List of Tables
Table 1. Global CRM Analytics Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Key Players of Sales Analytics
Table 3. Key Players of Customer Analytics
Table 4. Key Players of Contact Center Analytics
Table 5. Key Players of Marketing Analytics
Table 6. Key Players of Web & Social Media Analytics
Table 7. Global CRM Analytics Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
Table 8. Global CRM Analytics Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
Table 9. Global CRM Analytics Market Size by Region (2020-2025) & (US$ Million)
Table 10. Global CRM Analytics Market Share by Region (2020-2025)
Table 11. Global CRM Analytics Forecasted Market Size by Region (2026-2031) & (US$ Million)
Table 12. Global CRM Analytics Market Share by Region (2026-2031)
Table 13. CRM Analytics Market Trends
Table 14. CRM Analytics Market Drivers
Table 15. CRM Analytics Market Challenges
Table 16. CRM Analytics Market Restraints
Table 17. Global CRM Analytics Revenue by Players (2020-2025) & (US$ Million)
Table 18. Global CRM Analytics Market Share by Players (2020-2025)
Table 19. Global Top CRM Analytics Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in CRM Analytics as of 2024)
Table 20. Ranking of Global Top CRM Analytics Companies by Revenue (US$ Million) in 2024
Table 21. Global 5 Largest Players Market Share by CRM Analytics Revenue (CR5 and HHI) & (2020-2025)
Table 22. Global Key Players of CRM Analytics, Headquarters and Area Served
Table 23. Global Key Players of CRM Analytics, Product and Application
Table 24. Global Key Players of CRM Analytics, Date of Enter into This Industry
Table 25. Mergers & Acquisitions, Expansion Plans
Table 26. Global CRM Analytics Market Size by Type (2020-2025) & (US$ Million)
Table 27. Global CRM Analytics Revenue Market Share by Type (2020-2025)
Table 28. Global CRM Analytics Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 29. Global CRM Analytics Revenue Market Share by Type (2026-2031)
Table 30. Global CRM Analytics Market Size by Application (2020-2025) & (US$ Million)
Table 31. Global CRM Analytics Revenue Market Share by Application (2020-2025)
Table 32. Global CRM Analytics Forecasted Market Size by Application (2026-2031) & (US$ Million)
Table 33. Global CRM Analytics Revenue Market Share by Application (2026-2031)
Table 34. North America CRM Analytics Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 35. North America CRM Analytics Market Size by Country (2020-2025) & (US$ Million)
Table 36. North America CRM Analytics Market Size by Country (2026-2031) & (US$ Million)
Table 37. Europe CRM Analytics Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 38. Europe CRM Analytics Market Size by Country (2020-2025) & (US$ Million)
Table 39. Europe CRM Analytics Market Size by Country (2026-2031) & (US$ Million)
Table 40. Asia-Pacific CRM Analytics Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
Table 41. Asia-Pacific CRM Analytics Market Size by Region (2020-2025) & (US$ Million)
Table 42. Asia-Pacific CRM Analytics Market Size by Region (2026-2031) & (US$ Million)
Table 43. Latin America CRM Analytics Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 44. Latin America CRM Analytics Market Size by Country (2020-2025) & (US$ Million)
Table 45. Latin America CRM Analytics Market Size by Country (2026-2031) & (US$ Million)
Table 46. Middle East & Africa CRM Analytics Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 47. Middle East & Africa CRM Analytics Market Size by Country (2020-2025) & (US$ Million)
Table 48. Middle East & Africa CRM Analytics Market Size by Country (2026-2031) & (US$ Million)
Table 49. Oracle Corporation Company Details
Table 50. Oracle Corporation Business Overview
Table 51. Oracle Corporation CRM Analytics Product
Table 52. Oracle Corporation Revenue in CRM Analytics Business (2020-2025) & (US$ Million)
Table 53. Oracle Corporation Recent Development
Table 54. SAP SE Company Details
Table 55. SAP SE Business Overview
Table 56. SAP SE CRM Analytics Product
Table 57. SAP SE Revenue in CRM Analytics Business (2020-2025) & (US$ Million)
Table 58. SAP SE Recent Development
Table 59. International Business Machines Corporation Company Details
Table 60. International Business Machines Corporation Business Overview
Table 61. International Business Machines Corporation CRM Analytics Product
Table 62. International Business Machines Corporation Revenue in CRM Analytics Business (2020-2025) & (US$ Million)
Table 63. International Business Machines Corporation Recent Development
Table 64. Microsoft Corporation Company Details
Table 65. Microsoft Corporation Business Overview
Table 66. Microsoft Corporation CRM Analytics Product
Table 67. Microsoft Corporation Revenue in CRM Analytics Business (2020-2025) & (US$ Million)
Table 68. Microsoft Corporation Recent Development
Table 69. SAS Institute, Inc. Company Details
Table 70. SAS Institute, Inc. Business Overview
Table 71. SAS Institute, Inc. CRM Analytics Product
Table 72. SAS Institute, Inc. Revenue in CRM Analytics Business (2020-2025) & (US$ Million)
Table 73. SAS Institute, Inc. Recent Development
Table 74. Accenture PLC/Maihiro Company Details
Table 75. Accenture PLC/Maihiro Business Overview
Table 76. Accenture PLC/Maihiro CRM Analytics Product
Table 77. Accenture PLC/Maihiro Revenue in CRM Analytics Business (2020-2025) & (US$ Million)
Table 78. Accenture PLC/Maihiro Recent Development
Table 79. Infor Company Details
Table 80. Infor Business Overview
Table 81. Infor CRM Analytics Product
Table 82. Infor Revenue in CRM Analytics Business (2020-2025) & (US$ Million)
Table 83. Infor Recent Development
Table 84. Teradata Company Details
Table 85. Teradata Business Overview
Table 86. Teradata CRM Analytics Product
Table 87. Teradata Revenue in CRM Analytics Business (2020-2025) & (US$ Million)
Table 88. Teradata Recent Development
Table 89. Salesforce Company Details
Table 90. Salesforce Business Overview
Table 91. Salesforce CRM Analytics Product
Table 92. Salesforce Revenue in CRM Analytics Business (2020-2025) & (US$ Million)
Table 93. Salesforce Recent Development
Table 94. Research Programs/Design for This Report
Table 95. Key Data Information from Secondary Sources
Table 96. Key Data Information from Primary Sources
Table 97. Authors List of This Report
List of Figures
Figure 1. CRM Analytics Picture
Figure 2. Global CRM Analytics Market Size Comparison by Type (2020-2031) & (US$ Million)
Figure 3. Global CRM Analytics Market Share by Type: 2024 VS 2031
Figure 4. Sales Analytics Features
Figure 5. Customer Analytics Features
Figure 6. Contact Center Analytics Features
Figure 7. Marketing Analytics Features
Figure 8. Web & Social Media Analytics Features
Figure 9. Global CRM Analytics Market Size by Application (2020-2031) & (US$ Million)
Figure 10. Global CRM Analytics Market Share by Application: 2024 VS 2031
Figure 11. Large Enterprises Case Studies
Figure 12. Small and Medium Businesses Case Studies
Figure 13. CRM Analytics Report Years Considered
Figure 14. Global CRM Analytics Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 15. Global CRM Analytics Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 16. Global CRM Analytics Market Share by Region: 2024 VS 2031
Figure 17. Global CRM Analytics Market Share by Players in 2024
Figure 18. Global Top CRM Analytics Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in CRM Analytics as of 2024)
Figure 19. The Top 10 and 5 Players Market Share by CRM Analytics Revenue in 2024
Figure 20. North America CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 21. North America CRM Analytics Market Share by Country (2020-2031)
Figure 22. United States CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 23. Canada CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 24. Europe CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 25. Europe CRM Analytics Market Share by Country (2020-2031)
Figure 26. Germany CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 27. France CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 28. U.K. CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 29. Italy CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 30. Russia CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 31. Nordic Countries CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 32. Asia-Pacific CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 33. Asia-Pacific CRM Analytics Market Share by Region (2020-2031)
Figure 34. China CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 35. Japan CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 36. South Korea CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 37. Southeast Asia CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 38. India CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 39. Australia CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 40. Latin America CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 41. Latin America CRM Analytics Market Share by Country (2020-2031)
Figure 42. Mexico CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 43. Brazil CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 44. Middle East & Africa CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 45. Middle East & Africa CRM Analytics Market Share by Country (2020-2031)
Figure 46. Turkey CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 47. Saudi Arabia CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 48. UAE CRM Analytics Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 49. Oracle Corporation Revenue Growth Rate in CRM Analytics Business (2020-2025)
Figure 50. SAP SE Revenue Growth Rate in CRM Analytics Business (2020-2025)
Figure 51. International Business Machines Corporation Revenue Growth Rate in CRM Analytics Business (2020-2025)
Figure 52. Microsoft Corporation Revenue Growth Rate in CRM Analytics Business (2020-2025)
Figure 53. SAS Institute, Inc. Revenue Growth Rate in CRM Analytics Business (2020-2025)
Figure 54. Accenture PLC/Maihiro Revenue Growth Rate in CRM Analytics Business (2020-2025)
Figure 55. Infor Revenue Growth Rate in CRM Analytics Business (2020-2025)
Figure 56. Teradata Revenue Growth Rate in CRM Analytics Business (2020-2025)
Figure 57. Salesforce Revenue Growth Rate in CRM Analytics Business (2020-2025)
Figure 58. Bottom-up and Top-down Approaches for This Report
Figure 59. Data Triangulation
Figure 60. Key Executives Interviewed