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Global ITSM Market Research Report 2025
Published Date: September 2025
|
Report Code: QYRE-Auto-16B1812
Home | Market Reports | Computers & Electronics| Software| Business & Productivity Software
Global ITSM Market Insights Forecast to 2028
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Global ITSM Market Research Report 2025

Code: QYRE-Auto-16B1812
Report
September 2025
Pages:80
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES
FEATURED COMPANIES
BMC Software
Broadcom
ServiceNow
Cherwell Software
HPE
Citrix Systems
Axios Systems
IBM
Heat Software
Hornbill

ITSM Market Size

The global market for ITSM was valued at US$ 4517 million in the year 2024 and is projected to reach a revised size of US$ 11790 million by 2031, growing at a CAGR of 14.9% during the forecast period.

ITSM Market

ITSM Market

IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers. It is thus concerned with the implementation of IT services that meet customers" needs, and it is performed by the IT service provider through an appropriate mix of people, process and information technology.
Differing from more technology-oriented IT management approaches like network management and IT systems management, IT service management is characterized by adopting a process approach towards management, focusing on customer needs and IT services for customers rather than IT systems, and stressing continual improvement.
This report aims to provide a comprehensive presentation of the global market for ITSM, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding ITSM.
The ITSM market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global ITSM market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the ITSM companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation

Scope of ITSM Market Report

Report Metric Details
Report Name ITSM Market
Accounted market size in year US$ 4517 million
Forecasted market size in 2031 US$ 11790 million
CAGR 14.9%
Base Year year
Forecasted years 2025 - 2031
Segment by Type
  • Service Portfolio Management
  • Configuration and Change Management
  • Service Desk Software
  • Operations and Performance Management
  • Dashboard, Reporting and Analytics
Segment by Application
  • Banking, Financial Services, and Insurance (BFSI)
  • Telecommunication and IT
  • Healthcare and Life Sciences
  • Retail and Consumer Packaged Goods (CPG)
  • Government and Public Sector
  • Energy and Utilities
  • Travel and Hospitality
  • Manufacturing
  • Education
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company BMC Software, Broadcom, Servicenow, Cherwell Software, HPE, Citrix Systems, Axios Systems, IBM, Heat Software, Hornbill
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of ITSM company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
  • Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
  • Chapter 12: The main points and conclusions of the report.

FAQ for this report

How fast is ITSM Market growing?

Ans: The ITSM Market witnessing a CAGR of 14.9% during the forecast period 2025-2031.

What is the ITSM Market size in 2031?

Ans: The ITSM Market size in 2031 will be US$ 11790 million.

Who are the main players in the ITSM Market report?

Ans: The main players in the ITSM Market are BMC Software, Broadcom, Servicenow, Cherwell Software, HPE, Citrix Systems, Axios Systems, IBM, Heat Software, Hornbill

What are the Application segmentation covered in the ITSM Market report?

Ans: The Applications covered in the ITSM Market report are Banking, Financial Services, and Insurance (BFSI), Telecommunication and IT, Healthcare and Life Sciences, Retail and Consumer Packaged Goods (CPG), Government and Public Sector, Energy and Utilities, Travel and Hospitality, Manufacturing, Education

What are the Type segmentation covered in the ITSM Market report?

Ans: The Types covered in the ITSM Market report are Service Portfolio Management, Configuration and Change Management, Service Desk Software, Operations and Performance Management, Dashboard, Reporting and Analytics

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global ITSM Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Service Portfolio Management
1.2.3 Configuration and Change Management
1.2.4 Service Desk Software
1.2.5 Operations and Performance Management
1.2.6 Dashboard, Reporting and Analytics
1.3 Market by Application
1.3.1 Global ITSM Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 Banking, Financial Services, and Insurance (BFSI)
1.3.3 Telecommunication and IT
1.3.4 Healthcare and Life Sciences
1.3.5 Retail and Consumer Packaged Goods (CPG)
1.3.6 Government and Public Sector
1.3.7 Energy and Utilities
1.3.8 Travel and Hospitality
1.3.9 Manufacturing
1.3.10 Education
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global ITSM Market Perspective (2020-2031)
2.2 Global ITSM Growth Trends by Region
2.2.1 Global ITSM Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 ITSM Historic Market Size by Region (2020-2025)
2.2.3 ITSM Forecasted Market Size by Region (2026-2031)
2.3 ITSM Market Dynamics
2.3.1 ITSM Industry Trends
2.3.2 ITSM Market Drivers
2.3.3 ITSM Market Challenges
2.3.4 ITSM Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top ITSM Players by Revenue
3.1.1 Global Top ITSM Players by Revenue (2020-2025)
3.1.2 Global ITSM Revenue Market Share by Players (2020-2025)
3.2 Global ITSM Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by ITSM Revenue
3.4 Global ITSM Market Concentration Ratio
3.4.1 Global ITSM Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by ITSM Revenue in 2024
3.5 Global Key Players of ITSM Head office and Area Served
3.6 Global Key Players of ITSM, Product and Application
3.7 Global Key Players of ITSM, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 ITSM Breakdown Data by Type
4.1 Global ITSM Historic Market Size by Type (2020-2025)
4.2 Global ITSM Forecasted Market Size by Type (2026-2031)
5 ITSM Breakdown Data by Application
5.1 Global ITSM Historic Market Size by Application (2020-2025)
5.2 Global ITSM Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America ITSM Market Size (2020-2031)
6.2 North America ITSM Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America ITSM Market Size by Country (2020-2025)
6.4 North America ITSM Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe ITSM Market Size (2020-2031)
7.2 Europe ITSM Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe ITSM Market Size by Country (2020-2025)
7.4 Europe ITSM Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific ITSM Market Size (2020-2031)
8.2 Asia-Pacific ITSM Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific ITSM Market Size by Region (2020-2025)
8.4 Asia-Pacific ITSM Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America ITSM Market Size (2020-2031)
9.2 Latin America ITSM Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America ITSM Market Size by Country (2020-2025)
9.4 Latin America ITSM Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa ITSM Market Size (2020-2031)
10.2 Middle East & Africa ITSM Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa ITSM Market Size by Country (2020-2025)
10.4 Middle East & Africa ITSM Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 BMC Software
11.1.1 BMC Software Company Details
11.1.2 BMC Software Business Overview
11.1.3 BMC Software ITSM Introduction
11.1.4 BMC Software Revenue in ITSM Business (2020-2025)
11.1.5 BMC Software Recent Development
11.2 Broadcom
11.2.1 Broadcom Company Details
11.2.2 Broadcom Business Overview
11.2.3 Broadcom ITSM Introduction
11.2.4 Broadcom Revenue in ITSM Business (2020-2025)
11.2.5 Broadcom Recent Development
11.3 Servicenow
11.3.1 Servicenow Company Details
11.3.2 Servicenow Business Overview
11.3.3 Servicenow ITSM Introduction
11.3.4 Servicenow Revenue in ITSM Business (2020-2025)
11.3.5 Servicenow Recent Development
11.4 Cherwell Software
11.4.1 Cherwell Software Company Details
11.4.2 Cherwell Software Business Overview
11.4.3 Cherwell Software ITSM Introduction
11.4.4 Cherwell Software Revenue in ITSM Business (2020-2025)
11.4.5 Cherwell Software Recent Development
11.5 HPE
11.5.1 HPE Company Details
11.5.2 HPE Business Overview
11.5.3 HPE ITSM Introduction
11.5.4 HPE Revenue in ITSM Business (2020-2025)
11.5.5 HPE Recent Development
11.6 Citrix Systems
11.6.1 Citrix Systems Company Details
11.6.2 Citrix Systems Business Overview
11.6.3 Citrix Systems ITSM Introduction
11.6.4 Citrix Systems Revenue in ITSM Business (2020-2025)
11.6.5 Citrix Systems Recent Development
11.7 Axios Systems
11.7.1 Axios Systems Company Details
11.7.2 Axios Systems Business Overview
11.7.3 Axios Systems ITSM Introduction
11.7.4 Axios Systems Revenue in ITSM Business (2020-2025)
11.7.5 Axios Systems Recent Development
11.8 IBM
11.8.1 IBM Company Details
11.8.2 IBM Business Overview
11.8.3 IBM ITSM Introduction
11.8.4 IBM Revenue in ITSM Business (2020-2025)
11.8.5 IBM Recent Development
11.9 Heat Software
11.9.1 Heat Software Company Details
11.9.2 Heat Software Business Overview
11.9.3 Heat Software ITSM Introduction
11.9.4 Heat Software Revenue in ITSM Business (2020-2025)
11.9.5 Heat Software Recent Development
11.10 Hornbill
11.10.1 Hornbill Company Details
11.10.2 Hornbill Business Overview
11.10.3 Hornbill ITSM Introduction
11.10.4 Hornbill Revenue in ITSM Business (2020-2025)
11.10.5 Hornbill Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
FEATURED COMPANIES
BMC Software
Broadcom
ServiceNow
Cherwell Software
HPE
Citrix Systems
Axios Systems
IBM
Heat Software
Hornbill
List of Tables
 Table 1. Global ITSM Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
 Table 2. Key Players of Service Portfolio Management
 Table 3. Key Players of Configuration and Change Management
 Table 4. Key Players of Service Desk Software
 Table 5. Key Players of Operations and Performance Management
 Table 6. Key Players of Dashboard, Reporting and Analytics
 Table 7. Global ITSM Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
 Table 8. Global ITSM Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 9. Global ITSM Market Size by Region (2020-2025) & (US$ Million)
 Table 10. Global ITSM Market Share by Region (2020-2025)
 Table 11. Global ITSM Forecasted Market Size by Region (2026-2031) & (US$ Million)
 Table 12. Global ITSM Market Share by Region (2026-2031)
 Table 13. ITSM Market Trends
 Table 14. ITSM Market Drivers
 Table 15. ITSM Market Challenges
 Table 16. ITSM Market Restraints
 Table 17. Global ITSM Revenue by Players (2020-2025) & (US$ Million)
 Table 18. Global ITSM Market Share by Players (2020-2025)
 Table 19. Global Top ITSM Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in ITSM as of 2024)
 Table 20. Ranking of Global Top ITSM Companies by Revenue (US$ Million) in 2024
 Table 21. Global 5 Largest Players Market Share by ITSM Revenue (CR5 and HHI) & (2020-2025)
 Table 22. Global Key Players of ITSM, Headquarters and Area Served
 Table 23. Global Key Players of ITSM, Product and Application
 Table 24. Global Key Players of ITSM, Date of Enter into This Industry
 Table 25. Mergers & Acquisitions, Expansion Plans
 Table 26. Global ITSM Market Size by Type (2020-2025) & (US$ Million)
 Table 27. Global ITSM Revenue Market Share by Type (2020-2025)
 Table 28. Global ITSM Forecasted Market Size by Type (2026-2031) & (US$ Million)
 Table 29. Global ITSM Revenue Market Share by Type (2026-2031)
 Table 30. Global ITSM Market Size by Application (2020-2025) & (US$ Million)
 Table 31. Global ITSM Revenue Market Share by Application (2020-2025)
 Table 32. Global ITSM Forecasted Market Size by Application (2026-2031) & (US$ Million)
 Table 33. Global ITSM Revenue Market Share by Application (2026-2031)
 Table 34. North America ITSM Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 35. North America ITSM Market Size by Country (2020-2025) & (US$ Million)
 Table 36. North America ITSM Market Size by Country (2026-2031) & (US$ Million)
 Table 37. Europe ITSM Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 38. Europe ITSM Market Size by Country (2020-2025) & (US$ Million)
 Table 39. Europe ITSM Market Size by Country (2026-2031) & (US$ Million)
 Table 40. Asia-Pacific ITSM Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 41. Asia-Pacific ITSM Market Size by Region (2020-2025) & (US$ Million)
 Table 42. Asia-Pacific ITSM Market Size by Region (2026-2031) & (US$ Million)
 Table 43. Latin America ITSM Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 44. Latin America ITSM Market Size by Country (2020-2025) & (US$ Million)
 Table 45. Latin America ITSM Market Size by Country (2026-2031) & (US$ Million)
 Table 46. Middle East & Africa ITSM Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 47. Middle East & Africa ITSM Market Size by Country (2020-2025) & (US$ Million)
 Table 48. Middle East & Africa ITSM Market Size by Country (2026-2031) & (US$ Million)
 Table 49. BMC Software Company Details
 Table 50. BMC Software Business Overview
 Table 51. BMC Software ITSM Product
 Table 52. BMC Software Revenue in ITSM Business (2020-2025) & (US$ Million)
 Table 53. BMC Software Recent Development
 Table 54. Broadcom Company Details
 Table 55. Broadcom Business Overview
 Table 56. Broadcom ITSM Product
 Table 57. Broadcom Revenue in ITSM Business (2020-2025) & (US$ Million)
 Table 58. Broadcom Recent Development
 Table 59. Servicenow Company Details
 Table 60. Servicenow Business Overview
 Table 61. Servicenow ITSM Product
 Table 62. Servicenow Revenue in ITSM Business (2020-2025) & (US$ Million)
 Table 63. Servicenow Recent Development
 Table 64. Cherwell Software Company Details
 Table 65. Cherwell Software Business Overview
 Table 66. Cherwell Software ITSM Product
 Table 67. Cherwell Software Revenue in ITSM Business (2020-2025) & (US$ Million)
 Table 68. Cherwell Software Recent Development
 Table 69. HPE Company Details
 Table 70. HPE Business Overview
 Table 71. HPE ITSM Product
 Table 72. HPE Revenue in ITSM Business (2020-2025) & (US$ Million)
 Table 73. HPE Recent Development
 Table 74. Citrix Systems Company Details
 Table 75. Citrix Systems Business Overview
 Table 76. Citrix Systems ITSM Product
 Table 77. Citrix Systems Revenue in ITSM Business (2020-2025) & (US$ Million)
 Table 78. Citrix Systems Recent Development
 Table 79. Axios Systems Company Details
 Table 80. Axios Systems Business Overview
 Table 81. Axios Systems ITSM Product
 Table 82. Axios Systems Revenue in ITSM Business (2020-2025) & (US$ Million)
 Table 83. Axios Systems Recent Development
 Table 84. IBM Company Details
 Table 85. IBM Business Overview
 Table 86. IBM ITSM Product
 Table 87. IBM Revenue in ITSM Business (2020-2025) & (US$ Million)
 Table 88. IBM Recent Development
 Table 89. Heat Software Company Details
 Table 90. Heat Software Business Overview
 Table 91. Heat Software ITSM Product
 Table 92. Heat Software Revenue in ITSM Business (2020-2025) & (US$ Million)
 Table 93. Heat Software Recent Development
 Table 94. Hornbill Company Details
 Table 95. Hornbill Business Overview
 Table 96. Hornbill ITSM Product
 Table 97. Hornbill Revenue in ITSM Business (2020-2025) & (US$ Million)
 Table 98. Hornbill Recent Development
 Table 99. Research Programs/Design for This Report
 Table 100. Key Data Information from Secondary Sources
 Table 101. Key Data Information from Primary Sources
 Table 102. Authors List of This Report


List of Figures
 Figure 1. ITSM Picture
 Figure 2. Global ITSM Market Size Comparison by Type (2020-2031) & (US$ Million)
 Figure 3. Global ITSM Market Share by Type: 2024 VS 2031
 Figure 4. Service Portfolio Management Features
 Figure 5. Configuration and Change Management Features
 Figure 6. Service Desk Software Features
 Figure 7. Operations and Performance Management Features
 Figure 8. Dashboard, Reporting and Analytics Features
 Figure 9. Global ITSM Market Size by Application (2020-2031) & (US$ Million)
 Figure 10. Global ITSM Market Share by Application: 2024 VS 2031
 Figure 11. Banking, Financial Services, and Insurance (BFSI) Case Studies
 Figure 12. Telecommunication and IT Case Studies
 Figure 13. Healthcare and Life Sciences Case Studies
 Figure 14. Retail and Consumer Packaged Goods (CPG) Case Studies
 Figure 15. Government and Public Sector Case Studies
 Figure 16. Energy and Utilities Case Studies
 Figure 17. Travel and Hospitality Case Studies
 Figure 18. Manufacturing Case Studies
 Figure 19. Education Case Studies
 Figure 20. ITSM Report Years Considered
 Figure 21. Global ITSM Market Size (US$ Million), Year-over-Year: 2020-2031
 Figure 22. Global ITSM Market Size, (US$ Million), 2020 VS 2024 VS 2031
 Figure 23. Global ITSM Market Share by Region: 2024 VS 2031
 Figure 24. Global ITSM Market Share by Players in 2024
 Figure 25. Global Top ITSM Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in ITSM as of 2024)
 Figure 26. The Top 10 and 5 Players Market Share by ITSM Revenue in 2024
 Figure 27. North America ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 28. North America ITSM Market Share by Country (2020-2031)
 Figure 29. United States ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 30. Canada ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 31. Europe ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 32. Europe ITSM Market Share by Country (2020-2031)
 Figure 33. Germany ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 34. France ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 35. U.K. ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 36. Italy ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 37. Russia ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 38. Nordic Countries ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 39. Asia-Pacific ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 40. Asia-Pacific ITSM Market Share by Region (2020-2031)
 Figure 41. China ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 42. Japan ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 43. South Korea ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 44. Southeast Asia ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 45. India ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 46. Australia ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 47. Latin America ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 48. Latin America ITSM Market Share by Country (2020-2031)
 Figure 49. Mexico ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 50. Brazil ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 51. Middle East & Africa ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 52. Middle East & Africa ITSM Market Share by Country (2020-2031)
 Figure 53. Turkey ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 54. Saudi Arabia ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 55. UAE ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 56. BMC Software Revenue Growth Rate in ITSM Business (2020-2025)
 Figure 57. Broadcom Revenue Growth Rate in ITSM Business (2020-2025)
 Figure 58. Servicenow Revenue Growth Rate in ITSM Business (2020-2025)
 Figure 59. Cherwell Software Revenue Growth Rate in ITSM Business (2020-2025)
 Figure 60. HPE Revenue Growth Rate in ITSM Business (2020-2025)
 Figure 61. Citrix Systems Revenue Growth Rate in ITSM Business (2020-2025)
 Figure 62. Axios Systems Revenue Growth Rate in ITSM Business (2020-2025)
 Figure 63. IBM Revenue Growth Rate in ITSM Business (2020-2025)
 Figure 64. Heat Software Revenue Growth Rate in ITSM Business (2020-2025)
 Figure 65. Hornbill Revenue Growth Rate in ITSM Business (2020-2025)
 Figure 66. Bottom-up and Top-down Approaches for This Report
 Figure 67. Data Triangulation
 Figure 68. Key Executives Interviewed
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