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Global CRM for Utilities Market Research Report 2025
Published Date: March 2025
|
Report Code: QYRE-Auto-36S18999
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Global CRM for Utilities Market Research Report 2025
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Global CRM for Utilities Market Research Report 2025

Code: QYRE-Auto-36S18999
Report
March 2025
Pages:92
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES
FEATURED COMPANIES
Zendesk
Rackspace Technology
Tableau
Creatio
Monday
HubSpot CRM
EDAMS
Oracle
ClickUp
Sage CRM
Pipeliner
Apptivo
Salesforce
Zoho
Freshsales
Microsoft
SAP
IBM
CGI
Tokara Solutions

CRM for Utilities Market Size

The global market for CRM for Utilities was valued at US$ 1680 million in the year 2024 and is projected to reach a revised size of US$ 2705 million by 2031, growing at a CAGR of 7.9% during the forecast period.

CRM for Utilities Market

CRM for Utilities Market

Utilities Customer Relationship Management (CRM for Utilities) refers to customer relationship management solutions custom designed for utility companies (such as electricity, water, gas, etc.). These solutions are designed to help utility companies better understand and manage relationships with customers, improve service levels, optimize operational efficiency, and enhance customer satisfaction.
North American market for CRM for Utilities is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
Asia-Pacific market for CRM for Utilities is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The global market for CRM for Utilities in Customer Interaction is estimated to increase from $ million in 2024 to $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The major global companies of CRM for Utilities include Tokara Solutions, Zendesk, Rackspace Technology, Tableau, Creatio, Monday, Hubspot CRM, Edams, Oracle, Clickup, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for CRM for Utilities, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding CRM for Utilities.
The CRM for Utilities market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global CRM for Utilities market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the CRM for Utilities companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation

Scope of CRM for Utilities Market Report

Report Metric Details
Report Name CRM for Utilities Market
Accounted market size in year US$ 1680 million
Forecasted market size in 2031 US$ 2705 million
CAGR 7.9%
Base Year year
Forecasted years 2025 - 2031
Segment by Type
  • Customer Service & Support
  • Billing & Invoicing Management
  • Others
Segment by Application
  • Customer Interaction
  • Marketing
  • Others
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company Tokara Solutions, Zendesk, Rackspace Technology, Tableau, Creatio, Monday, Hubspot CRM, Edams, Oracle, Clickup, Sage CRM, Pipeliner, Apptivo, Salesforce, Zoho, Freshsales, Microsoft, SAP, IBM, CGI
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of CRM for Utilities company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
  • Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
  • Chapter 12: The main points and conclusions of the report.

FAQ for this report

How fast is CRM for Utilities Market growing?

Ans: The CRM for Utilities Market witnessing a CAGR of 7.9% during the forecast period 2025-2031.

What is the CRM for Utilities Market size in 2031?

Ans: The CRM for Utilities Market size in 2031 will be US$ 2705 million.

Who are the main players in the CRM for Utilities Market report?

Ans: The main players in the CRM for Utilities Market are Tokara Solutions, Zendesk, Rackspace Technology, Tableau, Creatio, Monday, Hubspot CRM, Edams, Oracle, Clickup, Sage CRM, Pipeliner, Apptivo, Salesforce, Zoho, Freshsales, Microsoft, SAP, IBM, CGI

What are the Application segmentation covered in the CRM for Utilities Market report?

Ans: The Applications covered in the CRM for Utilities Market report are Customer Interaction, Marketing, Others

What are the Type segmentation covered in the CRM for Utilities Market report?

Ans: The Types covered in the CRM for Utilities Market report are Customer Service & Support, Billing & Invoicing Management, Others

Recommended Reports

CRM Software Markets

Utilities Management

Industry-Specific CRMs

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global CRM for Utilities Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Customer Service & Support
1.2.3 Billing & Invoicing Management
1.2.4 Others
1.3 Market by Application
1.3.1 Global CRM for Utilities Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 Customer Interaction
1.3.3 Marketing
1.3.4 Others
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global CRM for Utilities Market Perspective (2020-2031)
2.2 Global CRM for Utilities Growth Trends by Region
2.2.1 Global CRM for Utilities Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 CRM for Utilities Historic Market Size by Region (2020-2025)
2.2.3 CRM for Utilities Forecasted Market Size by Region (2026-2031)
2.3 CRM for Utilities Market Dynamics
2.3.1 CRM for Utilities Industry Trends
2.3.2 CRM for Utilities Market Drivers
2.3.3 CRM for Utilities Market Challenges
2.3.4 CRM for Utilities Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top CRM for Utilities Players by Revenue
3.1.1 Global Top CRM for Utilities Players by Revenue (2020-2025)
3.1.2 Global CRM for Utilities Revenue Market Share by Players (2020-2025)
3.2 Global Top CRM for Utilities Players by Company Type and Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by CRM for Utilities Revenue
3.4 Global CRM for Utilities Market Concentration Ratio
3.4.1 Global CRM for Utilities Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by CRM for Utilities Revenue in 2024
3.5 Global Key Players of CRM for Utilities Head office and Area Served
3.6 Global Key Players of CRM for Utilities, Product and Application
3.7 Global Key Players of CRM for Utilities, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 CRM for Utilities Breakdown Data by Type
4.1 Global CRM for Utilities Historic Market Size by Type (2020-2025)
4.2 Global CRM for Utilities Forecasted Market Size by Type (2026-2031)
5 CRM for Utilities Breakdown Data by Application
5.1 Global CRM for Utilities Historic Market Size by Application (2020-2025)
5.2 Global CRM for Utilities Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America CRM for Utilities Market Size (2020-2031)
6.2 North America CRM for Utilities Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America CRM for Utilities Market Size by Country (2020-2025)
6.4 North America CRM for Utilities Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe CRM for Utilities Market Size (2020-2031)
7.2 Europe CRM for Utilities Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe CRM for Utilities Market Size by Country (2020-2025)
7.4 Europe CRM for Utilities Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific CRM for Utilities Market Size (2020-2031)
8.2 Asia-Pacific CRM for Utilities Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific CRM for Utilities Market Size by Region (2020-2025)
8.4 Asia-Pacific CRM for Utilities Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America CRM for Utilities Market Size (2020-2031)
9.2 Latin America CRM for Utilities Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America CRM for Utilities Market Size by Country (2020-2025)
9.4 Latin America CRM for Utilities Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa CRM for Utilities Market Size (2020-2031)
10.2 Middle East & Africa CRM for Utilities Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa CRM for Utilities Market Size by Country (2020-2025)
10.4 Middle East & Africa CRM for Utilities Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Tokara Solutions
11.1.1 Tokara Solutions Company Details
11.1.2 Tokara Solutions Business Overview
11.1.3 Tokara Solutions CRM for Utilities Introduction
11.1.4 Tokara Solutions Revenue in CRM for Utilities Business (2020-2025)
11.1.5 Tokara Solutions Recent Development
11.2 Zendesk
11.2.1 Zendesk Company Details
11.2.2 Zendesk Business Overview
11.2.3 Zendesk CRM for Utilities Introduction
11.2.4 Zendesk Revenue in CRM for Utilities Business (2020-2025)
11.2.5 Zendesk Recent Development
11.3 Rackspace Technology
11.3.1 Rackspace Technology Company Details
11.3.2 Rackspace Technology Business Overview
11.3.3 Rackspace Technology CRM for Utilities Introduction
11.3.4 Rackspace Technology Revenue in CRM for Utilities Business (2020-2025)
11.3.5 Rackspace Technology Recent Development
11.4 Tableau
11.4.1 Tableau Company Details
11.4.2 Tableau Business Overview
11.4.3 Tableau CRM for Utilities Introduction
11.4.4 Tableau Revenue in CRM for Utilities Business (2020-2025)
11.4.5 Tableau Recent Development
11.5 Creatio
11.5.1 Creatio Company Details
11.5.2 Creatio Business Overview
11.5.3 Creatio CRM for Utilities Introduction
11.5.4 Creatio Revenue in CRM for Utilities Business (2020-2025)
11.5.5 Creatio Recent Development
11.6 Monday
11.6.1 Monday Company Details
11.6.2 Monday Business Overview
11.6.3 Monday CRM for Utilities Introduction
11.6.4 Monday Revenue in CRM for Utilities Business (2020-2025)
11.6.5 Monday Recent Development
11.7 Hubspot CRM
11.7.1 Hubspot CRM Company Details
11.7.2 Hubspot CRM Business Overview
11.7.3 Hubspot CRM CRM for Utilities Introduction
11.7.4 Hubspot CRM Revenue in CRM for Utilities Business (2020-2025)
11.7.5 Hubspot CRM Recent Development
11.8 Edams
11.8.1 Edams Company Details
11.8.2 Edams Business Overview
11.8.3 Edams CRM for Utilities Introduction
11.8.4 Edams Revenue in CRM for Utilities Business (2020-2025)
11.8.5 Edams Recent Development
11.9 Oracle
11.9.1 Oracle Company Details
11.9.2 Oracle Business Overview
11.9.3 Oracle CRM for Utilities Introduction
11.9.4 Oracle Revenue in CRM for Utilities Business (2020-2025)
11.9.5 Oracle Recent Development
11.10 Clickup
11.10.1 Clickup Company Details
11.10.2 Clickup Business Overview
11.10.3 Clickup CRM for Utilities Introduction
11.10.4 Clickup Revenue in CRM for Utilities Business (2020-2025)
11.10.5 Clickup Recent Development
11.11 Sage CRM
11.11.1 Sage CRM Company Details
11.11.2 Sage CRM Business Overview
11.11.3 Sage CRM CRM for Utilities Introduction
11.11.4 Sage CRM Revenue in CRM for Utilities Business (2020-2025)
11.11.5 Sage CRM Recent Development
11.12 Pipeliner
11.12.1 Pipeliner Company Details
11.12.2 Pipeliner Business Overview
11.12.3 Pipeliner CRM for Utilities Introduction
11.12.4 Pipeliner Revenue in CRM for Utilities Business (2020-2025)
11.12.5 Pipeliner Recent Development
11.13 Apptivo
11.13.1 Apptivo Company Details
11.13.2 Apptivo Business Overview
11.13.3 Apptivo CRM for Utilities Introduction
11.13.4 Apptivo Revenue in CRM for Utilities Business (2020-2025)
11.13.5 Apptivo Recent Development
11.14 Salesforce
11.14.1 Salesforce Company Details
11.14.2 Salesforce Business Overview
11.14.3 Salesforce CRM for Utilities Introduction
11.14.4 Salesforce Revenue in CRM for Utilities Business (2020-2025)
11.14.5 Salesforce Recent Development
11.15 Zoho
11.15.1 Zoho Company Details
11.15.2 Zoho Business Overview
11.15.3 Zoho CRM for Utilities Introduction
11.15.4 Zoho Revenue in CRM for Utilities Business (2020-2025)
11.15.5 Zoho Recent Development
11.16 Freshsales
11.16.1 Freshsales Company Details
11.16.2 Freshsales Business Overview
11.16.3 Freshsales CRM for Utilities Introduction
11.16.4 Freshsales Revenue in CRM for Utilities Business (2020-2025)
11.16.5 Freshsales Recent Development
11.17 Microsoft
11.17.1 Microsoft Company Details
11.17.2 Microsoft Business Overview
11.17.3 Microsoft CRM for Utilities Introduction
11.17.4 Microsoft Revenue in CRM for Utilities Business (2020-2025)
11.17.5 Microsoft Recent Development
11.18 SAP
11.18.1 SAP Company Details
11.18.2 SAP Business Overview
11.18.3 SAP CRM for Utilities Introduction
11.18.4 SAP Revenue in CRM for Utilities Business (2020-2025)
11.18.5 SAP Recent Development
11.19 IBM
11.19.1 IBM Company Details
11.19.2 IBM Business Overview
11.19.3 IBM CRM for Utilities Introduction
11.19.4 IBM Revenue in CRM for Utilities Business (2020-2025)
11.19.5 IBM Recent Development
11.20 CGI
11.20.1 CGI Company Details
11.20.2 CGI Business Overview
11.20.3 CGI CRM for Utilities Introduction
11.20.4 CGI Revenue in CRM for Utilities Business (2020-2025)
11.20.5 CGI Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
FEATURED COMPANIES
Zendesk
Rackspace Technology
Tableau
Creatio
Monday
HubSpot CRM
EDAMS
Oracle
ClickUp
Sage CRM
Pipeliner
Apptivo
Salesforce
Zoho
Freshsales
Microsoft
SAP
IBM
CGI
Tokara Solutions
List of Tables
 Table 1. Global CRM for Utilities Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
 Table 2. Key Players of Customer Service & Support
 Table 3. Key Players of Billing & Invoicing Management
 Table 4. Key Players of Others
 Table 5. Global CRM for Utilities Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
 Table 6. Global CRM for Utilities Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 7. Global CRM for Utilities Market Size by Region (2020-2025) & (US$ Million)
 Table 8. Global CRM for Utilities Market Share by Region (2020-2025)
 Table 9. Global CRM for Utilities Forecasted Market Size by Region (2026-2031) & (US$ Million)
 Table 10. Global CRM for Utilities Market Share by Region (2026-2031)
 Table 11. CRM for Utilities Market Trends
 Table 12. CRM for Utilities Market Drivers
 Table 13. CRM for Utilities Market Challenges
 Table 14. CRM for Utilities Market Restraints
 Table 15. Global CRM for Utilities Revenue by Players (2020-2025) & (US$ Million)
 Table 16. Global CRM for Utilities Market Share by Players (2020-2025)
 Table 17. Global Top CRM for Utilities Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in CRM for Utilities as of 2024)
 Table 18. Ranking of Global Top CRM for Utilities Companies by Revenue (US$ Million) in 2024
 Table 19. Global 5 Largest Players Market Share by CRM for Utilities Revenue (CR5 and HHI) & (2020-2025)
 Table 20. Global Key Players of CRM for Utilities, Headquarters and Area Served
 Table 21. Global Key Players of CRM for Utilities, Product and Application
 Table 22. Global Key Players of CRM for Utilities, Date of Enter into This Industry
 Table 23. Mergers & Acquisitions, Expansion Plans
 Table 24. Global CRM for Utilities Market Size by Type (2020-2025) & (US$ Million)
 Table 25. Global CRM for Utilities Revenue Market Share by Type (2020-2025)
 Table 26. Global CRM for Utilities Forecasted Market Size by Type (2026-2031) & (US$ Million)
 Table 27. Global CRM for Utilities Revenue Market Share by Type (2026-2031)
 Table 28. Global CRM for Utilities Market Size by Application (2020-2025) & (US$ Million)
 Table 29. Global CRM for Utilities Revenue Market Share by Application (2020-2025)
 Table 30. Global CRM for Utilities Forecasted Market Size by Application (2026-2031) & (US$ Million)
 Table 31. Global CRM for Utilities Revenue Market Share by Application (2026-2031)
 Table 32. North America CRM for Utilities Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 33. North America CRM for Utilities Market Size by Country (2020-2025) & (US$ Million)
 Table 34. North America CRM for Utilities Market Size by Country (2026-2031) & (US$ Million)
 Table 35. Europe CRM for Utilities Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 36. Europe CRM for Utilities Market Size by Country (2020-2025) & (US$ Million)
 Table 37. Europe CRM for Utilities Market Size by Country (2026-2031) & (US$ Million)
 Table 38. Asia-Pacific CRM for Utilities Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 39. Asia-Pacific CRM for Utilities Market Size by Region (2020-2025) & (US$ Million)
 Table 40. Asia-Pacific CRM for Utilities Market Size by Region (2026-2031) & (US$ Million)
 Table 41. Latin America CRM for Utilities Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 42. Latin America CRM for Utilities Market Size by Country (2020-2025) & (US$ Million)
 Table 43. Latin America CRM for Utilities Market Size by Country (2026-2031) & (US$ Million)
 Table 44. Middle East & Africa CRM for Utilities Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 45. Middle East & Africa CRM for Utilities Market Size by Country (2020-2025) & (US$ Million)
 Table 46. Middle East & Africa CRM for Utilities Market Size by Country (2026-2031) & (US$ Million)
 Table 47. Tokara Solutions Company Details
 Table 48. Tokara Solutions Business Overview
 Table 49. Tokara Solutions CRM for Utilities Product
 Table 50. Tokara Solutions Revenue in CRM for Utilities Business (2020-2025) & (US$ Million)
 Table 51. Tokara Solutions Recent Development
 Table 52. Zendesk Company Details
 Table 53. Zendesk Business Overview
 Table 54. Zendesk CRM for Utilities Product
 Table 55. Zendesk Revenue in CRM for Utilities Business (2020-2025) & (US$ Million)
 Table 56. Zendesk Recent Development
 Table 57. Rackspace Technology Company Details
 Table 58. Rackspace Technology Business Overview
 Table 59. Rackspace Technology CRM for Utilities Product
 Table 60. Rackspace Technology Revenue in CRM for Utilities Business (2020-2025) & (US$ Million)
 Table 61. Rackspace Technology Recent Development
 Table 62. Tableau Company Details
 Table 63. Tableau Business Overview
 Table 64. Tableau CRM for Utilities Product
 Table 65. Tableau Revenue in CRM for Utilities Business (2020-2025) & (US$ Million)
 Table 66. Tableau Recent Development
 Table 67. Creatio Company Details
 Table 68. Creatio Business Overview
 Table 69. Creatio CRM for Utilities Product
 Table 70. Creatio Revenue in CRM for Utilities Business (2020-2025) & (US$ Million)
 Table 71. Creatio Recent Development
 Table 72. Monday Company Details
 Table 73. Monday Business Overview
 Table 74. Monday CRM for Utilities Product
 Table 75. Monday Revenue in CRM for Utilities Business (2020-2025) & (US$ Million)
 Table 76. Monday Recent Development
 Table 77. Hubspot CRM Company Details
 Table 78. Hubspot CRM Business Overview
 Table 79. Hubspot CRM CRM for Utilities Product
 Table 80. Hubspot CRM Revenue in CRM for Utilities Business (2020-2025) & (US$ Million)
 Table 81. Hubspot CRM Recent Development
 Table 82. Edams Company Details
 Table 83. Edams Business Overview
 Table 84. Edams CRM for Utilities Product
 Table 85. Edams Revenue in CRM for Utilities Business (2020-2025) & (US$ Million)
 Table 86. Edams Recent Development
 Table 87. Oracle Company Details
 Table 88. Oracle Business Overview
 Table 89. Oracle CRM for Utilities Product
 Table 90. Oracle Revenue in CRM for Utilities Business (2020-2025) & (US$ Million)
 Table 91. Oracle Recent Development
 Table 92. Clickup Company Details
 Table 93. Clickup Business Overview
 Table 94. Clickup CRM for Utilities Product
 Table 95. Clickup Revenue in CRM for Utilities Business (2020-2025) & (US$ Million)
 Table 96. Clickup Recent Development
 Table 97. Sage CRM Company Details
 Table 98. Sage CRM Business Overview
 Table 99. Sage CRM CRM for Utilities Product
 Table 100. Sage CRM Revenue in CRM for Utilities Business (2020-2025) & (US$ Million)
 Table 101. Sage CRM Recent Development
 Table 102. Pipeliner Company Details
 Table 103. Pipeliner Business Overview
 Table 104. Pipeliner CRM for Utilities Product
 Table 105. Pipeliner Revenue in CRM for Utilities Business (2020-2025) & (US$ Million)
 Table 106. Pipeliner Recent Development
 Table 107. Apptivo Company Details
 Table 108. Apptivo Business Overview
 Table 109. Apptivo CRM for Utilities Product
 Table 110. Apptivo Revenue in CRM for Utilities Business (2020-2025) & (US$ Million)
 Table 111. Apptivo Recent Development
 Table 112. Salesforce Company Details
 Table 113. Salesforce Business Overview
 Table 114. Salesforce CRM for Utilities Product
 Table 115. Salesforce Revenue in CRM for Utilities Business (2020-2025) & (US$ Million)
 Table 116. Salesforce Recent Development
 Table 117. Zoho Company Details
 Table 118. Zoho Business Overview
 Table 119. Zoho CRM for Utilities Product
 Table 120. Zoho Revenue in CRM for Utilities Business (2020-2025) & (US$ Million)
 Table 121. Zoho Recent Development
 Table 122. Freshsales Company Details
 Table 123. Freshsales Business Overview
 Table 124. Freshsales CRM for Utilities Product
 Table 125. Freshsales Revenue in CRM for Utilities Business (2020-2025) & (US$ Million)
 Table 126. Freshsales Recent Development
 Table 127. Microsoft Company Details
 Table 128. Microsoft Business Overview
 Table 129. Microsoft CRM for Utilities Product
 Table 130. Microsoft Revenue in CRM for Utilities Business (2020-2025) & (US$ Million)
 Table 131. Microsoft Recent Development
 Table 132. SAP Company Details
 Table 133. SAP Business Overview
 Table 134. SAP CRM for Utilities Product
 Table 135. SAP Revenue in CRM for Utilities Business (2020-2025) & (US$ Million)
 Table 136. SAP Recent Development
 Table 137. IBM Company Details
 Table 138. IBM Business Overview
 Table 139. IBM CRM for Utilities Product
 Table 140. IBM Revenue in CRM for Utilities Business (2020-2025) & (US$ Million)
 Table 141. IBM Recent Development
 Table 142. CGI Company Details
 Table 143. CGI Business Overview
 Table 144. CGI CRM for Utilities Product
 Table 145. CGI Revenue in CRM for Utilities Business (2020-2025) & (US$ Million)
 Table 146. CGI Recent Development
 Table 147. Research Programs/Design for This Report
 Table 148. Key Data Information from Secondary Sources
 Table 149. Key Data Information from Primary Sources
 Table 150. Authors List of This Report


List of Figures
 Figure 1. CRM for Utilities Picture
 Figure 2. Global CRM for Utilities Market Size Comparison by Type (2020-2031) & (US$ Million)
 Figure 3. Global CRM for Utilities Market Share by Type: 2024 VS 2031
 Figure 4. Customer Service & Support Features
 Figure 5. Billing & Invoicing Management Features
 Figure 6. Others Features
 Figure 7. Global CRM for Utilities Market Size by Application (2020-2031) & (US$ Million)
 Figure 8. Global CRM for Utilities Market Share by Application: 2024 VS 2031
 Figure 9. Customer Interaction Case Studies
 Figure 10. Marketing Case Studies
 Figure 11. Others Case Studies
 Figure 12. CRM for Utilities Report Years Considered
 Figure 13. Global CRM for Utilities Market Size (US$ Million), Year-over-Year: 2020-2031
 Figure 14. Global CRM for Utilities Market Size, (US$ Million), 2020 VS 2024 VS 2031
 Figure 15. Global CRM for Utilities Market Share by Region: 2024 VS 2031
 Figure 16. Global CRM for Utilities Market Share by Players in 2024
 Figure 17. Global CRM for Utilities Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
 Figure 18. The Top 10 and 5 Players Market Share by CRM for Utilities Revenue in 2024
 Figure 19. North America CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 20. North America CRM for Utilities Market Share by Country (2020-2031)
 Figure 21. United States CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 22. Canada CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 23. Europe CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 24. Europe CRM for Utilities Market Share by Country (2020-2031)
 Figure 25. Germany CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 26. France CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 27. U.K. CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 28. Italy CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 29. Russia CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 30. Nordic Countries CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 31. Asia-Pacific CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 32. Asia-Pacific CRM for Utilities Market Share by Region (2020-2031)
 Figure 33. China CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 34. Japan CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 35. South Korea CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 36. Southeast Asia CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 37. India CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 38. Australia CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 39. Latin America CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 40. Latin America CRM for Utilities Market Share by Country (2020-2031)
 Figure 41. Mexico CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 42. Brazil CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 43. Middle East & Africa CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 44. Middle East & Africa CRM for Utilities Market Share by Country (2020-2031)
 Figure 45. Turkey CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 46. Saudi Arabia CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 47. UAE CRM for Utilities Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 48. Tokara Solutions Revenue Growth Rate in CRM for Utilities Business (2020-2025)
 Figure 49. Zendesk Revenue Growth Rate in CRM for Utilities Business (2020-2025)
 Figure 50. Rackspace Technology Revenue Growth Rate in CRM for Utilities Business (2020-2025)
 Figure 51. Tableau Revenue Growth Rate in CRM for Utilities Business (2020-2025)
 Figure 52. Creatio Revenue Growth Rate in CRM for Utilities Business (2020-2025)
 Figure 53. Monday Revenue Growth Rate in CRM for Utilities Business (2020-2025)
 Figure 54. Hubspot CRM Revenue Growth Rate in CRM for Utilities Business (2020-2025)
 Figure 55. Edams Revenue Growth Rate in CRM for Utilities Business (2020-2025)
 Figure 56. Oracle Revenue Growth Rate in CRM for Utilities Business (2020-2025)
 Figure 57. Clickup Revenue Growth Rate in CRM for Utilities Business (2020-2025)
 Figure 58. Sage CRM Revenue Growth Rate in CRM for Utilities Business (2020-2025)
 Figure 59. Pipeliner Revenue Growth Rate in CRM for Utilities Business (2020-2025)
 Figure 60. Apptivo Revenue Growth Rate in CRM for Utilities Business (2020-2025)
 Figure 61. Salesforce Revenue Growth Rate in CRM for Utilities Business (2020-2025)
 Figure 62. Zoho Revenue Growth Rate in CRM for Utilities Business (2020-2025)
 Figure 63. Freshsales Revenue Growth Rate in CRM for Utilities Business (2020-2025)
 Figure 64. Microsoft Revenue Growth Rate in CRM for Utilities Business (2020-2025)
 Figure 65. SAP Revenue Growth Rate in CRM for Utilities Business (2020-2025)
 Figure 66. IBM Revenue Growth Rate in CRM for Utilities Business (2020-2025)
 Figure 67. CGI Revenue Growth Rate in CRM for Utilities Business (2020-2025)
 Figure 68. Bottom-up and Top-down Approaches for This Report
 Figure 69. Data Triangulation
 Figure 70. Key Executives Interviewed
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