List of Tables
Table 1. Global Call Center BPO Service Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Key Players of Onshore Outsourcing
Table 3. Key Players of Offshore Outsourcing
Table 4. Global Call Center BPO Service Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
Table 5. Global Call Center BPO Service Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
Table 6. Global Call Center BPO Service Market Size by Region (2020-2025) & (US$ Million)
Table 7. Global Call Center BPO Service Market Share by Region (2020-2025)
Table 8. Global Call Center BPO Service Forecasted Market Size by Region (2026-2031) & (US$ Million)
Table 9. Global Call Center BPO Service Market Share by Region (2026-2031)
Table 10. Call Center BPO Service Market Trends
Table 11. Call Center BPO Service Market Drivers
Table 12. Call Center BPO Service Market Challenges
Table 13. Call Center BPO Service Market Restraints
Table 14. Global Call Center BPO Service Revenue by Players (2020-2025) & (US$ Million)
Table 15. Global Call Center BPO Service Market Share by Players (2020-2025)
Table 16. Global Top Call Center BPO Service Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Call Center BPO Service as of 2024)
Table 17. Ranking of Global Top Call Center BPO Service Companies by Revenue (US$ Million) in 2024
Table 18. Global 5 Largest Players Market Share by Call Center BPO Service Revenue (CR5 and HHI) & (2020-2025)
Table 19. Global Key Players of Call Center BPO Service, Headquarters and Area Served
Table 20. Global Key Players of Call Center BPO Service, Product and Application
Table 21. Global Key Players of Call Center BPO Service, Date of Enter into This Industry
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Call Center BPO Service Market Size by Type (2020-2025) & (US$ Million)
Table 24. Global Call Center BPO Service Revenue Market Share by Type (2020-2025)
Table 25. Global Call Center BPO Service Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 26. Global Call Center BPO Service Revenue Market Share by Type (2026-2031)
Table 27. Global Call Center BPO Service Market Size by Application (2020-2025) & (US$ Million)
Table 28. Global Call Center BPO Service Revenue Market Share by Application (2020-2025)
Table 29. Global Call Center BPO Service Forecasted Market Size by Application (2026-2031) & (US$ Million)
Table 30. Global Call Center BPO Service Revenue Market Share by Application (2026-2031)
Table 31. North America Call Center BPO Service Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 32. North America Call Center BPO Service Market Size by Country (2020-2025) & (US$ Million)
Table 33. North America Call Center BPO Service Market Size by Country (2026-2031) & (US$ Million)
Table 34. Europe Call Center BPO Service Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 35. Europe Call Center BPO Service Market Size by Country (2020-2025) & (US$ Million)
Table 36. Europe Call Center BPO Service Market Size by Country (2026-2031) & (US$ Million)
Table 37. Asia-Pacific Call Center BPO Service Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
Table 38. Asia-Pacific Call Center BPO Service Market Size by Region (2020-2025) & (US$ Million)
Table 39. Asia-Pacific Call Center BPO Service Market Size by Region (2026-2031) & (US$ Million)
Table 40. Latin America Call Center BPO Service Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 41. Latin America Call Center BPO Service Market Size by Country (2020-2025) & (US$ Million)
Table 42. Latin America Call Center BPO Service Market Size by Country (2026-2031) & (US$ Million)
Table 43. Middle East & Africa Call Center BPO Service Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 44. Middle East & Africa Call Center BPO Service Market Size by Country (2020-2025) & (US$ Million)
Table 45. Middle East & Africa Call Center BPO Service Market Size by Country (2026-2031) & (US$ Million)
Table 46. Majorel Company Details
Table 47. Majorel Business Overview
Table 48. Majorel Call Center BPO Service Product
Table 49. Majorel Revenue in Call Center BPO Service Business (2020-2025) & (US$ Million)
Table 50. Majorel Recent Development
Table 51. HL95 Company Details
Table 52. HL95 Business Overview
Table 53. HL95 Call Center BPO Service Product
Table 54. HL95 Revenue in Call Center BPO Service Business (2020-2025) & (US$ Million)
Table 55. HL95 Recent Development
Table 56. Transcosmos China Company Details
Table 57. Transcosmos China Business Overview
Table 58. Transcosmos China Call Center BPO Service Product
Table 59. Transcosmos China Revenue in Call Center BPO Service Business (2020-2025) & (US$ Million)
Table 60. Transcosmos China Recent Development
Table 61. Shandong Taiying Technology Co., Ltd. Company Details
Table 62. Shandong Taiying Technology Co., Ltd. Business Overview
Table 63. Shandong Taiying Technology Co., Ltd. Call Center BPO Service Product
Table 64. Shandong Taiying Technology Co., Ltd. Revenue in Call Center BPO Service Business (2020-2025) & (US$ Million)
Table 65. Shandong Taiying Technology Co., Ltd. Recent Development
Table 66. Beijing 95teleweb Information Ltd,corp Company Details
Table 67. Beijing 95teleweb Information Ltd,corp Business Overview
Table 68. Beijing 95teleweb Information Ltd,corp Call Center BPO Service Product
Table 69. Beijing 95teleweb Information Ltd,corp Revenue in Call Center BPO Service Business (2020-2025) & (US$ Million)
Table 70. Beijing 95teleweb Information Ltd,corp Recent Development
Table 71. Bejing Ronglianyitong Information & Technology Co., Ltd. Company Details
Table 72. Bejing Ronglianyitong Information & Technology Co., Ltd. Business Overview
Table 73. Bejing Ronglianyitong Information & Technology Co., Ltd. Call Center BPO Service Product
Table 74. Bejing Ronglianyitong Information & Technology Co., Ltd. Revenue in Call Center BPO Service Business (2020-2025) & (US$ Million)
Table 75. Bejing Ronglianyitong Information & Technology Co., Ltd. Recent Development
Table 76. Menggucrm Company Details
Table 77. Menggucrm Business Overview
Table 78. Menggucrm Call Center BPO Service Product
Table 79. Menggucrm Revenue in Call Center BPO Service Business (2020-2025) & (US$ Million)
Table 80. Menggucrm Recent Development
Table 81. North King Technology Co., Ltd. Company Details
Table 82. North King Technology Co., Ltd. Business Overview
Table 83. North King Technology Co., Ltd. Call Center BPO Service Product
Table 84. North King Technology Co., Ltd. Revenue in Call Center BPO Service Business (2020-2025) & (US$ Million)
Table 85. North King Technology Co., Ltd. Recent Development
Table 86. Sykes Company Details
Table 87. Sykes Business Overview
Table 88. Sykes Call Center BPO Service Product
Table 89. Sykes Revenue in Call Center BPO Service Business (2020-2025) & (US$ Million)
Table 90. Sykes Recent Development
Table 91. Huatangjt Company Details
Table 92. Huatangjt Business Overview
Table 93. Huatangjt Call Center BPO Service Product
Table 94. Huatangjt Revenue in Call Center BPO Service Business (2020-2025) & (US$ Million)
Table 95. Huatangjt Recent Development
Table 96. Sunke Company Details
Table 97. Sunke Business Overview
Table 98. Sunke Call Center BPO Service Product
Table 99. Sunke Revenue in Call Center BPO Service Business (2020-2025) & (US$ Million)
Table 100. Sunke Recent Development
Table 101. 800Teleservices Company Details
Table 102. 800Teleservices Business Overview
Table 103. 800Teleservices Call Center BPO Service Product
Table 104. 800Teleservices Revenue in Call Center BPO Service Business (2020-2025) & (US$ Million)
Table 105. 800Teleservices Recent Development
Table 106. Renruihr Company Details
Table 107. Renruihr Business Overview
Table 108. Renruihr Call Center BPO Service Product
Table 109. Renruihr Revenue in Call Center BPO Service Business (2020-2025) & (US$ Million)
Table 110. Renruihr Recent Development
Table 111. Commchina Company Details
Table 112. Commchina Business Overview
Table 113. Commchina Call Center BPO Service Product
Table 114. Commchina Revenue in Call Center BPO Service Business (2020-2025) & (US$ Million)
Table 115. Commchina Recent Development
Table 116. Vxichina Company Details
Table 117. Vxichina Business Overview
Table 118. Vxichina Call Center BPO Service Product
Table 119. Vxichina Revenue in Call Center BPO Service Business (2020-2025) & (US$ Million)
Table 120. Vxichina Recent Development
Table 121. Samton Company Details
Table 122. Samton Business Overview
Table 123. Samton Call Center BPO Service Product
Table 124. Samton Revenue in Call Center BPO Service Business (2020-2025) & (US$ Million)
Table 125. Samton Recent Development
Table 126. Teleperformance China Company Details
Table 127. Teleperformance China Business Overview
Table 128. Teleperformance China Call Center BPO Service Product
Table 129. Teleperformance China Revenue in Call Center BPO Service Business (2020-2025) & (US$ Million)
Table 130. Teleperformance China Recent Development
Table 131. Research Programs/Design for This Report
Table 132. Key Data Information from Secondary Sources
Table 133. Key Data Information from Primary Sources
Table 134. Authors List of This Report
List of Figures
Figure 1. Call Center BPO Service Picture
Figure 2. Global Call Center BPO Service Market Size Comparison by Type (2020-2031) & (US$ Million)
Figure 3. Global Call Center BPO Service Market Share by Type: 2024 VS 2031
Figure 4. Onshore Outsourcing Features
Figure 5. Offshore Outsourcing Features
Figure 6. Global Call Center BPO Service Market Size by Application (2020-2031) & (US$ Million)
Figure 7. Global Call Center BPO Service Market Share by Application: 2024 VS 2031
Figure 8. Financial Case Studies
Figure 9. Government and Public Services Case Studies
Figure 10. Internet and E-commerce Case Studies
Figure 11. Retail and Logistics Services Case Studies
Figure 12. 3C Electronic Case Studies
Figure 13. Automotive Case Studies
Figure 14. Others Case Studies
Figure 15. Call Center BPO Service Report Years Considered
Figure 16. Global Call Center BPO Service Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 17. Global Call Center BPO Service Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 18. Global Call Center BPO Service Market Share by Region: 2024 VS 2031
Figure 19. Global Call Center BPO Service Market Share by Players in 2024
Figure 20. Global Top Call Center BPO Service Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Call Center BPO Service as of 2024)
Figure 21. The Top 10 and 5 Players Market Share by Call Center BPO Service Revenue in 2024
Figure 22. North America Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 23. North America Call Center BPO Service Market Share by Country (2020-2031)
Figure 24. United States Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 25. Canada Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 26. Europe Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 27. Europe Call Center BPO Service Market Share by Country (2020-2031)
Figure 28. Germany Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 29. France Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 30. U.K. Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 31. Italy Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 32. Russia Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 33. Nordic Countries Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 34. Asia-Pacific Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 35. Asia-Pacific Call Center BPO Service Market Share by Region (2020-2031)
Figure 36. China Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 37. Japan Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 38. South Korea Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 39. Southeast Asia Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 40. India Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 41. Australia Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 42. Latin America Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 43. Latin America Call Center BPO Service Market Share by Country (2020-2031)
Figure 44. Mexico Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 45. Brazil Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 46. Middle East & Africa Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 47. Middle East & Africa Call Center BPO Service Market Share by Country (2020-2031)
Figure 48. Turkey Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 49. Saudi Arabia Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 50. UAE Call Center BPO Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 51. Majorel Revenue Growth Rate in Call Center BPO Service Business (2020-2025)
Figure 52. HL95 Revenue Growth Rate in Call Center BPO Service Business (2020-2025)
Figure 53. Transcosmos China Revenue Growth Rate in Call Center BPO Service Business (2020-2025)
Figure 54. Shandong Taiying Technology Co., Ltd. Revenue Growth Rate in Call Center BPO Service Business (2020-2025)
Figure 55. Beijing 95teleweb Information Ltd,corp Revenue Growth Rate in Call Center BPO Service Business (2020-2025)
Figure 56. Bejing Ronglianyitong Information & Technology Co., Ltd. Revenue Growth Rate in Call Center BPO Service Business (2020-2025)
Figure 57. Menggucrm Revenue Growth Rate in Call Center BPO Service Business (2020-2025)
Figure 58. North King Technology Co., Ltd. Revenue Growth Rate in Call Center BPO Service Business (2020-2025)
Figure 59. Sykes Revenue Growth Rate in Call Center BPO Service Business (2020-2025)
Figure 60. Huatangjt Revenue Growth Rate in Call Center BPO Service Business (2020-2025)
Figure 61. Sunke Revenue Growth Rate in Call Center BPO Service Business (2020-2025)
Figure 62. 800Teleservices Revenue Growth Rate in Call Center BPO Service Business (2020-2025)
Figure 63. Renruihr Revenue Growth Rate in Call Center BPO Service Business (2020-2025)
Figure 64. Commchina Revenue Growth Rate in Call Center BPO Service Business (2020-2025)
Figure 65. Vxichina Revenue Growth Rate in Call Center BPO Service Business (2020-2025)
Figure 66. Samton Revenue Growth Rate in Call Center BPO Service Business (2020-2025)
Figure 67. Teleperformance China Revenue Growth Rate in Call Center BPO Service Business (2020-2025)
Figure 68. Bottom-up and Top-down Approaches for This Report
Figure 69. Data Triangulation
Figure 70. Key Executives Interviewed