List of Tables
Table 1. Global Artificial Intelligence Call Center Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Key Players of Cloud
Table 3. Key Players of On-premises
Table 4. Global Artificial Intelligence Call Center Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
Table 5. Global Artificial Intelligence Call Center Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
Table 6. Global Artificial Intelligence Call Center Market Size by Region (2020-2025) & (US$ Million)
Table 7. Global Artificial Intelligence Call Center Market Share by Region (2020-2025)
Table 8. Global Artificial Intelligence Call Center Forecasted Market Size by Region (2026-2031) & (US$ Million)
Table 9. Global Artificial Intelligence Call Center Market Share by Region (2026-2031)
Table 10. Artificial Intelligence Call Center Market Trends
Table 11. Artificial Intelligence Call Center Market Drivers
Table 12. Artificial Intelligence Call Center Market Challenges
Table 13. Artificial Intelligence Call Center Market Restraints
Table 14. Global Artificial Intelligence Call Center Revenue by Players (2020-2025) & (US$ Million)
Table 15. Global Artificial Intelligence Call Center Market Share by Players (2020-2025)
Table 16. Global Top Artificial Intelligence Call Center Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Artificial Intelligence Call Center as of 2024)
Table 17. Ranking of Global Top Artificial Intelligence Call Center Companies by Revenue (US$ Million) in 2024
Table 18. Global 5 Largest Players Market Share by Artificial Intelligence Call Center Revenue (CR5 and HHI) & (2020-2025)
Table 19. Global Key Players of Artificial Intelligence Call Center, Headquarters and Area Served
Table 20. Global Key Players of Artificial Intelligence Call Center, Product and Application
Table 21. Global Key Players of Artificial Intelligence Call Center, Date of Enter into This Industry
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Artificial Intelligence Call Center Market Size by Type (2020-2025) & (US$ Million)
Table 24. Global Artificial Intelligence Call Center Revenue Market Share by Type (2020-2025)
Table 25. Global Artificial Intelligence Call Center Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 26. Global Artificial Intelligence Call Center Revenue Market Share by Type (2026-2031)
Table 27. Global Artificial Intelligence Call Center Market Size by Application (2020-2025) & (US$ Million)
Table 28. Global Artificial Intelligence Call Center Revenue Market Share by Application (2020-2025)
Table 29. Global Artificial Intelligence Call Center Forecasted Market Size by Application (2026-2031) & (US$ Million)
Table 30. Global Artificial Intelligence Call Center Revenue Market Share by Application (2026-2031)
Table 31. North America Artificial Intelligence Call Center Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 32. North America Artificial Intelligence Call Center Market Size by Country (2020-2025) & (US$ Million)
Table 33. North America Artificial Intelligence Call Center Market Size by Country (2026-2031) & (US$ Million)
Table 34. Europe Artificial Intelligence Call Center Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 35. Europe Artificial Intelligence Call Center Market Size by Country (2020-2025) & (US$ Million)
Table 36. Europe Artificial Intelligence Call Center Market Size by Country (2026-2031) & (US$ Million)
Table 37. Asia-Pacific Artificial Intelligence Call Center Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
Table 38. Asia-Pacific Artificial Intelligence Call Center Market Size by Region (2020-2025) & (US$ Million)
Table 39. Asia-Pacific Artificial Intelligence Call Center Market Size by Region (2026-2031) & (US$ Million)
Table 40. Latin America Artificial Intelligence Call Center Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 41. Latin America Artificial Intelligence Call Center Market Size by Country (2020-2025) & (US$ Million)
Table 42. Latin America Artificial Intelligence Call Center Market Size by Country (2026-2031) & (US$ Million)
Table 43. Middle East & Africa Artificial Intelligence Call Center Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 44. Middle East & Africa Artificial Intelligence Call Center Market Size by Country (2020-2025) & (US$ Million)
Table 45. Middle East & Africa Artificial Intelligence Call Center Market Size by Country (2026-2031) & (US$ Million)
Table 46. IBM Company Details
Table 47. IBM Business Overview
Table 48. IBM Artificial Intelligence Call Center Product
Table 49. IBM Revenue in Artificial Intelligence Call Center Business (2020-2025) & (US$ Million)
Table 50. IBM Recent Development
Table 51. Google Company Details
Table 52. Google Business Overview
Table 53. Google Artificial Intelligence Call Center Product
Table 54. Google Revenue in Artificial Intelligence Call Center Business (2020-2025) & (US$ Million)
Table 55. Google Recent Development
Table 56. Microsoft Company Details
Table 57. Microsoft Business Overview
Table 58. Microsoft Artificial Intelligence Call Center Product
Table 59. Microsoft Revenue in Artificial Intelligence Call Center Business (2020-2025) & (US$ Million)
Table 60. Microsoft Recent Development
Table 61. Oracle Company Details
Table 62. Oracle Business Overview
Table 63. Oracle Artificial Intelligence Call Center Product
Table 64. Oracle Revenue in Artificial Intelligence Call Center Business (2020-2025) & (US$ Million)
Table 65. Oracle Recent Development
Table 66. SAP Company Details
Table 67. SAP Business Overview
Table 68. SAP Artificial Intelligence Call Center Product
Table 69. SAP Revenue in Artificial Intelligence Call Center Business (2020-2025) & (US$ Million)
Table 70. SAP Recent Development
Table 71. AWS Company Details
Table 72. AWS Business Overview
Table 73. AWS Artificial Intelligence Call Center Product
Table 74. AWS Revenue in Artificial Intelligence Call Center Business (2020-2025) & (US$ Million)
Table 75. AWS Recent Development
Table 76. Nuance Communications Company Details
Table 77. Nuance Communications Business Overview
Table 78. Nuance Communications Artificial Intelligence Call Center Product
Table 79. Nuance Communications Revenue in Artificial Intelligence Call Center Business (2020-2025) & (US$ Million)
Table 80. Nuance Communications Recent Development
Table 81. Avaya Company Details
Table 82. Avaya Business Overview
Table 83. Avaya Artificial Intelligence Call Center Product
Table 84. Avaya Revenue in Artificial Intelligence Call Center Business (2020-2025) & (US$ Million)
Table 85. Avaya Recent Development
Table 86. Haptik Company Details
Table 87. Haptik Business Overview
Table 88. Haptik Artificial Intelligence Call Center Product
Table 89. Haptik Revenue in Artificial Intelligence Call Center Business (2020-2025) & (US$ Million)
Table 90. Haptik Recent Development
Table 91. Artificial Solutions Company Details
Table 92. Artificial Solutions Business Overview
Table 93. Artificial Solutions Artificial Intelligence Call Center Product
Table 94. Artificial Solutions Revenue in Artificial Intelligence Call Center Business (2020-2025) & (US$ Million)
Table 95. Artificial Solutions Recent Development
Table 96. Zendesk Company Details
Table 97. Zendesk Business Overview
Table 98. Zendesk Artificial Intelligence Call Center Product
Table 99. Zendesk Revenue in Artificial Intelligence Call Center Business (2020-2025) & (US$ Million)
Table 100. Zendesk Recent Development
Table 101. Research Programs/Design for This Report
Table 102. Key Data Information from Secondary Sources
Table 103. Key Data Information from Primary Sources
Table 104. Authors List of This Report
List of Figures
Figure 1. Artificial Intelligence Call Center Picture
Figure 2. Global Artificial Intelligence Call Center Market Size Comparison by Type (2020-2031) & (US$ Million)
Figure 3. Global Artificial Intelligence Call Center Market Share by Type: 2024 VS 2031
Figure 4. Cloud Features
Figure 5. On-premises Features
Figure 6. Global Artificial Intelligence Call Center Market Size by Application (2020-2031) & (US$ Million)
Figure 7. Global Artificial Intelligence Call Center Market Share by Application: 2024 VS 2031
Figure 8. BFSI Case Studies
Figure 9. Retail and E-commerce Case Studies
Figure 10. Telecommunications Case Studies
Figure 11. Health Care Case Studies
Figure 12. Media and Entertainment Case Studies
Figure 13. Artificial Intelligence Call Center Report Years Considered
Figure 14. Global Artificial Intelligence Call Center Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 15. Global Artificial Intelligence Call Center Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 16. Global Artificial Intelligence Call Center Market Share by Region: 2024 VS 2031
Figure 17. Global Artificial Intelligence Call Center Market Share by Players in 2024
Figure 18. Global Top Artificial Intelligence Call Center Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Artificial Intelligence Call Center as of 2024)
Figure 19. The Top 10 and 5 Players Market Share by Artificial Intelligence Call Center Revenue in 2024
Figure 20. North America Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 21. North America Artificial Intelligence Call Center Market Share by Country (2020-2031)
Figure 22. United States Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 23. Canada Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 24. Europe Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 25. Europe Artificial Intelligence Call Center Market Share by Country (2020-2031)
Figure 26. Germany Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 27. France Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 28. U.K. Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 29. Italy Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 30. Russia Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 31. Nordic Countries Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 32. Asia-Pacific Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 33. Asia-Pacific Artificial Intelligence Call Center Market Share by Region (2020-2031)
Figure 34. China Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 35. Japan Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 36. South Korea Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 37. Southeast Asia Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 38. India Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 39. Australia Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 40. Latin America Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 41. Latin America Artificial Intelligence Call Center Market Share by Country (2020-2031)
Figure 42. Mexico Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 43. Brazil Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 44. Middle East & Africa Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 45. Middle East & Africa Artificial Intelligence Call Center Market Share by Country (2020-2031)
Figure 46. Turkey Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 47. Saudi Arabia Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 48. UAE Artificial Intelligence Call Center Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 49. IBM Revenue Growth Rate in Artificial Intelligence Call Center Business (2020-2025)
Figure 50. Google Revenue Growth Rate in Artificial Intelligence Call Center Business (2020-2025)
Figure 51. Microsoft Revenue Growth Rate in Artificial Intelligence Call Center Business (2020-2025)
Figure 52. Oracle Revenue Growth Rate in Artificial Intelligence Call Center Business (2020-2025)
Figure 53. SAP Revenue Growth Rate in Artificial Intelligence Call Center Business (2020-2025)
Figure 54. AWS Revenue Growth Rate in Artificial Intelligence Call Center Business (2020-2025)
Figure 55. Nuance Communications Revenue Growth Rate in Artificial Intelligence Call Center Business (2020-2025)
Figure 56. Avaya Revenue Growth Rate in Artificial Intelligence Call Center Business (2020-2025)
Figure 57. Haptik Revenue Growth Rate in Artificial Intelligence Call Center Business (2020-2025)
Figure 58. Artificial Solutions Revenue Growth Rate in Artificial Intelligence Call Center Business (2020-2025)
Figure 59. Zendesk Revenue Growth Rate in Artificial Intelligence Call Center Business (2020-2025)
Figure 60. Bottom-up and Top-down Approaches for This Report
Figure 61. Data Triangulation
Figure 62. Key Executives Interviewed