List of Tables
Table 1. Global Customer Journey Analytics Market Size Growth Rate by Type (US$ Million): 2019 VS 2023 VS 2030
Table 2. Key Players of Web
Table 3. Key Players of Social Media
Table 4. Key Players of Mobile
Table 5. Key Players of Email
Table 6. Key Players of Branch/Store
Table 7. Key Players of Call Center
Table 8. Key Players of Others (Surveys, Promotional Events, And Sales Representatives)
Table 9. Global Customer Journey Analytics Market Size Growth by Application (US$ Million): 2019 VS 2023 VS 2030
Table 10. Global Customer Journey Analytics Market Size by Region (US$ Million): 2019 VS 2023 VS 2030
Table 11. Global Customer Journey Analytics Market Size by Region (2019-2024) & (US$ Million)
Table 12. Global Customer Journey Analytics Market Share by Region (2019-2024)
Table 13. Global Customer Journey Analytics Forecasted Market Size by Region (2025-2030) & (US$ Million)
Table 14. Global Customer Journey Analytics Market Share by Region (2025-2030)
Table 15. Customer Journey Analytics Market Trends
Table 16. Customer Journey Analytics Market Drivers
Table 17. Customer Journey Analytics Market Challenges
Table 18. Customer Journey Analytics Market Restraints
Table 19. Global Customer Journey Analytics Revenue by Players (2019-2024) & (US$ Million)
Table 20. Global Customer Journey Analytics Market Share by Players (2019-2024)
Table 21. Global Top Customer Journey Analytics Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Journey Analytics as of 2023)
Table 22. Ranking of Global Top Customer Journey Analytics Companies by Revenue (US$ Million) in 2023
Table 23. Global 5 Largest Players Market Share by Customer Journey Analytics Revenue (CR5 and HHI) & (2019-2024)
Table 24. Key Players Headquarters and Area Served
Table 25. Key Players Customer Journey Analytics Product Solution and Service
Table 26. Date of Enter into Customer Journey Analytics Market
Table 27. Mergers & Acquisitions, Expansion Plans
Table 28. Global Customer Journey Analytics Market Size by Type (2019-2024) & (US$ Million)
Table 29. Global Customer Journey Analytics Revenue Market Share by Type (2019-2024)
Table 30. Global Customer Journey Analytics Forecasted Market Size by Type (2025-2030) & (US$ Million)
Table 31. Global Customer Journey Analytics Revenue Market Share by Type (2025-2030)
Table 32. Global Customer Journey Analytics Market Size by Application (2019-2024) & (US$ Million)
Table 33. Global Customer Journey Analytics Revenue Market Share by Application (2019-2024)
Table 34. Global Customer Journey Analytics Forecasted Market Size by Application (2025-2030) & (US$ Million)
Table 35. Global Customer Journey Analytics Revenue Market Share by Application (2025-2030)
Table 36. North America Customer Journey Analytics Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 37. North America Customer Journey Analytics Market Size by Country (2019-2024) & (US$ Million)
Table 38. North America Customer Journey Analytics Market Size by Country (2025-2030) & (US$ Million)
Table 39. Europe Customer Journey Analytics Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 40. Europe Customer Journey Analytics Market Size by Country (2019-2024) & (US$ Million)
Table 41. Europe Customer Journey Analytics Market Size by Country (2025-2030) & (US$ Million)
Table 42. Asia-Pacific Customer Journey Analytics Market Size Growth Rate by Region (US$ Million): 2019 VS 2023 VS 2030
Table 43. Asia-Pacific Customer Journey Analytics Market Size by Region (2019-2024) & (US$ Million)
Table 44. Asia-Pacific Customer Journey Analytics Market Size by Region (2025-2030) & (US$ Million)
Table 45. Latin America Customer Journey Analytics Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 46. Latin America Customer Journey Analytics Market Size by Country (2019-2024) & (US$ Million)
Table 47. Latin America Customer Journey Analytics Market Size by Country (2025-2030) & (US$ Million)
Table 48. Middle East & Africa Customer Journey Analytics Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 49. Middle East & Africa Customer Journey Analytics Market Size by Country (2019-2024) & (US$ Million)
Table 50. Middle East & Africa Customer Journey Analytics Market Size by Country (2025-2030) & (US$ Million)
Table 51. Salesforce Company Detail
Table 52. Salesforce Business Overview
Table 53. Salesforce Customer Journey Analytics Product
Table 54. Salesforce Revenue in Customer Journey Analytics Business (2019-2024) & (US$ Million)
Table 55. Salesforce Recent Development
Table 56. IBM Company Detail
Table 57. IBM Business Overview
Table 58. IBM Customer Journey Analytics Product
Table 59. IBM Revenue in Customer Journey Analytics Business (2019-2024) & (US$ Million)
Table 60. IBM Recent Development
Table 61. Adobe Systems Company Detail
Table 62. Adobe Systems Business Overview
Table 63. Adobe Systems Customer Journey Analytics Product
Table 64. Adobe Systems Revenue in Customer Journey Analytics Business (2019-2024) & (US$ Million)
Table 65. Adobe Systems Recent Development
Table 66. Nice Systems Company Detail
Table 67. Nice Systems Business Overview
Table 68. Nice Systems Customer Journey Analytics Product
Table 69. Nice Systems Revenue in Customer Journey Analytics Business (2019-2024) & (US$ Million)
Table 70. Nice Systems Recent Development
Table 71. SAP Company Detail
Table 72. SAP Business Overview
Table 73. SAP Customer Journey Analytics Product
Table 74. SAP Revenue in Customer Journey Analytics Business (2019-2024) & (US$ Million)
Table 75. SAP Recent Development
Table 76. Verint Systems Company Detail
Table 77. Verint Systems Business Overview
Table 78. Verint Systems Customer Journey Analytics Product
Table 79. Verint Systems Revenue in Customer Journey Analytics Business (2019-2024) & (US$ Million)
Table 80. Verint Systems Recent Development
Table 81. Pointillist Company Detail
Table 82. Pointillist Business Overview
Table 83. Pointillist Customer Journey Analytics Product
Table 84. Pointillist Revenue in Customer Journey Analytics Business (2019-2024) & (US$ Million)
Table 85. Pointillist Recent Development
Table 86. Clickfox Company Detail
Table 87. Clickfox Business Overview
Table 88. Clickfox Customer Journey Analytics Product
Table 89. Clickfox Revenue in Customer Journey Analytics Business (2019-2024) & (US$ Million)
Table 90. Clickfox Recent Development
Table 91. Quadient Company Detail
Table 92. Quadient Business Overview
Table 93. Quadient Customer Journey Analytics Product
Table 94. Quadient Revenue in Customer Journey Analytics Business (2019-2024) & (US$ Million)
Table 95. Quadient Recent Development
Table 96. Kitewheel Company Detail
Table 97. Kitewheel Business Overview
Table 98. Kitewheel Customer Journey Analytics Product
Table 99. Kitewheel Revenue in Customer Journey Analytics Business (2019-2024) & (US$ Million)
Table 100. Kitewheel Recent Development
Table 101. Servion Company Detail
Table 102. Servion Business Overview
Table 103. Servion Customer Journey Analytics Product
Table 104. Servion Revenue in Customer Journey Analytics Business (2019-2024) & (US$ Million)
Table 105. Servion Recent Development
Table 106. Callminer Company Detail
Table 107. Callminer Business Overview
Table 108. Callminer Customer Journey Analytics Product
Table 109. Callminer Revenue in Customer Journey Analytics Business (2019-2024) & (US$ Million)
Table 110. Callminer Recent Development
Table 111. Research Programs/Design for This Report
Table 112. Key Data Information from Secondary Sources
Table 113. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Customer Journey Analytics Market Size Comparison by Type (2024-2030) & (US$ Million)
Figure 2. Global Customer Journey Analytics Market Share by Type: 2023 VS 2030
Figure 3. Web Features
Figure 4. Social Media Features
Figure 5. Mobile Features
Figure 6. Email Features
Figure 7. Branch/Store Features
Figure 8. Call Center Features
Figure 9. Others (Surveys, Promotional Events, And Sales Representatives) Features
Figure 10. Global Customer Journey Analytics Market Size Comparison by Application (2024-2030) & (US$ Million)
Figure 11. Global Customer Journey Analytics Market Share by Application: 2023 VS 2030
Figure 12. Customer Segmentation and Targeting Case Studies
Figure 13. Customer Behavioral Analysis Case Studies
Figure 14. Customer Churn Analysis Case Studies
Figure 15. Campaign Management Case Studies
Figure 16. Brand Management Case Studies
Figure 17. Product Management Case Studies
Figure 18. Others (Customer Loyalty and Process Management) Case Studies
Figure 19. Customer Journey Analytics Report Years Considered
Figure 20. Global Customer Journey Analytics Market Size (US$ Million), Year-over-Year: 2019-2030
Figure 21. Global Customer Journey Analytics Market Size, (US$ Million), 2019 VS 2023 VS 2030
Figure 22. Global Customer Journey Analytics Market Share by Region: 2023 VS 2030
Figure 23. Global Customer Journey Analytics Market Share by Players in 2023
Figure 24. Global Top Customer Journey Analytics Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Journey Analytics as of 2023)
Figure 25. The Top 10 and 5 Players Market Share by Customer Journey Analytics Revenue in 2023
Figure 26. North America Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 27. North America Customer Journey Analytics Market Share by Country (2019-2030)
Figure 28. United States Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 29. Canada Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 30. Europe Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 31. Europe Customer Journey Analytics Market Share by Country (2019-2030)
Figure 32. Germany Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 33. France Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 34. U.K. Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 35. Italy Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 36. Russia Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 37. Nordic Countries Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 38. Asia-Pacific Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 39. Asia-Pacific Customer Journey Analytics Market Share by Region (2019-2030)
Figure 40. China Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 41. Japan Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 42. South Korea Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 43. Southeast Asia Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 44. India Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 45. Australia Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 46. Latin America Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 47. Latin America Customer Journey Analytics Market Share by Country (2019-2030)
Figure 48. Mexico Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 49. Brazil Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 50. Middle East & Africa Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 51. Middle East & Africa Customer Journey Analytics Market Share by Country (2019-2030)
Figure 52. Turkey Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 53. Saudi Arabia Customer Journey Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 54. Salesforce Revenue Growth Rate in Customer Journey Analytics Business (2019-2024)
Figure 55. IBM Revenue Growth Rate in Customer Journey Analytics Business (2019-2024)
Figure 56. Adobe Systems Revenue Growth Rate in Customer Journey Analytics Business (2019-2024)
Figure 57. Nice Systems Revenue Growth Rate in Customer Journey Analytics Business (2019-2024)
Figure 58. SAP Revenue Growth Rate in Customer Journey Analytics Business (2019-2024)
Figure 59. Verint Systems Revenue Growth Rate in Customer Journey Analytics Business (2019-2024)
Figure 60. Pointillist Revenue Growth Rate in Customer Journey Analytics Business (2019-2024)
Figure 61. Clickfox Revenue Growth Rate in Customer Journey Analytics Business (2019-2024)
Figure 62. Quadient Revenue Growth Rate in Customer Journey Analytics Business (2019-2024)
Figure 63. Kitewheel Revenue Growth Rate in Customer Journey Analytics Business (2019-2024)
Figure 64. Servion Revenue Growth Rate in Customer Journey Analytics Business (2019-2024)
Figure 65. Callminer Revenue Growth Rate in Customer Journey Analytics Business (2019-2024)
Figure 66. Bottom-up and Top-down Approaches for This Report
Figure 67. Data Triangulation
Figure 68. Key Executives Interviewed