Conversational support software, also known as conversational customer engagement software, offers an alternative approach to ticket-based customer service, using the customer and not the incident as the center of action. These solutions facilitate omnichannel customer service that recognizes individuals with an identity and a history, allowing companies to interact with customers through any channel at any time. Customer service teams use this type of software to engage with customers and prospects across multiple channels and offer a more personalized customer service experience.

The global Conversational Support Marketing Software market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.

North American market for Conversational Support Marketing Software is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.

Asia-Pacific market for Conversational Support Marketing Software is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.

The global market for Conversational Support Marketing Software in E-commerce is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.

The major global companies of Conversational Support Marketing Software include ubSpot, Heymarket, Drift, Podium, Freshworks, Birdeye, Gladly, Front App and Kustomer, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.

This report aims to provide a comprehensive presentation of the global market for Conversational Support Marketing Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Conversational Support Marketing Software.

Report Scope

The Conversational Support Marketing Software market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Conversational Support Marketing Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Conversational Support Marketing Software companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

Scope of Conversational Support Market Report

Report Metric	Details
Report Name	Conversational Support Market
Segment by Type	On Premises Cloud Based
Segment by Application	E-commerce Advertising
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	ubSpot, Heymarket, Drift, Podium, Freshworks, Birdeye, Gladly, Front App, Kustomer, SocialSwell, Zendesk, Tencent, NetEase, Wofeng Technology, Beijing Yizhao Yunfeng Technology Co., Ltd, Nanjing Yunwen Network Technology Co., Ltd, Xiamen Kuaishangtong Technology Co., Ltd
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Conversational Support Marketing Software companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

FAQ for this report

Who are the main players in the Conversational Support Market report?

Ans: The main players in the Conversational Support Market are ubSpot, Heymarket, Drift, Podium, Freshworks, Birdeye, Gladly, Front App, Kustomer, SocialSwell, Zendesk, Tencent, NetEase, Wofeng Technology, Beijing Yizhao Yunfeng Technology Co., Ltd, Nanjing Yunwen Network Technology Co., Ltd, Xiamen Kuaishangtong Technology Co., Ltd

What are the Application segmentation covered in the Conversational Support Market report?

Ans: The Applications covered in the Conversational Support Market report are E-commerce, Advertising

What are the Type segmentation covered in the Conversational Support Market report?

Ans: The Types covered in the Conversational Support Market report are On Premises, Cloud Based

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Conversational Support Marketing Software Market Size Growth Rate by Type: 2019 VS 2023 VS 2030

1.2.2 On Premises

1.2.3 Cloud Based

1.3 Market by Application

1.3.1 Global Conversational Support Marketing Software Market Growth by Application: 2019 VS 2023 VS 2030

1.3.2 E-commerce

1.3.3 Advertising

1.4 Study Objectives

1.5 Years Considered

1.6 Years Considered

2 Global Growth Trends

2.1 Global Conversational Support Marketing Software Market Perspective (2019-2030)

2.2 Conversational Support Marketing Software Growth Trends by Region

2.2.1 Global Conversational Support Marketing Software Market Size by Region: 2019 VS 2023 VS 2030

2.2.2 Conversational Support Marketing Software Historic Market Size by Region (2019-2024)

2.2.3 Conversational Support Marketing Software Forecasted Market Size by Region (2025-2030)

2.3 Conversational Support Marketing Software Market Dynamics

2.3.1 Conversational Support Marketing Software Industry Trends

2.3.2 Conversational Support Marketing Software Market Drivers

2.3.3 Conversational Support Marketing Software Market Challenges

2.3.4 Conversational Support Marketing Software Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top Conversational Support Marketing Software Players by Revenue

3.1.1 Global Top Conversational Support Marketing Software Players by Revenue (2019-2024)

3.1.2 Global Conversational Support Marketing Software Revenue Market Share by Players (2019-2024)

3.2 Global Conversational Support Marketing Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Players Covered: Ranking by Conversational Support Marketing Software Revenue

3.4 Global Conversational Support Marketing Software Market Concentration Ratio

3.4.1 Global Conversational Support Marketing Software Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Conversational Support Marketing Software Revenue in 2023

3.5 Conversational Support Marketing Software Key Players Head office and Area Served

3.6 Key Players Conversational Support Marketing Software Product Solution and Service

3.7 Date of Enter into Conversational Support Marketing Software Market

3.8 Mergers & Acquisitions, Expansion Plans

4 Conversational Support Marketing Software Breakdown Data by Type

4.1 Global Conversational Support Marketing Software Historic Market Size by Type (2019-2024)

4.2 Global Conversational Support Marketing Software Forecasted Market Size by Type (2025-2030)

5 Conversational Support Marketing Software Breakdown Data by Application

5.1 Global Conversational Support Marketing Software Historic Market Size by Application (2019-2024)

5.2 Global Conversational Support Marketing Software Forecasted Market Size by Application (2025-2030)

6 North America

6.1 North America Conversational Support Marketing Software Market Size (2019-2030)

6.2 North America Conversational Support Marketing Software Market Growth Rate by Country: 2019 VS 2023 VS 2030

6.3 North America Conversational Support Marketing Software Market Size by Country (2019-2024)

6.4 North America Conversational Support Marketing Software Market Size by Country (2025-2030)

6.5 United States

6.6 Canada

7 Europe

7.1 Europe Conversational Support Marketing Software Market Size (2019-2030)

7.2 Europe Conversational Support Marketing Software Market Growth Rate by Country: 2019 VS 2023 VS 2030

7.3 Europe Conversational Support Marketing Software Market Size by Country (2019-2024)

7.4 Europe Conversational Support Marketing Software Market Size by Country (2025-2030)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8 Asia-Pacific

8.1 Asia-Pacific Conversational Support Marketing Software Market Size (2019-2030)

8.2 Asia-Pacific Conversational Support Marketing Software Market Growth Rate by Region: 2019 VS 2023 VS 2030

8.3 Asia-Pacific Conversational Support Marketing Software Market Size by Region (2019-2024)

8.4 Asia-Pacific Conversational Support Marketing Software Market Size by Region (2025-2030)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9 Latin America

9.1 Latin America Conversational Support Marketing Software Market Size (2019-2030)

9.2 Latin America Conversational Support Marketing Software Market Growth Rate by Country: 2019 VS 2023 VS 2030

9.3 Latin America Conversational Support Marketing Software Market Size by Country (2019-2024)

9.4 Latin America Conversational Support Marketing Software Market Size by Country (2025-2030)

9.5 Mexico

9.6 Brazil

10 Middle East & Africa

10.1 Middle East & Africa Conversational Support Marketing Software Market Size (2019-2030)

10.2 Middle East & Africa Conversational Support Marketing Software Market Growth Rate by Country: 2019 VS 2023 VS 2030

10.3 Middle East & Africa Conversational Support Marketing Software Market Size by Country (2019-2024)

10.4 Middle East & Africa Conversational Support Marketing Software Market Size by Country (2025-2030)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11 Key Players Profiles

11.1 ubSpot

11.1.1 ubSpot Company Detail

11.1.2 ubSpot Business Overview

11.1.3 ubSpot Conversational Support Marketing Software Introduction

11.1.4 ubSpot Revenue in Conversational Support Marketing Software Business (2019-2024)

11.1.5 ubSpot Recent Development

11.2 Heymarket

11.2.1 Heymarket Company Detail

11.2.2 Heymarket Business Overview

11.2.3 Heymarket Conversational Support Marketing Software Introduction

11.2.4 Heymarket Revenue in Conversational Support Marketing Software Business (2019-2024)

11.2.5 Heymarket Recent Development

11.3 Drift

11.3.1 Drift Company Detail

11.3.2 Drift Business Overview

11.3.3 Drift Conversational Support Marketing Software Introduction

11.3.4 Drift Revenue in Conversational Support Marketing Software Business (2019-2024)

11.3.5 Drift Recent Development

11.4 Podium

11.4.1 Podium Company Detail

11.4.2 Podium Business Overview

11.4.3 Podium Conversational Support Marketing Software Introduction

11.4.4 Podium Revenue in Conversational Support Marketing Software Business (2019-2024)

11.4.5 Podium Recent Development

11.5 Freshworks

11.5.1 Freshworks Company Detail

11.5.2 Freshworks Business Overview

11.5.3 Freshworks Conversational Support Marketing Software Introduction

11.5.4 Freshworks Revenue in Conversational Support Marketing Software Business (2019-2024)

11.5.5 Freshworks Recent Development

11.6 Birdeye

11.6.1 Birdeye Company Detail

11.6.2 Birdeye Business Overview

11.6.3 Birdeye Conversational Support Marketing Software Introduction

11.6.4 Birdeye Revenue in Conversational Support Marketing Software Business (2019-2024)

11.6.5 Birdeye Recent Development

11.7 Gladly

11.7.1 Gladly Company Detail

11.7.2 Gladly Business Overview

11.7.3 Gladly Conversational Support Marketing Software Introduction

11.7.4 Gladly Revenue in Conversational Support Marketing Software Business (2019-2024)

11.7.5 Gladly Recent Development

11.8 Front App

11.8.1 Front App Company Detail

11.8.2 Front App Business Overview

11.8.3 Front App Conversational Support Marketing Software Introduction

11.8.4 Front App Revenue in Conversational Support Marketing Software Business (2019-2024)

11.8.5 Front App Recent Development

11.9 Kustomer

11.9.1 Kustomer Company Detail

11.9.2 Kustomer Business Overview

11.9.3 Kustomer Conversational Support Marketing Software Introduction

11.9.4 Kustomer Revenue in Conversational Support Marketing Software Business (2019-2024)

11.9.5 Kustomer Recent Development

11.10 SocialSwell

11.10.1 SocialSwell Company Detail

11.10.2 SocialSwell Business Overview

11.10.3 SocialSwell Conversational Support Marketing Software Introduction

11.10.4 SocialSwell Revenue in Conversational Support Marketing Software Business (2019-2024)

11.10.5 SocialSwell Recent Development

11.11 Zendesk

11.11.1 Zendesk Company Detail

11.11.2 Zendesk Business Overview

11.11.3 Zendesk Conversational Support Marketing Software Introduction

11.11.4 Zendesk Revenue in Conversational Support Marketing Software Business (2019-2024)

11.11.5 Zendesk Recent Development

11.12 Tencent

11.12.1 Tencent Company Detail

11.12.2 Tencent Business Overview

11.12.3 Tencent Conversational Support Marketing Software Introduction

11.12.4 Tencent Revenue in Conversational Support Marketing Software Business (2019-2024)

11.12.5 Tencent Recent Development

11.13 NetEase

11.13.1 NetEase Company Detail

11.13.2 NetEase Business Overview

11.13.3 NetEase Conversational Support Marketing Software Introduction

11.13.4 NetEase Revenue in Conversational Support Marketing Software Business (2019-2024)

11.13.5 NetEase Recent Development

11.14 Wofeng Technology

11.14.1 Wofeng Technology Company Detail

11.14.2 Wofeng Technology Business Overview

11.14.3 Wofeng Technology Conversational Support Marketing Software Introduction

11.14.4 Wofeng Technology Revenue in Conversational Support Marketing Software Business (2019-2024)

11.14.5 Wofeng Technology Recent Development

11.15 Beijing Yizhao Yunfeng Technology Co., Ltd

11.15.1 Beijing Yizhao Yunfeng Technology Co., Ltd Company Detail

11.15.2 Beijing Yizhao Yunfeng Technology Co., Ltd Business Overview

11.15.3 Beijing Yizhao Yunfeng Technology Co., Ltd Conversational Support Marketing Software Introduction

11.15.4 Beijing Yizhao Yunfeng Technology Co., Ltd Revenue in Conversational Support Marketing Software Business (2019-2024)

11.15.5 Beijing Yizhao Yunfeng Technology Co., Ltd Recent Development

11.16 Nanjing Yunwen Network Technology Co., Ltd

11.16.1 Nanjing Yunwen Network Technology Co., Ltd Company Detail

11.16.2 Nanjing Yunwen Network Technology Co., Ltd Business Overview

11.16.3 Nanjing Yunwen Network Technology Co., Ltd Conversational Support Marketing Software Introduction

11.16.4 Nanjing Yunwen Network Technology Co., Ltd Revenue in Conversational Support Marketing Software Business (2019-2024)

11.16.5 Nanjing Yunwen Network Technology Co., Ltd Recent Development

11.17 Xiamen Kuaishangtong Technology Co., Ltd

11.17.1 Xiamen Kuaishangtong Technology Co., Ltd Company Detail

11.17.2 Xiamen Kuaishangtong Technology Co., Ltd Business Overview

11.17.3 Xiamen Kuaishangtong Technology Co., Ltd Conversational Support Marketing Software Introduction

11.17.4 Xiamen Kuaishangtong Technology Co., Ltd Revenue in Conversational Support Marketing Software Business (2019-2024)

11.17.5 Xiamen Kuaishangtong Technology Co., Ltd Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.2 Data Source

13.2 Disclaimer

13.3 Author Details

FEATURED COMPANIES

Beijing Yizhao Yunfeng Technology Co., Ltd

Nanjing Yunwen Network Technology Co., Ltd

Xiamen Kuaishangtong Technology Co., Ltd

List of Tables

Table 1. Global Conversational Support Marketing Software Market Size Growth Rate by Type (US$ Million): 2019 VS 2023 VS 2030

Table 2. Key Players of On Premises

Table 3. Key Players of Cloud Based

Table 4. Global Conversational Support Marketing Software Market Size Growth by Application (US$ Million): 2019 VS 2023 VS 2030

Table 5. Global Conversational Support Marketing Software Market Size by Region (US$ Million): 2019 VS 2023 VS 2030

Table 6. Global Conversational Support Marketing Software Market Size by Region (2019-2024) & (US$ Million)

Table 7. Global Conversational Support Marketing Software Market Share by Region (2019-2024)

Table 8. Global Conversational Support Marketing Software Forecasted Market Size by Region (2025-2030) & (US$ Million)

Table 9. Global Conversational Support Marketing Software Market Share by Region (2025-2030)

Table 10. Conversational Support Marketing Software Market Trends

Table 11. Conversational Support Marketing Software Market Drivers

Table 12. Conversational Support Marketing Software Market Challenges

Table 13. Conversational Support Marketing Software Market Restraints

Table 14. Global Conversational Support Marketing Software Revenue by Players (2019-2024) & (US$ Million)

Table 15. Global Conversational Support Marketing Software Market Share by Players (2019-2024)

Table 16. Global Top Conversational Support Marketing Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational Support Marketing Software as of 2023)

Table 17. Ranking of Global Top Conversational Support Marketing Software Companies by Revenue (US$ Million) in 2023

Table 18. Global 5 Largest Players Market Share by Conversational Support Marketing Software Revenue (CR5 and HHI) & (2019-2024)

Table 19. Key Players Headquarters and Area Served

Table 20. Key Players Conversational Support Marketing Software Product Solution and Service

Table 21. Date of Enter into Conversational Support Marketing Software Market

Table 22. Mergers & Acquisitions, Expansion Plans

Table 23. Global Conversational Support Marketing Software Market Size by Type (2019-2024) & (US$ Million)

Table 24. Global Conversational Support Marketing Software Revenue Market Share by Type (2019-2024)

Table 25. Global Conversational Support Marketing Software Forecasted Market Size by Type (2025-2030) & (US$ Million)

Table 26. Global Conversational Support Marketing Software Revenue Market Share by Type (2025-2030)

Table 27. Global Conversational Support Marketing Software Market Size by Application (2019-2024) & (US$ Million)

Table 28. Global Conversational Support Marketing Software Revenue Market Share by Application (2019-2024)

Table 29. Global Conversational Support Marketing Software Forecasted Market Size by Application (2025-2030) & (US$ Million)

Table 30. Global Conversational Support Marketing Software Revenue Market Share by Application (2025-2030)

Table 31. North America Conversational Support Marketing Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 32. North America Conversational Support Marketing Software Market Size by Country (2019-2024) & (US$ Million)

Table 33. North America Conversational Support Marketing Software Market Size by Country (2025-2030) & (US$ Million)

Table 34. Europe Conversational Support Marketing Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 35. Europe Conversational Support Marketing Software Market Size by Country (2019-2024) & (US$ Million)

Table 36. Europe Conversational Support Marketing Software Market Size by Country (2025-2030) & (US$ Million)

Table 37. Asia-Pacific Conversational Support Marketing Software Market Size Growth Rate by Region (US$ Million): 2019 VS 2023 VS 2030

Table 38. Asia-Pacific Conversational Support Marketing Software Market Size by Region (2019-2024) & (US$ Million)

Table 39. Asia-Pacific Conversational Support Marketing Software Market Size by Region (2025-2030) & (US$ Million)

Table 40. Latin America Conversational Support Marketing Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 41. Latin America Conversational Support Marketing Software Market Size by Country (2019-2024) & (US$ Million)

Table 42. Latin America Conversational Support Marketing Software Market Size by Country (2025-2030) & (US$ Million)

Table 43. Middle East & Africa Conversational Support Marketing Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 44. Middle East & Africa Conversational Support Marketing Software Market Size by Country (2019-2024) & (US$ Million)

Table 45. Middle East & Africa Conversational Support Marketing Software Market Size by Country (2025-2030) & (US$ Million)

Table 46. ubSpot Company Detail

Table 47. ubSpot Business Overview

Table 48. ubSpot Conversational Support Marketing Software Product

Table 49. ubSpot Revenue in Conversational Support Marketing Software Business (2019-2024) & (US$ Million)

Table 50. ubSpot Recent Development

Table 51. Heymarket Company Detail

Table 52. Heymarket Business Overview

Table 53. Heymarket Conversational Support Marketing Software Product

Table 54. Heymarket Revenue in Conversational Support Marketing Software Business (2019-2024) & (US$ Million)

Table 55. Heymarket Recent Development

Table 56. Drift Company Detail

Table 57. Drift Business Overview

Table 58. Drift Conversational Support Marketing Software Product

Table 59. Drift Revenue in Conversational Support Marketing Software Business (2019-2024) & (US$ Million)

Table 60. Drift Recent Development

Table 61. Podium Company Detail

Table 62. Podium Business Overview

Table 63. Podium Conversational Support Marketing Software Product

Table 64. Podium Revenue in Conversational Support Marketing Software Business (2019-2024) & (US$ Million)

Table 65. Podium Recent Development

Table 66. Freshworks Company Detail

Table 67. Freshworks Business Overview

Table 68. Freshworks Conversational Support Marketing Software Product

Table 69. Freshworks Revenue in Conversational Support Marketing Software Business (2019-2024) & (US$ Million)

Table 70. Freshworks Recent Development

Table 71. Birdeye Company Detail

Table 72. Birdeye Business Overview

Table 73. Birdeye Conversational Support Marketing Software Product

Table 74. Birdeye Revenue in Conversational Support Marketing Software Business (2019-2024) & (US$ Million)

Table 75. Birdeye Recent Development

Table 76. Gladly Company Detail

Table 77. Gladly Business Overview

Table 78. Gladly Conversational Support Marketing Software Product

Table 79. Gladly Revenue in Conversational Support Marketing Software Business (2019-2024) & (US$ Million)

Table 80. Gladly Recent Development

Table 81. Front App Company Detail

Table 82. Front App Business Overview

Table 83. Front App Conversational Support Marketing Software Product

Table 84. Front App Revenue in Conversational Support Marketing Software Business (2019-2024) & (US$ Million)

Table 85. Front App Recent Development

Table 86. Kustomer Company Detail

Table 87. Kustomer Business Overview

Table 88. Kustomer Conversational Support Marketing Software Product

Table 89. Kustomer Revenue in Conversational Support Marketing Software Business (2019-2024) & (US$ Million)

Table 90. Kustomer Recent Development

Table 91. SocialSwell Company Detail

Table 92. SocialSwell Business Overview

Table 93. SocialSwell Conversational Support Marketing Software Product

Table 94. SocialSwell Revenue in Conversational Support Marketing Software Business (2019-2024) & (US$ Million)

Table 95. SocialSwell Recent Development

Table 96. Zendesk Company Detail

Table 97. Zendesk Business Overview

Table 98. Zendesk Conversational Support Marketing Software Product

Table 99. Zendesk Revenue in Conversational Support Marketing Software Business (2019-2024) & (US$ Million)

Table 100. Zendesk Recent Development

Table 101. Tencent Company Detail

Table 102. Tencent Business Overview

Table 103. Tencent Conversational Support Marketing Software Product

Table 104. Tencent Revenue in Conversational Support Marketing Software Business (2019-2024) & (US$ Million)

Table 105. Tencent Recent Development

Table 106. NetEase Company Detail

Table 107. NetEase Business Overview

Table 108. NetEase Conversational Support Marketing Software Product

Table 109. NetEase Revenue in Conversational Support Marketing Software Business (2019-2024) & (US$ Million)

Table 110. NetEase Recent Development

Table 111. Wofeng Technology Company Detail

Table 112. Wofeng Technology Business Overview

Table 113. Wofeng Technology Conversational Support Marketing Software Product

Table 114. Wofeng Technology Revenue in Conversational Support Marketing Software Business (2019-2024) & (US$ Million)

Table 115. Wofeng Technology Recent Development

Table 116. Beijing Yizhao Yunfeng Technology Co., Ltd Company Detail

Table 117. Beijing Yizhao Yunfeng Technology Co., Ltd Business Overview

Table 118. Beijing Yizhao Yunfeng Technology Co., Ltd Conversational Support Marketing Software Product

Table 119. Beijing Yizhao Yunfeng Technology Co., Ltd Revenue in Conversational Support Marketing Software Business (2019-2024) & (US$ Million)

Table 120. Beijing Yizhao Yunfeng Technology Co., Ltd Recent Development

Table 121. Nanjing Yunwen Network Technology Co., Ltd Company Detail

Table 122. Nanjing Yunwen Network Technology Co., Ltd Business Overview

Table 123. Nanjing Yunwen Network Technology Co., Ltd Conversational Support Marketing Software Product

Table 124. Nanjing Yunwen Network Technology Co., Ltd Revenue in Conversational Support Marketing Software Business (2019-2024) & (US$ Million)

Table 125. Nanjing Yunwen Network Technology Co., Ltd Recent Development

Table 126. Xiamen Kuaishangtong Technology Co., Ltd Company Detail

Table 127. Xiamen Kuaishangtong Technology Co., Ltd Business Overview

Table 128. Xiamen Kuaishangtong Technology Co., Ltd Conversational Support Marketing Software Product

Table 129. Xiamen Kuaishangtong Technology Co., Ltd Revenue in Conversational Support Marketing Software Business (2019-2024) & (US$ Million)

Table 130. Xiamen Kuaishangtong Technology Co., Ltd Recent Development

Table 131. Research Programs/Design for This Report

Table 132. Key Data Information from Secondary Sources

Table 133. Key Data Information from Primary Sources

List of Figures

Figure 1. Global Conversational Support Marketing Software Market Size Comparison by Type (2024-2030) & (US$ Million)

Figure 2. Global Conversational Support Marketing Software Market Share by Type: 2023 VS 2030

Figure 3. On Premises Features

Figure 4. Cloud Based Features

Figure 5. Global Conversational Support Marketing Software Market Size Comparison by Application (2024-2030) & (US$ Million)

Figure 6. Global Conversational Support Marketing Software Market Share by Application: 2023 VS 2030

Figure 7. E-commerce Case Studies

Figure 8. Advertising Case Studies

Figure 9. Conversational Support Marketing Software Report Years Considered

Figure 10. Global Conversational Support Marketing Software Market Size (US$ Million), Year-over-Year: 2019-2030

Figure 11. Global Conversational Support Marketing Software Market Size, (US$ Million), 2019 VS 2023 VS 2030

Figure 12. Global Conversational Support Marketing Software Market Share by Region: 2023 VS 2030

Figure 13. Global Conversational Support Marketing Software Market Share by Players in 2023

Figure 14. Global Top Conversational Support Marketing Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational Support Marketing Software as of 2023)

Figure 15. The Top 10 and 5 Players Market Share by Conversational Support Marketing Software Revenue in 2023

Figure 16. North America Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 17. North America Conversational Support Marketing Software Market Share by Country (2019-2030)

Figure 18. United States Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 19. Canada Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 20. Europe Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 21. Europe Conversational Support Marketing Software Market Share by Country (2019-2030)

Figure 22. Germany Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 23. France Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 24. U.K. Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 25. Italy Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 26. Russia Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 27. Nordic Countries Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 28. Asia-Pacific Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 29. Asia-Pacific Conversational Support Marketing Software Market Share by Region (2019-2030)

Figure 30. China Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 31. Japan Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 32. South Korea Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 33. Southeast Asia Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 34. India Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 35. Australia Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 36. Latin America Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 37. Latin America Conversational Support Marketing Software Market Share by Country (2019-2030)

Figure 38. Mexico Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 39. Brazil Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 40. Middle East & Africa Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 41. Middle East & Africa Conversational Support Marketing Software Market Share by Country (2019-2030)

Figure 42. Turkey Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 43. Saudi Arabia Conversational Support Marketing Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 44. ubSpot Revenue Growth Rate in Conversational Support Marketing Software Business (2019-2024)

Figure 45. Heymarket Revenue Growth Rate in Conversational Support Marketing Software Business (2019-2024)

Figure 46. Drift Revenue Growth Rate in Conversational Support Marketing Software Business (2019-2024)

Figure 47. Podium Revenue Growth Rate in Conversational Support Marketing Software Business (2019-2024)

Figure 48. Freshworks Revenue Growth Rate in Conversational Support Marketing Software Business (2019-2024)

Figure 49. Birdeye Revenue Growth Rate in Conversational Support Marketing Software Business (2019-2024)

Figure 50. Gladly Revenue Growth Rate in Conversational Support Marketing Software Business (2019-2024)

Figure 51. Front App Revenue Growth Rate in Conversational Support Marketing Software Business (2019-2024)

Figure 52. Kustomer Revenue Growth Rate in Conversational Support Marketing Software Business (2019-2024)

Figure 53. SocialSwell Revenue Growth Rate in Conversational Support Marketing Software Business (2019-2024)

Figure 54. Zendesk Revenue Growth Rate in Conversational Support Marketing Software Business (2019-2024)

Figure 55. Tencent Revenue Growth Rate in Conversational Support Marketing Software Business (2019-2024)

Figure 56. NetEase Revenue Growth Rate in Conversational Support Marketing Software Business (2019-2024)

Figure 57. Wofeng Technology Revenue Growth Rate in Conversational Support Marketing Software Business (2019-2024)

Figure 58. Beijing Yizhao Yunfeng Technology Co., Ltd Revenue Growth Rate in Conversational Support Marketing Software Business (2019-2024)

Figure 59. Nanjing Yunwen Network Technology Co., Ltd Revenue Growth Rate in Conversational Support Marketing Software Business (2019-2024)

Figure 60. Xiamen Kuaishangtong Technology Co., Ltd Revenue Growth Rate in Conversational Support Marketing Software Business (2019-2024)

Figure 61. Bottom-up and Top-down Approaches for This Report

Figure 62. Data Triangulation

Figure 63. Key Executives Interviewed

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