)
Table 130. Userlike Recent Development
Table 131. Research Programs/Design for This Report
Table 132. Key Data Information from Secondary Sources
Table 133. Key Data Information from Primary Sources
Table 134. Authors List of This Report
List of Figures
Figure 1. AI for Customer Service Picture
Figure 2. Global AI for Customer Service Market Size Comparison by Type (2020-2031) & (US$ Million)
Figure 3. Global AI for Customer Service Market Share by Type: 2024 VS 2031
Figure 4. On-premise Features
Figure 5. Cloud-based Features
Figure 6. Global AI for Customer Service Market Size by Application (2020-2031) & (US$ Million)
Figure 7. Global AI for Customer Service Market Share by Application: 2024 VS 2031
Figure 8. E-commerce Service Case Studies
Figure 9. Enterprise Sales Case Studies
Figure 10. Others Case Studies
Figure 11. AI for Customer Service Report Years Considered
Figure 12. Global AI for Customer Service Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 13. Global AI for Customer Service Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 14. Global AI for Customer Service Market Share by Region: 2024 VS 2031
Figure 15. Global AI for Customer Service Market Share by Players in 2024
Figure 16. Global Top AI for Customer Service Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in AI for Customer Service as of 2024)
Figure 17. The Top 10 and 5 Players Market Share by AI for Customer Service Revenue in 2024
Figure 18. North America AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 19. North America AI for Customer Service Market Share by Country (2020-2031)
Figure 20. United States AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 21. Canada AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 22. Europe AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 23. Europe AI for Customer Service Market Share by Country (2020-2031)
Figure 24. Germany AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 25. France AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 26. U.K. AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 27. Italy AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 28. Russia AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 29. Nordic Countries AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 30. Asia-Pacific AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 31. Asia-Pacific AI for Customer Service Market Share by Region (2020-2031)
Figure 32. China AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 33. Japan AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 34. South Korea AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 35. Southeast Asia AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 36. India AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 37. Australia AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 38. Latin America AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 39. Latin America AI for Customer Service Market Share by Country (2020-2031)
Figure 40. Mexico AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 41. Brazil AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 42. Middle East & Africa AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 43. Middle East & Africa AI for Customer Service Market Share by Country (2020-2031)
Figure 44. Turkey AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 45. Saudi Arabia AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 46. UAE AI for Customer Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 47. IBM Revenue Growth Rate in AI for Customer Service Business (2020-2025)
Figure 48. Ant Group Revenue Growth Rate in AI for Customer Service Business (2020-2025)
Figure 49. Chatra Revenue Growth Rate in AI for Customer Service Business (2020-2025)
Figure 50. ClickDesk Revenue Growth Rate in AI for Customer Service Business (2020-2025)
Figure 51. Freshdesk Revenue Growth Rate in AI for Customer Service Business (2020-2025)
Figure 52. Huawei Revenue Growth Rate in AI for Customer Service Business (2020-2025)
Figure 53. Kayako Engage Revenue Growth Rate in AI for Customer Service Business (2020-2025)
Figure 54. LeyanTech Revenue Growth Rate in AI for Customer Service Business (2020-2025)
Figure 55. LivePerson Revenue Growth Rate in AI for Customer Service Business (2020-2025)
Figure 56. Olark Revenue Growth Rate in AI for Customer Service Business (2020-2025)
Figure 57. Provide Support Revenue Growth Rate in AI for Customer Service Business (2020-2025)
Figure 58. Salesforce Essentials Revenue Growth Rate in AI for Customer Service Business (2020-2025)
Figure 59. SnapEngage Revenue Growth Rate in AI for Customer Service Business (2020-2025)
Figure 60. Solvvy Revenue Growth Rate in AI for Customer Service Business (2020-2025)
Figure 61. Tidio Chat Revenue Growth Rate in AI for Customer Service Business (2020-2025)
Figure 62. Udesk Revenue Growth Rate in AI for Customer Service Business (2020-2025)
Figure 63. Userlike Revenue Growth Rate in AI for Customer Service Business (2020-2025)
Figure 64. Bottom-up and Top-down Approaches for This Report
Figure 65. Data Triangulation
Figure 66. Key Executives Interviewed