aluates Reports

$ 0.0

Automative

Global Spending In Digital Customer Experience & Engagement Solutions Market Research Report 2025

Published Date: July 2025

Report Code: QYRE-Auto-35G5713

Global Spending In Digital Customer Experience Engagement Solutions Market Size Status and Forecast 2021 2027

BUY CHAPTERS

Global Spending In Digital Customer Experience & Engagement Solutions Market Research Report 2025

Code: QYRE-Auto-35G5713

Report

July 2025

Pages:89

QYResearch

Buy Now with 15% Discount

DESCRIPTION

TABLE OF CONTENT

TABLES & FIGURES

FEATURED COMPANIES

Accenture Plc

Capgemini SE

Cognizant

IBM Corporation

Kofax

LIFERAY INC

MEGA International

NCR Corporation

Orange Business Services

SAS Institute Inc

TATA CONSULTANCY SERVICES LIMITED

Tieto Corporation

Zendesk

Spending In Digital Customer Experience & Engagement Solutions Market

The global market for Spending In Digital Customer Experience & Engagement Solutions was valued at US$ million in the year 2024 and is projected to reach a revised size of US$ million by 2031, growing at a CAGR of %during the forecast period.

Spending In Digital Customer Experience & Engagement Solutions refers to the investments that companies make in IT and IT solutions in order to run their business.Improve marketing impact and efficiency.Optimize customer journey interactions and improve customer satisfaction, which is key to improving customer acquisition and retention, increasing sales, and reducing end-to-end service costs.Fundamentally, a great customer experience is always based on seamless interaction of processes and data between systems of record, insight, and engagement.

North American market for Spending In Digital Customer Experience & Engagement Solutions is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

Asia-Pacific market for Spending In Digital Customer Experience & Engagement Solutions is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

The global market for Spending In Digital Customer Experience & Engagement Solutions in Banking is estimated to increase from $ million in 2024 to $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

The major global companies of Spending In Digital Customer Experience & Engagement Solutions include Accenture PLC, Capgemini SE, Cognizant, IBM Corporation, KOFAX INC, Liferay Inc, MEGA International, NCR Corporation, Orange Business Services, SAS Institute Inc, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.

This report aims to provide a comprehensive presentation of the global market for Spending In Digital Customer Experience & Engagement Solutions, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Spending In Digital Customer Experience & Engagement Solutions.

The Spending In Digital Customer Experience & Engagement Solutions market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Spending In Digital Customer Experience & Engagement Solutions market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Spending In Digital Customer Experience & Engagement Solutions companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

Scope of Spending In Digital Customer Experience & Engagement Solutions Market Report

Report Metric	Details
Report Name	Spending In Digital Customer Experience & Engagement Solutions Market
Segment by Type	Customer Awareness Customer Engagement Purchase and Relation Support Services
Segment by Application	Banking Insurance Manufacturing Public Sector Telecommunications Retail and Wholesale Services & Consumers Transport
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	Accenture PLC, Capgemini SE, Cognizant, IBM Corporation, KOFAX INC, Liferay Inc, MEGA International, NCR Corporation, Orange Business Services, SAS Institute Inc, Tata Consultancy Services Limited, Tieto Corporation, Zendesk. Inc
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Spending In Digital Customer Experience & Engagement Solutions company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

FAQ for this report

Who are the main players in the Spending In Digital Customer Experience & Engagement Solutions Market report?

Ans: The main players in the Spending In Digital Customer Experience & Engagement Solutions Market are Accenture PLC, Capgemini SE, Cognizant, IBM Corporation, KOFAX INC, Liferay Inc, MEGA International, NCR Corporation, Orange Business Services, SAS Institute Inc, Tata Consultancy Services Limited, Tieto Corporation, Zendesk. Inc

What are the Application segmentation covered in the Spending In Digital Customer Experience & Engagement Solutions Market report?

Ans: The Applications covered in the Spending In Digital Customer Experience & Engagement Solutions Market report are Banking, Insurance, Manufacturing, Public Sector, Telecommunications, Retail and Wholesale, Services & Consumers, Transport

What are the Type segmentation covered in the Spending In Digital Customer Experience & Engagement Solutions Market report?

Ans: The Types covered in the Spending In Digital Customer Experience & Engagement Solutions Market report are Customer Awareness, Customer Engagement, Purchase and Relation, Support Services

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Spending In Digital Customer Experience & Engagement Solutions Market Size Growth Rate by Type: 2020 VS 2024 VS 2031

1.2.2 Customer Awareness

1.2.3 Customer Engagement

1.2.4 Purchase and Relation

1.2.5 Support Services

1.3 Market by Application

1.3.1 Global Spending In Digital Customer Experience & Engagement Solutions Market Growth by Application: 2020 VS 2024 VS 2031

1.3.2 Banking

1.3.3 Insurance

1.3.4 Manufacturing

1.3.5 Public Sector

1.3.6 Telecommunications

1.3.7 Retail and Wholesale

1.3.8 Services & Consumers

1.3.9 Transport

1.4 Assumptions and Limitations

1.5 Study Objectives

1.6 Years Considered

2 Global Growth Trends

2.1 Global Spending In Digital Customer Experience & Engagement Solutions Market Perspective (2020-2031)

2.2 Global Spending In Digital Customer Experience & Engagement Solutions Growth Trends by Region

2.2.1 Global Spending In Digital Customer Experience & Engagement Solutions Market Size by Region: 2020 VS 2024 VS 2031

2.2.2 Spending In Digital Customer Experience & Engagement Solutions Historic Market Size by Region (2020-2025)

2.2.3 Spending In Digital Customer Experience & Engagement Solutions Forecasted Market Size by Region (2026-2031)

2.3 Spending In Digital Customer Experience & Engagement Solutions Market Dynamics

2.3.1 Spending In Digital Customer Experience & Engagement Solutions Industry Trends

2.3.2 Spending In Digital Customer Experience & Engagement Solutions Market Drivers

2.3.3 Spending In Digital Customer Experience & Engagement Solutions Market Challenges

2.3.4 Spending In Digital Customer Experience & Engagement Solutions Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top Spending In Digital Customer Experience & Engagement Solutions Players by Revenue

3.1.1 Global Top Spending In Digital Customer Experience & Engagement Solutions Players by Revenue (2020-2025)

3.1.2 Global Spending In Digital Customer Experience & Engagement Solutions Revenue Market Share by Players (2020-2025)

3.2 Global Spending In Digital Customer Experience & Engagement Solutions Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Global Key Players Ranking by Spending In Digital Customer Experience & Engagement Solutions Revenue

3.4 Global Spending In Digital Customer Experience & Engagement Solutions Market Concentration Ratio

3.4.1 Global Spending In Digital Customer Experience & Engagement Solutions Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Spending In Digital Customer Experience & Engagement Solutions Revenue in 2024

3.5 Global Key Players of Spending In Digital Customer Experience & Engagement Solutions Head office and Area Served

3.6 Global Key Players of Spending In Digital Customer Experience & Engagement Solutions, Product and Application

3.7 Global Key Players of Spending In Digital Customer Experience & Engagement Solutions, Date of Enter into This Industry

3.8 Mergers & Acquisitions, Expansion Plans

4 Spending In Digital Customer Experience & Engagement Solutions Breakdown Data by Type

4.1 Global Spending In Digital Customer Experience & Engagement Solutions Historic Market Size by Type (2020-2025)

4.2 Global Spending In Digital Customer Experience & Engagement Solutions Forecasted Market Size by Type (2026-2031)

5 Spending In Digital Customer Experience & Engagement Solutions Breakdown Data by Application

5.1 Global Spending In Digital Customer Experience & Engagement Solutions Historic Market Size by Application (2020-2025)

5.2 Global Spending In Digital Customer Experience & Engagement Solutions Forecasted Market Size by Application (2026-2031)

6 North America

6.1 North America Spending In Digital Customer Experience & Engagement Solutions Market Size (2020-2031)

6.2 North America Spending In Digital Customer Experience & Engagement Solutions Market Growth Rate by Country: 2020 VS 2024 VS 2031

6.3 North America Spending In Digital Customer Experience & Engagement Solutions Market Size by Country (2020-2025)

6.4 North America Spending In Digital Customer Experience & Engagement Solutions Market Size by Country (2026-2031)

6.5 United States

6.6 Canada

7 Europe

7.1 Europe Spending In Digital Customer Experience & Engagement Solutions Market Size (2020-2031)

7.2 Europe Spending In Digital Customer Experience & Engagement Solutions Market Growth Rate by Country: 2020 VS 2024 VS 2031

7.3 Europe Spending In Digital Customer Experience & Engagement Solutions Market Size by Country (2020-2025)

7.4 Europe Spending In Digital Customer Experience & Engagement Solutions Market Size by Country (2026-2031)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8 Asia-Pacific

8.1 Asia-Pacific Spending In Digital Customer Experience & Engagement Solutions Market Size (2020-2031)

8.2 Asia-Pacific Spending In Digital Customer Experience & Engagement Solutions Market Growth Rate by Region: 2020 VS 2024 VS 2031

8.3 Asia-Pacific Spending In Digital Customer Experience & Engagement Solutions Market Size by Region (2020-2025)

8.4 Asia-Pacific Spending In Digital Customer Experience & Engagement Solutions Market Size by Region (2026-2031)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9 Latin America

9.1 Latin America Spending In Digital Customer Experience & Engagement Solutions Market Size (2020-2031)

9.2 Latin America Spending In Digital Customer Experience & Engagement Solutions Market Growth Rate by Country: 2020 VS 2024 VS 2031

9.3 Latin America Spending In Digital Customer Experience & Engagement Solutions Market Size by Country (2020-2025)

9.4 Latin America Spending In Digital Customer Experience & Engagement Solutions Market Size by Country (2026-2031)

9.5 Mexico

9.6 Brazil

10 Middle East & Africa

10.1 Middle East & Africa Spending In Digital Customer Experience & Engagement Solutions Market Size (2020-2031)

10.2 Middle East & Africa Spending In Digital Customer Experience & Engagement Solutions Market Growth Rate by Country: 2020 VS 2024 VS 2031

10.3 Middle East & Africa Spending In Digital Customer Experience & Engagement Solutions Market Size by Country (2020-2025)

10.4 Middle East & Africa Spending In Digital Customer Experience & Engagement Solutions Market Size by Country (2026-2031)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11 Key Players Profiles

11.1 Accenture PLC

11.1.1 Accenture PLC Company Details

11.1.2 Accenture PLC Business Overview

11.1.3 Accenture PLC Spending In Digital Customer Experience & Engagement Solutions Introduction

11.1.4 Accenture PLC Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

11.1.5 Accenture PLC Recent Development

11.2 Capgemini SE

11.2.1 Capgemini SE Company Details

11.2.2 Capgemini SE Business Overview

11.2.3 Capgemini SE Spending In Digital Customer Experience & Engagement Solutions Introduction

11.2.4 Capgemini SE Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

11.2.5 Capgemini SE Recent Development

11.3 Cognizant

11.3.1 Cognizant Company Details

11.3.2 Cognizant Business Overview

11.3.3 Cognizant Spending In Digital Customer Experience & Engagement Solutions Introduction

11.3.4 Cognizant Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

11.3.5 Cognizant Recent Development

11.4 IBM Corporation

11.4.1 IBM Corporation Company Details

11.4.2 IBM Corporation Business Overview

11.4.3 IBM Corporation Spending In Digital Customer Experience & Engagement Solutions Introduction

11.4.4 IBM Corporation Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

11.4.5 IBM Corporation Recent Development

11.5 KOFAX INC

11.5.1 KOFAX INC Company Details

11.5.2 KOFAX INC Business Overview

11.5.3 KOFAX INC Spending In Digital Customer Experience & Engagement Solutions Introduction

11.5.4 KOFAX INC Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

11.5.5 KOFAX INC Recent Development

11.6 Liferay Inc

11.6.1 Liferay Inc Company Details

11.6.2 Liferay Inc Business Overview

11.6.3 Liferay Inc Spending In Digital Customer Experience & Engagement Solutions Introduction

11.6.4 Liferay Inc Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

11.6.5 Liferay Inc Recent Development

11.7 MEGA International

11.7.1 MEGA International Company Details

11.7.2 MEGA International Business Overview

11.7.3 MEGA International Spending In Digital Customer Experience & Engagement Solutions Introduction

11.7.4 MEGA International Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

11.7.5 MEGA International Recent Development

11.8 NCR Corporation

11.8.1 NCR Corporation Company Details

11.8.2 NCR Corporation Business Overview

11.8.3 NCR Corporation Spending In Digital Customer Experience & Engagement Solutions Introduction

11.8.4 NCR Corporation Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

11.8.5 NCR Corporation Recent Development

11.9 Orange Business Services

11.9.1 Orange Business Services Company Details

11.9.2 Orange Business Services Business Overview

11.9.3 Orange Business Services Spending In Digital Customer Experience & Engagement Solutions Introduction

11.9.4 Orange Business Services Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

11.9.5 Orange Business Services Recent Development

11.10 SAS Institute Inc

11.10.1 SAS Institute Inc Company Details

11.10.2 SAS Institute Inc Business Overview

11.10.3 SAS Institute Inc Spending In Digital Customer Experience & Engagement Solutions Introduction

11.10.4 SAS Institute Inc Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

11.10.5 SAS Institute Inc Recent Development

11.11 Tata Consultancy Services Limited

11.11.1 Tata Consultancy Services Limited Company Details

11.11.2 Tata Consultancy Services Limited Business Overview

11.11.3 Tata Consultancy Services Limited Spending In Digital Customer Experience & Engagement Solutions Introduction

11.11.4 Tata Consultancy Services Limited Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

11.11.5 Tata Consultancy Services Limited Recent Development

11.12 Tieto Corporation

11.12.1 Tieto Corporation Company Details

11.12.2 Tieto Corporation Business Overview

11.12.3 Tieto Corporation Spending In Digital Customer Experience & Engagement Solutions Introduction

11.12.4 Tieto Corporation Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

11.12.5 Tieto Corporation Recent Development

11.13 Zendesk. Inc

11.13.1 Zendesk. Inc Company Details

11.13.2 Zendesk. Inc Business Overview

11.13.3 Zendesk. Inc Spending In Digital Customer Experience & Engagement Solutions Introduction

11.13.4 Zendesk. Inc Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

11.13.5 Zendesk. Inc Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.1.1 Research Programs/Design

13.1.1.2 Market Size Estimation

13.1.1.3 Market Breakdown and Data Triangulation

13.1.2 Data Source

13.1.2.1 Secondary Sources

13.1.2.2 Primary Sources

13.2 Author Details

13.3 Disclaimer

FEATURED COMPANIES

Accenture Plc

Capgemini SE

Cognizant

IBM Corporation

Kofax

LIFERAY INC

MEGA International

NCR Corporation

Orange Business Services

SAS Institute Inc

TATA CONSULTANCY SERVICES LIMITED

Tieto Corporation

Zendesk

List of Tables

Table 1. Global Spending In Digital Customer Experience & Engagement Solutions Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031

Table 2. Key Players of Customer Awareness

Table 3. Key Players of Customer Engagement

Table 4. Key Players of Purchase and Relation

Table 5. Key Players of Support Services

Table 6. Global Spending In Digital Customer Experience & Engagement Solutions Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031

Table 7. Global Spending In Digital Customer Experience & Engagement Solutions Market Size by Region (US$ Million): 2020 VS 2024 VS 2031

Table 8. Global Spending In Digital Customer Experience & Engagement Solutions Market Size by Region (2020-2025) & (US$ Million)

Table 9. Global Spending In Digital Customer Experience & Engagement Solutions Market Share by Region (2020-2025)

Table 10. Global Spending In Digital Customer Experience & Engagement Solutions Forecasted Market Size by Region (2026-2031) & (US$ Million)

Table 11. Global Spending In Digital Customer Experience & Engagement Solutions Market Share by Region (2026-2031)

Table 12. Spending In Digital Customer Experience & Engagement Solutions Market Trends

Table 13. Spending In Digital Customer Experience & Engagement Solutions Market Drivers

Table 14. Spending In Digital Customer Experience & Engagement Solutions Market Challenges

Table 15. Spending In Digital Customer Experience & Engagement Solutions Market Restraints

Table 16. Global Spending In Digital Customer Experience & Engagement Solutions Revenue by Players (2020-2025) & (US$ Million)

Table 17. Global Spending In Digital Customer Experience & Engagement Solutions Market Share by Players (2020-2025)

Table 18. Global Top Spending In Digital Customer Experience & Engagement Solutions Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Spending In Digital Customer Experience & Engagement Solutions as of 2024)

Table 19. Ranking of Global Top Spending In Digital Customer Experience & Engagement Solutions Companies by Revenue (US$ Million) in 2024

Table 20. Global 5 Largest Players Market Share by Spending In Digital Customer Experience & Engagement Solutions Revenue (CR5 and HHI) & (2020-2025)

Table 21. Global Key Players of Spending In Digital Customer Experience & Engagement Solutions, Headquarters and Area Served

Table 22. Global Key Players of Spending In Digital Customer Experience & Engagement Solutions, Product and Application

Table 23. Global Key Players of Spending In Digital Customer Experience & Engagement Solutions, Date of Enter into This Industry

Table 24. Mergers & Acquisitions, Expansion Plans

Table 25. Global Spending In Digital Customer Experience & Engagement Solutions Market Size by Type (2020-2025) & (US$ Million)

Table 26. Global Spending In Digital Customer Experience & Engagement Solutions Revenue Market Share by Type (2020-2025)

Table 27. Global Spending In Digital Customer Experience & Engagement Solutions Forecasted Market Size by Type (2026-2031) & (US$ Million)

Table 28. Global Spending In Digital Customer Experience & Engagement Solutions Revenue Market Share by Type (2026-2031)

Table 29. Global Spending In Digital Customer Experience & Engagement Solutions Market Size by Application (2020-2025) & (US$ Million)

Table 30. Global Spending In Digital Customer Experience & Engagement Solutions Revenue Market Share by Application (2020-2025)

Table 31. Global Spending In Digital Customer Experience & Engagement Solutions Forecasted Market Size by Application (2026-2031) & (US$ Million)

Table 32. Global Spending In Digital Customer Experience & Engagement Solutions Revenue Market Share by Application (2026-2031)

Table 33. North America Spending In Digital Customer Experience & Engagement Solutions Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 34. North America Spending In Digital Customer Experience & Engagement Solutions Market Size by Country (2020-2025) & (US$ Million)

Table 35. North America Spending In Digital Customer Experience & Engagement Solutions Market Size by Country (2026-2031) & (US$ Million)

Table 36. Europe Spending In Digital Customer Experience & Engagement Solutions Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 37. Europe Spending In Digital Customer Experience & Engagement Solutions Market Size by Country (2020-2025) & (US$ Million)

Table 38. Europe Spending In Digital Customer Experience & Engagement Solutions Market Size by Country (2026-2031) & (US$ Million)

Table 39. Asia-Pacific Spending In Digital Customer Experience & Engagement Solutions Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031

Table 40. Asia-Pacific Spending In Digital Customer Experience & Engagement Solutions Market Size by Region (2020-2025) & (US$ Million)

Table 41. Asia-Pacific Spending In Digital Customer Experience & Engagement Solutions Market Size by Region (2026-2031) & (US$ Million)

Table 42. Latin America Spending In Digital Customer Experience & Engagement Solutions Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 43. Latin America Spending In Digital Customer Experience & Engagement Solutions Market Size by Country (2020-2025) & (US$ Million)

Table 44. Latin America Spending In Digital Customer Experience & Engagement Solutions Market Size by Country (2026-2031) & (US$ Million)

Table 45. Middle East & Africa Spending In Digital Customer Experience & Engagement Solutions Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 46. Middle East & Africa Spending In Digital Customer Experience & Engagement Solutions Market Size by Country (2020-2025) & (US$ Million)

Table 47. Middle East & Africa Spending In Digital Customer Experience & Engagement Solutions Market Size by Country (2026-2031) & (US$ Million)

Table 48. Accenture PLC Company Details

Table 49. Accenture PLC Business Overview

Table 50. Accenture PLC Spending In Digital Customer Experience & Engagement Solutions Product

Table 51. Accenture PLC Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025) & (US$ Million)

Table 52. Accenture PLC Recent Development

Table 53. Capgemini SE Company Details

Table 54. Capgemini SE Business Overview

Table 55. Capgemini SE Spending In Digital Customer Experience & Engagement Solutions Product

Table 56. Capgemini SE Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025) & (US$ Million)

Table 57. Capgemini SE Recent Development

Table 58. Cognizant Company Details

Table 59. Cognizant Business Overview

Table 60. Cognizant Spending In Digital Customer Experience & Engagement Solutions Product

Table 61. Cognizant Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025) & (US$ Million)

Table 62. Cognizant Recent Development

Table 63. IBM Corporation Company Details

Table 64. IBM Corporation Business Overview

Table 65. IBM Corporation Spending In Digital Customer Experience & Engagement Solutions Product

Table 66. IBM Corporation Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025) & (US$ Million)

Table 67. IBM Corporation Recent Development

Table 68. KOFAX INC Company Details

Table 69. KOFAX INC Business Overview

Table 70. KOFAX INC Spending In Digital Customer Experience & Engagement Solutions Product

Table 71. KOFAX INC Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025) & (US$ Million)

Table 72. KOFAX INC Recent Development

Table 73. Liferay Inc Company Details

Table 74. Liferay Inc Business Overview

Table 75. Liferay Inc Spending In Digital Customer Experience & Engagement Solutions Product

Table 76. Liferay Inc Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025) & (US$ Million)

Table 77. Liferay Inc Recent Development

Table 78. MEGA International Company Details

Table 79. MEGA International Business Overview

Table 80. MEGA International Spending In Digital Customer Experience & Engagement Solutions Product

Table 81. MEGA International Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025) & (US$ Million)

Table 82. MEGA International Recent Development

Table 83. NCR Corporation Company Details

Table 84. NCR Corporation Business Overview

Table 85. NCR Corporation Spending In Digital Customer Experience & Engagement Solutions Product

Table 86. NCR Corporation Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025) & (US$ Million)

Table 87. NCR Corporation Recent Development

Table 88. Orange Business Services Company Details

Table 89. Orange Business Services Business Overview

Table 90. Orange Business Services Spending In Digital Customer Experience & Engagement Solutions Product

Table 91. Orange Business Services Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025) & (US$ Million)

Table 92. Orange Business Services Recent Development

Table 93. SAS Institute Inc Company Details

Table 94. SAS Institute Inc Business Overview

Table 95. SAS Institute Inc Spending In Digital Customer Experience & Engagement Solutions Product

Table 96. SAS Institute Inc Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025) & (US$ Million)

Table 97. SAS Institute Inc Recent Development

Table 98. Tata Consultancy Services Limited Company Details

Table 99. Tata Consultancy Services Limited Business Overview

Table 100. Tata Consultancy Services Limited Spending In Digital Customer Experience & Engagement Solutions Product

Table 101. Tata Consultancy Services Limited Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025) & (US$ Million)

Table 102. Tata Consultancy Services Limited Recent Development

Table 103. Tieto Corporation Company Details

Table 104. Tieto Corporation Business Overview

Table 105. Tieto Corporation Spending In Digital Customer Experience & Engagement Solutions Product

Table 106. Tieto Corporation Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025) & (US$ Million)

Table 107. Tieto Corporation Recent Development

Table 108. Zendesk. Inc Company Details

Table 109. Zendesk. Inc Business Overview

Table 110. Zendesk. Inc Spending In Digital Customer Experience & Engagement Solutions Product

Table 111. Zendesk. Inc Revenue in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025) & (US$ Million)

Table 112. Zendesk. Inc Recent Development

Table 113. Research Programs/Design for This Report

Table 114. Key Data Information from Secondary Sources

Table 115. Key Data Information from Primary Sources

Table 116. Authors List of This Report

List of Figures

Figure 1. Spending In Digital Customer Experience & Engagement Solutions Picture

Figure 2. Global Spending In Digital Customer Experience & Engagement Solutions Market Size Comparison by Type (2020-2031) & (US$ Million)

Figure 3. Global Spending In Digital Customer Experience & Engagement Solutions Market Share by Type: 2024 VS 2031

Figure 4. Customer Awareness Features

Figure 5. Customer Engagement Features

Figure 6. Purchase and Relation Features

Figure 7. Support Services Features

Figure 8. Global Spending In Digital Customer Experience & Engagement Solutions Market Size by Application (2020-2031) & (US$ Million)

Figure 9. Global Spending In Digital Customer Experience & Engagement Solutions Market Share by Application: 2024 VS 2031

Figure 10. Banking Case Studies

Figure 11. Insurance Case Studies

Figure 12. Manufacturing Case Studies

Figure 13. Public Sector Case Studies

Figure 14. Telecommunications Case Studies

Figure 15. Retail and Wholesale Case Studies

Figure 16. Services & Consumers Case Studies

Figure 17. Transport Case Studies

Figure 18. Spending In Digital Customer Experience & Engagement Solutions Report Years Considered

Figure 19. Global Spending In Digital Customer Experience & Engagement Solutions Market Size (US$ Million), Year-over-Year: 2020-2031

Figure 20. Global Spending In Digital Customer Experience & Engagement Solutions Market Size, (US$ Million), 2020 VS 2024 VS 2031

Figure 21. Global Spending In Digital Customer Experience & Engagement Solutions Market Share by Region: 2024 VS 2031

Figure 22. Global Spending In Digital Customer Experience & Engagement Solutions Market Share by Players in 2024

Figure 23. Global Top Spending In Digital Customer Experience & Engagement Solutions Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Spending In Digital Customer Experience & Engagement Solutions as of 2024)

Figure 24. The Top 10 and 5 Players Market Share by Spending In Digital Customer Experience & Engagement Solutions Revenue in 2024

Figure 25. North America Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 26. North America Spending In Digital Customer Experience & Engagement Solutions Market Share by Country (2020-2031)

Figure 27. United States Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 28. Canada Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 29. Europe Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 30. Europe Spending In Digital Customer Experience & Engagement Solutions Market Share by Country (2020-2031)

Figure 31. Germany Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 32. France Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 33. U.K. Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 34. Italy Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 35. Russia Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 36. Nordic Countries Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 37. Asia-Pacific Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 38. Asia-Pacific Spending In Digital Customer Experience & Engagement Solutions Market Share by Region (2020-2031)

Figure 39. China Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 40. Japan Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 41. South Korea Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 42. Southeast Asia Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 43. India Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 44. Australia Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 45. Latin America Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 46. Latin America Spending In Digital Customer Experience & Engagement Solutions Market Share by Country (2020-2031)

Figure 47. Mexico Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 48. Brazil Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 49. Middle East & Africa Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 50. Middle East & Africa Spending In Digital Customer Experience & Engagement Solutions Market Share by Country (2020-2031)

Figure 51. Turkey Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 52. Saudi Arabia Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 53. UAE Spending In Digital Customer Experience & Engagement Solutions Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 54. Accenture PLC Revenue Growth Rate in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

Figure 55. Capgemini SE Revenue Growth Rate in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

Figure 56. Cognizant Revenue Growth Rate in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

Figure 57. IBM Corporation Revenue Growth Rate in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

Figure 58. KOFAX INC Revenue Growth Rate in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

Figure 59. Liferay Inc Revenue Growth Rate in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

Figure 60. MEGA International Revenue Growth Rate in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

Figure 61. NCR Corporation Revenue Growth Rate in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

Figure 62. Orange Business Services Revenue Growth Rate in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

Figure 63. SAS Institute Inc Revenue Growth Rate in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

Figure 64. Tata Consultancy Services Limited Revenue Growth Rate in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

Figure 65. Tieto Corporation Revenue Growth Rate in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

Figure 66. Zendesk. Inc Revenue Growth Rate in Spending In Digital Customer Experience & Engagement Solutions Business (2020-2025)

Figure 67. Bottom-up and Top-down Approaches for This Report

Figure 68. Data Triangulation

Figure 69. Key Executives Interviewed

SELECT A FORMAT

Added to Cart

Single User

Electronic (PDF)

$2900

This license allows only one user to access the PDF.

Multi User