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Global Customer Experience Outsourcing Services Market Research Report 2025

Published Date: June 2025

Report Code: QYRE-Auto-18A5841

Global Customer Experience Outsourcing Services Market Size Status and Forecast 2021 2027

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Global Customer Experience Outsourcing Services Market Research Report 2025

Code: QYRE-Auto-18A5841

Report

June 2025

Pages:82

QYResearch

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DESCRIPTION

TABLE OF CONTENT

TABLES & FIGURES

FEATURED COMPANIES

Teleperformance SA

Acquire BPO

Concentrix

Datacom

PROBE Group

Serco

StarTek Inc

Stellar Global Solutions

Sykes

TTEC

Stream Global Services

West Corporation

Accenture Plc

Customer Experience Outsourcing Services Market Size

The global market for Customer Experience Outsourcing Services was valued at US$ 2625 million in the year 2024 and is projected to reach a revised size of US$ 3418 million by 2031, growing at a CAGR of 3.9% during the forecast period.

Customer Experience Outsourcing Services Market

Customer Experience (CX) is an aggregate of a customer’s A-Z experience with a brand. It is not a snapshot in time, such as a key touchpoint or a critical interaction. Customer Experience Outsourcing Services enable customers outsource their issues and complaints to a third-party service.

Customer experience outsourcing services are likely to be influenced by the ongoing digital transformation initiatives. This includes the adoption of digital channels, automation, artificial intelligence (AI), and analytics to enhance customer interactions and engagement.

This report aims to provide a comprehensive presentation of the global market for Customer Experience Outsourcing Services, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Experience Outsourcing Services.

The Customer Experience Outsourcing Services market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Customer Experience Outsourcing Services market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Customer Experience Outsourcing Services companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

Scope of Customer Experience Outsourcing Services Market Report

Report Metric	Details
Report Name	Customer Experience Outsourcing Services Market
Accounted market size in year	US$ 2625 million
Forecasted market size in 2031	US$ 3418 million
CAGR	3.9%
Base Year	year
Forecasted years	2025 - 2031
Segment by Type	Cloud On-premise
Segment by Application	SMEs Large Enterprises
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	Teleperformance SA, Acquire BPO, Concentrix, Datacom, PROBE Group, Serco, Startek, Stellar Global Solutions, SYKES, TTEC, Stream Global Services, West Corporation, Accenture
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Experience Outsourcing Services company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

FAQ for this report

How fast is Customer Experience Outsourcing Services Market growing?

Ans: The Customer Experience Outsourcing Services Market witnessing a CAGR of 3.9% during the forecast period 2025-2031.

What is the Customer Experience Outsourcing Services Market size in 2031?

Ans: The Customer Experience Outsourcing Services Market size in 2031 will be US$ 3418 million.

Who are the main players in the Customer Experience Outsourcing Services Market report?

Ans: The main players in the Customer Experience Outsourcing Services Market are Teleperformance SA, Acquire BPO, Concentrix, Datacom, PROBE Group, Serco, Startek, Stellar Global Solutions, SYKES, TTEC, Stream Global Services, West Corporation, Accenture

What are the Application segmentation covered in the Customer Experience Outsourcing Services Market report?

Ans: The Applications covered in the Customer Experience Outsourcing Services Market report are SMEs, Large Enterprises

What are the Type segmentation covered in the Customer Experience Outsourcing Services Market report?

Ans: The Types covered in the Customer Experience Outsourcing Services Market report are Cloud, On-premise

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Customer Experience Outsourcing Services Market Size Growth Rate by Type: 2020 VS 2024 VS 2031

1.2.2 Cloud

1.2.3 On-premise

1.3 Market by Application

1.3.1 Global Customer Experience Outsourcing Services Market Growth by Application: 2020 VS 2024 VS 2031

1.3.2 SMEs

1.3.3 Large Enterprises

1.4 Assumptions and Limitations

1.5 Study Objectives

1.6 Years Considered

2 Global Growth Trends

2.1 Global Customer Experience Outsourcing Services Market Perspective (2020-2031)

2.2 Global Customer Experience Outsourcing Services Growth Trends by Region

2.2.1 Global Customer Experience Outsourcing Services Market Size by Region: 2020 VS 2024 VS 2031

2.2.2 Customer Experience Outsourcing Services Historic Market Size by Region (2020-2025)

2.2.3 Customer Experience Outsourcing Services Forecasted Market Size by Region (2026-2031)

2.3 Customer Experience Outsourcing Services Market Dynamics

2.3.1 Customer Experience Outsourcing Services Industry Trends

2.3.2 Customer Experience Outsourcing Services Market Drivers

2.3.3 Customer Experience Outsourcing Services Market Challenges

2.3.4 Customer Experience Outsourcing Services Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top Customer Experience Outsourcing Services Players by Revenue

3.1.1 Global Top Customer Experience Outsourcing Services Players by Revenue (2020-2025)

3.1.2 Global Customer Experience Outsourcing Services Revenue Market Share by Players (2020-2025)

3.2 Global Customer Experience Outsourcing Services Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Global Key Players Ranking by Customer Experience Outsourcing Services Revenue

3.4 Global Customer Experience Outsourcing Services Market Concentration Ratio

3.4.1 Global Customer Experience Outsourcing Services Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Customer Experience Outsourcing Services Revenue in 2024

3.5 Global Key Players of Customer Experience Outsourcing Services Head office and Area Served

3.6 Global Key Players of Customer Experience Outsourcing Services, Product and Application

3.7 Global Key Players of Customer Experience Outsourcing Services, Date of Enter into This Industry

3.8 Mergers & Acquisitions, Expansion Plans

4 Customer Experience Outsourcing Services Breakdown Data by Type

4.1 Global Customer Experience Outsourcing Services Historic Market Size by Type (2020-2025)

4.2 Global Customer Experience Outsourcing Services Forecasted Market Size by Type (2026-2031)

5 Customer Experience Outsourcing Services Breakdown Data by Application

5.1 Global Customer Experience Outsourcing Services Historic Market Size by Application (2020-2025)

5.2 Global Customer Experience Outsourcing Services Forecasted Market Size by Application (2026-2031)

6 North America

6.1 North America Customer Experience Outsourcing Services Market Size (2020-2031)

6.2 North America Customer Experience Outsourcing Services Market Growth Rate by Country: 2020 VS 2024 VS 2031

6.3 North America Customer Experience Outsourcing Services Market Size by Country (2020-2025)

6.4 North America Customer Experience Outsourcing Services Market Size by Country (2026-2031)

6.5 United States

6.6 Canada

7 Europe

7.1 Europe Customer Experience Outsourcing Services Market Size (2020-2031)

7.2 Europe Customer Experience Outsourcing Services Market Growth Rate by Country: 2020 VS 2024 VS 2031

7.3 Europe Customer Experience Outsourcing Services Market Size by Country (2020-2025)

7.4 Europe Customer Experience Outsourcing Services Market Size by Country (2026-2031)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8 Asia-Pacific

8.1 Asia-Pacific Customer Experience Outsourcing Services Market Size (2020-2031)

8.2 Asia-Pacific Customer Experience Outsourcing Services Market Growth Rate by Region: 2020 VS 2024 VS 2031

8.3 Asia-Pacific Customer Experience Outsourcing Services Market Size by Region (2020-2025)

8.4 Asia-Pacific Customer Experience Outsourcing Services Market Size by Region (2026-2031)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9 Latin America

9.1 Latin America Customer Experience Outsourcing Services Market Size (2020-2031)

9.2 Latin America Customer Experience Outsourcing Services Market Growth Rate by Country: 2020 VS 2024 VS 2031

9.3 Latin America Customer Experience Outsourcing Services Market Size by Country (2020-2025)

9.4 Latin America Customer Experience Outsourcing Services Market Size by Country (2026-2031)

9.5 Mexico

9.6 Brazil

10 Middle East & Africa

10.1 Middle East & Africa Customer Experience Outsourcing Services Market Size (2020-2031)

10.2 Middle East & Africa Customer Experience Outsourcing Services Market Growth Rate by Country: 2020 VS 2024 VS 2031

10.3 Middle East & Africa Customer Experience Outsourcing Services Market Size by Country (2020-2025)

10.4 Middle East & Africa Customer Experience Outsourcing Services Market Size by Country (2026-2031)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11 Key Players Profiles

11.1 Teleperformance SA

11.1.1 Teleperformance SA Company Details

11.1.2 Teleperformance SA Business Overview

11.1.3 Teleperformance SA Customer Experience Outsourcing Services Introduction

11.1.4 Teleperformance SA Revenue in Customer Experience Outsourcing Services Business (2020-2025)

11.1.5 Teleperformance SA Recent Development

11.2 Acquire BPO

11.2.1 Acquire BPO Company Details

11.2.2 Acquire BPO Business Overview

11.2.3 Acquire BPO Customer Experience Outsourcing Services Introduction

11.2.4 Acquire BPO Revenue in Customer Experience Outsourcing Services Business (2020-2025)

11.2.5 Acquire BPO Recent Development

11.3 Concentrix

11.3.1 Concentrix Company Details

11.3.2 Concentrix Business Overview

11.3.3 Concentrix Customer Experience Outsourcing Services Introduction

11.3.4 Concentrix Revenue in Customer Experience Outsourcing Services Business (2020-2025)

11.3.5 Concentrix Recent Development

11.4 Datacom

11.4.1 Datacom Company Details

11.4.2 Datacom Business Overview

11.4.3 Datacom Customer Experience Outsourcing Services Introduction

11.4.4 Datacom Revenue in Customer Experience Outsourcing Services Business (2020-2025)

11.4.5 Datacom Recent Development

11.5 PROBE Group

11.5.1 PROBE Group Company Details

11.5.2 PROBE Group Business Overview

11.5.3 PROBE Group Customer Experience Outsourcing Services Introduction

11.5.4 PROBE Group Revenue in Customer Experience Outsourcing Services Business (2020-2025)

11.5.5 PROBE Group Recent Development

11.6 Serco

11.6.1 Serco Company Details

11.6.2 Serco Business Overview

11.6.3 Serco Customer Experience Outsourcing Services Introduction

11.6.4 Serco Revenue in Customer Experience Outsourcing Services Business (2020-2025)

11.6.5 Serco Recent Development

11.7 Startek

11.7.1 Startek Company Details

11.7.2 Startek Business Overview

11.7.3 Startek Customer Experience Outsourcing Services Introduction

11.7.4 Startek Revenue in Customer Experience Outsourcing Services Business (2020-2025)

11.7.5 Startek Recent Development

11.8 Stellar Global Solutions

11.8.1 Stellar Global Solutions Company Details

11.8.2 Stellar Global Solutions Business Overview

11.8.3 Stellar Global Solutions Customer Experience Outsourcing Services Introduction

11.8.4 Stellar Global Solutions Revenue in Customer Experience Outsourcing Services Business (2020-2025)

11.8.5 Stellar Global Solutions Recent Development

11.9 SYKES

11.9.1 SYKES Company Details

11.9.2 SYKES Business Overview

11.9.3 SYKES Customer Experience Outsourcing Services Introduction

11.9.4 SYKES Revenue in Customer Experience Outsourcing Services Business (2020-2025)

11.9.5 SYKES Recent Development

11.10 TTEC

11.10.1 TTEC Company Details

11.10.2 TTEC Business Overview

11.10.3 TTEC Customer Experience Outsourcing Services Introduction

11.10.4 TTEC Revenue in Customer Experience Outsourcing Services Business (2020-2025)

11.10.5 TTEC Recent Development

11.11 Stream Global Services

11.11.1 Stream Global Services Company Details

11.11.2 Stream Global Services Business Overview

11.11.3 Stream Global Services Customer Experience Outsourcing Services Introduction

11.11.4 Stream Global Services Revenue in Customer Experience Outsourcing Services Business (2020-2025)

11.11.5 Stream Global Services Recent Development

11.12 West Corporation

11.12.1 West Corporation Company Details

11.12.2 West Corporation Business Overview

11.12.3 West Corporation Customer Experience Outsourcing Services Introduction

11.12.4 West Corporation Revenue in Customer Experience Outsourcing Services Business (2020-2025)

11.12.5 West Corporation Recent Development

11.13 Accenture

11.13.1 Accenture Company Details

11.13.2 Accenture Business Overview

11.13.3 Accenture Customer Experience Outsourcing Services Introduction

11.13.4 Accenture Revenue in Customer Experience Outsourcing Services Business (2020-2025)

11.13.5 Accenture Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.1.1 Research Programs/Design

13.1.1.2 Market Size Estimation

13.1.1.3 Market Breakdown and Data Triangulation

13.1.2 Data Source

13.1.2.1 Secondary Sources

13.1.2.2 Primary Sources

13.2 Author Details

13.3 Disclaimer

FEATURED COMPANIES

Teleperformance SA

Acquire BPO

Concentrix

Datacom

PROBE Group

Serco

StarTek Inc

Stellar Global Solutions

Sykes

TTEC

Stream Global Services

West Corporation

Accenture Plc

List of Tables

Table 1. Global Customer Experience Outsourcing Services Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031

Table 2. Key Players of Cloud

Table 3. Key Players of On-premise

Table 4. Global Customer Experience Outsourcing Services Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031

Table 5. Global Customer Experience Outsourcing Services Market Size by Region (US$ Million): 2020 VS 2024 VS 2031

Table 6. Global Customer Experience Outsourcing Services Market Size by Region (2020-2025) & (US$ Million)

Table 7. Global Customer Experience Outsourcing Services Market Share by Region (2020-2025)

Table 8. Global Customer Experience Outsourcing Services Forecasted Market Size by Region (2026-2031) & (US$ Million)

Table 9. Global Customer Experience Outsourcing Services Market Share by Region (2026-2031)

Table 10. Customer Experience Outsourcing Services Market Trends

Table 11. Customer Experience Outsourcing Services Market Drivers

Table 12. Customer Experience Outsourcing Services Market Challenges

Table 13. Customer Experience Outsourcing Services Market Restraints

Table 14. Global Customer Experience Outsourcing Services Revenue by Players (2020-2025) & (US$ Million)

Table 15. Global Customer Experience Outsourcing Services Market Share by Players (2020-2025)

Table 16. Global Top Customer Experience Outsourcing Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Experience Outsourcing Services as of 2024)

Table 17. Ranking of Global Top Customer Experience Outsourcing Services Companies by Revenue (US$ Million) in 2024

Table 18. Global 5 Largest Players Market Share by Customer Experience Outsourcing Services Revenue (CR5 and HHI) & (2020-2025)

Table 19. Global Key Players of Customer Experience Outsourcing Services, Headquarters and Area Served

Table 20. Global Key Players of Customer Experience Outsourcing Services, Product and Application

Table 21. Global Key Players of Customer Experience Outsourcing Services, Date of Enter into This Industry

Table 22. Mergers & Acquisitions, Expansion Plans

Table 23. Global Customer Experience Outsourcing Services Market Size by Type (2020-2025) & (US$ Million)

Table 24. Global Customer Experience Outsourcing Services Revenue Market Share by Type (2020-2025)

Table 25. Global Customer Experience Outsourcing Services Forecasted Market Size by Type (2026-2031) & (US$ Million)

Table 26. Global Customer Experience Outsourcing Services Revenue Market Share by Type (2026-2031)

Table 27. Global Customer Experience Outsourcing Services Market Size by Application (2020-2025) & (US$ Million)

Table 28. Global Customer Experience Outsourcing Services Revenue Market Share by Application (2020-2025)

Table 29. Global Customer Experience Outsourcing Services Forecasted Market Size by Application (2026-2031) & (US$ Million)

Table 30. Global Customer Experience Outsourcing Services Revenue Market Share by Application (2026-2031)

Table 31. North America Customer Experience Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 32. North America Customer Experience Outsourcing Services Market Size by Country (2020-2025) & (US$ Million)

Table 33. North America Customer Experience Outsourcing Services Market Size by Country (2026-2031) & (US$ Million)

Table 34. Europe Customer Experience Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 35. Europe Customer Experience Outsourcing Services Market Size by Country (2020-2025) & (US$ Million)

Table 36. Europe Customer Experience Outsourcing Services Market Size by Country (2026-2031) & (US$ Million)

Table 37. Asia-Pacific Customer Experience Outsourcing Services Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031

Table 38. Asia-Pacific Customer Experience Outsourcing Services Market Size by Region (2020-2025) & (US$ Million)

Table 39. Asia-Pacific Customer Experience Outsourcing Services Market Size by Region (2026-2031) & (US$ Million)

Table 40. Latin America Customer Experience Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 41. Latin America Customer Experience Outsourcing Services Market Size by Country (2020-2025) & (US$ Million)

Table 42. Latin America Customer Experience Outsourcing Services Market Size by Country (2026-2031) & (US$ Million)

Table 43. Middle East & Africa Customer Experience Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 44. Middle East & Africa Customer Experience Outsourcing Services Market Size by Country (2020-2025) & (US$ Million)

Table 45. Middle East & Africa Customer Experience Outsourcing Services Market Size by Country (2026-2031) & (US$ Million)

Table 46. Teleperformance SA Company Details

Table 47. Teleperformance SA Business Overview

Table 48. Teleperformance SA Customer Experience Outsourcing Services Product

Table 49. Teleperformance SA Revenue in Customer Experience Outsourcing Services Business (2020-2025) & (US$ Million)

Table 50. Teleperformance SA Recent Development

Table 51. Acquire BPO Company Details

Table 52. Acquire BPO Business Overview

Table 53. Acquire BPO Customer Experience Outsourcing Services Product

Table 54. Acquire BPO Revenue in Customer Experience Outsourcing Services Business (2020-2025) & (US$ Million)

Table 55. Acquire BPO Recent Development

Table 56. Concentrix Company Details

Table 57. Concentrix Business Overview

Table 58. Concentrix Customer Experience Outsourcing Services Product

Table 59. Concentrix Revenue in Customer Experience Outsourcing Services Business (2020-2025) & (US$ Million)

Table 60. Concentrix Recent Development

Table 61. Datacom Company Details

Table 62. Datacom Business Overview

Table 63. Datacom Customer Experience Outsourcing Services Product

Table 64. Datacom Revenue in Customer Experience Outsourcing Services Business (2020-2025) & (US$ Million)

Table 65. Datacom Recent Development

Table 66. PROBE Group Company Details

Table 67. PROBE Group Business Overview

Table 68. PROBE Group Customer Experience Outsourcing Services Product

Table 69. PROBE Group Revenue in Customer Experience Outsourcing Services Business (2020-2025) & (US$ Million)

Table 70. PROBE Group Recent Development

Table 71. Serco Company Details

Table 72. Serco Business Overview

Table 73. Serco Customer Experience Outsourcing Services Product

Table 74. Serco Revenue in Customer Experience Outsourcing Services Business (2020-2025) & (US$ Million)

Table 75. Serco Recent Development

Table 76. Startek Company Details

Table 77. Startek Business Overview

Table 78. Startek Customer Experience Outsourcing Services Product

Table 79. Startek Revenue in Customer Experience Outsourcing Services Business (2020-2025) & (US$ Million)

Table 80. Startek Recent Development

Table 81. Stellar Global Solutions Company Details

Table 82. Stellar Global Solutions Business Overview

Table 83. Stellar Global Solutions Customer Experience Outsourcing Services Product

Table 84. Stellar Global Solutions Revenue in Customer Experience Outsourcing Services Business (2020-2025) & (US$ Million)

Table 85. Stellar Global Solutions Recent Development

Table 86. SYKES Company Details

Table 87. SYKES Business Overview

Table 88. SYKES Customer Experience Outsourcing Services Product

Table 89. SYKES Revenue in Customer Experience Outsourcing Services Business (2020-2025) & (US$ Million)

Table 90. SYKES Recent Development

Table 91. TTEC Company Details

Table 92. TTEC Business Overview

Table 93. TTEC Customer Experience Outsourcing Services Product

Table 94. TTEC Revenue in Customer Experience Outsourcing Services Business (2020-2025) & (US$ Million)

Table 95. TTEC Recent Development

Table 96. Stream Global Services Company Details

Table 97. Stream Global Services Business Overview

Table 98. Stream Global Services Customer Experience Outsourcing Services Product

Table 99. Stream Global Services Revenue in Customer Experience Outsourcing Services Business (2020-2025) & (US$ Million)

Table 100. Stream Global Services Recent Development

Table 101. West Corporation Company Details

Table 102. West Corporation Business Overview

Table 103. West Corporation Customer Experience Outsourcing Services Product

Table 104. West Corporation Revenue in Customer Experience Outsourcing Services Business (2020-2025) & (US$ Million)

Table 105. West Corporation Recent Development

Table 106. Accenture Company Details

Table 107. Accenture Business Overview

Table 108. Accenture Customer Experience Outsourcing Services Product

Table 109. Accenture Revenue in Customer Experience Outsourcing Services Business (2020-2025) & (US$ Million)

Table 110. Accenture Recent Development

Table 111. Research Programs/Design for This Report

Table 112. Key Data Information from Secondary Sources

Table 113. Key Data Information from Primary Sources

Table 114. Authors List of This Report

List of Figures

Figure 1. Customer Experience Outsourcing Services Picture

Figure 2. Global Customer Experience Outsourcing Services Market Size Comparison by Type (2020-2031) & (US$ Million)

Figure 3. Global Customer Experience Outsourcing Services Market Share by Type: 2024 VS 2031

Figure 4. Cloud Features

Figure 5. On-premise Features

Figure 6. Global Customer Experience Outsourcing Services Market Size by Application (2020-2031) & (US$ Million)

Figure 7. Global Customer Experience Outsourcing Services Market Share by Application: 2024 VS 2031

Figure 8. SMEs Case Studies

Figure 9. Large Enterprises Case Studies

Figure 10. Customer Experience Outsourcing Services Report Years Considered

Figure 11. Global Customer Experience Outsourcing Services Market Size (US$ Million), Year-over-Year: 2020-2031

Figure 12. Global Customer Experience Outsourcing Services Market Size, (US$ Million), 2020 VS 2024 VS 2031

Figure 13. Global Customer Experience Outsourcing Services Market Share by Region: 2024 VS 2031

Figure 14. Global Customer Experience Outsourcing Services Market Share by Players in 2024

Figure 15. Global Top Customer Experience Outsourcing Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Experience Outsourcing Services as of 2024)

Figure 16. The Top 10 and 5 Players Market Share by Customer Experience Outsourcing Services Revenue in 2024

Figure 17. North America Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 18. North America Customer Experience Outsourcing Services Market Share by Country (2020-2031)

Figure 19. United States Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 20. Canada Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 21. Europe Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 22. Europe Customer Experience Outsourcing Services Market Share by Country (2020-2031)

Figure 23. Germany Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 24. France Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 25. U.K. Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 26. Italy Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 27. Russia Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 28. Nordic Countries Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 29. Asia-Pacific Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 30. Asia-Pacific Customer Experience Outsourcing Services Market Share by Region (2020-2031)

Figure 31. China Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 32. Japan Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 33. South Korea Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 34. Southeast Asia Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 35. India Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 36. Australia Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 37. Latin America Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 38. Latin America Customer Experience Outsourcing Services Market Share by Country (2020-2031)

Figure 39. Mexico Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 40. Brazil Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 41. Middle East & Africa Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 42. Middle East & Africa Customer Experience Outsourcing Services Market Share by Country (2020-2031)

Figure 43. Turkey Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 44. Saudi Arabia Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 45. UAE Customer Experience Outsourcing Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 46. Teleperformance SA Revenue Growth Rate in Customer Experience Outsourcing Services Business (2020-2025)

Figure 47. Acquire BPO Revenue Growth Rate in Customer Experience Outsourcing Services Business (2020-2025)

Figure 48. Concentrix Revenue Growth Rate in Customer Experience Outsourcing Services Business (2020-2025)

Figure 49. Datacom Revenue Growth Rate in Customer Experience Outsourcing Services Business (2020-2025)

Figure 50. PROBE Group Revenue Growth Rate in Customer Experience Outsourcing Services Business (2020-2025)

Figure 51. Serco Revenue Growth Rate in Customer Experience Outsourcing Services Business (2020-2025)

Figure 52. Startek Revenue Growth Rate in Customer Experience Outsourcing Services Business (2020-2025)

Figure 53. Stellar Global Solutions Revenue Growth Rate in Customer Experience Outsourcing Services Business (2020-2025)

Figure 54. SYKES Revenue Growth Rate in Customer Experience Outsourcing Services Business (2020-2025)

Figure 55. TTEC Revenue Growth Rate in Customer Experience Outsourcing Services Business (2020-2025)

Figure 56. Stream Global Services Revenue Growth Rate in Customer Experience Outsourcing Services Business (2020-2025)

Figure 57. West Corporation Revenue Growth Rate in Customer Experience Outsourcing Services Business (2020-2025)

Figure 58. Accenture Revenue Growth Rate in Customer Experience Outsourcing Services Business (2020-2025)

Figure 59. Bottom-up and Top-down Approaches for This Report

Figure 60. Data Triangulation

Figure 61. Key Executives Interviewed

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Global Customer Support Outsourcing Services Market Research Report 2024

Global Customer Experience Analytics Market Insights Forecast to 2030

Global User Experience UX Service Market Research Report 2024

Global Product Experience PX Software Market Research Report 2024

Global Customer Experience Management Software Market Insights Forecast to 2030

Global Customer Experience Platforms Market Insights Forecast to 2030

Global Customer Experience Design and Transformation Market Research Report 2024

Global User Experience UX Research Software Market Size Manufacturers Supply Chain Sales Channel and Clients 2024 2030

Global Digital Experience Management Platform Market Research Report 2024

Customer Experience CX Journey Mapping Tools Market

Global Post Purchase Customer Experience Software Market Research Report 2025

Global CRM and Customer Experience Implementation Services Market Insights Forecast to 2030

Global Contact and Call Centre Outsourcing Market Research Report 2024

Global Game Customer Service Outsourcing Market Research Report 2024

Outsourced Customer Support Services Global Market Share and Ranking Overall Sales and Demand Forecast 2024 2030

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