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Global Customer Support Outsourcing Services Market Research Report 2024

Published Date: September 2024

Report Code: QYRE-Auto-5M18319

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Global Customer Support Outsourcing Services Market Research Report 2024

Code: QYRE-Auto-5M18319

Report

September 2024

Pages:104

QYResearch

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DESCRIPTION

TABLE OF CONTENT

TABLES & FIGURES

FEATURED COMPANIES

Teams

Enterprises

Concentrix

TTEC

Alorica

PartnerHero

Foundever

Simply Contact

Wow24-7

Teleperformance

SupportYourApp

Helpware

Sykes

Ascensos

Influx

SkyCOM

Integra

Telus

Arise

Convergys

Arvato

Serco

Atento

TeleTech Holdings

1840 & Company

Boldr

VXI Global Solutions

Customer Support Outsourcing Services Market Size

The global Customer Support Outsourcing Services market was valued at US$ 8876 million in 2023 and is anticipated to reach US$ 14390 million by 2030, witnessing a CAGR of 7.5% during the forecast period 2024-2030.

Customer Support Outsourcing Services Market

Customer support outsourcing service refers to a service model in which an enterprise outsources non-core customer service work to a professional third-party service provider. This service model covers a variety of customer support activities and aims to provide enterprises with efficient and high-quality customer service experience through professional teams and processes.

North American market for Customer Support Outsourcing Services is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.

Asia-Pacific market for Customer Support Outsourcing Services is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.

The global market for Customer Support Outsourcing Services in Large Enterprises is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.

The major global companies of Customer Support Outsourcing Services include 1840 & Company, Concentrix, TTEC, Alorica, PartnerHero, Boldr, Foundever, Simply Contact, WOW24-7, Teleperformance, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.

This report aims to provide a comprehensive presentation of the global market for Customer Support Outsourcing Services, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Support Outsourcing Services.

The Customer Support Outsourcing Services market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Customer Support Outsourcing Services market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Customer Support Outsourcing Services companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

Scope of Customer Support Outsourcing Services Market Report

Report Metric	Details
Report Name	Customer Support Outsourcing Services Market
Accounted market size in 2023	US$ 8876 million
Forecasted market size in 2030	US$ 14390 million
CAGR	7.5%
Base Year	2023
Forecasted years	2024 - 2030
Segment by Type	Email Support Live Chat Support Social Media Management Voice-based Customer Service Technical Support E-commerce Support Others
Segment by Application	Large Enterprises SMEs
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	1840 & Company, Concentrix, TTEC, Alorica, PartnerHero, Boldr, Foundever, Simply Contact, WOW24-7, Teleperformance, SupportYourApp, Helpware, Sykes, Ascensos, VXI Global Solutions, InfluX, Skycom, Integra, Telus, Arise, Convergys, Arvato, Serco, Atento, TeleTech Holdings
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Support Outsourcing Services company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

FAQ for this report

How fast is Customer Support Outsourcing Services Market growing?

Ans: The Customer Support Outsourcing Services Market witnessing a CAGR of 7.5% during the forecast period 2024-2030.

What is the Customer Support Outsourcing Services Market size in 2030?

Ans: The Customer Support Outsourcing Services Market size in 2030 will be US$ 14390 million.

Who are the main players in the Customer Support Outsourcing Services Market report?

Ans: The main players in the Customer Support Outsourcing Services Market are 1840 & Company, Concentrix, TTEC, Alorica, PartnerHero, Boldr, Foundever, Simply Contact, WOW24-7, Teleperformance, SupportYourApp, Helpware, Sykes, Ascensos, VXI Global Solutions, InfluX, Skycom, Integra, Telus, Arise, Convergys, Arvato, Serco, Atento, TeleTech Holdings

What are the Application segmentation covered in the Customer Support Outsourcing Services Market report?

Ans: The Applications covered in the Customer Support Outsourcing Services Market report are Large Enterprises, SMEs

What are the Type segmentation covered in the Customer Support Outsourcing Services Market report?

Ans: The Types covered in the Customer Support Outsourcing Services Market report are Email Support, Live Chat Support, Social Media Management, Voice-based Customer Service, Technical Support, E-commerce Support, Others

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1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Customer Support Outsourcing Services Market Size Growth Rate by Type: 2019 VS 2023 VS 2030

1.2.2 Email Support

1.2.3 Live Chat Support

1.2.4 Social Media Management

1.2.5 Voice-based Customer Service

1.2.6 Technical Support

1.2.7 E-commerce Support

1.2.8 Others

1.3 Market by Application

1.3.1 Global Customer Support Outsourcing Services Market Growth by Application: 2019 VS 2023 VS 2030

1.3.2 Large Enterprises

1.3.3 SMEs

1.4 Assumptions and Limitations

1.5 Study Objectives

1.6 Years Considered

2 Global Growth Trends

2.1 Global Customer Support Outsourcing Services Market Perspective (2019-2030)

2.2 Global Customer Support Outsourcing Services Growth Trends by Region

2.2.1 Global Customer Support Outsourcing Services Market Size by Region: 2019 VS 2023 VS 2030

2.2.2 Customer Support Outsourcing Services Historic Market Size by Region (2019-2024)

2.2.3 Customer Support Outsourcing Services Forecasted Market Size by Region (2025-2030)

2.3 Customer Support Outsourcing Services Market Dynamics

2.3.1 Customer Support Outsourcing Services Industry Trends

2.3.2 Customer Support Outsourcing Services Market Drivers

2.3.3 Customer Support Outsourcing Services Market Challenges

2.3.4 Customer Support Outsourcing Services Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top Customer Support Outsourcing Services Players by Revenue

3.1.1 Global Top Customer Support Outsourcing Services Players by Revenue (2019-2024)

3.1.2 Global Customer Support Outsourcing Services Revenue Market Share by Players (2019-2024)

3.2 Global Customer Support Outsourcing Services Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Global Key Players Ranking by Customer Support Outsourcing Services Revenue

3.4 Global Customer Support Outsourcing Services Market Concentration Ratio

3.4.1 Global Customer Support Outsourcing Services Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Customer Support Outsourcing Services Revenue in 2023

3.5 Global Key Players of Customer Support Outsourcing Services Head office and Area Served

3.6 Global Key Players of Customer Support Outsourcing Services, Product and Application

3.7 Global Key Players of Customer Support Outsourcing Services, Date of Enter into This Industry

3.8 Mergers & Acquisitions, Expansion Plans

4 Customer Support Outsourcing Services Breakdown Data by Type

4.1 Global Customer Support Outsourcing Services Historic Market Size by Type (2019-2024)

4.2 Global Customer Support Outsourcing Services Forecasted Market Size by Type (2025-2030)

5 Customer Support Outsourcing Services Breakdown Data by Application

5.1 Global Customer Support Outsourcing Services Historic Market Size by Application (2019-2024)

5.2 Global Customer Support Outsourcing Services Forecasted Market Size by Application (2025-2030)

6 North America

6.1 North America Customer Support Outsourcing Services Market Size (2019-2030)

6.2 North America Customer Support Outsourcing Services Market Growth Rate by Country: 2019 VS 2023 VS 2030

6.3 North America Customer Support Outsourcing Services Market Size by Country (2019-2024)

6.4 North America Customer Support Outsourcing Services Market Size by Country (2025-2030)

6.5 United States

6.6 Canada

7 Europe

7.1 Europe Customer Support Outsourcing Services Market Size (2019-2030)

7.2 Europe Customer Support Outsourcing Services Market Growth Rate by Country: 2019 VS 2023 VS 2030

7.3 Europe Customer Support Outsourcing Services Market Size by Country (2019-2024)

7.4 Europe Customer Support Outsourcing Services Market Size by Country (2025-2030)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8 Asia-Pacific

8.1 Asia-Pacific Customer Support Outsourcing Services Market Size (2019-2030)

8.2 Asia-Pacific Customer Support Outsourcing Services Market Growth Rate by Country: 2019 VS 2023 VS 2030

8.3 Asia-Pacific Customer Support Outsourcing Services Market Size by Region (2019-2024)

8.4 Asia-Pacific Customer Support Outsourcing Services Market Size by Region (2025-2030)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9 Latin America

9.1 Latin America Customer Support Outsourcing Services Market Size (2019-2030)

9.2 Latin America Customer Support Outsourcing Services Market Growth Rate by Country: 2019 VS 2023 VS 2030

9.3 Latin America Customer Support Outsourcing Services Market Size by Country (2019-2024)

9.4 Latin America Customer Support Outsourcing Services Market Size by Country (2025-2030)

9.5 Mexico

9.6 Brazil

10 Middle East & Africa

10.1 Middle East & Africa Customer Support Outsourcing Services Market Size (2019-2030)

10.2 Middle East & Africa Customer Support Outsourcing Services Market Growth Rate by Country: 2019 VS 2023 VS 2030

10.3 Middle East & Africa Customer Support Outsourcing Services Market Size by Country (2019-2024)

10.4 Middle East & Africa Customer Support Outsourcing Services Market Size by Country (2025-2030)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11 Key Players Profiles

11.1 1840 & Company

11.1.1 1840 & Company Company Details

11.1.2 1840 & Company Business Overview

11.1.3 1840 & Company Customer Support Outsourcing Services Introduction

11.1.4 1840 & Company Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.1.5 1840 & Company Recent Development

11.2 Concentrix

11.2.1 Concentrix Company Details

11.2.2 Concentrix Business Overview

11.2.3 Concentrix Customer Support Outsourcing Services Introduction

11.2.4 Concentrix Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.2.5 Concentrix Recent Development

11.3 TTEC

11.3.1 TTEC Company Details

11.3.2 TTEC Business Overview

11.3.3 TTEC Customer Support Outsourcing Services Introduction

11.3.4 TTEC Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.3.5 TTEC Recent Development

11.4 Alorica

11.4.1 Alorica Company Details

11.4.2 Alorica Business Overview

11.4.3 Alorica Customer Support Outsourcing Services Introduction

11.4.4 Alorica Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.4.5 Alorica Recent Development

11.5 PartnerHero

11.5.1 PartnerHero Company Details

11.5.2 PartnerHero Business Overview

11.5.3 PartnerHero Customer Support Outsourcing Services Introduction

11.5.4 PartnerHero Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.5.5 PartnerHero Recent Development

11.6 Boldr

11.6.1 Boldr Company Details

11.6.2 Boldr Business Overview

11.6.3 Boldr Customer Support Outsourcing Services Introduction

11.6.4 Boldr Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.6.5 Boldr Recent Development

11.7 Foundever

11.7.1 Foundever Company Details

11.7.2 Foundever Business Overview

11.7.3 Foundever Customer Support Outsourcing Services Introduction

11.7.4 Foundever Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.7.5 Foundever Recent Development

11.8 Simply Contact

11.8.1 Simply Contact Company Details

11.8.2 Simply Contact Business Overview

11.8.3 Simply Contact Customer Support Outsourcing Services Introduction

11.8.4 Simply Contact Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.8.5 Simply Contact Recent Development

11.9 WOW24-7

11.9.1 WOW24-7 Company Details

11.9.2 WOW24-7 Business Overview

11.9.3 WOW24-7 Customer Support Outsourcing Services Introduction

11.9.4 WOW24-7 Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.9.5 WOW24-7 Recent Development

11.10 Teleperformance

11.10.1 Teleperformance Company Details

11.10.2 Teleperformance Business Overview

11.10.3 Teleperformance Customer Support Outsourcing Services Introduction

11.10.4 Teleperformance Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.10.5 Teleperformance Recent Development

11.11 SupportYourApp

11.11.1 SupportYourApp Company Details

11.11.2 SupportYourApp Business Overview

11.11.3 SupportYourApp Customer Support Outsourcing Services Introduction

11.11.4 SupportYourApp Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.11.5 SupportYourApp Recent Development

11.12 Helpware

11.12.1 Helpware Company Details

11.12.2 Helpware Business Overview

11.12.3 Helpware Customer Support Outsourcing Services Introduction

11.12.4 Helpware Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.12.5 Helpware Recent Development

11.13 Sykes

11.13.1 Sykes Company Details

11.13.2 Sykes Business Overview

11.13.3 Sykes Customer Support Outsourcing Services Introduction

11.13.4 Sykes Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.13.5 Sykes Recent Development

11.14 Ascensos

11.14.1 Ascensos Company Details

11.14.2 Ascensos Business Overview

11.14.3 Ascensos Customer Support Outsourcing Services Introduction

11.14.4 Ascensos Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.14.5 Ascensos Recent Development

11.15 VXI Global Solutions

11.15.1 VXI Global Solutions Company Details

11.15.2 VXI Global Solutions Business Overview

11.15.3 VXI Global Solutions Customer Support Outsourcing Services Introduction

11.15.4 VXI Global Solutions Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.15.5 VXI Global Solutions Recent Development

11.16 InfluX

11.16.1 InfluX Company Details

11.16.2 InfluX Business Overview

11.16.3 InfluX Customer Support Outsourcing Services Introduction

11.16.4 InfluX Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.16.5 InfluX Recent Development

11.17 Skycom

11.17.1 Skycom Company Details

11.17.2 Skycom Business Overview

11.17.3 Skycom Customer Support Outsourcing Services Introduction

11.17.4 Skycom Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.17.5 Skycom Recent Development

11.18 Integra

11.18.1 Integra Company Details

11.18.2 Integra Business Overview

11.18.3 Integra Customer Support Outsourcing Services Introduction

11.18.4 Integra Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.18.5 Integra Recent Development

11.19 Telus

11.19.1 Telus Company Details

11.19.2 Telus Business Overview

11.19.3 Telus Customer Support Outsourcing Services Introduction

11.19.4 Telus Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.19.5 Telus Recent Development

11.20 Arise

11.20.1 Arise Company Details

11.20.2 Arise Business Overview

11.20.3 Arise Customer Support Outsourcing Services Introduction

11.20.4 Arise Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.20.5 Arise Recent Development

11.21 Convergys

11.21.1 Convergys Company Details

11.21.2 Convergys Business Overview

11.21.3 Convergys Customer Support Outsourcing Services Introduction

11.21.4 Convergys Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.21.5 Convergys Recent Development

11.22 Arvato

11.22.1 Arvato Company Details

11.22.2 Arvato Business Overview

11.22.3 Arvato Customer Support Outsourcing Services Introduction

11.22.4 Arvato Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.22.5 Arvato Recent Development

11.23 Serco

11.23.1 Serco Company Details

11.23.2 Serco Business Overview

11.23.3 Serco Customer Support Outsourcing Services Introduction

11.23.4 Serco Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.23.5 Serco Recent Development

11.24 Atento

11.24.1 Atento Company Details

11.24.2 Atento Business Overview

11.24.3 Atento Customer Support Outsourcing Services Introduction

11.24.4 Atento Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.24.5 Atento Recent Development

11.25 TeleTech Holdings

11.25.1 TeleTech Holdings Company Details

11.25.2 TeleTech Holdings Business Overview

11.25.3 TeleTech Holdings Customer Support Outsourcing Services Introduction

11.25.4 TeleTech Holdings Revenue in Customer Support Outsourcing Services Business (2019-2024)

11.25.5 TeleTech Holdings Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.1.1 Research Programs/Design

13.1.1.2 Market Size Estimation

13.1.1.3 Market Breakdown and Data Triangulation

13.1.2 Data Source

13.1.2.1 Secondary Sources

13.1.2.2 Primary Sources

13.2 Author Details

13.3 Disclaimer

FEATURED COMPANIES

Teams

Enterprises

Concentrix

TTEC

Alorica

PartnerHero

Foundever

Simply Contact

Wow24-7

Teleperformance

SupportYourApp

Helpware

Sykes

Ascensos

Influx

SkyCOM

Integra

Telus

Arise

Convergys

Arvato

Serco

Atento

TeleTech Holdings

1840 & Company

Boldr

VXI Global Solutions

List of Tables

Table 1. Global Customer Support Outsourcing Services Market Size Growth Rate by Type (US$ Million): 2019 VS 2023 VS 2030

Table 2. Key Players of Email Support

Table 3. Key Players of Live Chat Support

Table 4. Key Players of Social Media Management

Table 5. Key Players of Voice-based Customer Service

Table 6. Key Players of Technical Support

Table 7. Key Players of E-commerce Support

Table 8. Key Players of Others

Table 9. Global Customer Support Outsourcing Services Market Size Growth by Application (US$ Million): 2019 VS 2023 VS 2030

Table 10. Global Customer Support Outsourcing Services Market Size by Region (US$ Million): 2019 VS 2023 VS 2030

Table 11. Global Customer Support Outsourcing Services Market Size by Region (2019-2024) & (US$ Million)

Table 12. Global Customer Support Outsourcing Services Market Share by Region (2019-2024)

Table 13. Global Customer Support Outsourcing Services Forecasted Market Size by Region (2025-2030) & (US$ Million)

Table 14. Global Customer Support Outsourcing Services Market Share by Region (2025-2030)

Table 15. Customer Support Outsourcing Services Market Trends

Table 16. Customer Support Outsourcing Services Market Drivers

Table 17. Customer Support Outsourcing Services Market Challenges

Table 18. Customer Support Outsourcing Services Market Restraints

Table 19. Global Customer Support Outsourcing Services Revenue by Players (2019-2024) & (US$ Million)

Table 20. Global Customer Support Outsourcing Services Market Share by Players (2019-2024)

Table 21. Global Top Customer Support Outsourcing Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Support Outsourcing Services as of 2023)

Table 22. Ranking of Global Top Customer Support Outsourcing Services Companies by Revenue (US$ Million) in 2023

Table 23. Global 5 Largest Players Market Share by Customer Support Outsourcing Services Revenue (CR5 and HHI) & (2019-2024)

Table 24. Global Key Players of Customer Support Outsourcing Services, Headquarters and Area Served

Table 25. Global Key Players of Customer Support Outsourcing Services, Product and Application

Table 26. Global Key Players of Customer Support Outsourcing Services, Date of Enter into This Industry

Table 27. Mergers & Acquisitions, Expansion Plans

Table 28. Global Customer Support Outsourcing Services Market Size by Type (2019-2024) & (US$ Million)

Table 29. Global Customer Support Outsourcing Services Revenue Market Share by Type (2019-2024)

Table 30. Global Customer Support Outsourcing Services Forecasted Market Size by Type (2025-2030) & (US$ Million)

Table 31. Global Customer Support Outsourcing Services Revenue Market Share by Type (2025-2030)

Table 32. Global Customer Support Outsourcing Services Market Size by Application (2019-2024) & (US$ Million)

Table 33. Global Customer Support Outsourcing Services Revenue Market Share by Application (2019-2024)

Table 34. Global Customer Support Outsourcing Services Forecasted Market Size by Application (2025-2030) & (US$ Million)

Table 35. Global Customer Support Outsourcing Services Revenue Market Share by Application (2025-2030)

Table 36. North America Customer Support Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 37. North America Customer Support Outsourcing Services Market Size by Country (2019-2024) & (US$ Million)

Table 38. North America Customer Support Outsourcing Services Market Size by Country (2025-2030) & (US$ Million)

Table 39. Europe Customer Support Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 40. Europe Customer Support Outsourcing Services Market Size by Country (2019-2024) & (US$ Million)

Table 41. Europe Customer Support Outsourcing Services Market Size by Country (2025-2030) & (US$ Million)

Table 42. Asia-Pacific Customer Support Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 43. Asia-Pacific Customer Support Outsourcing Services Market Size by Region (2019-2024) & (US$ Million)

Table 44. Asia-Pacific Customer Support Outsourcing Services Market Size by Region (2025-2030) & (US$ Million)

Table 45. Latin America Customer Support Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 46. Latin America Customer Support Outsourcing Services Market Size by Country (2019-2024) & (US$ Million)

Table 47. Latin America Customer Support Outsourcing Services Market Size by Country (2025-2030) & (US$ Million)

Table 48. Middle East & Africa Customer Support Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 49. Middle East & Africa Customer Support Outsourcing Services Market Size by Country (2019-2024) & (US$ Million)

Table 50. Middle East & Africa Customer Support Outsourcing Services Market Size by Country (2025-2030) & (US$ Million)

Table 51. 1840 & Company Company Details

Table 52. 1840 & Company Business Overview

Table 53. 1840 & Company Customer Support Outsourcing Services Product

Table 54. 1840 & Company Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 55. 1840 & Company Recent Development

Table 56. Concentrix Company Details

Table 57. Concentrix Business Overview

Table 58. Concentrix Customer Support Outsourcing Services Product

Table 59. Concentrix Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 60. Concentrix Recent Development

Table 61. TTEC Company Details

Table 62. TTEC Business Overview

Table 63. TTEC Customer Support Outsourcing Services Product

Table 64. TTEC Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 65. TTEC Recent Development

Table 66. Alorica Company Details

Table 67. Alorica Business Overview

Table 68. Alorica Customer Support Outsourcing Services Product

Table 69. Alorica Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 70. Alorica Recent Development

Table 71. PartnerHero Company Details

Table 72. PartnerHero Business Overview

Table 73. PartnerHero Customer Support Outsourcing Services Product

Table 74. PartnerHero Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 75. PartnerHero Recent Development

Table 76. Boldr Company Details

Table 77. Boldr Business Overview

Table 78. Boldr Customer Support Outsourcing Services Product

Table 79. Boldr Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 80. Boldr Recent Development

Table 81. Foundever Company Details

Table 82. Foundever Business Overview

Table 83. Foundever Customer Support Outsourcing Services Product

Table 84. Foundever Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 85. Foundever Recent Development

Table 86. Simply Contact Company Details

Table 87. Simply Contact Business Overview

Table 88. Simply Contact Customer Support Outsourcing Services Product

Table 89. Simply Contact Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 90. Simply Contact Recent Development

Table 91. WOW24-7 Company Details

Table 92. WOW24-7 Business Overview

Table 93. WOW24-7 Customer Support Outsourcing Services Product

Table 94. WOW24-7 Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 95. WOW24-7 Recent Development

Table 96. Teleperformance Company Details

Table 97. Teleperformance Business Overview

Table 98. Teleperformance Customer Support Outsourcing Services Product

Table 99. Teleperformance Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 100. Teleperformance Recent Development

Table 101. SupportYourApp Company Details

Table 102. SupportYourApp Business Overview

Table 103. SupportYourApp Customer Support Outsourcing Services Product

Table 104. SupportYourApp Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 105. SupportYourApp Recent Development

Table 106. Helpware Company Details

Table 107. Helpware Business Overview

Table 108. Helpware Customer Support Outsourcing Services Product

Table 109. Helpware Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 110. Helpware Recent Development

Table 111. Sykes Company Details

Table 112. Sykes Business Overview

Table 113. Sykes Customer Support Outsourcing Services Product

Table 114. Sykes Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 115. Sykes Recent Development

Table 116. Ascensos Company Details

Table 117. Ascensos Business Overview

Table 118. Ascensos Customer Support Outsourcing Services Product

Table 119. Ascensos Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 120. Ascensos Recent Development

Table 121. VXI Global Solutions Company Details

Table 122. VXI Global Solutions Business Overview

Table 123. VXI Global Solutions Customer Support Outsourcing Services Product

Table 124. VXI Global Solutions Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 125. VXI Global Solutions Recent Development

Table 126. InfluX Company Details

Table 127. InfluX Business Overview

Table 128. InfluX Customer Support Outsourcing Services Product

Table 129. InfluX Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 130. InfluX Recent Development

Table 131. Skycom Company Details

Table 132. Skycom Business Overview

Table 133. Skycom Customer Support Outsourcing Services Product

Table 134. Skycom Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 135. Skycom Recent Development

Table 136. Integra Company Details

Table 137. Integra Business Overview

Table 138. Integra Customer Support Outsourcing Services Product

Table 139. Integra Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 140. Integra Recent Development

Table 141. Telus Company Details

Table 142. Telus Business Overview

Table 143. Telus Customer Support Outsourcing Services Product

Table 144. Telus Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 145. Telus Recent Development

Table 146. Arise Company Details

Table 147. Arise Business Overview

Table 148. Arise Customer Support Outsourcing Services Product

Table 149. Arise Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 150. Arise Recent Development

Table 151. Convergys Company Details

Table 152. Convergys Business Overview

Table 153. Convergys Customer Support Outsourcing Services Product

Table 154. Convergys Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 155. Convergys Recent Development

Table 156. Arvato Company Details

Table 157. Arvato Business Overview

Table 158. Arvato Customer Support Outsourcing Services Product

Table 159. Arvato Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 160. Arvato Recent Development

Table 161. Serco Company Details

Table 162. Serco Business Overview

Table 163. Serco Customer Support Outsourcing Services Product

Table 164. Serco Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 165. Serco Recent Development

Table 166. Atento Company Details

Table 167. Atento Business Overview

Table 168. Atento Customer Support Outsourcing Services Product

Table 169. Atento Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 170. Atento Recent Development

Table 171. TeleTech Holdings Company Details

Table 172. TeleTech Holdings Business Overview

Table 173. TeleTech Holdings Customer Support Outsourcing Services Product

Table 174. TeleTech Holdings Revenue in Customer Support Outsourcing Services Business (2019-2024) & (US$ Million)

Table 175. TeleTech Holdings Recent Development

Table 176. Research Programs/Design for This Report

Table 177. Key Data Information from Secondary Sources

Table 178. Key Data Information from Primary Sources

Table 179. Authors List of This Report

List of Figures

Figure 1. Customer Support Outsourcing Services Picture

Figure 2. Global Customer Support Outsourcing Services Market Size Comparison by Type (2024-2030) & (US$ Million)

Figure 3. Global Customer Support Outsourcing Services Market Share by Type: 2023 VS 2030

Figure 4. Email Support Features

Figure 5. Live Chat Support Features

Figure 6. Social Media Management Features

Figure 7. Voice-based Customer Service Features

Figure 8. Technical Support Features

Figure 9. E-commerce Support Features

Figure 10. Others Features

Figure 11. Global Customer Support Outsourcing Services Market Size by Application (2024-2030) & (US$ Million)

Figure 12. Global Customer Support Outsourcing Services Market Share by Application: 2023 VS 2030

Figure 13. Large Enterprises Case Studies

Figure 14. SMEs Case Studies

Figure 15. Customer Support Outsourcing Services Report Years Considered

Figure 16. Global Customer Support Outsourcing Services Market Size (US$ Million), Year-over-Year: 2019-2030

Figure 17. Global Customer Support Outsourcing Services Market Size, (US$ Million), 2019 VS 2023 VS 2030

Figure 18. Global Customer Support Outsourcing Services Market Share by Region: 2023 VS 2030

Figure 19. Global Customer Support Outsourcing Services Market Share by Players in 2023

Figure 20. Global Top Customer Support Outsourcing Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Support Outsourcing Services as of 2023)

Figure 21. The Top 10 and 5 Players Market Share by Customer Support Outsourcing Services Revenue in 2023

Figure 22. North America Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 23. North America Customer Support Outsourcing Services Market Share by Country (2019-2030)

Figure 24. United States Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 25. Canada Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 26. Europe Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 27. Europe Customer Support Outsourcing Services Market Share by Country (2019-2030)

Figure 28. Germany Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 29. France Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 30. U.K. Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 31. Italy Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 32. Russia Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 33. Nordic Countries Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 34. Asia-Pacific Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 35. Asia-Pacific Customer Support Outsourcing Services Market Share by Region (2019-2030)

Figure 36. China Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 37. Japan Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 38. South Korea Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 39. Southeast Asia Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 40. India Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 41. Australia Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 42. Latin America Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 43. Latin America Customer Support Outsourcing Services Market Share by Country (2019-2030)

Figure 44. Mexico Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 45. Brazil Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 46. Middle East & Africa Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 47. Middle East & Africa Customer Support Outsourcing Services Market Share by Country (2019-2030)

Figure 48. Turkey Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 49. Saudi Arabia Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 50. UAE Customer Support Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 51. 1840 & Company Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 52. Concentrix Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 53. TTEC Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 54. Alorica Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 55. PartnerHero Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 56. Boldr Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 57. Foundever Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 58. Simply Contact Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 59. WOW24-7 Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 60. Teleperformance Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 61. SupportYourApp Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 62. Helpware Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 63. Sykes Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 64. Ascensos Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 65. VXI Global Solutions Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 66. InfluX Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 67. Skycom Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 68. Integra Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 69. Telus Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 70. Arise Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 71. Convergys Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 72. Arvato Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 73. Serco Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 74. Atento Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 75. TeleTech Holdings Revenue Growth Rate in Customer Support Outsourcing Services Business (2019-2024)

Figure 76. Bottom-up and Top-down Approaches for This Report

Figure 77. Data Triangulation

Figure 78. Key Executives Interviewed

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