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Global ITSM Tools Market Insights, Forecast to 2030
Published Date: December 2024
|
Report Code: QYRE-Auto-28M5834
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Global ITSM Tools Market Insights Forecast to 2028
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Global ITSM Tools Market Insights, Forecast to 2030

Code: QYRE-Auto-28M5834
Report
December 2024
Pages:125
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES
FEATURED COMPANIES
Freshworks
Vision Helpdesk
ManageEngine
SysAid Technologies
Wrike
OPGK RZESZOW
Harmony Business Systems
Zendesk
mHelpDesk
SolarWinds
Spiceworks
Salesforce
Atlassian
ConnectWise
Kayako
Cherwell Software
Accelo
Atera GmbH
LogMein
BMC
ITConcepts

ITSM Tools Market Size

The global ITSM Tools market is projected to grow from US$ 13780 million in 2024 to US$ 34810 million by 2030, at a Compound Annual Growth Rate (CAGR) of 16.7% during the forecast period.

ITSM Tools Market

ITSM Tools Market

ITSM software, also known as Information Technology Service Management software, focuses on management of internal and external IT support. These applications guide IT organizations through the planning, design, development, delivery, and support of their services. ITSM solutions encompass such areas as Help Desk and IT Service.
Market Analysis and Insights: Global ITSM Tools Market
The US & Canada market for ITSM Tools is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.
The China market for ITSM Tools is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.
The Europe market for ITSM Tools is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.
The global key companies of ITSM Tools include Freshworks, Vision Helpdesk, ManageEngine, SysAid Technologies, Wrike, OPGK RZESZOW, Harmony Business Systems, Zendesk and MHelpDesk, etc. In 2023, the global top five players had a share approximately % in terms of revenue.
ITSM Tools is widely used in various fields, such as Large Enterprises(1000+ Users), Medium-Sized Enterprise(499-1000 Users) and Small Enterprises(1-499 Users),, etc. Large Enterprises(1000+ Users) provides greatest supports to the ITSM Tools industry development. In 2023, global % revenue of ITSM Tools went into Large Enterprises(1000+ Users) filed and the proportion will reach to % in 2030.
Report Covers:
This report presents an overview of global market for ITSM Tools market size. Analyses of the global market trends, with historic market revenue data for 2019 - 2023, estimates for 2024, and projections of CAGR through 2030.
This report researches the key producers of ITSM Tools, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for ITSM Tools, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.
This report focuses on the ITSM Tools revenue, market share and industry ranking of main companies, data from 2019 to 2024. Identification of the major stakeholders in the global ITSM Tools market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.
This report analyzes the segments data by Type and by Application, revenue, and growth rate, from 2019 to 2030. Evaluation and forecast the market size for ITSM Tools revenue, projected growth trends, production technology, application and end-user industry.
Market Segmentation

Scope of ITSM Tools Market Report

Report Metric Details
Report Name ITSM Tools Market
Accounted market size in 2024 US$ 13780 million
Forecasted market size in 2030 US$ 34810 million
CAGR 16.7
Base Year 2024
Forecasted years 2025 - 2030
Segment by Type
  • Basic(Under $19/Month)
  • Standard($19-99/Month)
  • Senior($99+/Month)
Segment by Application
  • Large Enterprises(1000+ Users)
  • Medium-Sized Enterprise(499-1000 Users)
  • Small Enterprises(1-499 Users)
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company Freshworks, Vision Helpdesk, ManageEngine, SysAid Technologies, Wrike, OPGK RZESZOW, Harmony Business Systems, Zendesk, MHelpDesk, SolarWinds, Spiceworks, Salesforce, Atlassian, ConnectWise, Kayako, Cherwell Software, Accelo, Atera, LogMeIn, BMC, ITConcepts
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Revenue of ITSM Tools in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of ITSM Tools companies’ competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by Application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6: North America (US & Canada) by Type, by Application and by country, revenue for each segment.
  • Chapter 7: Europe by Type, by Application and by country, revenue for each segment.
  • Chapter 8: China by Type, and by Application, revenue for each segment.
  • Chapter 9: Asia (excluding China) by Type, by Application and by region, revenue for each segment.
  • Chapter 10: Middle East, Africa, and Latin America by Type, by Application and by country, revenue for each segment.
  • Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, ITSM Tools revenue, gross margin, and recent development, etc.
  • Chapter 12: Analyst's Viewpoints/Conclusions

FAQ for this report

How fast is ITSM Tools Market growing?

Ans: The ITSM Tools Market witnessing a CAGR of 16.7 during the forecast period 2025-2030.

What is the ITSM Tools Market size in 2030?

Ans: The ITSM Tools Market size in 2030 will be US$ 34810 million.

Who are the main players in the ITSM Tools Market report?

Ans: The main players in the ITSM Tools Market are Freshworks, Vision Helpdesk, ManageEngine, SysAid Technologies, Wrike, OPGK RZESZOW, Harmony Business Systems, Zendesk, MHelpDesk, SolarWinds, Spiceworks, Salesforce, Atlassian, ConnectWise, Kayako, Cherwell Software, Accelo, Atera, LogMeIn, BMC, ITConcepts

What are the Application segmentation covered in the ITSM Tools Market report?

Ans: The Applications covered in the ITSM Tools Market report are Large Enterprises(1000+ Users), Medium-Sized Enterprise(499-1000 Users), Small Enterprises(1-499 Users)

What are the Type segmentation covered in the ITSM Tools Market report?

Ans: The Types covered in the ITSM Tools Market report are Basic(Under $19/Month), Standard($19-99/Month), Senior($99+/Month)

Recommended Reports

IT Service Management

IT Asset Management

Workplace & Content Tools

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global ITSM Tools Market Size Growth Rate by Type, 2019 VS 2023 VS 2030
1.2.2 Basic(Under $19/Month)
1.2.3 Standard($19-99/Month)
1.2.4 Senior($99+/Month)
1.3 Market by Application
1.3.1 Global ITSM Tools Market Size Growth Rate by Application, 2019 VS 2023 VS 2030
1.3.2 Large Enterprises(1000+ Users)
1.3.3 Medium-Sized Enterprise(499-1000 Users)
1.3.4 Small Enterprises(1-499 Users)
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global ITSM Tools Market Perspective (2019-2030)
2.2 Global ITSM Tools Growth Trends by Region
2.2.1 ITSM Tools Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 ITSM Tools Historic Market Size by Region (2019-2024)
2.2.3 ITSM Tools Forecasted Market Size by Region (2025-2030)
2.3 ITSM Tools Market Dynamics
2.3.1 ITSM Tools Industry Trends
2.3.2 ITSM Tools Market Drivers
2.3.3 ITSM Tools Market Challenges
2.3.4 ITSM Tools Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue ITSM Tools by Players
3.1.1 Global ITSM Tools Revenue by Players (2019-2024)
3.1.2 Global ITSM Tools Revenue Market Share by Players (2019-2024)
3.2 Global ITSM Tools Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of ITSM Tools, Ranking by Revenue, 2022 VS 2023 VS 2024
3.4 Global ITSM Tools Market Concentration Ratio
3.4.1 Global ITSM Tools Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by ITSM Tools Revenue in 2023
3.5 Global Key Players of ITSM Tools Head office and Area Served
3.6 Global Key Players of ITSM Tools, Product and Application
3.7 Global Key Players of ITSM Tools, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 ITSM Tools Breakdown Data by Type
4.1 Global ITSM Tools Historic Market Size by Type (2019-2024)
4.2 Global ITSM Tools Forecasted Market Size by Type (2025-2030)
5 ITSM Tools Breakdown Data by Application
5.1 Global ITSM Tools Historic Market Size by Application (2019-2024)
5.2 Global ITSM Tools Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America ITSM Tools Market Size (2019-2030)
6.2 North America ITSM Tools Market Size by Type
6.2.1 North America ITSM Tools Market Size by Type (2019-2024)
6.2.2 North America ITSM Tools Market Size by Type (2025-2030)
6.2.3 North America ITSM Tools Market Share by Type (2019-2030)
6.3 North America ITSM Tools Market Size by Application
6.3.1 North America ITSM Tools Market Size by Application (2019-2024)
6.3.2 North America ITSM Tools Market Size by Application (2025-2030)
6.3.3 North America ITSM Tools Market Share by Application (2019-2030)
6.4 North America ITSM Tools Market Size by Country
6.4.1 North America ITSM Tools Market Size by Country: 2019 VS 2023 VS 2030
6.4.2 North America ITSM Tools Market Size by Country (2019-2024)
6.4.3 North America ITSM Tools Market Size by Country (2025-2030)
6.4.4 U.S.
6.4.5 Canada
7 Europe
7.1 Europe ITSM Tools Market Size (2019-2030)
7.2 Europe ITSM Tools Market Size by Type
7.2.1 Europe ITSM Tools Market Size by Type (2019-2024)
7.2.2 Europe ITSM Tools Market Size by Type (2025-2030)
7.2.3 Europe ITSM Tools Market Share by Type (2019-2030)
7.3 Europe ITSM Tools Market Size by Application
7.3.1 Europe ITSM Tools Market Size by Application (2019-2024)
7.3.2 Europe ITSM Tools Market Size by Application (2025-2030)
7.3.3 Europe ITSM Tools Market Share by Application (2019-2030)
7.4 Europe ITSM Tools Market Size by Country
7.4.1 Europe ITSM Tools Market Size by Country: 2019 VS 2023 VS 2030
7.4.2 Europe ITSM Tools Market Size by Country (2019-2024)
7.4.3 Europe ITSM Tools Market Size by Country (2025-2030)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 China
8.1 China ITSM Tools Market Size (2019-2030)
8.2 China ITSM Tools Market Size by Type
8.2.1 China ITSM Tools Market Size by Type (2019-2024)
8.2.2 China ITSM Tools Market Size by Type (2025-2030)
8.2.3 China ITSM Tools Market Share by Type (2019-2030)
8.3 China ITSM Tools Market Size by Application
8.3.1 China ITSM Tools Market Size by Application (2019-2024)
8.3.2 China ITSM Tools Market Size by Application (2025-2030)
8.3.3 China ITSM Tools Market Share by Application (2019-2030)
9 Asia (excluding China)
9.1 Asia ITSM Tools Market Size (2019-2030)
9.2 Asia ITSM Tools Market Size by Type
9.2.1 Asia ITSM Tools Market Size by Type (2019-2024)
9.2.2 Asia ITSM Tools Market Size by Type (2025-2030)
9.2.3 Asia ITSM Tools Market Share by Type (2019-2030)
9.3 Asia ITSM Tools Market Size by Application
9.3.1 Asia ITSM Tools Market Size by Application (2019-2024)
9.3.2 Asia ITSM Tools Market Size by Application (2025-2030)
9.3.3 Asia ITSM Tools Market Share by Application (2019-2030)
9.4 Asia ITSM Tools Market Size by Region
9.4.1 Asia ITSM Tools Market Size by Region: 2019 VS 2023 VS 2030
9.4.2 Asia ITSM Tools Market Size by Region (2019-2024)
9.4.3 Asia ITSM Tools Market Size by Region (2025-2030)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America ITSM Tools Market Size (2019-2030)
10.2 Middle East, Africa, and Latin America ITSM Tools Market Size by Type
10.2.1 Middle East, Africa, and Latin America ITSM Tools Market Size by Type (2019-2024)
10.2.2 Middle East, Africa, and Latin America ITSM Tools Market Size by Type (2025-2030)
10.2.3 Middle East, Africa, and Latin America ITSM Tools Market Share by Type (2019-2030)
10.3 Middle East, Africa, and Latin America ITSM Tools Market Size by Application
10.3.1 Middle East, Africa, and Latin America ITSM Tools Market Size by Application (2019-2024)
10.3.2 Middle East, Africa, and Latin America ITSM Tools Market Size by Application (2025-2030)
10.3.3 Middle East, Africa, and Latin America ITSM Tools Market Share by Application (2019-2030)
10.4 Middle East, Africa, and Latin America ITSM Tools Market Size by Country
10.4.1 Middle East, Africa, and Latin America ITSM Tools Market Size by Country: 2019 VS 2023 VS 2030
10.4.2 Middle East, Africa, and Latin America ITSM Tools Market Size by Country (2019-2024)
10.4.3 Middle East, Africa, and Latin America ITSM Tools Market Size by Country (2025-2030)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 Freshworks
11.1.1 Freshworks Company Details
11.1.2 Freshworks Business Overview
11.1.3 Freshworks ITSM Tools Introduction
11.1.4 Freshworks Revenue in ITSM Tools Business (2019-2024)
11.1.5 Freshworks Recent Developments
11.2 Vision Helpdesk
11.2.1 Vision Helpdesk Company Details
11.2.2 Vision Helpdesk Business Overview
11.2.3 Vision Helpdesk ITSM Tools Introduction
11.2.4 Vision Helpdesk Revenue in ITSM Tools Business (2019-2024)
11.2.5 Vision Helpdesk Recent Developments
11.3 ManageEngine
11.3.1 ManageEngine Company Details
11.3.2 ManageEngine Business Overview
11.3.3 ManageEngine ITSM Tools Introduction
11.3.4 ManageEngine Revenue in ITSM Tools Business (2019-2024)
11.3.5 ManageEngine Recent Developments
11.4 SysAid Technologies
11.4.1 SysAid Technologies Company Details
11.4.2 SysAid Technologies Business Overview
11.4.3 SysAid Technologies ITSM Tools Introduction
11.4.4 SysAid Technologies Revenue in ITSM Tools Business (2019-2024)
11.4.5 SysAid Technologies Recent Developments
11.5 Wrike
11.5.1 Wrike Company Details
11.5.2 Wrike Business Overview
11.5.3 Wrike ITSM Tools Introduction
11.5.4 Wrike Revenue in ITSM Tools Business (2019-2024)
11.5.5 Wrike Recent Developments
11.6 OPGK RZESZOW
11.6.1 OPGK RZESZOW Company Details
11.6.2 OPGK RZESZOW Business Overview
11.6.3 OPGK RZESZOW ITSM Tools Introduction
11.6.4 OPGK RZESZOW Revenue in ITSM Tools Business (2019-2024)
11.6.5 OPGK RZESZOW Recent Developments
11.7 Harmony Business Systems
11.7.1 Harmony Business Systems Company Details
11.7.2 Harmony Business Systems Business Overview
11.7.3 Harmony Business Systems ITSM Tools Introduction
11.7.4 Harmony Business Systems Revenue in ITSM Tools Business (2019-2024)
11.7.5 Harmony Business Systems Recent Developments
11.8 Zendesk
11.8.1 Zendesk Company Details
11.8.2 Zendesk Business Overview
11.8.3 Zendesk ITSM Tools Introduction
11.8.4 Zendesk Revenue in ITSM Tools Business (2019-2024)
11.8.5 Zendesk Recent Developments
11.9 MHelpDesk
11.9.1 MHelpDesk Company Details
11.9.2 MHelpDesk Business Overview
11.9.3 MHelpDesk ITSM Tools Introduction
11.9.4 MHelpDesk Revenue in ITSM Tools Business (2019-2024)
11.9.5 MHelpDesk Recent Developments
11.10 SolarWinds
11.10.1 SolarWinds Company Details
11.10.2 SolarWinds Business Overview
11.10.3 SolarWinds ITSM Tools Introduction
11.10.4 SolarWinds Revenue in ITSM Tools Business (2019-2024)
11.10.5 SolarWinds Recent Developments
11.11 Spiceworks
11.11.1 Spiceworks Company Details
11.11.2 Spiceworks Business Overview
11.11.3 Spiceworks ITSM Tools Introduction
11.11.4 Spiceworks Revenue in ITSM Tools Business (2019-2024)
11.11.5 Spiceworks Recent Developments
11.12 Salesforce
11.12.1 Salesforce Company Details
11.12.2 Salesforce Business Overview
11.12.3 Salesforce ITSM Tools Introduction
11.12.4 Salesforce Revenue in ITSM Tools Business (2019-2024)
11.12.5 Salesforce Recent Developments
11.13 Atlassian
11.13.1 Atlassian Company Details
11.13.2 Atlassian Business Overview
11.13.3 Atlassian ITSM Tools Introduction
11.13.4 Atlassian Revenue in ITSM Tools Business (2019-2024)
11.13.5 Atlassian Recent Developments
11.14 ConnectWise
11.14.1 ConnectWise Company Details
11.14.2 ConnectWise Business Overview
11.14.3 ConnectWise ITSM Tools Introduction
11.14.4 ConnectWise Revenue in ITSM Tools Business (2019-2024)
11.14.5 ConnectWise Recent Developments
11.15 Kayako
11.15.1 Kayako Company Details
11.15.2 Kayako Business Overview
11.15.3 Kayako ITSM Tools Introduction
11.15.4 Kayako Revenue in ITSM Tools Business (2019-2024)
11.15.5 Kayako Recent Developments
11.16 Cherwell Software
11.16.1 Cherwell Software Company Details
11.16.2 Cherwell Software Business Overview
11.16.3 Cherwell Software ITSM Tools Introduction
11.16.4 Cherwell Software Revenue in ITSM Tools Business (2019-2024)
11.16.5 Cherwell Software Recent Developments
11.17 Accelo
11.17.1 Accelo Company Details
11.17.2 Accelo Business Overview
11.17.3 Accelo ITSM Tools Introduction
11.17.4 Accelo Revenue in ITSM Tools Business (2019-2024)
11.17.5 Accelo Recent Developments
11.18 Atera
11.18.1 Atera Company Details
11.18.2 Atera Business Overview
11.18.3 Atera ITSM Tools Introduction
11.18.4 Atera Revenue in ITSM Tools Business (2019-2024)
11.18.5 Atera Recent Developments
11.19 LogMeIn
11.19.1 LogMeIn Company Details
11.19.2 LogMeIn Business Overview
11.19.3 LogMeIn ITSM Tools Introduction
11.19.4 LogMeIn Revenue in ITSM Tools Business (2019-2024)
11.19.5 LogMeIn Recent Developments
11.20 BMC
11.20.1 BMC Company Details
11.20.2 BMC Business Overview
11.20.3 BMC ITSM Tools Introduction
11.20.4 BMC Revenue in ITSM Tools Business (2019-2024)
11.20.5 BMC Recent Developments
11.21 ITConcepts
11.21.1 ITConcepts Company Details
11.21.2 ITConcepts Business Overview
11.21.3 ITConcepts ITSM Tools Introduction
11.21.4 ITConcepts Revenue in ITSM Tools Business (2019-2024)
11.21.5 ITConcepts Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
FEATURED COMPANIES
Freshworks
Vision Helpdesk
ManageEngine
SysAid Technologies
Wrike
OPGK RZESZOW
Harmony Business Systems
Zendesk
mHelpDesk
SolarWinds
Spiceworks
Salesforce
Atlassian
ConnectWise
Kayako
Cherwell Software
Accelo
Atera GmbH
LogMein
BMC
ITConcepts
List of Tables
    Table 1. Global ITSM Tools Market Size Growth Rate by Type (US$ Million), 2019 VS 2023 VS 2030
    Table 2. Key Players of Basic(Under $19/Month)
    Table 3. Key Players of Standard($19-99/Month)
    Table 4. Key Players of Senior($99+/Month)
    Table 5. Global ITSM Tools Market Size Growth Rate by Application (US$ Million), 2019 VS 2023 VS 2030
    Table 6. Global ITSM Tools Market Size Growth Rate (CAGR) by Region (US$ Million): 2019 VS 2023 VS 2030
    Table 7. Global ITSM Tools Market Size by Region (2019-2024) & (US$ Million)
    Table 8. Global ITSM Tools Market Share by Region (2019-2024)
    Table 9. Global ITSM Tools Forecasted Market Size by Region (2025-2030) & (US$ Million)
    Table 10. Global ITSM Tools Market Share by Region (2025-2030)
    Table 11. ITSM Tools Market Trends
    Table 12. ITSM Tools Market Drivers
    Table 13. ITSM Tools Market Challenges
    Table 14. ITSM Tools Market Restraints
    Table 15. Global ITSM Tools Revenue by Players (2019-2024) & (US$ Million)
    Table 16. Global ITSM Tools Revenue Share by Players (2019-2024)
    Table 17. Global Top ITSM Tools by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in ITSM Tools as of 2023)
    Table 18. Global ITSM Tools Industry Ranking 2022 VS 2023 VS 2024
    Table 19. Global 5 Largest Players Market Share by ITSM Tools Revenue (CR5 and HHI) & (2019-2024)
    Table 20. Global Key Players of ITSM Tools, Headquarters and Area Served
    Table 21. Global Key Players of ITSM Tools, Product and Application
    Table 22. Global Key Players of ITSM Tools, Product and Application
    Table 23. Mergers & Acquisitions, Expansion Plans
    Table 24. Global ITSM Tools Market Size by Type (2019-2024) & (US$ Million)
    Table 25. Global ITSM Tools Revenue Market Share by Type (2019-2024)
    Table 26. Global ITSM Tools Forecasted Market Size by Type (2025-2030) & (US$ Million)
    Table 27. Global ITSM Tools Revenue Market Share by Type (2025-2030)
    Table 28. Global ITSM Tools Market Size by Application (2019-2024) & (US$ Million)
    Table 29. Global ITSM Tools Revenue Share by Application (2019-2024)
    Table 30. Global ITSM Tools Forecasted Market Size by Application (2025-2030) & (US$ Million)
    Table 31. Global ITSM Tools Revenue Share by Application (2025-2030)
    Table 32. North America ITSM Tools Market Size by Type (2019-2024) & (US$ Million)
    Table 33. North America ITSM Tools Market Size by Type (2025-2030) & (US$ Million)
    Table 34. North America ITSM Tools Market Size by Application (2019-2024) & (US$ Million)
    Table 35. North America ITSM Tools Market Size by Application (2025-2030) & (US$ Million)
    Table 36. North America ITSM Tools Growth Rate (CAGR) by Country (US$ Million): 2019 VS 2023 VS 2030
    Table 37. North America ITSM Tools Market Size by Country (2019-2024) & (US$ Million)
    Table 38. North America ITSM Tools Market Size by Country (2025-2030) & (US$ Million)
    Table 39. Europe ITSM Tools Market Size by Type (2019-2024) & (US$ Million)
    Table 40. Europe ITSM Tools Market Size by Type (2025-2030) & (US$ Million)
    Table 41. Europe ITSM Tools Market Size by Application (2019-2024) & (US$ Million)
    Table 42. Europe ITSM Tools Market Size by Application (2025-2030) & (US$ Million)
    Table 43. Europe ITSM Tools Growth Rate (CAGR) by Country (US$ Million): 2019 VS 2023 VS 2030
    Table 44. Europe ITSM Tools Market Size by Country (2019-2024) & (US$ Million)
    Table 45. Europe ITSM Tools Market Size by Country (2025-2030) & (US$ Million)
    Table 46. China ITSM Tools Market Size by Type (2019-2024) & (US$ Million)
    Table 47. China ITSM Tools Market Size by Type (2025-2030) & (US$ Million)
    Table 48. China ITSM Tools Market Size by Application (2019-2024) & (US$ Million)
    Table 49. China ITSM Tools Market Size by Application (2025-2030) & (US$ Million)
    Table 50. Asia ITSM Tools Market Size by Type (2019-2024) & (US$ Million)
    Table 51. Asia ITSM Tools Market Size by Type (2025-2030) & (US$ Million)
    Table 52. Asia ITSM Tools Market Size by Application (2019-2024) & (US$ Million)
    Table 53. Asia ITSM Tools Market Size by Application (2025-2030) & (US$ Million)
    Table 54. Asia ITSM Tools Growth Rate (CAGR) by Region (US$ Million): 2019 VS 2023 VS 2030
    Table 55. Asia ITSM Tools Market Size by Region (2019-2024) & (US$ Million)
    Table 56. Asia ITSM Tools Market Size by Region (2025-2030) & (US$ Million)
    Table 57. Middle East, Africa, and Latin America ITSM Tools Market Size by Type (2019-2024) & (US$ Million)
    Table 58. Middle East, Africa, and Latin America ITSM Tools Market Size by Type (2025-2030) & (US$ Million)
    Table 59. Middle East, Africa, and Latin America ITSM Tools Market Size by Application (2019-2024) & (US$ Million)
    Table 60. Middle East, Africa, and Latin America ITSM Tools Market Size by Application (2025-2030) & (US$ Million)
    Table 61. Middle East, Africa, and Latin America ITSM Tools Growth Rate (CAGR) by Country (US$ Million): 2019 VS 2023 VS 2030
    Table 62. Middle East, Africa, and Latin America ITSM Tools Market Size by Country (2019-2024) & (US$ Million)
    Table 63. Middle East, Africa, and Latin America ITSM Tools Market Size by Country (2025-2030) & (US$ Million)
    Table 64. Freshworks Company Details
    Table 65. Freshworks Business Overview
    Table 66. Freshworks ITSM Tools Product
    Table 67. Freshworks Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 68. Freshworks Recent Developments
    Table 69. Vision Helpdesk Company Details
    Table 70. Vision Helpdesk Business Overview
    Table 71. Vision Helpdesk ITSM Tools Product
    Table 72. Vision Helpdesk Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 73. Vision Helpdesk Recent Developments
    Table 74. ManageEngine Company Details
    Table 75. ManageEngine Business Overview
    Table 76. ManageEngine ITSM Tools Product
    Table 77. ManageEngine Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 78. ManageEngine Recent Developments
    Table 79. SysAid Technologies Company Details
    Table 80. SysAid Technologies Business Overview
    Table 81. SysAid Technologies ITSM Tools Product
    Table 82. SysAid Technologies Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 83. SysAid Technologies Recent Developments
    Table 84. Wrike Company Details
    Table 85. Wrike Business Overview
    Table 86. Wrike ITSM Tools Product
    Table 87. Wrike Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 88. Wrike Recent Developments
    Table 89. OPGK RZESZOW Company Details
    Table 90. OPGK RZESZOW Business Overview
    Table 91. OPGK RZESZOW ITSM Tools Product
    Table 92. OPGK RZESZOW Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 93. OPGK RZESZOW Recent Developments
    Table 94. Harmony Business Systems Company Details
    Table 95. Harmony Business Systems Business Overview
    Table 96. Harmony Business Systems ITSM Tools Product
    Table 97. Harmony Business Systems Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 98. Harmony Business Systems Recent Developments
    Table 99. Zendesk Company Details
    Table 100. Zendesk Business Overview
    Table 101. Zendesk ITSM Tools Product
    Table 102. Zendesk Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 103. Zendesk Recent Developments
    Table 104. MHelpDesk Company Details
    Table 105. MHelpDesk Business Overview
    Table 106. MHelpDesk ITSM Tools Product
    Table 107. MHelpDesk Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 108. MHelpDesk Recent Developments
    Table 109. SolarWinds Company Details
    Table 110. SolarWinds Business Overview
    Table 111. SolarWinds ITSM Tools Product
    Table 112. SolarWinds Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 113. SolarWinds Recent Developments
    Table 114. Spiceworks Company Details
    Table 115. Spiceworks Business Overview
    Table 116. Spiceworks ITSM Tools Product
    Table 117. Spiceworks Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 118. Spiceworks Recent Developments
    Table 119. Salesforce Company Details
    Table 120. Salesforce Business Overview
    Table 121. Salesforce ITSM Tools Product
    Table 122. Salesforce Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 123. Salesforce Recent Developments
    Table 124. Atlassian Company Details
    Table 125. Atlassian Business Overview
    Table 126. Atlassian ITSM Tools Product
    Table 127. Atlassian Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 128. Atlassian Recent Developments
    Table 129. ConnectWise Company Details
    Table 130. ConnectWise Business Overview
    Table 131. ConnectWise ITSM Tools Product
    Table 132. ConnectWise Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 133. ConnectWise Recent Developments
    Table 134. Kayako Company Details
    Table 135. Kayako Business Overview
    Table 136. Kayako ITSM Tools Product
    Table 137. Kayako Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 138. Kayako Recent Developments
    Table 139. Cherwell Software Company Details
    Table 140. Cherwell Software Business Overview
    Table 141. Cherwell Software ITSM Tools Product
    Table 142. Cherwell Software Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 143. Cherwell Software Recent Developments
    Table 144. Accelo Company Details
    Table 145. Accelo Business Overview
    Table 146. Accelo ITSM Tools Product
    Table 147. Accelo Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 148. Accelo Recent Developments
    Table 149. Atera Company Details
    Table 150. Atera Business Overview
    Table 151. Atera ITSM Tools Product
    Table 152. Atera Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 153. Atera Recent Developments
    Table 154. LogMeIn Company Details
    Table 155. LogMeIn Business Overview
    Table 156. LogMeIn ITSM Tools Product
    Table 157. LogMeIn Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 158. LogMeIn Recent Developments
    Table 159. BMC Company Details
    Table 160. BMC Business Overview
    Table 161. BMC ITSM Tools Product
    Table 162. BMC Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 163. BMC Recent Developments
    Table 164. ITConcepts Company Details
    Table 165. ITConcepts Business Overview
    Table 166. ITConcepts ITSM Tools Product
    Table 167. ITConcepts Revenue in ITSM Tools Business (2019-2024) & (US$ Million)
    Table 168. ITConcepts Recent Developments
    Table 169. Research Programs/Design for This Report
    Table 170. Key Data Information from Secondary Sources
    Table 171. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global ITSM Tools Market Size Growth Rate by Type, 2019 VS 2023 VS 2030 (US$ Million)
    Figure 2. Global ITSM Tools Market Share by Type: 2023 VS 2030
    Figure 3. Basic(Under $19/Month) Features
    Figure 4. Standard($19-99/Month) Features
    Figure 5. Senior($99+/Month) Features
    Figure 6. Global ITSM Tools Market Size Growth Rate by Application, 2019 VS 2023 VS 2030 (US$ Million)
    Figure 7. Global ITSM Tools Market Share by Application: 2023 VS 2030
    Figure 8. Large Enterprises(1000+ Users) Case Studies
    Figure 9. Medium-Sized Enterprise(499-1000 Users) Case Studies
    Figure 10. Small Enterprises(1-499 Users) Case Studies
    Figure 11. ITSM Tools Report Years Considered
    Figure 12. Global ITSM Tools Market Size (US$ Million), Year-over-Year: 2019-2030
    Figure 13. Global ITSM Tools Market Size, (US$ Million), 2019 VS 2023 VS 2030
    Figure 14. Global ITSM Tools Market Share by Region: 2023 VS 2030
    Figure 15. Global ITSM Tools Market Share by Players in 2023
    Figure 16. Global Top ITSM Tools Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in ITSM Tools as of 2023)
    Figure 17. The Top 10 and 5 Players Market Share by ITSM Tools Revenue in 2023
    Figure 18. North America ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 19. North America ITSM Tools Market Share by Type (2019-2030)
    Figure 20. North America ITSM Tools Market Share by Application (2019-2030)
    Figure 21. North America ITSM Tools Market Share by Country (2019-2030)
    Figure 22. United States ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 23. Canada ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 24. Europe ITSM Tools Market Size YoY (2019-2030) & (US$ Million)
    Figure 25. Europe ITSM Tools Market Share by Type (2019-2030)
    Figure 26. Europe ITSM Tools Market Share by Application (2019-2030)
    Figure 27. Europe ITSM Tools Market Share by Country (2019-2030)
    Figure 28. Germany ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 29. France ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 30. U.K. ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 31. Italy ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 32. Russia ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 33. Nordic Countries ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 34. China ITSM Tools Market Size YoY (2019-2030) & (US$ Million)
    Figure 35. China ITSM Tools Market Share by Type (2019-2030)
    Figure 36. China ITSM Tools Market Share by Application (2019-2030)
    Figure 37. Asia ITSM Tools Market Size YoY (2019-2030) & (US$ Million)
    Figure 38. Asia ITSM Tools Market Share by Type (2019-2030)
    Figure 39. Asia ITSM Tools Market Share by Application (2019-2030)
    Figure 40. Asia ITSM Tools Market Share by Region (2019-2030)
    Figure 41. Japan ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 42. South Korea ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 43. China Taiwan ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 44. Southeast Asia ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 45. India ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 46. Australia ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 47. Middle East, Africa, and Latin America ITSM Tools Market Size YoY (2019-2030) & (US$ Million)
    Figure 48. Middle East, Africa, and Latin America ITSM Tools Market Share by Type (2019-2030)
    Figure 49. Middle East, Africa, and Latin America ITSM Tools Market Share by Application (2019-2030)
    Figure 50. Middle East, Africa, and Latin America ITSM Tools Market Share by Country (2019-2030)
    Figure 51. Brazil ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 52. Mexico ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 53. Turkey ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 54. Saudi Arabia ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 55. Israel ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 56. GCC Countries ITSM Tools Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 57. Freshworks Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 58. Vision Helpdesk Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 59. ManageEngine Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 60. SysAid Technologies Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 61. Wrike Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 62. OPGK RZESZOW Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 63. Harmony Business Systems Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 64. Zendesk Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 65. MHelpDesk Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 66. SolarWinds Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 67. Spiceworks Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 68. Salesforce Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 69. Atlassian Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 70. ConnectWise Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 71. Kayako Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 72. Cherwell Software Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 73. Accelo Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 74. Atera Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 75. LogMeIn Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 76. BMC Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 77. ITConcepts Revenue Growth Rate in ITSM Tools Business (2019-2024)
    Figure 78. Bottom-up and Top-down Approaches for This Report
    Figure 79. Data Triangulation
    Figure 80. Key Executives Interviewed
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