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Cloud IT Service Management (ITSM) - Global Market Share and Ranking, Overall Sales and Demand Forecast 2024-2030
Published Date: October 2024
|
Report Code: QYRE-Auto-25T5914
Home | Market Reports | Computers & Electronics| Enterprise Technology
Global Cloud IT Service Management ITSM Market Insights and Forecast to 2028
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Cloud IT Service Management (ITSM) - Global Market Share and Ranking, Overall Sales and Demand Forecast 2024-2030

Code: QYRE-Auto-25T5914
Report
October 2024
Pages:156
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES
FEATURED COMPANIES
ServiceNow
HPE
IBM
BMC Software
CA Technologies
Cherwell Software
Ivanti
Citrix Systems
Hornbill
Axios Systems
Efecte
ManageEngine
EasyVista
Atlassian
Alemba
SysAid
Microsoft
LogMein
Micro Focus
Freshworks

Cloud IT Service Management (ITSM) - Market Size

The global market for Cloud IT Service Management (ITSM) was estimated to be worth US$ 2511 million in 2023 and is forecast to a readjusted size of US$ 3248.3 million by 2030 with a CAGR of 3.8% during the forecast period 2024-2030

Cloud IT Service Management (ITSM) - Market

Cloud IT Service Management (ITSM) - Market

ITSM focuses on the management of the IT infrastructure, including hardware, software, processes, and services. While these services can be delivered independently, you'll find more value from solutions that combine capabilities for essential business functions, such as the delivery of business services, support for agile development and DevOps , and support for cloud services.
North American market for Cloud IT Service Management (ITSM) was valued at $ million in 2023 and will reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Cloud IT Service Management (ITSM) was valued at $ million in 2023 and will reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Europe market for Cloud IT Service Management (ITSM) was valued at $ million in 2023 and will reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global key companies of Cloud IT Service Management (ITSM) include ServiceNow, HPE, IBM, BMC Software, CA Technologies, Cherwell Software, Ivanti, Citrix Systems and Hornbill, etc. In 2023, the global five largest players hold a share approximately % in terms of revenue.

Report Scope

This report aims to provide a comprehensive presentation of the global market for Cloud IT Service Management (ITSM), focusing on the total sales revenue, key companies market share and ranking, together with an analysis of Cloud IT Service Management (ITSM) by region & country, by Type, and by Application.
The Cloud IT Service Management (ITSM) market size, estimations, and forecasts are provided in terms of sales revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. With both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Cloud IT Service Management (ITSM).
Market Segmentation

Scope of Cloud IT Service Management (ITSM) - Market Report

Report Metric Details
Report Name Cloud IT Service Management (ITSM) - Market
Forecasted market size in 2030 US$ 3248.3 million
CAGR 3.8%
Forecasted years 2024 - 2030
Segment by Type:
Segment by Application
  • BFSI
  • IT & Telecommunication
  • Retail & Consumer Goods
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company ServiceNow, HPE, IBM, BMC Software, CA Technologies, Cherwell Software, Ivanti, Citrix Systems, Hornbill, Axios Systems, Efecte, ManageEngine, EasyVista, Atlassian, Alemba, SysAid, Microsoft, LogMein, Micro Focus, Freshworks
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, global total market size. This chapter also provides the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
  • Chapter 2: Detailed analysis of Cloud IT Service Management (ITSM) manufacturers competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 3: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 4: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 5: Revenue of Cloud IT Service Management (ITSM) in regional level. It provides a quantitative analysis of the market size and development potential of each region and introduces the market development, future development prospects, market space, and market size of each country in the world.
  • Chapter 6: Revenue of Cloud IT Service Management (ITSM) in country level. It provides sigmate data by Type, and by Application for each country/region.
  • Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product revenue, gross margin, product introduction, recent development, etc.
  • Chapter 8: Analysis of industrial chain, including the upstream and downstream of the industry.
  • Chapter 9: Conclusion.

FAQ for this report

What is the Cloud IT Service Management (ITSM) - Market size in 2030?

Ans: The Cloud IT Service Management (ITSM) - Market size in 2030 will be US$ 3248.3 million.

Who are the main players in the Cloud IT Service Management (ITSM) - Market report?

Ans: The main players in the Cloud IT Service Management (ITSM) - Market are ServiceNow, HPE, IBM, BMC Software, CA Technologies, Cherwell Software, Ivanti, Citrix Systems, Hornbill, Axios Systems, Efecte, ManageEngine, EasyVista, Atlassian, Alemba, SysAid, Microsoft, LogMein, Micro Focus, Freshworks

What are the Application segmentation covered in the Cloud IT Service Management (ITSM) - Market report?

Ans: The Applications covered in the Cloud IT Service Management (ITSM) - Market report are BFSI, IT & Telecommunication, Retail & Consumer Goods

What are the Type segmentation covered in the Cloud IT Service Management (ITSM) - Market report?

Ans: The Types covered in the Cloud IT Service Management (ITSM) - Market report are Service Portfolio Management, Configuration & Change Management, Operations & Performance Management

Recommended Reports

Cloud Management

ITSM Solutions

Performance & Supply Chain

1 Market Overview
1.1 Cloud IT Service Management (ITSM) Product Introduction
1.2 Global Cloud IT Service Management (ITSM) Market Size Forecast
1.3 Cloud IT Service Management (ITSM) Market Trends & Drivers
1.3.1 Cloud IT Service Management (ITSM) Industry Trends
1.3.2 Cloud IT Service Management (ITSM) Market Drivers & Opportunity
1.3.3 Cloud IT Service Management (ITSM) Market Challenges
1.3.4 Cloud IT Service Management (ITSM) Market Restraints
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Competitive Analysis by Company
2.1 Global Cloud IT Service Management (ITSM) Players Revenue Ranking (2023)
2.2 Global Cloud IT Service Management (ITSM) Revenue by Company (2019-2024)
2.3 Key Companies Cloud IT Service Management (ITSM) Manufacturing Base Distribution and Headquarters
2.4 Key Companies Cloud IT Service Management (ITSM) Product Offered
2.5 Key Companies Time to Begin Mass Production of Cloud IT Service Management (ITSM)
2.6 Cloud IT Service Management (ITSM) Market Competitive Analysis
2.6.1 Cloud IT Service Management (ITSM) Market Concentration Rate (2019-2024)
2.6.2 Global 5 and 10 Largest Companies by Cloud IT Service Management (ITSM) Revenue in 2023
2.6.3 Global Top Companies by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Cloud IT Service Management (ITSM) as of 2023)
2.7 Mergers & Acquisitions, Expansion
3 Segmentation by Type
3.1 Introduction by Type
3.1.1 Service Portfolio Management
3.1.2 Configuration & Change Management
3.1.3 Operations & Performance Management
3.2 Global Cloud IT Service Management (ITSM) Sales Value by Type
3.2.1 Global Cloud IT Service Management (ITSM) Sales Value by Type (2019 VS 2023 VS 2030)
3.2.2 Global Cloud IT Service Management (ITSM) Sales Value, by Type (2019-2030)
3.2.3 Global Cloud IT Service Management (ITSM) Sales Value, by Type (%) (2019-2030)
4 Segmentation by Application
4.1 Introduction by Application
4.1.1 BFSI
4.1.2 IT & Telecommunication
4.1.3 Retail & Consumer Goods
4.2 Global Cloud IT Service Management (ITSM) Sales Value by Application
4.2.1 Global Cloud IT Service Management (ITSM) Sales Value by Application (2019 VS 2023 VS 2030)
4.2.2 Global Cloud IT Service Management (ITSM) Sales Value, by Application (2019-2030)
4.2.3 Global Cloud IT Service Management (ITSM) Sales Value, by Application (%) (2019-2030)
5 Segmentation by Region
5.1 Global Cloud IT Service Management (ITSM) Sales Value by Region
5.1.1 Global Cloud IT Service Management (ITSM) Sales Value by Region: 2019 VS 2023 VS 2030
5.1.2 Global Cloud IT Service Management (ITSM) Sales Value by Region (2019-2024)
5.1.3 Global Cloud IT Service Management (ITSM) Sales Value by Region (2025-2030)
5.1.4 Global Cloud IT Service Management (ITSM) Sales Value by Region (%), (2019-2030)
5.2 North America
5.2.1 North America Cloud IT Service Management (ITSM) Sales Value, 2019-2030
5.2.2 North America Cloud IT Service Management (ITSM) Sales Value by Country (%), 2023 VS 2030
5.3 Europe
5.3.1 Europe Cloud IT Service Management (ITSM) Sales Value, 2019-2030
5.3.2 Europe Cloud IT Service Management (ITSM) Sales Value by Country (%), 2023 VS 2030
5.4 Asia Pacific
5.4.1 Asia Pacific Cloud IT Service Management (ITSM) Sales Value, 2019-2030
5.4.2 Asia Pacific Cloud IT Service Management (ITSM) Sales Value by Country (%), 2023 VS 2030
5.5 South America
5.5.1 South America Cloud IT Service Management (ITSM) Sales Value, 2019-2030
5.5.2 South America Cloud IT Service Management (ITSM) Sales Value by Country (%), 2023 VS 2030
5.6 Middle East & Africa
5.6.1 Middle East & Africa Cloud IT Service Management (ITSM) Sales Value, 2019-2030
5.6.2 Middle East & Africa Cloud IT Service Management (ITSM) Sales Value by Country (%), 2023 VS 2030
6 Segmentation by Key Countries/Regions
6.1 Key Countries/Regions Cloud IT Service Management (ITSM) Sales Value Growth Trends, 2019 VS 2023 VS 2030
6.2 Key Countries/Regions Cloud IT Service Management (ITSM) Sales Value
6.3 United States
6.3.1 United States Cloud IT Service Management (ITSM) Sales Value, 2019-2030
6.3.2 United States Cloud IT Service Management (ITSM) Sales Value by Type (%), 2023 VS 2030
6.3.3 United States Cloud IT Service Management (ITSM) Sales Value by Application, 2023 VS 2030
6.4 Europe
6.4.1 Europe Cloud IT Service Management (ITSM) Sales Value, 2019-2030
6.4.2 Europe Cloud IT Service Management (ITSM) Sales Value by Type (%), 2023 VS 2030
6.4.3 Europe Cloud IT Service Management (ITSM) Sales Value by Application, 2023 VS 2030
6.5 China
6.5.1 China Cloud IT Service Management (ITSM) Sales Value, 2019-2030
6.5.2 China Cloud IT Service Management (ITSM) Sales Value by Type (%), 2023 VS 2030
6.5.3 China Cloud IT Service Management (ITSM) Sales Value by Application, 2023 VS 2030
6.6 Japan
6.6.1 Japan Cloud IT Service Management (ITSM) Sales Value, 2019-2030
6.6.2 Japan Cloud IT Service Management (ITSM) Sales Value by Type (%), 2023 VS 2030
6.6.3 Japan Cloud IT Service Management (ITSM) Sales Value by Application, 2023 VS 2030
6.7 South Korea
6.7.1 South Korea Cloud IT Service Management (ITSM) Sales Value, 2019-2030
6.7.2 South Korea Cloud IT Service Management (ITSM) Sales Value by Type (%), 2023 VS 2030
6.7.3 South Korea Cloud IT Service Management (ITSM) Sales Value by Application, 2023 VS 2030
6.8 Southeast Asia
6.8.1 Southeast Asia Cloud IT Service Management (ITSM) Sales Value, 2019-2030
6.8.2 Southeast Asia Cloud IT Service Management (ITSM) Sales Value by Type (%), 2023 VS 2030
6.8.3 Southeast Asia Cloud IT Service Management (ITSM) Sales Value by Application, 2023 VS 2030
6.9 India
6.9.1 India Cloud IT Service Management (ITSM) Sales Value, 2019-2030
6.9.2 India Cloud IT Service Management (ITSM) Sales Value by Type (%), 2023 VS 2030
6.9.3 India Cloud IT Service Management (ITSM) Sales Value by Application, 2023 VS 2030
7 Company Profiles
7.1 ServiceNow
7.1.1 ServiceNow Profile
7.1.2 ServiceNow Main Business
7.1.3 ServiceNow Cloud IT Service Management (ITSM) Products, Services and Solutions
7.1.4 ServiceNow Cloud IT Service Management (ITSM) Revenue (US$ Million) & (2019-2024)
7.1.5 ServiceNow Recent Developments
7.2 HPE
7.2.1 HPE Profile
7.2.2 HPE Main Business
7.2.3 HPE Cloud IT Service Management (ITSM) Products, Services and Solutions
7.2.4 HPE Cloud IT Service Management (ITSM) Revenue (US$ Million) & (2019-2024)
7.2.5 HPE Recent Developments
7.3 IBM
7.3.1 IBM Profile
7.3.2 IBM Main Business
7.3.3 IBM Cloud IT Service Management (ITSM) Products, Services and Solutions
7.3.4 IBM Cloud IT Service Management (ITSM) Revenue (US$ Million) & (2019-2024)
7.3.5 BMC Software Recent Developments
7.4 BMC Software
7.4.1 BMC Software Profile
7.4.2 BMC Software Main Business
7.4.3 BMC Software Cloud IT Service Management (ITSM) Products, Services and Solutions
7.4.4 BMC Software Cloud IT Service Management (ITSM) Revenue (US$ Million) & (2019-2024)
7.4.5 BMC Software Recent Developments
7.5 CA Technologies
7.5.1 CA Technologies Profile
7.5.2 CA Technologies Main Business
7.5.3 CA Technologies Cloud IT Service Management (ITSM) Products, Services and Solutions
7.5.4 CA Technologies Cloud IT Service Management (ITSM) Revenue (US$ Million) & (2019-2024)
7.5.5 CA Technologies Recent Developments
7.6 Cherwell Software
7.6.1 Cherwell Software Profile
7.6.2 Cherwell Software Main Business
7.6.3 Cherwell Software Cloud IT Service Management (ITSM) Products, Services and Solutions
7.6.4 Cherwell Software Cloud IT Service Management (ITSM) Revenue (US$ Million) & (2019-2024)
7.6.5 Cherwell Software Recent Developments
7.7 Ivanti
7.7.1 Ivanti Profile
7.7.2 Ivanti Main Business
7.7.3 Ivanti Cloud IT Service Management (ITSM) Products, Services and Solutions
7.7.4 Ivanti Cloud IT Service Management (ITSM) Revenue (US$ Million) & (2019-2024)
7.7.5 Ivanti Recent Developments
7.8 Citrix Systems
7.8.1 Citrix Systems Profile
7.8.2 Citrix Systems Main Business
7.8.3 Citrix Systems Cloud IT Service Management (ITSM) Products, Services and Solutions
7.8.4 Citrix Systems Cloud IT Service Management (ITSM) Revenue (US$ Million) & (2019-2024)
7.8.5 Citrix Systems Recent Developments
7.9 Hornbill
7.9.1 Hornbill Profile
7.9.2 Hornbill Main Business
7.9.3 Hornbill Cloud IT Service Management (ITSM) Products, Services and Solutions
7.9.4 Hornbill Cloud IT Service Management (ITSM) Revenue (US$ Million) & (2019-2024)
7.9.5 Hornbill Recent Developments
7.10 Axios Systems
7.10.1 Axios Systems Profile
7.10.2 Axios Systems Main Business
7.10.3 Axios Systems Cloud IT Service Management (ITSM) Products, Services and Solutions
7.10.4 Axios Systems Cloud IT Service Management (ITSM) Revenue (US$ Million) & (2019-2024)
7.10.5 Axios Systems Recent Developments
7.11 Efecte
7.11.1 Efecte Profile
7.11.2 Efecte Main Business
7.11.3 Efecte Cloud IT Service Management (ITSM) Products, Services and Solutions
7.11.4 Efecte Cloud IT Service Management (ITSM) Revenue (US$ Million) & (2019-2024)
7.11.5 Efecte Recent Developments
7.12 ManageEngine
7.12.1 ManageEngine Profile
7.12.2 ManageEngine Main Business
7.12.3 ManageEngine Cloud IT Service Management (ITSM) Products, Services and Solutions
7.12.4 ManageEngine Cloud IT Service Management (ITSM) Revenue (US$ Million) & (2019-2024)
7.12.5 ManageEngine Recent Developments
7.13 EasyVista
7.13.1 EasyVista Profile
7.13.2 EasyVista Main Business
7.13.3 EasyVista Cloud IT Service Management (ITSM) Products, Services and Solutions
7.13.4 EasyVista Cloud IT Service Management (ITSM) Revenue (US$ Million) & (2019-2024)
7.13.5 EasyVista Recent Developments
7.14 Atlassian
7.14.1 Atlassian Profile
7.14.2 Atlassian Main Business
7.14.3 Atlassian Cloud IT Service Management (ITSM) Products, Services and Solutions
7.14.4 Atlassian Cloud IT Service Management (ITSM) Revenue (US$ Million) & (2019-2024)
7.14.5 Atlassian Recent Developments
7.15 Alemba
7.15.1 Alemba Profile
7.15.2 Alemba Main Business
7.15.3 Alemba Cloud IT Service Management (ITSM) Products, Services and Solutions
7.15.4 Alemba Cloud IT Service Management (ITSM) Revenue (US$ Million) & (2019-2024)
7.15.5 Alemba Recent Developments
7.16 SysAid
7.16.1 SysAid Profile
7.16.2 SysAid Main Business
7.16.3 SysAid Cloud IT Service Management (ITSM) Products, Services and Solutions
7.16.4 SysAid Cloud IT Service Management (ITSM) Revenue (US$ Million) & (2019-2024)
7.16.5 SysAid Recent Developments
7.17 Microsoft
7.17.1 Microsoft Profile
7.17.2 Microsoft Main Business
7.17.3 Microsoft Cloud IT Service Management (ITSM) Products, Services and Solutions
7.17.4 Microsoft Cloud IT Service Management (ITSM) Revenue (US$ Million) & (2019-2024)
7.17.5 Microsoft Recent Developments
7.18 LogMein
7.18.1 LogMein Profile
7.18.2 LogMein Main Business
7.18.3 LogMein Cloud IT Service Management (ITSM) Products, Services and Solutions
7.18.4 LogMein Cloud IT Service Management (ITSM) Revenue (US$ Million) & (2019-2024)
7.18.5 LogMein Recent Developments
7.19 Micro Focus
7.19.1 Micro Focus Profile
7.19.2 Micro Focus Main Business
7.19.3 Micro Focus Cloud IT Service Management (ITSM) Products, Services and Solutions
7.19.4 Micro Focus Cloud IT Service Management (ITSM) Revenue (US$ Million) & (2019-2024)
7.19.5 Micro Focus Recent Developments
7.20 Freshworks
7.20.1 Freshworks Profile
7.20.2 Freshworks Main Business
7.20.3 Freshworks Cloud IT Service Management (ITSM) Products, Services and Solutions
7.20.4 Freshworks Cloud IT Service Management (ITSM) Revenue (US$ Million) & (2019-2024)
7.20.5 Freshworks Recent Developments
8 Industry Chain Analysis
8.1 Cloud IT Service Management (ITSM) Industrial Chain
8.2 Cloud IT Service Management (ITSM) Upstream Analysis
8.2.1 Key Raw Materials
8.2.2 Raw Materials Key Suppliers
8.2.3 Manufacturing Cost Structure
8.3 Midstream Analysis
8.4 Downstream Analysis (Customers Analysis)
8.5 Sales Model and Sales Channels
8.5.1 Cloud IT Service Management (ITSM) Sales Model
8.5.2 Sales Channel
8.5.3 Cloud IT Service Management (ITSM) Distributors
9 Research Findings and Conclusion
10 Appendix
10.1 Research Methodology
10.1.1 Methodology/Research Approach
10.1.2 Data Source
10.2 Author Details
10.3 Disclaimer
FEATURED COMPANIES
ServiceNow
HPE
IBM
BMC Software
CA Technologies
Cherwell Software
Ivanti
Citrix Systems
Hornbill
Axios Systems
Efecte
ManageEngine
EasyVista
Atlassian
Alemba
SysAid
Microsoft
LogMein
Micro Focus
Freshworks
List of Tables
    Table 1. Cloud IT Service Management (ITSM) Market Trends
    Table 2. Cloud IT Service Management (ITSM) Market Drivers & Opportunity
    Table 3. Cloud IT Service Management (ITSM) Market Challenges
    Table 4. Cloud IT Service Management (ITSM) Market Restraints
    Table 5. Global Cloud IT Service Management (ITSM) Revenue by Company (2019-2024) & (US$ Million)
    Table 6. Global Cloud IT Service Management (ITSM) Revenue Market Share by Company (2019-2024)
    Table 7. Key Companies Cloud IT Service Management (ITSM) Manufacturing Base Distribution and Headquarters
    Table 8. Key Companies Cloud IT Service Management (ITSM) Product Type
    Table 9. Key Companies Time to Begin Mass Production of Cloud IT Service Management (ITSM)
    Table 10. Global Cloud IT Service Management (ITSM) Companies Market Concentration Ratio (CR5 and HHI)
    Table 11. Global Top Companies Market Share by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Cloud IT Service Management (ITSM) as of 2023)
    Table 12. Mergers & Acquisitions, Expansion Plans
    Table 13. Global Cloud IT Service Management (ITSM) Sales Value by Type: 2019 VS 2023 VS 2030 (US$ Million)
    Table 14. Global Cloud IT Service Management (ITSM) Sales Value by Type (2019-2024) & (US$ Million)
    Table 15. Global Cloud IT Service Management (ITSM) Sales Value by Type (2025-2030) & (US$ Million)
    Table 16. Global Cloud IT Service Management (ITSM) Sales Market Share in Value by Type (2019-2024) & (%)
    Table 17. Global Cloud IT Service Management (ITSM) Sales Market Share in Value by Type (2025-2030) & (%)
    Table 18. Global Cloud IT Service Management (ITSM) Sales Value by Application: 2019 VS 2023 VS 2030 (US$ Million)
    Table 19. Global Cloud IT Service Management (ITSM) Sales Value by Application (2019-2024) & (US$ Million)
    Table 20. Global Cloud IT Service Management (ITSM) Sales Value by Application (2025-2030) & (US$ Million)
    Table 21. Global Cloud IT Service Management (ITSM) Sales Market Share in Value by Application (2019-2024) & (%)
    Table 22. Global Cloud IT Service Management (ITSM) Sales Market Share in Value by Application (2025-2030) & (%)
    Table 23. Global Cloud IT Service Management (ITSM) Sales Value by Region: 2019 VS 2023 VS 2030 (US$ Million)
    Table 24. Global Cloud IT Service Management (ITSM) Sales Value by Region (2019-2024) & (US$ Million)
    Table 25. Global Cloud IT Service Management (ITSM) Sales Value by Region (2025-2030) & (US$ Million)
    Table 26. Global Cloud IT Service Management (ITSM) Sales Value by Region (2019-2024) & (%)
    Table 27. Global Cloud IT Service Management (ITSM) Sales Value by Region (2025-2030) & (%)
    Table 28. Key Countries/Regions Cloud IT Service Management (ITSM) Sales Value Growth Trends, (US$ Million): 2019 VS 2023 VS 2030
    Table 29. Key Countries/Regions Cloud IT Service Management (ITSM) Sales Value, (2019-2024) & (US$ Million)
    Table 30. Key Countries/Regions Cloud IT Service Management (ITSM) Sales Value, (2025-2030) & (US$ Million)
    Table 31. ServiceNow Basic Information List
    Table 32. ServiceNow Description and Business Overview
    Table 33. ServiceNow Cloud IT Service Management (ITSM) Products, Services and Solutions
    Table 34. Revenue (US$ Million) in Cloud IT Service Management (ITSM) Business of ServiceNow (2019-2024)
    Table 35. ServiceNow Recent Developments
    Table 36. HPE Basic Information List
    Table 37. HPE Description and Business Overview
    Table 38. HPE Cloud IT Service Management (ITSM) Products, Services and Solutions
    Table 39. Revenue (US$ Million) in Cloud IT Service Management (ITSM) Business of HPE (2019-2024)
    Table 40. HPE Recent Developments
    Table 41. IBM Basic Information List
    Table 42. IBM Description and Business Overview
    Table 43. IBM Cloud IT Service Management (ITSM) Products, Services and Solutions
    Table 44. Revenue (US$ Million) in Cloud IT Service Management (ITSM) Business of IBM (2019-2024)
    Table 45. IBM Recent Developments
    Table 46. BMC Software Basic Information List
    Table 47. BMC Software Description and Business Overview
    Table 48. BMC Software Cloud IT Service Management (ITSM) Products, Services and Solutions
    Table 49. Revenue (US$ Million) in Cloud IT Service Management (ITSM) Business of BMC Software (2019-2024)
    Table 50. BMC Software Recent Developments
    Table 51. CA Technologies Basic Information List
    Table 52. CA Technologies Description and Business Overview
    Table 53. CA Technologies Cloud IT Service Management (ITSM) Products, Services and Solutions
    Table 54. Revenue (US$ Million) in Cloud IT Service Management (ITSM) Business of CA Technologies (2019-2024)
    Table 55. CA Technologies Recent Developments
    Table 56. Cherwell Software Basic Information List
    Table 57. Cherwell Software Description and Business Overview
    Table 58. Cherwell Software Cloud IT Service Management (ITSM) Products, Services and Solutions
    Table 59. Revenue (US$ Million) in Cloud IT Service Management (ITSM) Business of Cherwell Software (2019-2024)
    Table 60. Cherwell Software Recent Developments
    Table 61. Ivanti Basic Information List
    Table 62. Ivanti Description and Business Overview
    Table 63. Ivanti Cloud IT Service Management (ITSM) Products, Services and Solutions
    Table 64. Revenue (US$ Million) in Cloud IT Service Management (ITSM) Business of Ivanti (2019-2024)
    Table 65. Ivanti Recent Developments
    Table 66. Citrix Systems Basic Information List
    Table 67. Citrix Systems Description and Business Overview
    Table 68. Citrix Systems Cloud IT Service Management (ITSM) Products, Services and Solutions
    Table 69. Revenue (US$ Million) in Cloud IT Service Management (ITSM) Business of Citrix Systems (2019-2024)
    Table 70. Citrix Systems Recent Developments
    Table 71. Hornbill Basic Information List
    Table 72. Hornbill Description and Business Overview
    Table 73. Hornbill Cloud IT Service Management (ITSM) Products, Services and Solutions
    Table 74. Revenue (US$ Million) in Cloud IT Service Management (ITSM) Business of Hornbill (2019-2024)
    Table 75. Hornbill Recent Developments
    Table 76. Axios Systems Basic Information List
    Table 77. Axios Systems Description and Business Overview
    Table 78. Axios Systems Cloud IT Service Management (ITSM) Products, Services and Solutions
    Table 79. Revenue (US$ Million) in Cloud IT Service Management (ITSM) Business of Axios Systems (2019-2024)
    Table 80. Axios Systems Recent Developments
    Table 81. Efecte Basic Information List
    Table 82. Efecte Description and Business Overview
    Table 83. Efecte Cloud IT Service Management (ITSM) Products, Services and Solutions
    Table 84. Revenue (US$ Million) in Cloud IT Service Management (ITSM) Business of Efecte (2019-2024)
    Table 85. Efecte Recent Developments
    Table 86. ManageEngine Basic Information List
    Table 87. ManageEngine Description and Business Overview
    Table 88. ManageEngine Cloud IT Service Management (ITSM) Products, Services and Solutions
    Table 89. Revenue (US$ Million) in Cloud IT Service Management (ITSM) Business of ManageEngine (2019-2024)
    Table 90. ManageEngine Recent Developments
    Table 91. EasyVista Basic Information List
    Table 92. EasyVista Description and Business Overview
    Table 93. EasyVista Cloud IT Service Management (ITSM) Products, Services and Solutions
    Table 94. Revenue (US$ Million) in Cloud IT Service Management (ITSM) Business of EasyVista (2019-2024)
    Table 95. EasyVista Recent Developments
    Table 96. Atlassian Basic Information List
    Table 97. Atlassian Description and Business Overview
    Table 98. Atlassian Cloud IT Service Management (ITSM) Products, Services and Solutions
    Table 99. Revenue (US$ Million) in Cloud IT Service Management (ITSM) Business of Atlassian (2019-2024)
    Table 100. Atlassian Recent Developments
    Table 101. Alemba Basic Information List
    Table 102. Alemba Description and Business Overview
    Table 103. Alemba Cloud IT Service Management (ITSM) Products, Services and Solutions
    Table 104. Revenue (US$ Million) in Cloud IT Service Management (ITSM) Business of Alemba (2019-2024)
    Table 105. Alemba Recent Developments
    Table 106. SysAid Basic Information List
    Table 107. SysAid Description and Business Overview
    Table 108. SysAid Cloud IT Service Management (ITSM) Products, Services and Solutions
    Table 109. Revenue (US$ Million) in Cloud IT Service Management (ITSM) Business of SysAid (2019-2024)
    Table 110. SysAid Recent Developments
    Table 111. Microsoft Basic Information List
    Table 112. Microsoft Description and Business Overview
    Table 113. Microsoft Cloud IT Service Management (ITSM) Products, Services and Solutions
    Table 114. Revenue (US$ Million) in Cloud IT Service Management (ITSM) Business of Microsoft (2019-2024)
    Table 115. Microsoft Recent Developments
    Table 116. LogMein Basic Information List
    Table 117. LogMein Description and Business Overview
    Table 118. LogMein Cloud IT Service Management (ITSM) Products, Services and Solutions
    Table 119. Revenue (US$ Million) in Cloud IT Service Management (ITSM) Business of LogMein (2019-2024)
    Table 120. LogMein Recent Developments
    Table 121. Micro Focus Basic Information List
    Table 122. Micro Focus Description and Business Overview
    Table 123. Micro Focus Cloud IT Service Management (ITSM) Products, Services and Solutions
    Table 124. Revenue (US$ Million) in Cloud IT Service Management (ITSM) Business of Micro Focus (2019-2024)
    Table 125. Micro Focus Recent Developments
    Table 126. Freshworks Basic Information List
    Table 127. Freshworks Description and Business Overview
    Table 128. Freshworks Cloud IT Service Management (ITSM) Products, Services and Solutions
    Table 129. Revenue (US$ Million) in Cloud IT Service Management (ITSM) Business of Freshworks (2019-2024)
    Table 130. Freshworks Recent Developments
    Table 131. Key Raw Materials Lists
    Table 132. Raw Materials Key Suppliers Lists
    Table 133. Cloud IT Service Management (ITSM) Downstream Customers
    Table 134. Cloud IT Service Management (ITSM) Distributors List
    Table 135. Research Programs/Design for This Report
    Table 136. Key Data Information from Secondary Sources
    Table 137. Key Data Information from Primary Sources
    Table 138. Business Unit and Senior & Team Lead Analysts
List of Figures
    Figure 1. Cloud IT Service Management (ITSM) Product Picture
    Figure 2. Global Cloud IT Service Management (ITSM) Sales Value, 2019 VS 2023 VS 2030 (US$ Million)
    Figure 3. Global Cloud IT Service Management (ITSM) Sales Value (2019-2030) & (US$ Million)
    Figure 4. Cloud IT Service Management (ITSM) Report Years Considered
    Figure 5. Global Cloud IT Service Management (ITSM) Players Revenue Ranking (2023) & (US$ Million)
    Figure 6. The 5 and 10 Largest Manufacturers in the World: Market Share by Cloud IT Service Management (ITSM) Revenue in 2023
    Figure 7. Cloud IT Service Management (ITSM) Market Share by Company Type (Tier 1, Tier 2, and Tier 3): 2019 VS 2023
    Figure 8. Service Portfolio Management Picture
    Figure 9. Configuration & Change Management Picture
    Figure 10. Operations & Performance Management Picture
    Figure 11. Global Cloud IT Service Management (ITSM) Sales Value by Type (2019 VS 2023 VS 2030) & (US$ Million)
    Figure 12. Global Cloud IT Service Management (ITSM) Sales Value Market Share by Type, 2023 & 2030
    Figure 13. Product Picture of BFSI
    Figure 14. Product Picture of IT & Telecommunication
    Figure 15. Product Picture of Retail & Consumer Goods
    Figure 16. Global Cloud IT Service Management (ITSM) Sales Value by Application (2019 VS 2023 VS 2030) & (US$ Million)
    Figure 17. Global Cloud IT Service Management (ITSM) Sales Value Market Share by Application, 2023 & 2030
    Figure 18. North America Cloud IT Service Management (ITSM) Sales Value (2019-2030) & (US$ Million)
    Figure 19. North America Cloud IT Service Management (ITSM) Sales Value by Country (%), 2023 VS 2030
    Figure 20. Europe Cloud IT Service Management (ITSM) Sales Value (2019-2030) & (US$ Million)
    Figure 21. Europe Cloud IT Service Management (ITSM) Sales Value by Country (%), 2023 VS 2030
    Figure 22. Asia Pacific Cloud IT Service Management (ITSM) Sales Value (2019-2030) & (US$ Million)
    Figure 23. Asia Pacific Cloud IT Service Management (ITSM) Sales Value by Country (%), 2023 VS 2030
    Figure 24. South America Cloud IT Service Management (ITSM) Sales Value (2019-2030) & (US$ Million)
    Figure 25. South America Cloud IT Service Management (ITSM) Sales Value by Country (%), 2023 VS 2030
    Figure 26. Middle East & Africa Cloud IT Service Management (ITSM) Sales Value (2019-2030) & (US$ Million)
    Figure 27. Middle East & Africa Cloud IT Service Management (ITSM) Sales Value by Country (%), 2023 VS 2030
    Figure 28. Key Countries/Regions Cloud IT Service Management (ITSM) Sales Value (%), (2019-2030)
    Figure 29. United States Cloud IT Service Management (ITSM) Sales Value, (2019-2030) & (US$ Million)
    Figure 30. United States Cloud IT Service Management (ITSM) Sales Value by Type (%), 2023 VS 2030
    Figure 31. United States Cloud IT Service Management (ITSM) Sales Value by Application (%), 2023 VS 2030
    Figure 32. Europe Cloud IT Service Management (ITSM) Sales Value, (2019-2030) & (US$ Million)
    Figure 33. Europe Cloud IT Service Management (ITSM) Sales Value by Type (%), 2023 VS 2030
    Figure 34. Europe Cloud IT Service Management (ITSM) Sales Value by Application (%), 2023 VS 2030
    Figure 35. China Cloud IT Service Management (ITSM) Sales Value, (2019-2030) & (US$ Million)
    Figure 36. China Cloud IT Service Management (ITSM) Sales Value by Type (%), 2023 VS 2030
    Figure 37. China Cloud IT Service Management (ITSM) Sales Value by Application (%), 2023 VS 2030
    Figure 38. Japan Cloud IT Service Management (ITSM) Sales Value, (2019-2030) & (US$ Million)
    Figure 39. Japan Cloud IT Service Management (ITSM) Sales Value by Type (%), 2023 VS 2030
    Figure 40. Japan Cloud IT Service Management (ITSM) Sales Value by Application (%), 2023 VS 2030
    Figure 41. South Korea Cloud IT Service Management (ITSM) Sales Value, (2019-2030) & (US$ Million)
    Figure 42. South Korea Cloud IT Service Management (ITSM) Sales Value by Type (%), 2023 VS 2030
    Figure 43. South Korea Cloud IT Service Management (ITSM) Sales Value by Application (%), 2023 VS 2030
    Figure 44. Southeast Asia Cloud IT Service Management (ITSM) Sales Value, (2019-2030) & (US$ Million)
    Figure 45. Southeast Asia Cloud IT Service Management (ITSM) Sales Value by Type (%), 2023 VS 2030
    Figure 46. Southeast Asia Cloud IT Service Management (ITSM) Sales Value by Application (%), 2023 VS 2030
    Figure 47. India Cloud IT Service Management (ITSM) Sales Value, (2019-2030) & (US$ Million)
    Figure 48. India Cloud IT Service Management (ITSM) Sales Value by Type (%), 2023 VS 2030
    Figure 49. India Cloud IT Service Management (ITSM) Sales Value by Application (%), 2023 VS 2030
    Figure 50. Cloud IT Service Management (ITSM) Industrial Chain
    Figure 51. Cloud IT Service Management (ITSM) Manufacturing Cost Structure
    Figure 52. Channels of Distribution (Direct Sales, and Distribution)
    Figure 53. Bottom-up and Top-down Approaches for This Report
    Figure 54. Data Triangulation
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