List of Tables
Table 1. Outsourced Customer Support Services Market Trends
Table 2. Outsourced Customer Support Services Market Drivers & Opportunity
Table 3. Outsourced Customer Support Services Market Challenges
Table 4. Outsourced Customer Support Services Market Restraints
Table 5. Global Outsourced Customer Support Services Revenue by Company (2019-2024) & (US$ Million)
Table 6. Global Outsourced Customer Support Services Revenue Market Share by Company (2019-2024)
Table 7. Key Companies Outsourced Customer Support Services Manufacturing Base Distribution and Headquarters
Table 8. Key Companies Outsourced Customer Support Services Product Type
Table 9. Key Companies Time to Begin Mass Production of Outsourced Customer Support Services
Table 10. Global Outsourced Customer Support Services Companies Market Concentration Ratio (CR5 and HHI)
Table 11. Global Top Companies Market Share by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Outsourced Customer Support Services as of 2023)
Table 12. Mergers & Acquisitions, Expansion Plans
Table 13. Global Outsourced Customer Support Services Sales Value by Type: 2019 VS 2023 VS 2030 (US$ Million)
Table 14. Global Outsourced Customer Support Services Sales Value by Type (2019-2024) & (US$ Million)
Table 15. Global Outsourced Customer Support Services Sales Value by Type (2025-2030) & (US$ Million)
Table 16. Global Outsourced Customer Support Services Sales Market Share in Value by Type (2019-2024) & (%)
Table 17. Global Outsourced Customer Support Services Sales Market Share in Value by Type (2025-2030) & (%)
Table 18. Global Outsourced Customer Support Services Sales Value by Application: 2019 VS 2023 VS 2030 (US$ Million)
Table 19. Global Outsourced Customer Support Services Sales Value by Application (2019-2024) & (US$ Million)
Table 20. Global Outsourced Customer Support Services Sales Value by Application (2025-2030) & (US$ Million)
Table 21. Global Outsourced Customer Support Services Sales Market Share in Value by Application (2019-2024) & (%)
Table 22. Global Outsourced Customer Support Services Sales Market Share in Value by Application (2025-2030) & (%)
Table 23. Global Outsourced Customer Support Services Sales Value by Region: 2019 VS 2023 VS 2030 (US$ Million)
Table 24. Global Outsourced Customer Support Services Sales Value by Region (2019-2024) & (US$ Million)
Table 25. Global Outsourced Customer Support Services Sales Value by Region (2025-2030) & (US$ Million)
Table 26. Global Outsourced Customer Support Services Sales Value by Region (2019-2024) & (%)
Table 27. Global Outsourced Customer Support Services Sales Value by Region (2025-2030) & (%)
Table 28. Key Countries/Regions Outsourced Customer Support Services Sales Value Growth Trends, (US$ Million): 2019 VS 2023 VS 2030
Table 29. Key Countries/Regions Outsourced Customer Support Services Sales Value, (2019-2024) & (US$ Million)
Table 30. Key Countries/Regions Outsourced Customer Support Services Sales Value, (2025-2030) & (US$ Million)
Table 31. Teleperformance SA Basic Information List
Table 32. Teleperformance SA Description and Business Overview
Table 33. Teleperformance SA Outsourced Customer Support Services Products, Services and Solutions
Table 34. Revenue (US$ Million) in Outsourced Customer Support Services Business of Teleperformance SA (2019-2024)
Table 35. Teleperformance SA Recent Developments
Table 36. Convergys Basic Information List
Table 37. Convergys Description and Business Overview
Table 38. Convergys Outsourced Customer Support Services Products, Services and Solutions
Table 39. Revenue (US$ Million) in Outsourced Customer Support Services Business of Convergys (2019-2024)
Table 40. Convergys Recent Developments
Table 41. Arvato Basic Information List
Table 42. Arvato Description and Business Overview
Table 43. Arvato Outsourced Customer Support Services Products, Services and Solutions
Table 44. Revenue (US$ Million) in Outsourced Customer Support Services Business of Arvato (2019-2024)
Table 45. Arvato Recent Developments
Table 46. Sykes Enterprises Basic Information List
Table 47. Sykes Enterprises Description and Business Overview
Table 48. Sykes Enterprises Outsourced Customer Support Services Products, Services and Solutions
Table 49. Revenue (US$ Million) in Outsourced Customer Support Services Business of Sykes Enterprises (2019-2024)
Table 50. Sykes Enterprises Recent Developments
Table 51. Enshored Basic Information List
Table 52. Enshored Description and Business Overview
Table 53. Enshored Outsourced Customer Support Services Products, Services and Solutions
Table 54. Revenue (US$ Million) in Outsourced Customer Support Services Business of Enshored (2019-2024)
Table 55. Enshored Recent Developments
Table 56. GCS Agents Basic Information List
Table 57. GCS Agents Description and Business Overview
Table 58. GCS Agents Outsourced Customer Support Services Products, Services and Solutions
Table 59. Revenue (US$ Million) in Outsourced Customer Support Services Business of GCS Agents (2019-2024)
Table 60. GCS Agents Recent Developments
Table 61. Helpware Basic Information List
Table 62. Helpware Description and Business Overview
Table 63. Helpware Outsourced Customer Support Services Products, Services and Solutions
Table 64. Revenue (US$ Million) in Outsourced Customer Support Services Business of Helpware (2019-2024)
Table 65. Helpware Recent Developments
Table 66. Open Access BPO Basic Information List
Table 67. Open Access BPO Description and Business Overview
Table 68. Open Access BPO Outsourced Customer Support Services Products, Services and Solutions
Table 69. Revenue (US$ Million) in Outsourced Customer Support Services Business of Open Access BPO (2019-2024)
Table 70. Open Access BPO Recent Developments
Table 71. Peak Support Basic Information List
Table 72. Peak Support Description and Business Overview
Table 73. Peak Support Outsourced Customer Support Services Products, Services and Solutions
Table 74. Revenue (US$ Million) in Outsourced Customer Support Services Business of Peak Support (2019-2024)
Table 75. Peak Support Recent Developments
Table 76. SureCall Basic Information List
Table 77. SureCall Description and Business Overview
Table 78. SureCall Outsourced Customer Support Services Products, Services and Solutions
Table 79. Revenue (US$ Million) in Outsourced Customer Support Services Business of SureCall (2019-2024)
Table 80. SureCall Recent Developments
Table 81. Key Raw Materials Lists
Table 82. Raw Materials Key Suppliers Lists
Table 83. Outsourced Customer Support Services Downstream Customers
Table 84. Outsourced Customer Support Services Distributors List
Table 85. Research Programs/Design for This Report
Table 86. Key Data Information from Secondary Sources
Table 87. Key Data Information from Primary Sources
Table 88. Business Unit and Senior & Team Lead Analysts
List of Figures
Figure 1. Outsourced Customer Support Services Product Picture
Figure 2. Global Outsourced Customer Support Services Sales Value, 2019 VS 2023 VS 2030 (US$ Million)
Figure 3. Global Outsourced Customer Support Services Sales Value (2019-2030) & (US$ Million)
Figure 4. Outsourced Customer Support Services Report Years Considered
Figure 5. Global Outsourced Customer Support Services Players Revenue Ranking (2023) & (US$ Million)
Figure 6. The 5 and 10 Largest Manufacturers in the World: Market Share by Outsourced Customer Support Services Revenue in 2023
Figure 7. Outsourced Customer Support Services Market Share by Company Type (Tier 1, Tier 2, and Tier 3): 2019 VS 2023
Figure 8. Onshore Outsourcing Services Picture
Figure 9. Offshore Outsourcing Services Picture
Figure 10. Global Outsourced Customer Support Services Sales Value by Type (2019 VS 2023 VS 2030) & (US$ Million)
Figure 11. Global Outsourced Customer Support Services Sales Value Market Share by Type, 2023 & 2030
Figure 12. Product Picture of Banking, Financial Services and Insurance (BFSI)
Figure 13. Product Picture of Communication
Figure 14. Product Picture of Healthcare and Life Sciences
Figure 15. Product Picture of Government
Figure 16. Product Picture of Retail and Consumer Goods
Figure 17. Product Picture of Others
Figure 18. Global Outsourced Customer Support Services Sales Value by Application (2019 VS 2023 VS 2030) & (US$ Million)
Figure 19. Global Outsourced Customer Support Services Sales Value Market Share by Application, 2023 & 2030
Figure 20. North America Outsourced Customer Support Services Sales Value (2019-2030) & (US$ Million)
Figure 21. North America Outsourced Customer Support Services Sales Value by Country (%), 2023 VS 2030
Figure 22. Europe Outsourced Customer Support Services Sales Value (2019-2030) & (US$ Million)
Figure 23. Europe Outsourced Customer Support Services Sales Value by Country (%), 2023 VS 2030
Figure 24. Asia Pacific Outsourced Customer Support Services Sales Value (2019-2030) & (US$ Million)
Figure 25. Asia Pacific Outsourced Customer Support Services Sales Value by Country (%), 2023 VS 2030
Figure 26. South America Outsourced Customer Support Services Sales Value (2019-2030) & (US$ Million)
Figure 27. South America Outsourced Customer Support Services Sales Value by Country (%), 2023 VS 2030
Figure 28. Middle East & Africa Outsourced Customer Support Services Sales Value (2019-2030) & (US$ Million)
Figure 29. Middle East & Africa Outsourced Customer Support Services Sales Value by Country (%), 2023 VS 2030
Figure 30. Key Countries/Regions Outsourced Customer Support Services Sales Value (%), (2019-2030)
Figure 31. United States Outsourced Customer Support Services Sales Value, (2019-2030) & (US$ Million)
Figure 32. United States Outsourced Customer Support Services Sales Value by Type (%), 2023 VS 2030
Figure 33. United States Outsourced Customer Support Services Sales Value by Application (%), 2023 VS 2030
Figure 34. Europe Outsourced Customer Support Services Sales Value, (2019-2030) & (US$ Million)
Figure 35. Europe Outsourced Customer Support Services Sales Value by Type (%), 2023 VS 2030
Figure 36. Europe Outsourced Customer Support Services Sales Value by Application (%), 2023 VS 2030
Figure 37. China Outsourced Customer Support Services Sales Value, (2019-2030) & (US$ Million)
Figure 38. China Outsourced Customer Support Services Sales Value by Type (%), 2023 VS 2030
Figure 39. China Outsourced Customer Support Services Sales Value by Application (%), 2023 VS 2030
Figure 40. Japan Outsourced Customer Support Services Sales Value, (2019-2030) & (US$ Million)
Figure 41. Japan Outsourced Customer Support Services Sales Value by Type (%), 2023 VS 2030
Figure 42. Japan Outsourced Customer Support Services Sales Value by Application (%), 2023 VS 2030
Figure 43. South Korea Outsourced Customer Support Services Sales Value, (2019-2030) & (US$ Million)
Figure 44. South Korea Outsourced Customer Support Services Sales Value by Type (%), 2023 VS 2030
Figure 45. South Korea Outsourced Customer Support Services Sales Value by Application (%), 2023 VS 2030
Figure 46. Southeast Asia Outsourced Customer Support Services Sales Value, (2019-2030) & (US$ Million)
Figure 47. Southeast Asia Outsourced Customer Support Services Sales Value by Type (%), 2023 VS 2030
Figure 48. Southeast Asia Outsourced Customer Support Services Sales Value by Application (%), 2023 VS 2030
Figure 49. India Outsourced Customer Support Services Sales Value, (2019-2030) & (US$ Million)
Figure 50. India Outsourced Customer Support Services Sales Value by Type (%), 2023 VS 2030
Figure 51. India Outsourced Customer Support Services Sales Value by Application (%), 2023 VS 2030
Figure 52. Outsourced Customer Support Services Industrial Chain
Figure 53. Outsourced Customer Support Services Manufacturing Cost Structure
Figure 54. Channels of Distribution (Direct Sales, and Distribution)
Figure 55. Bottom-up and Top-down Approaches for This Report
Figure 56. Data Triangulation
