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Global ITSM Tools Market Research Report 2024

Published Date: January 2024

Report Code: QYRE-Auto-28M5834

Global ITSM Tools Market Insights Forecast to 2028

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Global ITSM Tools Market Research Report 2024

Code: QYRE-Auto-28M5834

Report

January 2024

Pages:105

QYResearch

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DESCRIPTION

TABLE OF CONTENT

TABLES & FIGURES

ITSM Tools Market Size

The global ITSM Tools market was valued at US$ 11600 million in 2023 and is anticipated to reach US$ 34810 million by 2030, witnessing a CAGR of 16.7% during the forecast period 2024-2030.

ITSM Tools Market

ITSM software, also known as Information Technology Service Management software, focuses on management of internal and external IT support. These applications guide IT organizations through the planning, design, development, delivery, and support of their services. ITSM solutions encompass such areas as Help Desk and IT Service.

North American market for ITSM Tools is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.

Asia-Pacific market for ITSM Tools is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.

The global market for ITSM Tools in Large Enterprises(1000+ Users) is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.

The major global companies of ITSM Tools include Freshworks, Vision Helpdesk, ManageEngine, SysAid Technologies, Wrike, OPGK RZESZOW, Harmony Business Systems, Zendesk and MHelpDesk, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.

This report aims to provide a comprehensive presentation of the global market for ITSM Tools, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding ITSM Tools.

Report Scope

The ITSM Tools market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global ITSM Tools market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the ITSM Tools companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

Scope of ITSM Tools Market Report

Report Metric	Details
Report Name	ITSM Tools Market
Accounted market size in 2023	US$ 11600 million
Forecasted market size in 2030	US$ 34810 million
CAGR	16.7%
Base Year	2023
Forecasted years	2024 - 2030
Segment by Type	Basic(Under $19/Month) Standard($19-99/Month) Senior($99+/Month)
Segment by Application	Large Enterprises(1000+ Users) Medium-Sized Enterprise(499-1000 Users) Small Enterprises(1-499 Users)
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	Freshworks, Vision Helpdesk, ManageEngine, SysAid Technologies, Wrike, OPGK RZESZOW, Harmony Business Systems, Zendesk, MHelpDesk, SolarWinds, Spiceworks, Salesforce, Atlassian, ConnectWise, Kayako, Cherwell Software, Accelo, Atera, LogMeIn, BMC, ITConcepts
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of ITSM Tools companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

FAQ for this report

How fast is ITSM Tools Market growing?

Ans: The ITSM Tools Market witnessing a CAGR of 16.7% during the forecast period 2024-2030.

What is the ITSM Tools Market size in 2030?

Ans: The ITSM Tools Market size in 2030 will be US$ 34810 million.

Who are the main players in the ITSM Tools Market report?

Ans: The main players in the ITSM Tools Market are Freshworks, Vision Helpdesk, ManageEngine, SysAid Technologies, Wrike, OPGK RZESZOW, Harmony Business Systems, Zendesk, MHelpDesk, SolarWinds, Spiceworks, Salesforce, Atlassian, ConnectWise, Kayako, Cherwell Software, Accelo, Atera, LogMeIn, BMC, ITConcepts

What are the Application segmentation covered in the ITSM Tools Market report?

Ans: The Applications covered in the ITSM Tools Market report are Large Enterprises(1000+ Users), Medium-Sized Enterprise(499-1000 Users), Small Enterprises(1-499 Users)

What are the Type segmentation covered in the ITSM Tools Market report?

Ans: The Types covered in the ITSM Tools Market report are Basic(Under $19/Month), Standard($19-99/Month), Senior($99+/Month)

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global ITSM Tools Market Size Growth Rate by Type: 2019 VS 2023 VS 2030

1.2.2 Basic(Under $19/Month)

1.2.3 Standard($19-99/Month)

1.2.4 Senior($99+/Month)

1.3 Market by Application

1.3.1 Global ITSM Tools Market Growth by Application: 2019 VS 2023 VS 2030

1.3.2 Large Enterprises(1000+ Users)

1.3.3 Medium-Sized Enterprise(499-1000 Users)

1.3.4 Small Enterprises(1-499 Users)

1.4 Study Objectives

1.5 Years Considered

1.6 Years Considered

2 Global Growth Trends

2.1 Global ITSM Tools Market Perspective (2019-2030)

2.2 ITSM Tools Growth Trends by Region

2.2.1 Global ITSM Tools Market Size by Region: 2019 VS 2023 VS 2030

2.2.2 ITSM Tools Historic Market Size by Region (2019-2024)

2.2.3 ITSM Tools Forecasted Market Size by Region (2025-2030)

2.3 ITSM Tools Market Dynamics

2.3.1 ITSM Tools Industry Trends

2.3.2 ITSM Tools Market Drivers

2.3.3 ITSM Tools Market Challenges

2.3.4 ITSM Tools Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top ITSM Tools Players by Revenue

3.1.1 Global Top ITSM Tools Players by Revenue (2019-2024)

3.1.2 Global ITSM Tools Revenue Market Share by Players (2019-2024)

3.2 Global ITSM Tools Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Players Covered: Ranking by ITSM Tools Revenue

3.4 Global ITSM Tools Market Concentration Ratio

3.4.1 Global ITSM Tools Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by ITSM Tools Revenue in 2023

3.5 ITSM Tools Key Players Head office and Area Served

3.6 Key Players ITSM Tools Product Solution and Service

3.7 Date of Enter into ITSM Tools Market

3.8 Mergers & Acquisitions, Expansion Plans

4 ITSM Tools Breakdown Data by Type

4.1 Global ITSM Tools Historic Market Size by Type (2019-2024)

4.2 Global ITSM Tools Forecasted Market Size by Type (2025-2030)

5 ITSM Tools Breakdown Data by Application

5.1 Global ITSM Tools Historic Market Size by Application (2019-2024)

5.2 Global ITSM Tools Forecasted Market Size by Application (2025-2030)

6 North America

6.1 North America ITSM Tools Market Size (2019-2030)

6.2 North America ITSM Tools Market Growth Rate by Country: 2019 VS 2023 VS 2030

6.3 North America ITSM Tools Market Size by Country (2019-2024)

6.4 North America ITSM Tools Market Size by Country (2025-2030)

6.5 United States

6.6 Canada

7 Europe

7.1 Europe ITSM Tools Market Size (2019-2030)

7.2 Europe ITSM Tools Market Growth Rate by Country: 2019 VS 2023 VS 2030

7.3 Europe ITSM Tools Market Size by Country (2019-2024)

7.4 Europe ITSM Tools Market Size by Country (2025-2030)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8 Asia-Pacific

8.1 Asia-Pacific ITSM Tools Market Size (2019-2030)

8.2 Asia-Pacific ITSM Tools Market Growth Rate by Region: 2019 VS 2023 VS 2030

8.3 Asia-Pacific ITSM Tools Market Size by Region (2019-2024)

8.4 Asia-Pacific ITSM Tools Market Size by Region (2025-2030)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9 Latin America

9.1 Latin America ITSM Tools Market Size (2019-2030)

9.2 Latin America ITSM Tools Market Growth Rate by Country: 2019 VS 2023 VS 2030

9.3 Latin America ITSM Tools Market Size by Country (2019-2024)

9.4 Latin America ITSM Tools Market Size by Country (2025-2030)

9.5 Mexico

9.6 Brazil

10 Middle East & Africa

10.1 Middle East & Africa ITSM Tools Market Size (2019-2030)

10.2 Middle East & Africa ITSM Tools Market Growth Rate by Country: 2019 VS 2023 VS 2030

10.3 Middle East & Africa ITSM Tools Market Size by Country (2019-2024)

10.4 Middle East & Africa ITSM Tools Market Size by Country (2025-2030)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11 Key Players Profiles

11.1 Freshworks

11.1.1 Freshworks Company Detail

11.1.2 Freshworks Business Overview

11.1.3 Freshworks ITSM Tools Introduction

11.1.4 Freshworks Revenue in ITSM Tools Business (2019-2024)

11.1.5 Freshworks Recent Development

11.2 Vision Helpdesk

11.2.1 Vision Helpdesk Company Detail

11.2.2 Vision Helpdesk Business Overview

11.2.3 Vision Helpdesk ITSM Tools Introduction

11.2.4 Vision Helpdesk Revenue in ITSM Tools Business (2019-2024)

11.2.5 Vision Helpdesk Recent Development

11.3 ManageEngine

11.3.1 ManageEngine Company Detail

11.3.2 ManageEngine Business Overview

11.3.3 ManageEngine ITSM Tools Introduction

11.3.4 ManageEngine Revenue in ITSM Tools Business (2019-2024)

11.3.5 ManageEngine Recent Development

11.4 SysAid Technologies

11.4.1 SysAid Technologies Company Detail

11.4.2 SysAid Technologies Business Overview

11.4.3 SysAid Technologies ITSM Tools Introduction

11.4.4 SysAid Technologies Revenue in ITSM Tools Business (2019-2024)

11.4.5 SysAid Technologies Recent Development

11.5 Wrike

11.5.1 Wrike Company Detail

11.5.2 Wrike Business Overview

11.5.3 Wrike ITSM Tools Introduction

11.5.4 Wrike Revenue in ITSM Tools Business (2019-2024)

11.5.5 Wrike Recent Development

11.6 OPGK RZESZOW

11.6.1 OPGK RZESZOW Company Detail

11.6.2 OPGK RZESZOW Business Overview

11.6.3 OPGK RZESZOW ITSM Tools Introduction

11.6.4 OPGK RZESZOW Revenue in ITSM Tools Business (2019-2024)

11.6.5 OPGK RZESZOW Recent Development

11.7 Harmony Business Systems

11.7.1 Harmony Business Systems Company Detail

11.7.2 Harmony Business Systems Business Overview

11.7.3 Harmony Business Systems ITSM Tools Introduction

11.7.4 Harmony Business Systems Revenue in ITSM Tools Business (2019-2024)

11.7.5 Harmony Business Systems Recent Development

11.8 Zendesk

11.8.1 Zendesk Company Detail

11.8.2 Zendesk Business Overview

11.8.3 Zendesk ITSM Tools Introduction

11.8.4 Zendesk Revenue in ITSM Tools Business (2019-2024)

11.8.5 Zendesk Recent Development

11.9 MHelpDesk

11.9.1 MHelpDesk Company Detail

11.9.2 MHelpDesk Business Overview

11.9.3 MHelpDesk ITSM Tools Introduction

11.9.4 MHelpDesk Revenue in ITSM Tools Business (2019-2024)

11.9.5 MHelpDesk Recent Development

11.10 SolarWinds

11.10.1 SolarWinds Company Detail

11.10.2 SolarWinds Business Overview

11.10.3 SolarWinds ITSM Tools Introduction

11.10.4 SolarWinds Revenue in ITSM Tools Business (2019-2024)

11.10.5 SolarWinds Recent Development

11.11 Spiceworks

11.11.1 Spiceworks Company Detail

11.11.2 Spiceworks Business Overview

11.11.3 Spiceworks ITSM Tools Introduction

11.11.4 Spiceworks Revenue in ITSM Tools Business (2019-2024)

11.11.5 Spiceworks Recent Development

11.12 Salesforce

11.12.1 Salesforce Company Detail

11.12.2 Salesforce Business Overview

11.12.3 Salesforce ITSM Tools Introduction

11.12.4 Salesforce Revenue in ITSM Tools Business (2019-2024)

11.12.5 Salesforce Recent Development

11.13 Atlassian

11.13.1 Atlassian Company Detail

11.13.2 Atlassian Business Overview

11.13.3 Atlassian ITSM Tools Introduction

11.13.4 Atlassian Revenue in ITSM Tools Business (2019-2024)

11.13.5 Atlassian Recent Development

11.14 ConnectWise

11.14.1 ConnectWise Company Detail

11.14.2 ConnectWise Business Overview

11.14.3 ConnectWise ITSM Tools Introduction

11.14.4 ConnectWise Revenue in ITSM Tools Business (2019-2024)

11.14.5 ConnectWise Recent Development

11.15 Kayako

11.15.1 Kayako Company Detail

11.15.2 Kayako Business Overview

11.15.3 Kayako ITSM Tools Introduction

11.15.4 Kayako Revenue in ITSM Tools Business (2019-2024)

11.15.5 Kayako Recent Development

11.16 Cherwell Software

11.16.1 Cherwell Software Company Detail

11.16.2 Cherwell Software Business Overview

11.16.3 Cherwell Software ITSM Tools Introduction

11.16.4 Cherwell Software Revenue in ITSM Tools Business (2019-2024)

11.16.5 Cherwell Software Recent Development

11.17 Accelo

11.17.1 Accelo Company Detail

11.17.2 Accelo Business Overview

11.17.3 Accelo ITSM Tools Introduction

11.17.4 Accelo Revenue in ITSM Tools Business (2019-2024)

11.17.5 Accelo Recent Development

11.18 Atera

11.18.1 Atera Company Detail

11.18.2 Atera Business Overview

11.18.3 Atera ITSM Tools Introduction

11.18.4 Atera Revenue in ITSM Tools Business (2019-2024)

11.18.5 Atera Recent Development

11.19 LogMeIn

11.19.1 LogMeIn Company Detail

11.19.2 LogMeIn Business Overview

11.19.3 LogMeIn ITSM Tools Introduction

11.19.4 LogMeIn Revenue in ITSM Tools Business (2019-2024)

11.19.5 LogMeIn Recent Development

11.20 BMC

11.20.1 BMC Company Detail

11.20.2 BMC Business Overview

11.20.3 BMC ITSM Tools Introduction

11.20.4 BMC Revenue in ITSM Tools Business (2019-2024)

11.20.5 BMC Recent Development

11.21 ITConcepts

11.21.1 ITConcepts Company Detail

11.21.2 ITConcepts Business Overview

11.21.3 ITConcepts ITSM Tools Introduction

11.21.4 ITConcepts Revenue in ITSM Tools Business (2019-2024)

11.21.5 ITConcepts Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.2 Data Source

13.2 Disclaimer

13.3 Author Details

List of Tables

Table 1. Global ITSM Tools Market Size Growth Rate by Type (US$ Million): 2019 VS 2023 VS 2030

Table 2. Key Players of Basic(Under $19/Month)

Table 3. Key Players of Standard($19-99/Month)

Table 4. Key Players of Senior($99+/Month)

Table 5. Global ITSM Tools Market Size Growth by Application (US$ Million): 2019 VS 2023 VS 2030

Table 6. Global ITSM Tools Market Size by Region (US$ Million): 2019 VS 2023 VS 2030

Table 7. Global ITSM Tools Market Size by Region (2019-2024) & (US$ Million)

Table 8. Global ITSM Tools Market Share by Region (2019-2024)

Table 9. Global ITSM Tools Forecasted Market Size by Region (2025-2030) & (US$ Million)

Table 10. Global ITSM Tools Market Share by Region (2025-2030)

Table 11. ITSM Tools Market Trends

Table 12. ITSM Tools Market Drivers

Table 13. ITSM Tools Market Challenges

Table 14. ITSM Tools Market Restraints

Table 15. Global ITSM Tools Revenue by Players (2019-2024) & (US$ Million)

Table 16. Global ITSM Tools Market Share by Players (2019-2024)

Table 17. Global Top ITSM Tools Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in ITSM Tools as of 2023)

Table 18. Ranking of Global Top ITSM Tools Companies by Revenue (US$ Million) in 2023

Table 19. Global 5 Largest Players Market Share by ITSM Tools Revenue (CR5 and HHI) & (2019-2024)

Table 20. Key Players Headquarters and Area Served

Table 21. Key Players ITSM Tools Product Solution and Service

Table 22. Date of Enter into ITSM Tools Market

Table 23. Mergers & Acquisitions, Expansion Plans

Table 24. Global ITSM Tools Market Size by Type (2019-2024) & (US$ Million)

Table 25. Global ITSM Tools Revenue Market Share by Type (2019-2024)

Table 26. Global ITSM Tools Forecasted Market Size by Type (2025-2030) & (US$ Million)

Table 27. Global ITSM Tools Revenue Market Share by Type (2025-2030)

Table 28. Global ITSM Tools Market Size by Application (2019-2024) & (US$ Million)

Table 29. Global ITSM Tools Revenue Market Share by Application (2019-2024)

Table 30. Global ITSM Tools Forecasted Market Size by Application (2025-2030) & (US$ Million)

Table 31. Global ITSM Tools Revenue Market Share by Application (2025-2030)

Table 32. North America ITSM Tools Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 33. North America ITSM Tools Market Size by Country (2019-2024) & (US$ Million)

Table 34. North America ITSM Tools Market Size by Country (2025-2030) & (US$ Million)

Table 35. Europe ITSM Tools Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 36. Europe ITSM Tools Market Size by Country (2019-2024) & (US$ Million)

Table 37. Europe ITSM Tools Market Size by Country (2025-2030) & (US$ Million)

Table 38. Asia-Pacific ITSM Tools Market Size Growth Rate by Region (US$ Million): 2019 VS 2023 VS 2030

Table 39. Asia-Pacific ITSM Tools Market Size by Region (2019-2024) & (US$ Million)

Table 40. Asia-Pacific ITSM Tools Market Size by Region (2025-2030) & (US$ Million)

Table 41. Latin America ITSM Tools Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 42. Latin America ITSM Tools Market Size by Country (2019-2024) & (US$ Million)

Table 43. Latin America ITSM Tools Market Size by Country (2025-2030) & (US$ Million)

Table 44. Middle East & Africa ITSM Tools Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 45. Middle East & Africa ITSM Tools Market Size by Country (2019-2024) & (US$ Million)

Table 46. Middle East & Africa ITSM Tools Market Size by Country (2025-2030) & (US$ Million)

Table 47. Freshworks Company Detail

Table 48. Freshworks Business Overview

Table 49. Freshworks ITSM Tools Product

Table 50. Freshworks Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 51. Freshworks Recent Development

Table 52. Vision Helpdesk Company Detail

Table 53. Vision Helpdesk Business Overview

Table 54. Vision Helpdesk ITSM Tools Product

Table 55. Vision Helpdesk Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 56. Vision Helpdesk Recent Development

Table 57. ManageEngine Company Detail

Table 58. ManageEngine Business Overview

Table 59. ManageEngine ITSM Tools Product

Table 60. ManageEngine Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 61. ManageEngine Recent Development

Table 62. SysAid Technologies Company Detail

Table 63. SysAid Technologies Business Overview

Table 64. SysAid Technologies ITSM Tools Product

Table 65. SysAid Technologies Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 66. SysAid Technologies Recent Development

Table 67. Wrike Company Detail

Table 68. Wrike Business Overview

Table 69. Wrike ITSM Tools Product

Table 70. Wrike Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 71. Wrike Recent Development

Table 72. OPGK RZESZOW Company Detail

Table 73. OPGK RZESZOW Business Overview

Table 74. OPGK RZESZOW ITSM Tools Product

Table 75. OPGK RZESZOW Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 76. OPGK RZESZOW Recent Development

Table 77. Harmony Business Systems Company Detail

Table 78. Harmony Business Systems Business Overview

Table 79. Harmony Business Systems ITSM Tools Product

Table 80. Harmony Business Systems Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 81. Harmony Business Systems Recent Development

Table 82. Zendesk Company Detail

Table 83. Zendesk Business Overview

Table 84. Zendesk ITSM Tools Product

Table 85. Zendesk Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 86. Zendesk Recent Development

Table 87. MHelpDesk Company Detail

Table 88. MHelpDesk Business Overview

Table 89. MHelpDesk ITSM Tools Product

Table 90. MHelpDesk Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 91. MHelpDesk Recent Development

Table 92. SolarWinds Company Detail

Table 93. SolarWinds Business Overview

Table 94. SolarWinds ITSM Tools Product

Table 95. SolarWinds Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 96. SolarWinds Recent Development

Table 97. Spiceworks Company Detail

Table 98. Spiceworks Business Overview

Table 99. Spiceworks ITSM Tools Product

Table 100. Spiceworks Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 101. Spiceworks Recent Development

Table 102. Salesforce Company Detail

Table 103. Salesforce Business Overview

Table 104. Salesforce ITSM Tools Product

Table 105. Salesforce Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 106. Salesforce Recent Development

Table 107. Atlassian Company Detail

Table 108. Atlassian Business Overview

Table 109. Atlassian ITSM Tools Product

Table 110. Atlassian Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 111. Atlassian Recent Development

Table 112. ConnectWise Company Detail

Table 113. ConnectWise Business Overview

Table 114. ConnectWise ITSM Tools Product

Table 115. ConnectWise Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 116. ConnectWise Recent Development

Table 117. Kayako Company Detail

Table 118. Kayako Business Overview

Table 119. Kayako ITSM Tools Product

Table 120. Kayako Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 121. Kayako Recent Development

Table 122. Cherwell Software Company Detail

Table 123. Cherwell Software Business Overview

Table 124. Cherwell Software ITSM Tools Product

Table 125. Cherwell Software Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 126. Cherwell Software Recent Development

Table 127. Accelo Company Detail

Table 128. Accelo Business Overview

Table 129. Accelo ITSM Tools Product

Table 130. Accelo Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 131. Accelo Recent Development

Table 132. Atera Company Detail

Table 133. Atera Business Overview

Table 134. Atera ITSM Tools Product

Table 135. Atera Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 136. Atera Recent Development

Table 137. LogMeIn Company Detail

Table 138. LogMeIn Business Overview

Table 139. LogMeIn ITSM Tools Product

Table 140. LogMeIn Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 141. LogMeIn Recent Development

Table 142. BMC Company Detail

Table 143. BMC Business Overview

Table 144. BMC ITSM Tools Product

Table 145. BMC Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 146. BMC Recent Development

Table 147. ITConcepts Company Detail

Table 148. ITConcepts Business Overview

Table 149. ITConcepts ITSM Tools Product

Table 150. ITConcepts Revenue in ITSM Tools Business (2019-2024) & (US$ Million)

Table 151. ITConcepts Recent Development

Table 152. Research Programs/Design for This Report

Table 153. Key Data Information from Secondary Sources

Table 154. Key Data Information from Primary Sources

List of Figures

Figure 1. Global ITSM Tools Market Size Comparison by Type (2024-2030) & (US$ Million)

Figure 2. Global ITSM Tools Market Share by Type: 2023 VS 2030

Figure 3. Basic(Under $19/Month) Features

Figure 4. Standard($19-99/Month) Features

Figure 5. Senior($99+/Month) Features

Figure 6. Global ITSM Tools Market Size Comparison by Application (2024-2030) & (US$ Million)

Figure 7. Global ITSM Tools Market Share by Application: 2023 VS 2030

Figure 8. Large Enterprises(1000+ Users) Case Studies

Figure 9. Medium-Sized Enterprise(499-1000 Users) Case Studies

Figure 10. Small Enterprises(1-499 Users) Case Studies

Figure 11. ITSM Tools Report Years Considered

Figure 12. Global ITSM Tools Market Size (US$ Million), Year-over-Year: 2019-2030

Figure 13. Global ITSM Tools Market Size, (US$ Million), 2019 VS 2023 VS 2030

Figure 14. Global ITSM Tools Market Share by Region: 2023 VS 2030

Figure 15. Global ITSM Tools Market Share by Players in 2023

Figure 16. Global Top ITSM Tools Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in ITSM Tools as of 2023)

Figure 17. The Top 10 and 5 Players Market Share by ITSM Tools Revenue in 2023

Figure 18. North America ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 19. North America ITSM Tools Market Share by Country (2019-2030)

Figure 20. United States ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 21. Canada ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 22. Europe ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 23. Europe ITSM Tools Market Share by Country (2019-2030)

Figure 24. Germany ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 25. France ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 26. U.K. ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 27. Italy ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 28. Russia ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 29. Nordic Countries ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 30. Asia-Pacific ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 31. Asia-Pacific ITSM Tools Market Share by Region (2019-2030)

Figure 32. China ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 33. Japan ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 34. South Korea ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 35. Southeast Asia ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 36. India ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 37. Australia ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 38. Latin America ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 39. Latin America ITSM Tools Market Share by Country (2019-2030)

Figure 40. Mexico ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 41. Brazil ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 42. Middle East & Africa ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 43. Middle East & Africa ITSM Tools Market Share by Country (2019-2030)

Figure 44. Turkey ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 45. Saudi Arabia ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 46. Freshworks Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 47. Vision Helpdesk Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 48. ManageEngine Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 49. SysAid Technologies Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 50. Wrike Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 51. OPGK RZESZOW Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 52. Harmony Business Systems Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 53. Zendesk Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 54. MHelpDesk Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 55. SolarWinds Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 56. Spiceworks Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 57. Salesforce Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 58. Atlassian Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 59. ConnectWise Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 60. Kayako Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 61. Cherwell Software Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 62. Accelo Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 63. Atera Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 64. LogMeIn Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 65. BMC Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 66. ITConcepts Revenue Growth Rate in ITSM Tools Business (2019-2024)

Figure 67. Bottom-up and Top-down Approaches for This Report

Figure 68. Data Triangulation

Figure 69. Key Executives Interviewed

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Global ITSM Tools Market Research Report 2024

Published Date: January 2024

Report Code: QYRE-Auto-28M5834

Global ITSM Tools Market Research Report 2024

FEATURED COMPANIES

ITSM Tools Market Size

ITSM Tools Market

Report Scope

Scope of ITSM Tools Market Report

Chapter Outline

FAQ for this report

How fast is ITSM Tools Market growing?

What is the ITSM Tools Market size in 2030?

Who are the main players in the ITSM Tools Market report?

What are the Application segmentation covered in the ITSM Tools Market report?

What are the Type segmentation covered in the ITSM Tools Market report?

FEATURED COMPANIES

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