Contact centers act as a central point in an enterprise from where all customer contacts are managed. They play a prominent role within an enterprise's broad customer management strategies.

The global Contact Center Outsourcing market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.

Currently, contact centers are adopting new technologies to perform multichannel operations. This results in better customer experience and enables customer expectations to be met with advanced level of interaction.

This report aims to provide a comprehensive presentation of the global market for Contact Center Outsourcing, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Contact Center Outsourcing.

Report Scope

The Contact Center Outsourcing market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Contact Center Outsourcing market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Contact Center Outsourcing companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

Scope of Contact Center Outsourcing Market Report

Report Metric	Details
Report Name	Contact Center Outsourcing Market
Segment by Type	Email Support Chat Support Voice Over IP (VoIP) Website Support Others
Segment by Application	BFSI Retail Government IT & Telecommunication Defense Aerospace & Intelligence Manufacturing Others
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	IBM, HP, Sitel, Teleperformance, Xerox Corporation, CGS Inc, HGS, Datamark, Inc, Infinit Contact, Five9, VADS, Alorica, Invensis, Transcosmos
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Contact Center Outsourcing companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

FAQ for this report

Who are the main players in the Contact Center Outsourcing Market report?

Ans: The main players in the Contact Center Outsourcing Market are IBM, HP, Sitel, Teleperformance, Xerox Corporation, CGS Inc, HGS, Datamark, Inc, Infinit Contact, Five9, VADS, Alorica, Invensis, Transcosmos

What are the Application segmentation covered in the Contact Center Outsourcing Market report?

Ans: The Applications covered in the Contact Center Outsourcing Market report are BFSI, Retail, Government, IT & Telecommunication, Defense Aerospace & Intelligence, Manufacturing, Others

What are the Type segmentation covered in the Contact Center Outsourcing Market report?

Ans: The Types covered in the Contact Center Outsourcing Market report are Email Support, Chat Support, Voice Over IP (VoIP), Website Support, Others

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Contact Center Outsourcing Market Size Growth Rate by Type: 2019 VS 2023 VS 2030

1.2.2 Email Support

1.2.3 Chat Support

1.2.4 Voice Over IP (VoIP)

1.2.5 Website Support

1.2.6 Others

1.3 Market by Application

1.3.1 Global Contact Center Outsourcing Market Growth by Application: 2019 VS 2023 VS 2030

1.3.2 BFSI

1.3.3 Retail

1.3.4 Government

1.3.5 IT & Telecommunication

1.3.6 Defense Aerospace & Intelligence

1.3.7 Manufacturing

1.3.8 Others

1.4 Study Objectives

1.5 Years Considered

1.6 Years Considered

2 Global Growth Trends

2.1 Global Contact Center Outsourcing Market Perspective (2019-2030)

2.2 Contact Center Outsourcing Growth Trends by Region

2.2.1 Global Contact Center Outsourcing Market Size by Region: 2019 VS 2023 VS 2030

2.2.2 Contact Center Outsourcing Historic Market Size by Region (2019-2024)

2.2.3 Contact Center Outsourcing Forecasted Market Size by Region (2025-2030)

2.3 Contact Center Outsourcing Market Dynamics

2.3.1 Contact Center Outsourcing Industry Trends

2.3.2 Contact Center Outsourcing Market Drivers

2.3.3 Contact Center Outsourcing Market Challenges

2.3.4 Contact Center Outsourcing Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top Contact Center Outsourcing Players by Revenue

3.1.1 Global Top Contact Center Outsourcing Players by Revenue (2019-2024)

3.1.2 Global Contact Center Outsourcing Revenue Market Share by Players (2019-2024)

3.2 Global Contact Center Outsourcing Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Players Covered: Ranking by Contact Center Outsourcing Revenue

3.4 Global Contact Center Outsourcing Market Concentration Ratio

3.4.1 Global Contact Center Outsourcing Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Contact Center Outsourcing Revenue in 2023

3.5 Contact Center Outsourcing Key Players Head office and Area Served

3.6 Key Players Contact Center Outsourcing Product Solution and Service

3.7 Date of Enter into Contact Center Outsourcing Market

3.8 Mergers & Acquisitions, Expansion Plans

4 Contact Center Outsourcing Breakdown Data by Type

4.1 Global Contact Center Outsourcing Historic Market Size by Type (2019-2024)

4.2 Global Contact Center Outsourcing Forecasted Market Size by Type (2025-2030)

5 Contact Center Outsourcing Breakdown Data by Application

5.1 Global Contact Center Outsourcing Historic Market Size by Application (2019-2024)

5.2 Global Contact Center Outsourcing Forecasted Market Size by Application (2025-2030)

6 North America

6.1 North America Contact Center Outsourcing Market Size (2019-2030)

6.2 North America Contact Center Outsourcing Market Growth Rate by Country: 2019 VS 2023 VS 2030

6.3 North America Contact Center Outsourcing Market Size by Country (2019-2024)

6.4 North America Contact Center Outsourcing Market Size by Country (2025-2030)

6.5 United States

6.6 Canada

7 Europe

7.1 Europe Contact Center Outsourcing Market Size (2019-2030)

7.2 Europe Contact Center Outsourcing Market Growth Rate by Country: 2019 VS 2023 VS 2030

7.3 Europe Contact Center Outsourcing Market Size by Country (2019-2024)

7.4 Europe Contact Center Outsourcing Market Size by Country (2025-2030)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8 Asia-Pacific

8.1 Asia-Pacific Contact Center Outsourcing Market Size (2019-2030)

8.2 Asia-Pacific Contact Center Outsourcing Market Growth Rate by Region: 2019 VS 2023 VS 2030

8.3 Asia-Pacific Contact Center Outsourcing Market Size by Region (2019-2024)

8.4 Asia-Pacific Contact Center Outsourcing Market Size by Region (2025-2030)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9 Latin America

9.1 Latin America Contact Center Outsourcing Market Size (2019-2030)

9.2 Latin America Contact Center Outsourcing Market Growth Rate by Country: 2019 VS 2023 VS 2030

9.3 Latin America Contact Center Outsourcing Market Size by Country (2019-2024)

9.4 Latin America Contact Center Outsourcing Market Size by Country (2025-2030)

9.5 Mexico

9.6 Brazil

10 Middle East & Africa

10.1 Middle East & Africa Contact Center Outsourcing Market Size (2019-2030)

10.2 Middle East & Africa Contact Center Outsourcing Market Growth Rate by Country: 2019 VS 2023 VS 2030

10.3 Middle East & Africa Contact Center Outsourcing Market Size by Country (2019-2024)

10.4 Middle East & Africa Contact Center Outsourcing Market Size by Country (2025-2030)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11 Key Players Profiles

11.1 IBM

11.1.1 IBM Company Detail

11.1.2 IBM Business Overview

11.1.3 IBM Contact Center Outsourcing Introduction

11.1.4 IBM Revenue in Contact Center Outsourcing Business (2019-2024)

11.1.5 IBM Recent Development

11.2 HP

11.2.1 HP Company Detail

11.2.2 HP Business Overview

11.2.3 HP Contact Center Outsourcing Introduction

11.2.4 HP Revenue in Contact Center Outsourcing Business (2019-2024)

11.2.5 HP Recent Development

11.3 Sitel

11.3.1 Sitel Company Detail

11.3.2 Sitel Business Overview

11.3.3 Sitel Contact Center Outsourcing Introduction

11.3.4 Sitel Revenue in Contact Center Outsourcing Business (2019-2024)

11.3.5 Sitel Recent Development

11.4 Teleperformance

11.4.1 Teleperformance Company Detail

11.4.2 Teleperformance Business Overview

11.4.3 Teleperformance Contact Center Outsourcing Introduction

11.4.4 Teleperformance Revenue in Contact Center Outsourcing Business (2019-2024)

11.4.5 Teleperformance Recent Development

11.5 Xerox Corporation

11.5.1 Xerox Corporation Company Detail

11.5.2 Xerox Corporation Business Overview

11.5.3 Xerox Corporation Contact Center Outsourcing Introduction

11.5.4 Xerox Corporation Revenue in Contact Center Outsourcing Business (2019-2024)

11.5.5 Xerox Corporation Recent Development

11.6 CGS Inc

11.6.1 CGS Inc Company Detail

11.6.2 CGS Inc Business Overview

11.6.3 CGS Inc Contact Center Outsourcing Introduction

11.6.4 CGS Inc Revenue in Contact Center Outsourcing Business (2019-2024)

11.6.5 CGS Inc Recent Development

11.7 HGS

11.7.1 HGS Company Detail

11.7.2 HGS Business Overview

11.7.3 HGS Contact Center Outsourcing Introduction

11.7.4 HGS Revenue in Contact Center Outsourcing Business (2019-2024)

11.7.5 HGS Recent Development

11.8 Datamark, Inc

11.8.1 Datamark, Inc Company Detail

11.8.2 Datamark, Inc Business Overview

11.8.3 Datamark, Inc Contact Center Outsourcing Introduction

11.8.4 Datamark, Inc Revenue in Contact Center Outsourcing Business (2019-2024)

11.8.5 Datamark, Inc Recent Development

11.9 Infinit Contact

11.9.1 Infinit Contact Company Detail

11.9.2 Infinit Contact Business Overview

11.9.3 Infinit Contact Contact Center Outsourcing Introduction

11.9.4 Infinit Contact Revenue in Contact Center Outsourcing Business (2019-2024)

11.9.5 Infinit Contact Recent Development

11.10 Five9

11.10.1 Five9 Company Detail

11.10.2 Five9 Business Overview

11.10.3 Five9 Contact Center Outsourcing Introduction

11.10.4 Five9 Revenue in Contact Center Outsourcing Business (2019-2024)

11.10.5 Five9 Recent Development

11.11 VADS

11.11.1 VADS Company Detail

11.11.2 VADS Business Overview

11.11.3 VADS Contact Center Outsourcing Introduction

11.11.4 VADS Revenue in Contact Center Outsourcing Business (2019-2024)

11.11.5 VADS Recent Development

11.12 Alorica

11.12.1 Alorica Company Detail

11.12.2 Alorica Business Overview

11.12.3 Alorica Contact Center Outsourcing Introduction

11.12.4 Alorica Revenue in Contact Center Outsourcing Business (2019-2024)

11.12.5 Alorica Recent Development

11.13 Invensis

11.13.1 Invensis Company Detail

11.13.2 Invensis Business Overview

11.13.3 Invensis Contact Center Outsourcing Introduction

11.13.4 Invensis Revenue in Contact Center Outsourcing Business (2019-2024)

11.13.5 Invensis Recent Development

11.14 Transcosmos

11.14.1 Transcosmos Company Detail

11.14.2 Transcosmos Business Overview

11.14.3 Transcosmos Contact Center Outsourcing Introduction

11.14.4 Transcosmos Revenue in Contact Center Outsourcing Business (2019-2024)

11.14.5 Transcosmos Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.2 Data Source

13.2 Disclaimer

13.3 Author Details

FEATURED COMPANIES

List of Tables

Table 1. Global Contact Center Outsourcing Market Size Growth Rate by Type (US$ Million): 2019 VS 2023 VS 2030

Table 2. Key Players of Email Support

Table 3. Key Players of Chat Support

Table 4. Key Players of Voice Over IP (VoIP)

Table 5. Key Players of Website Support

Table 6. Key Players of Others

Table 7. Global Contact Center Outsourcing Market Size Growth by Application (US$ Million): 2019 VS 2023 VS 2030

Table 8. Global Contact Center Outsourcing Market Size by Region (US$ Million): 2019 VS 2023 VS 2030

Table 9. Global Contact Center Outsourcing Market Size by Region (2019-2024) & (US$ Million)

Table 10. Global Contact Center Outsourcing Market Share by Region (2019-2024)

Table 11. Global Contact Center Outsourcing Forecasted Market Size by Region (2025-2030) & (US$ Million)

Table 12. Global Contact Center Outsourcing Market Share by Region (2025-2030)

Table 13. Contact Center Outsourcing Market Trends

Table 14. Contact Center Outsourcing Market Drivers

Table 15. Contact Center Outsourcing Market Challenges

Table 16. Contact Center Outsourcing Market Restraints

Table 17. Global Contact Center Outsourcing Revenue by Players (2019-2024) & (US$ Million)

Table 18. Global Contact Center Outsourcing Market Share by Players (2019-2024)

Table 19. Global Top Contact Center Outsourcing Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Contact Center Outsourcing as of 2023)

Table 20. Ranking of Global Top Contact Center Outsourcing Companies by Revenue (US$ Million) in 2023

Table 21. Global 5 Largest Players Market Share by Contact Center Outsourcing Revenue (CR5 and HHI) & (2019-2024)

Table 22. Key Players Headquarters and Area Served

Table 23. Key Players Contact Center Outsourcing Product Solution and Service

Table 24. Date of Enter into Contact Center Outsourcing Market

Table 25. Mergers & Acquisitions, Expansion Plans

Table 26. Global Contact Center Outsourcing Market Size by Type (2019-2024) & (US$ Million)

Table 27. Global Contact Center Outsourcing Revenue Market Share by Type (2019-2024)

Table 28. Global Contact Center Outsourcing Forecasted Market Size by Type (2025-2030) & (US$ Million)

Table 29. Global Contact Center Outsourcing Revenue Market Share by Type (2025-2030)

Table 30. Global Contact Center Outsourcing Market Size by Application (2019-2024) & (US$ Million)

Table 31. Global Contact Center Outsourcing Revenue Market Share by Application (2019-2024)

Table 32. Global Contact Center Outsourcing Forecasted Market Size by Application (2025-2030) & (US$ Million)

Table 33. Global Contact Center Outsourcing Revenue Market Share by Application (2025-2030)

Table 34. North America Contact Center Outsourcing Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 35. North America Contact Center Outsourcing Market Size by Country (2019-2024) & (US$ Million)

Table 36. North America Contact Center Outsourcing Market Size by Country (2025-2030) & (US$ Million)

Table 37. Europe Contact Center Outsourcing Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 38. Europe Contact Center Outsourcing Market Size by Country (2019-2024) & (US$ Million)

Table 39. Europe Contact Center Outsourcing Market Size by Country (2025-2030) & (US$ Million)

Table 40. Asia-Pacific Contact Center Outsourcing Market Size Growth Rate by Region (US$ Million): 2019 VS 2023 VS 2030

Table 41. Asia-Pacific Contact Center Outsourcing Market Size by Region (2019-2024) & (US$ Million)

Table 42. Asia-Pacific Contact Center Outsourcing Market Size by Region (2025-2030) & (US$ Million)

Table 43. Latin America Contact Center Outsourcing Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 44. Latin America Contact Center Outsourcing Market Size by Country (2019-2024) & (US$ Million)

Table 45. Latin America Contact Center Outsourcing Market Size by Country (2025-2030) & (US$ Million)

Table 46. Middle East & Africa Contact Center Outsourcing Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 47. Middle East & Africa Contact Center Outsourcing Market Size by Country (2019-2024) & (US$ Million)

Table 48. Middle East & Africa Contact Center Outsourcing Market Size by Country (2025-2030) & (US$ Million)

Table 49. IBM Company Detail

Table 50. IBM Business Overview

Table 51. IBM Contact Center Outsourcing Product

Table 52. IBM Revenue in Contact Center Outsourcing Business (2019-2024) & (US$ Million)

Table 53. IBM Recent Development

Table 54. HP Company Detail

Table 55. HP Business Overview

Table 56. HP Contact Center Outsourcing Product

Table 57. HP Revenue in Contact Center Outsourcing Business (2019-2024) & (US$ Million)

Table 58. HP Recent Development

Table 59. Sitel Company Detail

Table 60. Sitel Business Overview

Table 61. Sitel Contact Center Outsourcing Product

Table 62. Sitel Revenue in Contact Center Outsourcing Business (2019-2024) & (US$ Million)

Table 63. Sitel Recent Development

Table 64. Teleperformance Company Detail

Table 65. Teleperformance Business Overview

Table 66. Teleperformance Contact Center Outsourcing Product

Table 67. Teleperformance Revenue in Contact Center Outsourcing Business (2019-2024) & (US$ Million)

Table 68. Teleperformance Recent Development

Table 69. Xerox Corporation Company Detail

Table 70. Xerox Corporation Business Overview

Table 71. Xerox Corporation Contact Center Outsourcing Product

Table 72. Xerox Corporation Revenue in Contact Center Outsourcing Business (2019-2024) & (US$ Million)

Table 73. Xerox Corporation Recent Development

Table 74. CGS Inc Company Detail

Table 75. CGS Inc Business Overview

Table 76. CGS Inc Contact Center Outsourcing Product

Table 77. CGS Inc Revenue in Contact Center Outsourcing Business (2019-2024) & (US$ Million)

Table 78. CGS Inc Recent Development

Table 79. HGS Company Detail

Table 80. HGS Business Overview

Table 81. HGS Contact Center Outsourcing Product

Table 82. HGS Revenue in Contact Center Outsourcing Business (2019-2024) & (US$ Million)

Table 83. HGS Recent Development

Table 84. Datamark, Inc Company Detail

Table 85. Datamark, Inc Business Overview

Table 86. Datamark, Inc Contact Center Outsourcing Product

Table 87. Datamark, Inc Revenue in Contact Center Outsourcing Business (2019-2024) & (US$ Million)

Table 88. Datamark, Inc Recent Development

Table 89. Infinit Contact Company Detail

Table 90. Infinit Contact Business Overview

Table 91. Infinit Contact Contact Center Outsourcing Product

Table 92. Infinit Contact Revenue in Contact Center Outsourcing Business (2019-2024) & (US$ Million)

Table 93. Infinit Contact Recent Development

Table 94. Five9 Company Detail

Table 95. Five9 Business Overview

Table 96. Five9 Contact Center Outsourcing Product

Table 97. Five9 Revenue in Contact Center Outsourcing Business (2019-2024) & (US$ Million)

Table 98. Five9 Recent Development

Table 99. VADS Company Detail

Table 100. VADS Business Overview

Table 101. VADS Contact Center Outsourcing Product

Table 102. VADS Revenue in Contact Center Outsourcing Business (2019-2024) & (US$ Million)

Table 103. VADS Recent Development

Table 104. Alorica Company Detail

Table 105. Alorica Business Overview

Table 106. Alorica Contact Center Outsourcing Product

Table 107. Alorica Revenue in Contact Center Outsourcing Business (2019-2024) & (US$ Million)

Table 108. Alorica Recent Development

Table 109. Invensis Company Detail

Table 110. Invensis Business Overview

Table 111. Invensis Contact Center Outsourcing Product

Table 112. Invensis Revenue in Contact Center Outsourcing Business (2019-2024) & (US$ Million)

Table 113. Invensis Recent Development

Table 114. Transcosmos Company Detail

Table 115. Transcosmos Business Overview

Table 116. Transcosmos Contact Center Outsourcing Product

Table 117. Transcosmos Revenue in Contact Center Outsourcing Business (2019-2024) & (US$ Million)

Table 118. Transcosmos Recent Development

Table 119. Research Programs/Design for This Report

Table 120. Key Data Information from Secondary Sources

Table 121. Key Data Information from Primary Sources

List of Figures

Figure 1. Global Contact Center Outsourcing Market Size Comparison by Type (2024-2030) & (US$ Million)

Figure 2. Global Contact Center Outsourcing Market Share by Type: 2023 VS 2030

Figure 3. Email Support Features

Figure 4. Chat Support Features

Figure 5. Voice Over IP (VoIP) Features

Figure 6. Website Support Features

Figure 7. Others Features

Figure 8. Global Contact Center Outsourcing Market Size Comparison by Application (2024-2030) & (US$ Million)

Figure 9. Global Contact Center Outsourcing Market Share by Application: 2023 VS 2030

Figure 10. BFSI Case Studies

Figure 11. Retail Case Studies

Figure 12. Government Case Studies

Figure 13. IT & Telecommunication Case Studies

Figure 14. Defense Aerospace & Intelligence Case Studies

Figure 15. Manufacturing Case Studies

Figure 16. Others Case Studies

Figure 17. Contact Center Outsourcing Report Years Considered

Figure 18. Global Contact Center Outsourcing Market Size (US$ Million), Year-over-Year: 2019-2030

Figure 19. Global Contact Center Outsourcing Market Size, (US$ Million), 2019 VS 2023 VS 2030

Figure 20. Global Contact Center Outsourcing Market Share by Region: 2023 VS 2030

Figure 21. Global Contact Center Outsourcing Market Share by Players in 2023

Figure 22. Global Top Contact Center Outsourcing Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Contact Center Outsourcing as of 2023)

Figure 23. The Top 10 and 5 Players Market Share by Contact Center Outsourcing Revenue in 2023

Figure 24. North America Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 25. North America Contact Center Outsourcing Market Share by Country (2019-2030)

Figure 26. United States Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 27. Canada Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 28. Europe Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 29. Europe Contact Center Outsourcing Market Share by Country (2019-2030)

Figure 30. Germany Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 31. France Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 32. U.K. Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 33. Italy Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 34. Russia Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 35. Nordic Countries Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 36. Asia-Pacific Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 37. Asia-Pacific Contact Center Outsourcing Market Share by Region (2019-2030)

Figure 38. China Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 39. Japan Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 40. South Korea Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 41. Southeast Asia Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 42. India Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 43. Australia Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 44. Latin America Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 45. Latin America Contact Center Outsourcing Market Share by Country (2019-2030)

Figure 46. Mexico Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 47. Brazil Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 48. Middle East & Africa Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 49. Middle East & Africa Contact Center Outsourcing Market Share by Country (2019-2030)

Figure 50. Turkey Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 51. Saudi Arabia Contact Center Outsourcing Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 52. IBM Revenue Growth Rate in Contact Center Outsourcing Business (2019-2024)

Figure 53. HP Revenue Growth Rate in Contact Center Outsourcing Business (2019-2024)

Figure 54. Sitel Revenue Growth Rate in Contact Center Outsourcing Business (2019-2024)

Figure 55. Teleperformance Revenue Growth Rate in Contact Center Outsourcing Business (2019-2024)

Figure 56. Xerox Corporation Revenue Growth Rate in Contact Center Outsourcing Business (2019-2024)

Figure 57. CGS Inc Revenue Growth Rate in Contact Center Outsourcing Business (2019-2024)

Figure 58. HGS Revenue Growth Rate in Contact Center Outsourcing Business (2019-2024)

Figure 59. Datamark, Inc Revenue Growth Rate in Contact Center Outsourcing Business (2019-2024)

Figure 60. Infinit Contact Revenue Growth Rate in Contact Center Outsourcing Business (2019-2024)

Figure 61. Five9 Revenue Growth Rate in Contact Center Outsourcing Business (2019-2024)

Figure 62. VADS Revenue Growth Rate in Contact Center Outsourcing Business (2019-2024)

Figure 63. Alorica Revenue Growth Rate in Contact Center Outsourcing Business (2019-2024)

Figure 64. Invensis Revenue Growth Rate in Contact Center Outsourcing Business (2019-2024)

Figure 65. Transcosmos Revenue Growth Rate in Contact Center Outsourcing Business (2019-2024)

Figure 66. Bottom-up and Top-down Approaches for This Report

Figure 67. Data Triangulation

Figure 68. Key Executives Interviewed

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