Customer Experience (CX) is an aggregate of a customer’s A-Z experience with a brand. It is not a snapshot in time, such as a key touchpoint or a critical interaction. Customer Experience Outsourcing Services enable customers outsource their issues and complaints to a third-party service.

The global Customer Experience Outsourcing Services market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.

North American market for Customer Experience Outsourcing Services is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.

Asia-Pacific market for Customer Experience Outsourcing Services is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.

The global market for Customer Experience Outsourcing Services in Logistics is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.

The major global companies of Customer Experience Outsourcing Services include Teleperformance SA, Acquire BPO, Concentrix, Datacom, PROBE Group, Serco, Sitel, Startek and Stellar Global Solutions, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.

This report aims to provide a comprehensive presentation of the global market for Customer Experience Outsourcing Services, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Experience Outsourcing Services.

Report Scope

The Customer Experience Outsourcing Services market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Customer Experience Outsourcing Services market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Customer Experience Outsourcing Services companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

Scope of Customer Experience Outsourcing Services Market Report

Report Metric	Details
Report Name	Customer Experience Outsourcing Services Market
Segment by Type	Cloud On-premise
Segment by Application	Logistics Customer Relationship Management Customer Interaction
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	Teleperformance SA, Acquire BPO, Concentrix, Datacom, PROBE Group, Serco, Sitel, Startek, Stellar Global Solutions, SYKES, TTEC, Stream Global Services, West Corporation, Accenture
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Experience Outsourcing Services companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

FAQ for this report

Who are the main players in the Customer Experience Outsourcing Services Market report?

Ans: The main players in the Customer Experience Outsourcing Services Market are Teleperformance SA, Acquire BPO, Concentrix, Datacom, PROBE Group, Serco, Sitel, Startek, Stellar Global Solutions, SYKES, TTEC, Stream Global Services, West Corporation, Accenture

What are the Application segmentation covered in the Customer Experience Outsourcing Services Market report?

Ans: The Applications covered in the Customer Experience Outsourcing Services Market report are Logistics, Customer Relationship Management, Customer Interaction

What are the Type segmentation covered in the Customer Experience Outsourcing Services Market report?

Ans: The Types covered in the Customer Experience Outsourcing Services Market report are Cloud, On-premise

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Customer Experience Outsourcing Services Market Size Growth Rate by Type: 2019 VS 2023 VS 2030

1.2.2 Cloud

1.2.3 On-premise

1.3 Market by Application

1.3.1 Global Customer Experience Outsourcing Services Market Growth by Application: 2019 VS 2023 VS 2030

1.3.2 Logistics

1.3.3 Customer Relationship Management

1.3.4 Customer Interaction

1.4 Study Objectives

1.5 Years Considered

1.6 Years Considered

2 Global Growth Trends

2.1 Global Customer Experience Outsourcing Services Market Perspective (2019-2030)

2.2 Customer Experience Outsourcing Services Growth Trends by Region

2.2.1 Global Customer Experience Outsourcing Services Market Size by Region: 2019 VS 2023 VS 2030

2.2.2 Customer Experience Outsourcing Services Historic Market Size by Region (2019-2024)

2.2.3 Customer Experience Outsourcing Services Forecasted Market Size by Region (2025-2030)

2.3 Customer Experience Outsourcing Services Market Dynamics

2.3.1 Customer Experience Outsourcing Services Industry Trends

2.3.2 Customer Experience Outsourcing Services Market Drivers

2.3.3 Customer Experience Outsourcing Services Market Challenges

2.3.4 Customer Experience Outsourcing Services Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top Customer Experience Outsourcing Services Players by Revenue

3.1.1 Global Top Customer Experience Outsourcing Services Players by Revenue (2019-2024)

3.1.2 Global Customer Experience Outsourcing Services Revenue Market Share by Players (2019-2024)

3.2 Global Customer Experience Outsourcing Services Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Players Covered: Ranking by Customer Experience Outsourcing Services Revenue

3.4 Global Customer Experience Outsourcing Services Market Concentration Ratio

3.4.1 Global Customer Experience Outsourcing Services Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Customer Experience Outsourcing Services Revenue in 2023

3.5 Customer Experience Outsourcing Services Key Players Head office and Area Served

3.6 Key Players Customer Experience Outsourcing Services Product Solution and Service

3.7 Date of Enter into Customer Experience Outsourcing Services Market

3.8 Mergers & Acquisitions, Expansion Plans

4 Customer Experience Outsourcing Services Breakdown Data by Type

4.1 Global Customer Experience Outsourcing Services Historic Market Size by Type (2019-2024)

4.2 Global Customer Experience Outsourcing Services Forecasted Market Size by Type (2025-2030)

5 Customer Experience Outsourcing Services Breakdown Data by Application

5.1 Global Customer Experience Outsourcing Services Historic Market Size by Application (2019-2024)

5.2 Global Customer Experience Outsourcing Services Forecasted Market Size by Application (2025-2030)

6 North America

6.1 North America Customer Experience Outsourcing Services Market Size (2019-2030)

6.2 North America Customer Experience Outsourcing Services Market Growth Rate by Country: 2019 VS 2023 VS 2030

6.3 North America Customer Experience Outsourcing Services Market Size by Country (2019-2024)

6.4 North America Customer Experience Outsourcing Services Market Size by Country (2025-2030)

6.5 United States

6.6 Canada

7 Europe

7.1 Europe Customer Experience Outsourcing Services Market Size (2019-2030)

7.2 Europe Customer Experience Outsourcing Services Market Growth Rate by Country: 2019 VS 2023 VS 2030

7.3 Europe Customer Experience Outsourcing Services Market Size by Country (2019-2024)

7.4 Europe Customer Experience Outsourcing Services Market Size by Country (2025-2030)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8 Asia-Pacific

8.1 Asia-Pacific Customer Experience Outsourcing Services Market Size (2019-2030)

8.2 Asia-Pacific Customer Experience Outsourcing Services Market Growth Rate by Region: 2019 VS 2023 VS 2030

8.3 Asia-Pacific Customer Experience Outsourcing Services Market Size by Region (2019-2024)

8.4 Asia-Pacific Customer Experience Outsourcing Services Market Size by Region (2025-2030)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9 Latin America

9.1 Latin America Customer Experience Outsourcing Services Market Size (2019-2030)

9.2 Latin America Customer Experience Outsourcing Services Market Growth Rate by Country: 2019 VS 2023 VS 2030

9.3 Latin America Customer Experience Outsourcing Services Market Size by Country (2019-2024)

9.4 Latin America Customer Experience Outsourcing Services Market Size by Country (2025-2030)

9.5 Mexico

9.6 Brazil

10 Middle East & Africa

10.1 Middle East & Africa Customer Experience Outsourcing Services Market Size (2019-2030)

10.2 Middle East & Africa Customer Experience Outsourcing Services Market Growth Rate by Country: 2019 VS 2023 VS 2030

10.3 Middle East & Africa Customer Experience Outsourcing Services Market Size by Country (2019-2024)

10.4 Middle East & Africa Customer Experience Outsourcing Services Market Size by Country (2025-2030)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11 Key Players Profiles

11.1 Teleperformance SA

11.1.1 Teleperformance SA Company Detail

11.1.2 Teleperformance SA Business Overview

11.1.3 Teleperformance SA Customer Experience Outsourcing Services Introduction

11.1.4 Teleperformance SA Revenue in Customer Experience Outsourcing Services Business (2019-2024)

11.1.5 Teleperformance SA Recent Development

11.2 Acquire BPO

11.2.1 Acquire BPO Company Detail

11.2.2 Acquire BPO Business Overview

11.2.3 Acquire BPO Customer Experience Outsourcing Services Introduction

11.2.4 Acquire BPO Revenue in Customer Experience Outsourcing Services Business (2019-2024)

11.2.5 Acquire BPO Recent Development

11.3 Concentrix

11.3.1 Concentrix Company Detail

11.3.2 Concentrix Business Overview

11.3.3 Concentrix Customer Experience Outsourcing Services Introduction

11.3.4 Concentrix Revenue in Customer Experience Outsourcing Services Business (2019-2024)

11.3.5 Concentrix Recent Development

11.4 Datacom

11.4.1 Datacom Company Detail

11.4.2 Datacom Business Overview

11.4.3 Datacom Customer Experience Outsourcing Services Introduction

11.4.4 Datacom Revenue in Customer Experience Outsourcing Services Business (2019-2024)

11.4.5 Datacom Recent Development

11.5 PROBE Group

11.5.1 PROBE Group Company Detail

11.5.2 PROBE Group Business Overview

11.5.3 PROBE Group Customer Experience Outsourcing Services Introduction

11.5.4 PROBE Group Revenue in Customer Experience Outsourcing Services Business (2019-2024)

11.5.5 PROBE Group Recent Development

11.6 Serco

11.6.1 Serco Company Detail

11.6.2 Serco Business Overview

11.6.3 Serco Customer Experience Outsourcing Services Introduction

11.6.4 Serco Revenue in Customer Experience Outsourcing Services Business (2019-2024)

11.6.5 Serco Recent Development

11.7 Sitel

11.7.1 Sitel Company Detail

11.7.2 Sitel Business Overview

11.7.3 Sitel Customer Experience Outsourcing Services Introduction

11.7.4 Sitel Revenue in Customer Experience Outsourcing Services Business (2019-2024)

11.7.5 Sitel Recent Development

11.8 Startek

11.8.1 Startek Company Detail

11.8.2 Startek Business Overview

11.8.3 Startek Customer Experience Outsourcing Services Introduction

11.8.4 Startek Revenue in Customer Experience Outsourcing Services Business (2019-2024)

11.8.5 Startek Recent Development

11.9 Stellar Global Solutions

11.9.1 Stellar Global Solutions Company Detail

11.9.2 Stellar Global Solutions Business Overview

11.9.3 Stellar Global Solutions Customer Experience Outsourcing Services Introduction

11.9.4 Stellar Global Solutions Revenue in Customer Experience Outsourcing Services Business (2019-2024)

11.9.5 Stellar Global Solutions Recent Development

11.10 SYKES

11.10.1 SYKES Company Detail

11.10.2 SYKES Business Overview

11.10.3 SYKES Customer Experience Outsourcing Services Introduction

11.10.4 SYKES Revenue in Customer Experience Outsourcing Services Business (2019-2024)

11.10.5 SYKES Recent Development

11.11 TTEC

11.11.1 TTEC Company Detail

11.11.2 TTEC Business Overview

11.11.3 TTEC Customer Experience Outsourcing Services Introduction

11.11.4 TTEC Revenue in Customer Experience Outsourcing Services Business (2019-2024)

11.11.5 TTEC Recent Development

11.12 Stream Global Services

11.12.1 Stream Global Services Company Detail

11.12.2 Stream Global Services Business Overview

11.12.3 Stream Global Services Customer Experience Outsourcing Services Introduction

11.12.4 Stream Global Services Revenue in Customer Experience Outsourcing Services Business (2019-2024)

11.12.5 Stream Global Services Recent Development

11.13 West Corporation

11.13.1 West Corporation Company Detail

11.13.2 West Corporation Business Overview

11.13.3 West Corporation Customer Experience Outsourcing Services Introduction

11.13.4 West Corporation Revenue in Customer Experience Outsourcing Services Business (2019-2024)

11.13.5 West Corporation Recent Development

11.14 Accenture

11.14.1 Accenture Company Detail

11.14.2 Accenture Business Overview

11.14.3 Accenture Customer Experience Outsourcing Services Introduction

11.14.4 Accenture Revenue in Customer Experience Outsourcing Services Business (2019-2024)

11.14.5 Accenture Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.2 Data Source

13.2 Disclaimer

13.3 Author Details

FEATURED COMPANIES

Stellar Global Solutions

Sykes

TTEC

Stream Global Services

West Corporation

Accenture Plc

List of Tables

Table 1. Global Customer Experience Outsourcing Services Market Size Growth Rate by Type (US$ Million): 2019 VS 2023 VS 2030

Table 2. Key Players of Cloud

Table 3. Key Players of On-premise

Table 4. Global Customer Experience Outsourcing Services Market Size Growth by Application (US$ Million): 2019 VS 2023 VS 2030

Table 5. Global Customer Experience Outsourcing Services Market Size by Region (US$ Million): 2019 VS 2023 VS 2030

Table 6. Global Customer Experience Outsourcing Services Market Size by Region (2019-2024) & (US$ Million)

Table 7. Global Customer Experience Outsourcing Services Market Share by Region (2019-2024)

Table 8. Global Customer Experience Outsourcing Services Forecasted Market Size by Region (2025-2030) & (US$ Million)

Table 9. Global Customer Experience Outsourcing Services Market Share by Region (2025-2030)

Table 10. Customer Experience Outsourcing Services Market Trends

Table 11. Customer Experience Outsourcing Services Market Drivers

Table 12. Customer Experience Outsourcing Services Market Challenges

Table 13. Customer Experience Outsourcing Services Market Restraints

Table 14. Global Customer Experience Outsourcing Services Revenue by Players (2019-2024) & (US$ Million)

Table 15. Global Customer Experience Outsourcing Services Market Share by Players (2019-2024)

Table 16. Global Top Customer Experience Outsourcing Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Experience Outsourcing Services as of 2023)

Table 17. Ranking of Global Top Customer Experience Outsourcing Services Companies by Revenue (US$ Million) in 2023

Table 18. Global 5 Largest Players Market Share by Customer Experience Outsourcing Services Revenue (CR5 and HHI) & (2019-2024)

Table 19. Key Players Headquarters and Area Served

Table 20. Key Players Customer Experience Outsourcing Services Product Solution and Service

Table 21. Date of Enter into Customer Experience Outsourcing Services Market

Table 22. Mergers & Acquisitions, Expansion Plans

Table 23. Global Customer Experience Outsourcing Services Market Size by Type (2019-2024) & (US$ Million)

Table 24. Global Customer Experience Outsourcing Services Revenue Market Share by Type (2019-2024)

Table 25. Global Customer Experience Outsourcing Services Forecasted Market Size by Type (2025-2030) & (US$ Million)

Table 26. Global Customer Experience Outsourcing Services Revenue Market Share by Type (2025-2030)

Table 27. Global Customer Experience Outsourcing Services Market Size by Application (2019-2024) & (US$ Million)

Table 28. Global Customer Experience Outsourcing Services Revenue Market Share by Application (2019-2024)

Table 29. Global Customer Experience Outsourcing Services Forecasted Market Size by Application (2025-2030) & (US$ Million)

Table 30. Global Customer Experience Outsourcing Services Revenue Market Share by Application (2025-2030)

Table 31. North America Customer Experience Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 32. North America Customer Experience Outsourcing Services Market Size by Country (2019-2024) & (US$ Million)

Table 33. North America Customer Experience Outsourcing Services Market Size by Country (2025-2030) & (US$ Million)

Table 34. Europe Customer Experience Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 35. Europe Customer Experience Outsourcing Services Market Size by Country (2019-2024) & (US$ Million)

Table 36. Europe Customer Experience Outsourcing Services Market Size by Country (2025-2030) & (US$ Million)

Table 37. Asia-Pacific Customer Experience Outsourcing Services Market Size Growth Rate by Region (US$ Million): 2019 VS 2023 VS 2030

Table 38. Asia-Pacific Customer Experience Outsourcing Services Market Size by Region (2019-2024) & (US$ Million)

Table 39. Asia-Pacific Customer Experience Outsourcing Services Market Size by Region (2025-2030) & (US$ Million)

Table 40. Latin America Customer Experience Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 41. Latin America Customer Experience Outsourcing Services Market Size by Country (2019-2024) & (US$ Million)

Table 42. Latin America Customer Experience Outsourcing Services Market Size by Country (2025-2030) & (US$ Million)

Table 43. Middle East & Africa Customer Experience Outsourcing Services Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 44. Middle East & Africa Customer Experience Outsourcing Services Market Size by Country (2019-2024) & (US$ Million)

Table 45. Middle East & Africa Customer Experience Outsourcing Services Market Size by Country (2025-2030) & (US$ Million)

Table 46. Teleperformance SA Company Detail

Table 47. Teleperformance SA Business Overview

Table 48. Teleperformance SA Customer Experience Outsourcing Services Product

Table 49. Teleperformance SA Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)

Table 50. Teleperformance SA Recent Development

Table 51. Acquire BPO Company Detail

Table 52. Acquire BPO Business Overview

Table 53. Acquire BPO Customer Experience Outsourcing Services Product

Table 54. Acquire BPO Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)

Table 55. Acquire BPO Recent Development

Table 56. Concentrix Company Detail

Table 57. Concentrix Business Overview

Table 58. Concentrix Customer Experience Outsourcing Services Product

Table 59. Concentrix Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)

Table 60. Concentrix Recent Development

Table 61. Datacom Company Detail

Table 62. Datacom Business Overview

Table 63. Datacom Customer Experience Outsourcing Services Product

Table 64. Datacom Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)

Table 65. Datacom Recent Development

Table 66. PROBE Group Company Detail

Table 67. PROBE Group Business Overview

Table 68. PROBE Group Customer Experience Outsourcing Services Product

Table 69. PROBE Group Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)

Table 70. PROBE Group Recent Development

Table 71. Serco Company Detail

Table 72. Serco Business Overview

Table 73. Serco Customer Experience Outsourcing Services Product

Table 74. Serco Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)

Table 75. Serco Recent Development

Table 76. Sitel Company Detail

Table 77. Sitel Business Overview

Table 78. Sitel Customer Experience Outsourcing Services Product

Table 79. Sitel Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)

Table 80. Sitel Recent Development

Table 81. Startek Company Detail

Table 82. Startek Business Overview

Table 83. Startek Customer Experience Outsourcing Services Product

Table 84. Startek Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)

Table 85. Startek Recent Development

Table 86. Stellar Global Solutions Company Detail

Table 87. Stellar Global Solutions Business Overview

Table 88. Stellar Global Solutions Customer Experience Outsourcing Services Product

Table 89. Stellar Global Solutions Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)

Table 90. Stellar Global Solutions Recent Development

Table 91. SYKES Company Detail

Table 92. SYKES Business Overview

Table 93. SYKES Customer Experience Outsourcing Services Product

Table 94. SYKES Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)

Table 95. SYKES Recent Development

Table 96. TTEC Company Detail

Table 97. TTEC Business Overview

Table 98. TTEC Customer Experience Outsourcing Services Product

Table 99. TTEC Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)

Table 100. TTEC Recent Development

Table 101. Stream Global Services Company Detail

Table 102. Stream Global Services Business Overview

Table 103. Stream Global Services Customer Experience Outsourcing Services Product

Table 104. Stream Global Services Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)

Table 105. Stream Global Services Recent Development

Table 106. West Corporation Company Detail

Table 107. West Corporation Business Overview

Table 108. West Corporation Customer Experience Outsourcing Services Product

Table 109. West Corporation Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)

Table 110. West Corporation Recent Development

Table 111. Accenture Company Detail

Table 112. Accenture Business Overview

Table 113. Accenture Customer Experience Outsourcing Services Product

Table 114. Accenture Revenue in Customer Experience Outsourcing Services Business (2019-2024) & (US$ Million)

Table 115. Accenture Recent Development

Table 116. Research Programs/Design for This Report

Table 117. Key Data Information from Secondary Sources

Table 118. Key Data Information from Primary Sources

List of Figures

Figure 1. Global Customer Experience Outsourcing Services Market Size Comparison by Type (2024-2030) & (US$ Million)

Figure 2. Global Customer Experience Outsourcing Services Market Share by Type: 2023 VS 2030

Figure 3. Cloud Features

Figure 4. On-premise Features

Figure 5. Global Customer Experience Outsourcing Services Market Size Comparison by Application (2024-2030) & (US$ Million)

Figure 6. Global Customer Experience Outsourcing Services Market Share by Application: 2023 VS 2030

Figure 7. Logistics Case Studies

Figure 8. Customer Relationship Management Case Studies

Figure 9. Customer Interaction Case Studies

Figure 10. Customer Experience Outsourcing Services Report Years Considered

Figure 11. Global Customer Experience Outsourcing Services Market Size (US$ Million), Year-over-Year: 2019-2030

Figure 12. Global Customer Experience Outsourcing Services Market Size, (US$ Million), 2019 VS 2023 VS 2030

Figure 13. Global Customer Experience Outsourcing Services Market Share by Region: 2023 VS 2030

Figure 14. Global Customer Experience Outsourcing Services Market Share by Players in 2023

Figure 15. Global Top Customer Experience Outsourcing Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Experience Outsourcing Services as of 2023)

Figure 16. The Top 10 and 5 Players Market Share by Customer Experience Outsourcing Services Revenue in 2023

Figure 17. North America Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 18. North America Customer Experience Outsourcing Services Market Share by Country (2019-2030)

Figure 19. United States Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 20. Canada Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 21. Europe Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 22. Europe Customer Experience Outsourcing Services Market Share by Country (2019-2030)

Figure 23. Germany Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 24. France Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 25. U.K. Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 26. Italy Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 27. Russia Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 28. Nordic Countries Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 29. Asia-Pacific Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 30. Asia-Pacific Customer Experience Outsourcing Services Market Share by Region (2019-2030)

Figure 31. China Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 32. Japan Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 33. South Korea Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 34. Southeast Asia Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 35. India Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 36. Australia Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 37. Latin America Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 38. Latin America Customer Experience Outsourcing Services Market Share by Country (2019-2030)

Figure 39. Mexico Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 40. Brazil Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 41. Middle East & Africa Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 42. Middle East & Africa Customer Experience Outsourcing Services Market Share by Country (2019-2030)

Figure 43. Turkey Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 44. Saudi Arabia Customer Experience Outsourcing Services Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 45. Teleperformance SA Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)

Figure 46. Acquire BPO Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)

Figure 47. Concentrix Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)

Figure 48. Datacom Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)

Figure 49. PROBE Group Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)

Figure 50. Serco Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)

Figure 51. Sitel Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)

Figure 52. Startek Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)

Figure 53. Stellar Global Solutions Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)

Figure 54. SYKES Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)

Figure 55. TTEC Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)

Figure 56. Stream Global Services Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)

Figure 57. West Corporation Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)

Figure 58. Accenture Revenue Growth Rate in Customer Experience Outsourcing Services Business (2019-2024)

Figure 59. Bottom-up and Top-down Approaches for This Report

Figure 60. Data Triangulation

Figure 61. Key Executives Interviewed

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