List of Tables
Table 1. Global Customer Experience Outsourcing Services Market Size Growth Rate by Type (US$ Million): 2019 VS 2023 VS 2030
Table 2. Key Players of Cloud
Table 3. Key Players of On-premise
Table 4. Global Customer Experience Outsourcing Services Market Size Growth by Application (US$ Million): 2019 VS 2023 VS 2030
Table 5. Global Customer Experience Outsourcing Services Market Size by Region (US$ Million): 2019 VS 2023 VS 2030
Table 6. Global Customer Experience Outsourcing Services Market Size by Region (2019-2024) & (US$ Million)
Table 7. Global Customer Experience Outsourcing Services Market Share by Region (2019-2024)
Table 8. Global Customer Experience Outsourcing Services Forecasted Market Size by Region (2025-2030) & (US$ Million)
Table 9. Global Customer Experience Outsourcing Services Market Share by Region (2025-2030)
Table 10. Customer Experience Outsourcing Services Market Trends
Table 11. Customer Experience Outsourcing Services Market Drivers
Table 12. Customer Experience Outsourcing Services Market Challenges
Table 13. Customer Experience Outsourcing Services Market Restraints
Table 14. Global Customer Experience Outsourcing Services Revenue by Players (2019-2024) & (US$ Million)
Table 15. Global Customer Experience Outsourcing Services Market Share by Players (2019-2024)
Table 16. Global Top Customer Experience Outsourcing Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Experience Outsourcing Services as of 2023)
Table 17. Ranking of Global Top Customer Experience Outsourcing Services Companies by Revenue (US$ Million) in 2023
Table 18. Global 5 Largest Players Market Share by Customer Experience Outsourcing Services Revenue (CR5 and HHI) & (2019-2024)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Customer Experience Outsourcing Services Product Solution and Service
Table 21. Date of Enter into Customer Experience Outsourcing Services Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Customer Experience Outsourcing Services Market Size by Type (2019-2024) & (US$ Million)
Table 24. Global Customer Experience Outsourcing Services Revenue Market Share by Type (2019-2024)
Table 25. Global Customer Experience Outsourcing Services Forecasted Market Size by Type (2025-2030) & (US$ Million)
Table 26. Global Customer Experience Outsourcing Services Revenue Market Share by Type (2025-2030)
Table 27. Global Customer Experience Outsourcing Services Market Size by Application (2019-2024) & (US$ Million)
Table 28. Global Customer Experience Outsourcing Services Revenue Market Share by Application (2019-2024)
Table 29. Global Customer Experience Outsourcing Services Forecasted Market Size by Application (2025-2030) & (US$ Million)
Table 30. Global Customer Experience Outsourcing Services Revenue Market Share by Application (2025-2030)
Table 31. North America Customer Experience Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 32. North America Customer Experience Outsourcing Services Market Size by Country (2019-2024) & (US$ Million)
Table 33. North America Customer Experience Outsourcing Services Market Size by Country (2025-2030) & (US$ Million)
Table 34. Europe Customer Experience Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 35. Europe Customer Experience Outsourcing Services Market Size by Country (2019-2024) & (US$ Million)
Table 36. Europe Customer Experience Outsourcing Services Market Size by Country (2025-2030) & (US$ Million)
Table 37. Asia-Pacific Customer Experience Outsourcing Services Market Size Growth Rate by Region (US$ Million): 2019 VS 2023 VS 2030
Table 38. Asia-Pacific Customer Experience Outsourcing Services Market Size by Region (2019-2024) & (US$ Million)
Table 39. Asia-Pacific Customer Experience Outsourcing Services Market Size by Region (2025-2030) & (US$ Million)
Table 40. Latin America Customer Experience Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 41. Latin America Customer Experience Outsourcing Services Market Size by Country (2019-2024) & (US$ Million)
Table 42. Latin America Customer Experience Outsourcing Services Market Size by Country (2025-2030) & (US$ Million)
Table 43. Middle East & Africa Customer Experience Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 44. Middle East & Africa Customer Experience Outsourcing Services Market Size by Country (2019-2024) & (US$ Million)
Table 45. Middle East & Africa Customer Experience Outsourcing Services Market Size by Country (2025-2030) & (US$ Million)
Table 46. Teleperformance SA Company Detail
Table 47. Teleperformance SA Business Overview
Table 48. Teleperformance SA Customer Experience Outsourcing Services Product
Table 49. Teleperformance SA Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)
Table 50. Teleperformance SA Recent Development
Table 51. Acquire BPO Company Detail
Table 52. Acquire BPO Business Overview
Table 53. Acquire BPO Customer Experience Outsourcing Services Product
Table 54. Acquire BPO Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)
Table 55. Acquire BPO Recent Development
Table 56. Concentrix Company Detail
Table 57. Concentrix Business Overview
Table 58. Concentrix Customer Experience Outsourcing Services Product
Table 59. Concentrix Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)
Table 60. Concentrix Recent Development
Table 61. Datacom Company Detail
Table 62. Datacom Business Overview
Table 63. Datacom Customer Experience Outsourcing Services Product
Table 64. Datacom Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)
Table 65. Datacom Recent Development
Table 66. PROBE Group Company Detail
Table 67. PROBE Group Business Overview
Table 68. PROBE Group Customer Experience Outsourcing Services Product
Table 69. PROBE Group Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)
Table 70. PROBE Group Recent Development
Table 71. Serco Company Detail
Table 72. Serco Business Overview
Table 73. Serco Customer Experience Outsourcing Services Product
Table 74. Serco Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)
Table 75. Serco Recent Development
Table 76. Startek Company Detail
Table 77. Startek Business Overview
Table 78. Startek Customer Experience Outsourcing Services Product
Table 79. Startek Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)
Table 80. Startek Recent Development
Table 81. Stellar Global Solutions Company Detail
Table 82. Stellar Global Solutions Business Overview
Table 83. Stellar Global Solutions Customer Experience Outsourcing Services Product
Table 84. Stellar Global Solutions Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)
Table 85. Stellar Global Solutions Recent Development
Table 86. SYKES Company Detail
Table 87. SYKES Business Overview
Table 88. SYKES Customer Experience Outsourcing Services Product
Table 89. SYKES Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)
Table 90. SYKES Recent Development
Table 91. TTEC Company Detail
Table 92. TTEC Business Overview
Table 93. TTEC Customer Experience Outsourcing Services Product
Table 94. TTEC Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)
Table 95. TTEC Recent Development
Table 96. Stream Global Services Company Detail
Table 97. Stream Global Services Business Overview
Table 98. Stream Global Services Customer Experience Outsourcing Services Product
Table 99. Stream Global Services Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)
Table 100. Stream Global Services Recent Development
Table 101. West Corporation Company Detail
Table 102. West Corporation Business Overview
Table 103. West Corporation Customer Experience Outsourcing Services Product
Table 104. West Corporation Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)
Table 105. West Corporation Recent Development
Table 106. Accenture Company Detail
Table 107. Accenture Business Overview
Table 108. Accenture Customer Experience Outsourcing Services Product
Table 109. Accenture Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)
Table 110. Accenture Recent Development
Table 111. Research Programs/Design for This Report
Table 112. Key Data Information from Secondary Sources
Table 113. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Customer Experience Outsourcing Services Market Size Comparison by Type (2024-2030) & (US$ Million)
Figure 2. Global Customer Experience Outsourcing Services Market Share by Type: 2023 VS 2030
Figure 3. Cloud Features
Figure 4. On-premise Features
Figure 5. Global Customer Experience Outsourcing Services Market Size Comparison by Application (2024-2030) & (US$ Million)
Figure 6. Global Customer Experience Outsourcing Services Market Share by Application: 2023 VS 2030
Figure 7. SMEs Case Studies
Figure 8. Large Enterprises Case Studies
Figure 9. Customer Experience Outsourcing Services Report Years Considered
Figure 10. Global Customer Experience Outsourcing Services Market Size (US$ Million), Year-over-Year: 2019-2030
Figure 11. Global Customer Experience Outsourcing Services Market Size, (US$ Million), 2019 VS 2023 VS 2030
Figure 12. Global Customer Experience Outsourcing Services Market Share by Region: 2023 VS 2030
Figure 13. Global Customer Experience Outsourcing Services Market Share by Players in 2023
Figure 14. Global Top Customer Experience Outsourcing Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Experience Outsourcing Services as of 2023)
Figure 15. The Top 10 and 5 Players Market Share by Customer Experience Outsourcing Services Revenue in 2023
Figure 16. North America Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 17. North America Customer Experience Outsourcing Services Market Share by Country (2019-2030)
Figure 18. United States Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 19. Canada Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 20. Europe Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 21. Europe Customer Experience Outsourcing Services Market Share by Country (2019-2030)
Figure 22. Germany Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 23. France Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 24. U.K. Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 25. Italy Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 26. Russia Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 27. Nordic Countries Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 28. Asia-Pacific Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 29. Asia-Pacific Customer Experience Outsourcing Services Market Share by Region (2019-2030)
Figure 30. China Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 31. Japan Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 32. South Korea Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 33. Southeast Asia Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 34. India Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 35. Australia Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 36. Latin America Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 37. Latin America Customer Experience Outsourcing Services Market Share by Country (2019-2030)
Figure 38. Mexico Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 39. Brazil Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 40. Middle East & Africa Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 41. Middle East & Africa Customer Experience Outsourcing Services Market Share by Country (2019-2030)
Figure 42. Turkey Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 43. Saudi Arabia Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 44. Teleperformance SA Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)
Figure 45. Acquire BPO Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)
Figure 46. Concentrix Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)
Figure 47. Datacom Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)
Figure 48. PROBE Group Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)
Figure 49. Serco Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)
Figure 50. Startek Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)
Figure 51. Stellar Global Solutions Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)
Figure 52. SYKES Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)
Figure 53. TTEC Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)
Figure 54. Stream Global Services Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)
Figure 55. West Corporation Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)
Figure 56. Accenture Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)
Figure 57. Bottom-up and Top-down Approaches for This Report
Figure 58. Data Triangulation
Figure 59. Key Executives Interviewed