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Global Conversational Support Marketing Software Market Research Report 2025
Published Date: March 2025
|
Report Code: QYRE-Auto-3B15141
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Global Conversational Support Marketing Software Market Research Report 2025

Code: QYRE-Auto-3B15141
Report
March 2025
Pages:99
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES

Conversational Support Market

The global market for Conversational Support Marketing Software was valued at US$ million in the year 2024 and is projected to reach a revised size of US$ million by 2031, growing at a CAGR of %during the forecast period.
Conversational support software, also known as conversational customer engagement software, offers an alternative approach to ticket-based customer service, using the customer and not the incident as the center of action. These solutions facilitate omnichannel customer service that recognizes individuals with an identity and a history, allowing companies to interact with customers through any channel at any time. Customer service teams use this type of software to engage with customers and prospects across multiple channels and offer a more personalized customer service experience.
North American market for Conversational Support Marketing Software is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
Asia-Pacific market for Conversational Support Marketing Software is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The global market for Conversational Support Marketing Software in E-commerce is estimated to increase from $ million in 2024 to $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The major global companies of Conversational Support Marketing Software include ubSpot, Heymarket, Drift, Podium, Freshworks, Birdeye, Gladly, Front App, Kustomer, SocialSwell, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Conversational Support Marketing Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Conversational Support Marketing Software.
The Conversational Support Marketing Software market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Conversational Support Marketing Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Conversational Support Marketing Software companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation

Scope of Conversational Support Market Report

Report Metric Details
Report Name Conversational Support Market
Segment by Type
  • On Premises
  • Cloud Based
Segment by Application
  • E-commerce
  • Advertising
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company ubSpot, Heymarket, Drift, Podium, Freshworks, Birdeye, Gladly, Front App, Kustomer, SocialSwell, Zendesk, Tencent, NetEase, Wofeng Technology, Beijing Yizhao Yunfeng Technology Co., Ltd, Nanjing Yunwen Network Technology Co., Ltd, Xiamen Kuaishangtong Technology Co., Ltd
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of Conversational Support Marketing Software company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
  • Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
  • Chapter 12: The main points and conclusions of the report.

FAQ for this report

Who are the main players in the Conversational Support Market report?

Ans: The main players in the Conversational Support Market are ubSpot, Heymarket, Drift, Podium, Freshworks, Birdeye, Gladly, Front App, Kustomer, SocialSwell, Zendesk, Tencent, NetEase, Wofeng Technology, Beijing Yizhao Yunfeng Technology Co., Ltd, Nanjing Yunwen Network Technology Co., Ltd, Xiamen Kuaishangtong Technology Co., Ltd

What are the Application segmentation covered in the Conversational Support Market report?

Ans: The Applications covered in the Conversational Support Market report are E-commerce, Advertising

What are the Type segmentation covered in the Conversational Support Market report?

Ans: The Types covered in the Conversational Support Market report are On Premises, Cloud Based

Recommended Reports

Conversational AI Solutions

Customer Engagement Solutions

Voice & Chat Software

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Conversational Support Marketing Software Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 On Premises
1.2.3 Cloud Based
1.3 Market by Application
1.3.1 Global Conversational Support Marketing Software Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 E-commerce
1.3.3 Advertising
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Conversational Support Marketing Software Market Perspective (2020-2031)
2.2 Global Conversational Support Marketing Software Growth Trends by Region
2.2.1 Global Conversational Support Marketing Software Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 Conversational Support Marketing Software Historic Market Size by Region (2020-2025)
2.2.3 Conversational Support Marketing Software Forecasted Market Size by Region (2026-2031)
2.3 Conversational Support Marketing Software Market Dynamics
2.3.1 Conversational Support Marketing Software Industry Trends
2.3.2 Conversational Support Marketing Software Market Drivers
2.3.3 Conversational Support Marketing Software Market Challenges
2.3.4 Conversational Support Marketing Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Conversational Support Marketing Software Players by Revenue
3.1.1 Global Top Conversational Support Marketing Software Players by Revenue (2020-2025)
3.1.2 Global Conversational Support Marketing Software Revenue Market Share by Players (2020-2025)
3.2 Global Conversational Support Marketing Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Conversational Support Marketing Software Revenue
3.4 Global Conversational Support Marketing Software Market Concentration Ratio
3.4.1 Global Conversational Support Marketing Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Conversational Support Marketing Software Revenue in 2024
3.5 Global Key Players of Conversational Support Marketing Software Head office and Area Served
3.6 Global Key Players of Conversational Support Marketing Software, Product and Application
3.7 Global Key Players of Conversational Support Marketing Software, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Conversational Support Marketing Software Breakdown Data by Type
4.1 Global Conversational Support Marketing Software Historic Market Size by Type (2020-2025)
4.2 Global Conversational Support Marketing Software Forecasted Market Size by Type (2026-2031)
5 Conversational Support Marketing Software Breakdown Data by Application
5.1 Global Conversational Support Marketing Software Historic Market Size by Application (2020-2025)
5.2 Global Conversational Support Marketing Software Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America Conversational Support Marketing Software Market Size (2020-2031)
6.2 North America Conversational Support Marketing Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America Conversational Support Marketing Software Market Size by Country (2020-2025)
6.4 North America Conversational Support Marketing Software Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Conversational Support Marketing Software Market Size (2020-2031)
7.2 Europe Conversational Support Marketing Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe Conversational Support Marketing Software Market Size by Country (2020-2025)
7.4 Europe Conversational Support Marketing Software Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Conversational Support Marketing Software Market Size (2020-2031)
8.2 Asia-Pacific Conversational Support Marketing Software Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific Conversational Support Marketing Software Market Size by Region (2020-2025)
8.4 Asia-Pacific Conversational Support Marketing Software Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Conversational Support Marketing Software Market Size (2020-2031)
9.2 Latin America Conversational Support Marketing Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America Conversational Support Marketing Software Market Size by Country (2020-2025)
9.4 Latin America Conversational Support Marketing Software Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Conversational Support Marketing Software Market Size (2020-2031)
10.2 Middle East & Africa Conversational Support Marketing Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa Conversational Support Marketing Software Market Size by Country (2020-2025)
10.4 Middle East & Africa Conversational Support Marketing Software Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 ubSpot
11.1.1 ubSpot Company Details
11.1.2 ubSpot Business Overview
11.1.3 ubSpot Conversational Support Marketing Software Introduction
11.1.4 ubSpot Revenue in Conversational Support Marketing Software Business (2020-2025)
11.1.5 ubSpot Recent Development
11.2 Heymarket
11.2.1 Heymarket Company Details
11.2.2 Heymarket Business Overview
11.2.3 Heymarket Conversational Support Marketing Software Introduction
11.2.4 Heymarket Revenue in Conversational Support Marketing Software Business (2020-2025)
11.2.5 Heymarket Recent Development
11.3 Drift
11.3.1 Drift Company Details
11.3.2 Drift Business Overview
11.3.3 Drift Conversational Support Marketing Software Introduction
11.3.4 Drift Revenue in Conversational Support Marketing Software Business (2020-2025)
11.3.5 Drift Recent Development
11.4 Podium
11.4.1 Podium Company Details
11.4.2 Podium Business Overview
11.4.3 Podium Conversational Support Marketing Software Introduction
11.4.4 Podium Revenue in Conversational Support Marketing Software Business (2020-2025)
11.4.5 Podium Recent Development
11.5 Freshworks
11.5.1 Freshworks Company Details
11.5.2 Freshworks Business Overview
11.5.3 Freshworks Conversational Support Marketing Software Introduction
11.5.4 Freshworks Revenue in Conversational Support Marketing Software Business (2020-2025)
11.5.5 Freshworks Recent Development
11.6 Birdeye
11.6.1 Birdeye Company Details
11.6.2 Birdeye Business Overview
11.6.3 Birdeye Conversational Support Marketing Software Introduction
11.6.4 Birdeye Revenue in Conversational Support Marketing Software Business (2020-2025)
11.6.5 Birdeye Recent Development
11.7 Gladly
11.7.1 Gladly Company Details
11.7.2 Gladly Business Overview
11.7.3 Gladly Conversational Support Marketing Software Introduction
11.7.4 Gladly Revenue in Conversational Support Marketing Software Business (2020-2025)
11.7.5 Gladly Recent Development
11.8 Front App
11.8.1 Front App Company Details
11.8.2 Front App Business Overview
11.8.3 Front App Conversational Support Marketing Software Introduction
11.8.4 Front App Revenue in Conversational Support Marketing Software Business (2020-2025)
11.8.5 Front App Recent Development
11.9 Kustomer
11.9.1 Kustomer Company Details
11.9.2 Kustomer Business Overview
11.9.3 Kustomer Conversational Support Marketing Software Introduction
11.9.4 Kustomer Revenue in Conversational Support Marketing Software Business (2020-2025)
11.9.5 Kustomer Recent Development
11.10 SocialSwell
11.10.1 SocialSwell Company Details
11.10.2 SocialSwell Business Overview
11.10.3 SocialSwell Conversational Support Marketing Software Introduction
11.10.4 SocialSwell Revenue in Conversational Support Marketing Software Business (2020-2025)
11.10.5 SocialSwell Recent Development
11.11 Zendesk
11.11.1 Zendesk Company Details
11.11.2 Zendesk Business Overview
11.11.3 Zendesk Conversational Support Marketing Software Introduction
11.11.4 Zendesk Revenue in Conversational Support Marketing Software Business (2020-2025)
11.11.5 Zendesk Recent Development
11.12 Tencent
11.12.1 Tencent Company Details
11.12.2 Tencent Business Overview
11.12.3 Tencent Conversational Support Marketing Software Introduction
11.12.4 Tencent Revenue in Conversational Support Marketing Software Business (2020-2025)
11.12.5 Tencent Recent Development
11.13 NetEase
11.13.1 NetEase Company Details
11.13.2 NetEase Business Overview
11.13.3 NetEase Conversational Support Marketing Software Introduction
11.13.4 NetEase Revenue in Conversational Support Marketing Software Business (2020-2025)
11.13.5 NetEase Recent Development
11.14 Wofeng Technology
11.14.1 Wofeng Technology Company Details
11.14.2 Wofeng Technology Business Overview
11.14.3 Wofeng Technology Conversational Support Marketing Software Introduction
11.14.4 Wofeng Technology Revenue in Conversational Support Marketing Software Business (2020-2025)
11.14.5 Wofeng Technology Recent Development
11.15 Beijing Yizhao Yunfeng Technology Co., Ltd
11.15.1 Beijing Yizhao Yunfeng Technology Co., Ltd Company Details
11.15.2 Beijing Yizhao Yunfeng Technology Co., Ltd Business Overview
11.15.3 Beijing Yizhao Yunfeng Technology Co., Ltd Conversational Support Marketing Software Introduction
11.15.4 Beijing Yizhao Yunfeng Technology Co., Ltd Revenue in Conversational Support Marketing Software Business (2020-2025)
11.15.5 Beijing Yizhao Yunfeng Technology Co., Ltd Recent Development
11.16 Nanjing Yunwen Network Technology Co., Ltd
11.16.1 Nanjing Yunwen Network Technology Co., Ltd Company Details
11.16.2 Nanjing Yunwen Network Technology Co., Ltd Business Overview
11.16.3 Nanjing Yunwen Network Technology Co., Ltd Conversational Support Marketing Software Introduction
11.16.4 Nanjing Yunwen Network Technology Co., Ltd Revenue in Conversational Support Marketing Software Business (2020-2025)
11.16.5 Nanjing Yunwen Network Technology Co., Ltd Recent Development
11.17 Xiamen Kuaishangtong Technology Co., Ltd
11.17.1 Xiamen Kuaishangtong Technology Co., Ltd Company Details
11.17.2 Xiamen Kuaishangtong Technology Co., Ltd Business Overview
11.17.3 Xiamen Kuaishangtong Technology Co., Ltd Conversational Support Marketing Software Introduction
11.17.4 Xiamen Kuaishangtong Technology Co., Ltd Revenue in Conversational Support Marketing Software Business (2020-2025)
11.17.5 Xiamen Kuaishangtong Technology Co., Ltd Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
List of Tables
 Table 1. Global Conversational Support Marketing Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
 Table 2. Key Players of On Premises
 Table 3. Key Players of Cloud Based
 Table 4. Global Conversational Support Marketing Software Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
 Table 5. Global Conversational Support Marketing Software Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 6. Global Conversational Support Marketing Software Market Size by Region (2020-2025) & (US$ Million)
 Table 7. Global Conversational Support Marketing Software Market Share by Region (2020-2025)
 Table 8. Global Conversational Support Marketing Software Forecasted Market Size by Region (2026-2031) & (US$ Million)
 Table 9. Global Conversational Support Marketing Software Market Share by Region (2026-2031)
 Table 10. Conversational Support Marketing Software Market Trends
 Table 11. Conversational Support Marketing Software Market Drivers
 Table 12. Conversational Support Marketing Software Market Challenges
 Table 13. Conversational Support Marketing Software Market Restraints
 Table 14. Global Conversational Support Marketing Software Revenue by Players (2020-2025) & (US$ Million)
 Table 15. Global Conversational Support Marketing Software Market Share by Players (2020-2025)
 Table 16. Global Top Conversational Support Marketing Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational Support Marketing Software as of 2024)
 Table 17. Ranking of Global Top Conversational Support Marketing Software Companies by Revenue (US$ Million) in 2024
 Table 18. Global 5 Largest Players Market Share by Conversational Support Marketing Software Revenue (CR5 and HHI) & (2020-2025)
 Table 19. Global Key Players of Conversational Support Marketing Software, Headquarters and Area Served
 Table 20. Global Key Players of Conversational Support Marketing Software, Product and Application
 Table 21. Global Key Players of Conversational Support Marketing Software, Date of Enter into This Industry
 Table 22. Mergers & Acquisitions, Expansion Plans
 Table 23. Global Conversational Support Marketing Software Market Size by Type (2020-2025) & (US$ Million)
 Table 24. Global Conversational Support Marketing Software Revenue Market Share by Type (2020-2025)
 Table 25. Global Conversational Support Marketing Software Forecasted Market Size by Type (2026-2031) & (US$ Million)
 Table 26. Global Conversational Support Marketing Software Revenue Market Share by Type (2026-2031)
 Table 27. Global Conversational Support Marketing Software Market Size by Application (2020-2025) & (US$ Million)
 Table 28. Global Conversational Support Marketing Software Revenue Market Share by Application (2020-2025)
 Table 29. Global Conversational Support Marketing Software Forecasted Market Size by Application (2026-2031) & (US$ Million)
 Table 30. Global Conversational Support Marketing Software Revenue Market Share by Application (2026-2031)
 Table 31. North America Conversational Support Marketing Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 32. North America Conversational Support Marketing Software Market Size by Country (2020-2025) & (US$ Million)
 Table 33. North America Conversational Support Marketing Software Market Size by Country (2026-2031) & (US$ Million)
 Table 34. Europe Conversational Support Marketing Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 35. Europe Conversational Support Marketing Software Market Size by Country (2020-2025) & (US$ Million)
 Table 36. Europe Conversational Support Marketing Software Market Size by Country (2026-2031) & (US$ Million)
 Table 37. Asia-Pacific Conversational Support Marketing Software Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 38. Asia-Pacific Conversational Support Marketing Software Market Size by Region (2020-2025) & (US$ Million)
 Table 39. Asia-Pacific Conversational Support Marketing Software Market Size by Region (2026-2031) & (US$ Million)
 Table 40. Latin America Conversational Support Marketing Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 41. Latin America Conversational Support Marketing Software Market Size by Country (2020-2025) & (US$ Million)
 Table 42. Latin America Conversational Support Marketing Software Market Size by Country (2026-2031) & (US$ Million)
 Table 43. Middle East & Africa Conversational Support Marketing Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 44. Middle East & Africa Conversational Support Marketing Software Market Size by Country (2020-2025) & (US$ Million)
 Table 45. Middle East & Africa Conversational Support Marketing Software Market Size by Country (2026-2031) & (US$ Million)
 Table 46. ubSpot Company Details
 Table 47. ubSpot Business Overview
 Table 48. ubSpot Conversational Support Marketing Software Product
 Table 49. ubSpot Revenue in Conversational Support Marketing Software Business (2020-2025) & (US$ Million)
 Table 50. ubSpot Recent Development
 Table 51. Heymarket Company Details
 Table 52. Heymarket Business Overview
 Table 53. Heymarket Conversational Support Marketing Software Product
 Table 54. Heymarket Revenue in Conversational Support Marketing Software Business (2020-2025) & (US$ Million)
 Table 55. Heymarket Recent Development
 Table 56. Drift Company Details
 Table 57. Drift Business Overview
 Table 58. Drift Conversational Support Marketing Software Product
 Table 59. Drift Revenue in Conversational Support Marketing Software Business (2020-2025) & (US$ Million)
 Table 60. Drift Recent Development
 Table 61. Podium Company Details
 Table 62. Podium Business Overview
 Table 63. Podium Conversational Support Marketing Software Product
 Table 64. Podium Revenue in Conversational Support Marketing Software Business (2020-2025) & (US$ Million)
 Table 65. Podium Recent Development
 Table 66. Freshworks Company Details
 Table 67. Freshworks Business Overview
 Table 68. Freshworks Conversational Support Marketing Software Product
 Table 69. Freshworks Revenue in Conversational Support Marketing Software Business (2020-2025) & (US$ Million)
 Table 70. Freshworks Recent Development
 Table 71. Birdeye Company Details
 Table 72. Birdeye Business Overview
 Table 73. Birdeye Conversational Support Marketing Software Product
 Table 74. Birdeye Revenue in Conversational Support Marketing Software Business (2020-2025) & (US$ Million)
 Table 75. Birdeye Recent Development
 Table 76. Gladly Company Details
 Table 77. Gladly Business Overview
 Table 78. Gladly Conversational Support Marketing Software Product
 Table 79. Gladly Revenue in Conversational Support Marketing Software Business (2020-2025) & (US$ Million)
 Table 80. Gladly Recent Development
 Table 81. Front App Company Details
 Table 82. Front App Business Overview
 Table 83. Front App Conversational Support Marketing Software Product
 Table 84. Front App Revenue in Conversational Support Marketing Software Business (2020-2025) & (US$ Million)
 Table 85. Front App Recent Development
 Table 86. Kustomer Company Details
 Table 87. Kustomer Business Overview
 Table 88. Kustomer Conversational Support Marketing Software Product
 Table 89. Kustomer Revenue in Conversational Support Marketing Software Business (2020-2025) & (US$ Million)
 Table 90. Kustomer Recent Development
 Table 91. SocialSwell Company Details
 Table 92. SocialSwell Business Overview
 Table 93. SocialSwell Conversational Support Marketing Software Product
 Table 94. SocialSwell Revenue in Conversational Support Marketing Software Business (2020-2025) & (US$ Million)
 Table 95. SocialSwell Recent Development
 Table 96. Zendesk Company Details
 Table 97. Zendesk Business Overview
 Table 98. Zendesk Conversational Support Marketing Software Product
 Table 99. Zendesk Revenue in Conversational Support Marketing Software Business (2020-2025) & (US$ Million)
 Table 100. Zendesk Recent Development
 Table 101. Tencent Company Details
 Table 102. Tencent Business Overview
 Table 103. Tencent Conversational Support Marketing Software Product
 Table 104. Tencent Revenue in Conversational Support Marketing Software Business (2020-2025) & (US$ Million)
 Table 105. Tencent Recent Development
 Table 106. NetEase Company Details
 Table 107. NetEase Business Overview
 Table 108. NetEase Conversational Support Marketing Software Product
 Table 109. NetEase Revenue in Conversational Support Marketing Software Business (2020-2025) & (US$ Million)
 Table 110. NetEase Recent Development
 Table 111. Wofeng Technology Company Details
 Table 112. Wofeng Technology Business Overview
 Table 113. Wofeng Technology Conversational Support Marketing Software Product
 Table 114. Wofeng Technology Revenue in Conversational Support Marketing Software Business (2020-2025) & (US$ Million)
 Table 115. Wofeng Technology Recent Development
 Table 116. Beijing Yizhao Yunfeng Technology Co., Ltd Company Details
 Table 117. Beijing Yizhao Yunfeng Technology Co., Ltd Business Overview
 Table 118. Beijing Yizhao Yunfeng Technology Co., Ltd Conversational Support Marketing Software Product
 Table 119. Beijing Yizhao Yunfeng Technology Co., Ltd Revenue in Conversational Support Marketing Software Business (2020-2025) & (US$ Million)
 Table 120. Beijing Yizhao Yunfeng Technology Co., Ltd Recent Development
 Table 121. Nanjing Yunwen Network Technology Co., Ltd Company Details
 Table 122. Nanjing Yunwen Network Technology Co., Ltd Business Overview
 Table 123. Nanjing Yunwen Network Technology Co., Ltd Conversational Support Marketing Software Product
 Table 124. Nanjing Yunwen Network Technology Co., Ltd Revenue in Conversational Support Marketing Software Business (2020-2025) & (US$ Million)
 Table 125. Nanjing Yunwen Network Technology Co., Ltd Recent Development
 Table 126. Xiamen Kuaishangtong Technology Co., Ltd Company Details
 Table 127. Xiamen Kuaishangtong Technology Co., Ltd Business Overview
 Table 128. Xiamen Kuaishangtong Technology Co., Ltd Conversational Support Marketing Software Product
 Table 129. Xiamen Kuaishangtong Technology Co., Ltd Revenue in Conversational Support Marketing Software Business (2020-2025) & (US$ Million)
 Table 130. Xiamen Kuaishangtong Technology Co., Ltd Recent Development
 Table 131. Research Programs/Design for This Report
 Table 132. Key Data Information from Secondary Sources
 Table 133. Key Data Information from Primary Sources
 Table 134. Authors List of This Report


List of Figures
 Figure 1. Conversational Support Marketing Software Picture
 Figure 2. Global Conversational Support Marketing Software Market Size Comparison by Type (2020-2031) & (US$ Million)
 Figure 3. Global Conversational Support Marketing Software Market Share by Type: 2024 VS 2031
 Figure 4. On Premises Features
 Figure 5. Cloud Based Features
 Figure 6. Global Conversational Support Marketing Software Market Size by Application (2020-2031) & (US$ Million)
 Figure 7. Global Conversational Support Marketing Software Market Share by Application: 2024 VS 2031
 Figure 8. E-commerce Case Studies
 Figure 9. Advertising Case Studies
 Figure 10. Conversational Support Marketing Software Report Years Considered
 Figure 11. Global Conversational Support Marketing Software Market Size (US$ Million), Year-over-Year: 2020-2031
 Figure 12. Global Conversational Support Marketing Software Market Size, (US$ Million), 2020 VS 2024 VS 2031
 Figure 13. Global Conversational Support Marketing Software Market Share by Region: 2024 VS 2031
 Figure 14. Global Conversational Support Marketing Software Market Share by Players in 2024
 Figure 15. Global Top Conversational Support Marketing Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational Support Marketing Software as of 2024)
 Figure 16. The Top 10 and 5 Players Market Share by Conversational Support Marketing Software Revenue in 2024
 Figure 17. North America Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 18. North America Conversational Support Marketing Software Market Share by Country (2020-2031)
 Figure 19. United States Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 20. Canada Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 21. Europe Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 22. Europe Conversational Support Marketing Software Market Share by Country (2020-2031)
 Figure 23. Germany Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 24. France Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 25. U.K. Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 26. Italy Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 27. Russia Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 28. Nordic Countries Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 29. Asia-Pacific Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 30. Asia-Pacific Conversational Support Marketing Software Market Share by Region (2020-2031)
 Figure 31. China Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 32. Japan Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 33. South Korea Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 34. Southeast Asia Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 35. India Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 36. Australia Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 37. Latin America Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 38. Latin America Conversational Support Marketing Software Market Share by Country (2020-2031)
 Figure 39. Mexico Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 40. Brazil Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 41. Middle East & Africa Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 42. Middle East & Africa Conversational Support Marketing Software Market Share by Country (2020-2031)
 Figure 43. Turkey Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 44. Saudi Arabia Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 45. UAE Conversational Support Marketing Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 46. ubSpot Revenue Growth Rate in Conversational Support Marketing Software Business (2020-2025)
 Figure 47. Heymarket Revenue Growth Rate in Conversational Support Marketing Software Business (2020-2025)
 Figure 48. Drift Revenue Growth Rate in Conversational Support Marketing Software Business (2020-2025)
 Figure 49. Podium Revenue Growth Rate in Conversational Support Marketing Software Business (2020-2025)
 Figure 50. Freshworks Revenue Growth Rate in Conversational Support Marketing Software Business (2020-2025)
 Figure 51. Birdeye Revenue Growth Rate in Conversational Support Marketing Software Business (2020-2025)
 Figure 52. Gladly Revenue Growth Rate in Conversational Support Marketing Software Business (2020-2025)
 Figure 53. Front App Revenue Growth Rate in Conversational Support Marketing Software Business (2020-2025)
 Figure 54. Kustomer Revenue Growth Rate in Conversational Support Marketing Software Business (2020-2025)
 Figure 55. SocialSwell Revenue Growth Rate in Conversational Support Marketing Software Business (2020-2025)
 Figure 56. Zendesk Revenue Growth Rate in Conversational Support Marketing Software Business (2020-2025)
 Figure 57. Tencent Revenue Growth Rate in Conversational Support Marketing Software Business (2020-2025)
 Figure 58. NetEase Revenue Growth Rate in Conversational Support Marketing Software Business (2020-2025)
 Figure 59. Wofeng Technology Revenue Growth Rate in Conversational Support Marketing Software Business (2020-2025)
 Figure 60. Beijing Yizhao Yunfeng Technology Co., Ltd Revenue Growth Rate in Conversational Support Marketing Software Business (2020-2025)
 Figure 61. Nanjing Yunwen Network Technology Co., Ltd Revenue Growth Rate in Conversational Support Marketing Software Business (2020-2025)
 Figure 62. Xiamen Kuaishangtong Technology Co., Ltd Revenue Growth Rate in Conversational Support Marketing Software Business (2020-2025)
 Figure 63. Bottom-up and Top-down Approaches for This Report
 Figure 64. Data Triangulation
 Figure 65. Key Executives Interviewed
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